Shopify Customer Care No.

Updated on Monday, 18 March 2024 - 12:47pm

Organization:

shopify.in

Website:

Official Website

Important Links

Head Office

151 O'Connor Street Ground floor,
Ottawa, ON K2P 2L8 Canada.

Headquarters

Shopify Commerce
Singapore Pvt. Ltd
77 Robinson Road,
#13-00 Robinson
77, Singapore 068896.

Social Sites

Comments

virtumart.in

Submitted by S R S (not verified) on Fri, 29/11/2024 - 9:05pm.

I ordered 2 track pants with virtumart.in with an offer of Buy 1 Get 1 Free. Virtumart.in have sent only 2 track pants, that too of poor quality.
They are NOT responding to my emails.

I am going to file complaints against virtumart.in and shopify as a party with Bengalury Cybercrime Branch and the District COnsumer Court.

Please inform virtumart.in to get in touch with me and resolve the issues.

Fraud, scam,

Submitted by Anonymous (not verified) on Tue, 19/11/2024 - 9:48pm.

You have sent us the wrong item, you cheated and lied and sent me another item, you did not give me what I had ordered, my order number is #GX5995 and you have ordered #GX5230 which is wrong and you have also removed the link, if you do not replace my item I will complain on this ID, I ordered a shirt but you sent me old jeans

Today, I got my parcel, but I

Submitted by Harman (not verified) on Thu, 07/11/2024 - 5:00pm.

Today, I got my parcel, but I received wrong one, I am not satisfied with my parcel, then I call to customer service, first time they received the call, If I call them again they blocked my number. I want a refund.

No order details available . Can not track yr order.

Submitted by Anonymous (not verified) on Thu, 24/10/2024 - 12:34pm.

After ordering to MYSHOP ,got an order no.which could not be conformed.Tracking also could not be done.Thought order had failed.After 4 days received parcel from ekart.After paying for the parcel,found that wrong items had been delivered.
Am not able to contact anyone asno nos available. Thisseems to be a fake site for item purchases.

Wearstreet.in scam website

Submitted by Anonymous (not verified) on Wed, 16/10/2024 - 1:00am.

I got scammed by wearstreet.in these people are scammers, do not make any online payment for any orders because you will not receive the order.
I had made a payment of 3149 for 3 jackets, I kept following up with them in their email wearstreethelp [at] gmail [dot] com, they only replied to my email once and post that no one has responded, all the reviews mentioned on the site are also fraud. Hence please guys do not make any online payment to such site for orders. #wearstreet

Fraud

Submitted by Anonymous (not verified) on Mon, 14/10/2024 - 9:55pm.

Got scammed by anayafashion.co.in, ordered two dresses worth 699, with Id #21466, recieved very bad product. Now they are not replying to email, nor they have option for return or refund.

Wrong product

Submitted by REVAN JAMES (not verified) on Wed, 09/10/2024 - 5:56pm.

I ordered premium juicer machine but your company send me wrong product cheater company

Received wrong product and

Submitted by Anonymous (not verified) on Tue, 01/10/2024 - 11:42am.

Received wrong product and absolutely fake the customer executive calls first then says will give a was app cal and gives video call and talks rubbish n bad language what business and fake site is this

Want to take a revenge. Order

Submitted by Anonymous (not verified) on Mon, 28/10/2024 - 3:04pm.

Want to take a revenge.
Order again and again from same website with option COD and dont accept the parcel use different address every time.

Got scammed

Submitted by T NAGARJUNA (not verified) on Sun, 29/09/2024 - 1:19pm.

I got scammed by nuvita-ind.myshopify.com

Order no : 9501

I have ordered MiiOW Ice Silk Seamless Antibacterial Underwear ( Pack of 9 ). But I received 2 pieces of cheap road side unknown brand underwear. I spent 999 rupees for this. I don't see any option to contact seller.Hoping for resolution from Shopify

Wrong product receive

Submitted by Ram (not verified) on Fri, 13/09/2024 - 9:16pm.

I have ordered shoe rack of 999 rs but recived wrong defected product with order I'd #1783 Through Instagram
Please replace my wrong product

Fraud

Submitted by Mahammad akram mallik (not verified) on Wed, 11/09/2024 - 11:53am.

Parcel have defarent item... fraud with me plz

fake seller

Submitted by nakul sharma (not verified) on Mon, 09/09/2024 - 12:17pm.

I PURCHASED 2 QUANTITY SHOES FROM BUYDEALS SELLER ON SHOPIFY ORDER ID #1352 ON 25TH SEPT NOW ITS MORE THAN 10 DAYS STILL MY ORDERED NOT DELIVERED OR NOT RECIEVED ANY UPDATES FROM SELLER KINDLY TAKE ACTION AGAINST THE FAKE SELLER
KINDLY REFUND MY AMOUNT

THANKS & REGARDS
NAKUL SHARMA

I ordered a shirt from Instagram

Submitted by Goutam Kumar (not verified) on Fri, 06/09/2024 - 4:41pm.

I ordered a shirt from Instagram on 1 sep 2024 and I got my order on 6 sep 2024 but I ordered a white colour shirt but I got red check shirt which even do not contain good fabric so I want to return it and I want my refund.

To return the product

Submitted by Mukesh kumar singh (not verified) on Wed, 04/09/2024 - 6:27pm.

I have ordered superreading glasses from shopify.com from Facebook.Because of high power glasses order no #5289

Deluxe Shore rack

Submitted by Varun Chorei (not verified) on Tue, 26/11/2024 - 5:15pm.

I want to return my product because Deluxe shoe rack is bad / Demage, cannot stand, I need my money, Quick reply

Return policy

Submitted by Harsh Darji (not verified) on Mon, 18/11/2024 - 6:10pm.

Please help me

Fake product

Submitted by Athira Sreejith (not verified) on Sun, 21/07/2024 - 3:22pm.

Im ordered a smart watch on shopify through Instagram page on 13 july 2024 order id #24605 in cash on delivary. The product is delivered today 21 july 2024 and the product is a fake product. So i want to return this product and refund my amount.

My order is wrong watch jo

Submitted by Anonymous (not verified) on Fri, 19/07/2024 - 4:18pm.

My order is wrong watch jo watch manie order Kiya tha vo watch box me nhi hai mera order cancel kro or mere pasie return kro fake company

Fake item recived

Submitted by Garima (not verified) on Thu, 11/07/2024 - 12:24pm.

11/07/2024 - 12:00pm.
Fake sellers. Sending worst things in place of things showed in the page.. by lovely bra... no response.... I want mu money back

Regarding not delivered my order and not any response

Submitted by Anonymous (not verified) on Mon, 08/07/2024 - 1:11pm.

Sir, my order not delivered or received yet which is ordered on 29 June , 10 days have been gone but there are no any update , no response any mail no contact number provided , no shipment status and no refund received yet,
It's seems this is fake
Order I'd -#1136, on 29 June
Plz refund my deducted amount
Thanks

Fake product

Submitted by Anonymous (not verified) on Mon, 01/07/2024 - 11:16pm.

Fake sellers. Sending worst things in place of things showed in the page.. Curlycurls... no response.

Worst product

Submitted by Mohd Rizwan (not verified) on Wed, 19/06/2024 - 6:16pm.

I have recieved one order from Shopify. I placed an order for LED torch that inbuilt so many features but I have recieved worst class torch which is price of 30-40 rupees Shopify charged 599 that product.

Seller in shopify are fake.I

Submitted by Anonymous (not verified) on Thu, 13/06/2024 - 7:28pm.

Seller in shopify are fake.I had buyed from seller named rukhasanafab and product selled by Maria fashion all are fake.Received a garbage material and I lost my money. When I tried to return through mail there is no reply and no number to contact the seller.I contacted Shopify through online and they also not taking any responsibility regarding these fake sellers.

Fake seller hosted by shopify

Submitted by Abhinav Kanoongo (not verified) on Tue, 11/06/2024 - 3:38pm.

Fake sellers sending garbage to customer. I have been duped.

Wrong product received from polo plaza.

Submitted by Anonymous (not verified) on Thu, 06/06/2024 - 1:49pm.

I also got wrong product.plz help me

Return the parcel

Submitted by VINOD PATIDAR (not verified) on Tue, 04/06/2024 - 4:52pm.

I Ordered two paint but got Small size. Kinldly return the parcel and get my money back. Please do needful. I already emailed the same but did not get any response yet.

return my product and get my money back,wrong product delivered

Submitted by Smiley (not verified) on Mon, 27/05/2024 - 6:46pm.

i have ordered for summer comfortable non.slip fully covertible push up bras (pack of 3) but received only 1 bra n off different model.

Wrong product received

Submitted by Mohd Gulfam (not verified) on Thu, 23/05/2024 - 11:06pm.

I have wrong product received please re return this and please provide the same product we have purchased

Fake product delivered

Submitted by Nagaraajan (not verified) on Thu, 06/06/2024 - 9:19pm.

I have ordered aliminium invicible retractable rod. But I have received 3 sets of 555 cardboard paper playing card set for which amount paid

Return my money

Submitted by Latha (not verified) on Fri, 10/05/2024 - 3:31pm.

Return my money

Wrong product delivered

Submitted by Pratiksha (not verified) on Wed, 17/04/2024 - 11:56am.

I have received wrong product with wrong size and now I am not able to return the same

recevied wrong & poor item

Submitted by Amol Jadhav (not verified) on Mon, 26/02/2024 - 5:14pm.

i ordered two pants and get 1 poor quqlity pant this is online fruad please return the package and give my money

Wrong parcel delivered

Submitted by Ranbir Singh (not verified) on Mon, 06/05/2024 - 3:32pm.

Shopify sb tho gatiya te gandi site a . Sali passe le lndi a te product thik nhi delevery krdi . Ramjade kute log fuddu mere passe do . Tuhade pyo de passe a jo free khande rhinde j fudda yoni se ramde kutte dalle .

Wrong item delivered

Submitted by Vinay sharma (not verified) on Fri, 01/12/2023 - 7:26pm.

Hamne Lenovo ka iPad onlinebook Kiya tha aur unhone mujhe sare
bheja hai company ne ne mere shath dhoka Kiya hai is liye apna item return le aur mera Paisa bapas kare

Items return

Submitted by Vivek Kumar (not verified) on Thu, 16/05/2024 - 9:46am.

Wrong item delivery hua h bluetuth smartwatch online kia tha aur katora dekar gaya h please solution

Sare log mil ke court me case

Submitted by Anonymous (not verified) on Fri, 12/04/2024 - 6:53pm.

Sare log mil ke court me case krte ho

Big scam ho rha h many customers ke sath

Mere sath bhi yahi huwa he

Submitted by Dinesh Patel (not verified) on Sat, 01/06/2024 - 2:49pm.

Mene jo product mangvaya tha usme 4 piece underwear the jab parcel aaya to usme sirf 3 piece the vobhi local ye to sarasar loot he.

Kurti sets ordered from

Submitted by Fathima Mary (not verified) on Wed, 04/10/2023 - 8:43pm.

Kurti sets ordered from fabindia, payment done but haven't received invoice or delivery date. Either deliver the correct product or refund the amount of Rs. 639 paid on October 2nd 2023.
Order number order14058382xx. Paid to account holder name SHAIKH MUMTAJ BANU FARUKHBHAI

Feke order wrong product

Submitted by Umesh Chandra (not verified) on Sat, 30/09/2023 - 3:42pm.

Feke order wrong product froud kr rhe ho kuch order Karo kuch bhejte ho order no.B1018S

Wrong order received

Submitted by Deepak sain (not verified) on Thu, 07/09/2023 - 7:13pm.

Wrong oredr rexeived
My order cargo pant but received other pant order number. MSST28AUG5086

I have received fake products for my order from brand fusion

Submitted by Irfan (not verified) on Wed, 06/09/2023 - 10:17am.

I have ordered from Brand Fusion Summer cargo pants bt received dirty jeans pant please take your order back it was pathetic to see you have delivered wrong product to me.
I would appreciate if you take your product back and refund my money.
Order No 21433

Fake order

Submitted by Anonymous (not verified) on Sat, 11/05/2024 - 12:09pm.

Return watch rong product

Payment done but order not delivered

Submitted by Amit Tripathi (not verified) on Mon, 04/09/2023 - 9:11pm.

On 07.08.2023 I placed my order with 391fa9.myshopify.com through order number#4282 and paid RS.672.60 but my order not delivered yet.

Now I think, I am a victim of online fraud.

gown suit fake product

Submitted by Shraddha Gupta (not verified) on Mon, 04/09/2023 - 12:08pm.

my order has been received other product and fake product please return my money and return order

Regarding to bluetooth

Submitted by Chandra kishor silswal (not verified) on Thu, 31/08/2023 - 7:35pm.

Mene boat Rockerz109 cool blue bluetooth mangwaya tha lekin uska charger jeck Kam nhi kr rha isliye muje replace karvana he ya muje mere paise vapas kr de or apna product le jaye

I have ordered crocs .... But

Submitted by Vamsi Srivatsav (not verified) on Mon, 21/08/2023 - 8:07pm.

I have ordered crocs .... But money got debited but order haven't been confirmed....i need my money back or product to be delivered.

Courier is not yet come

Submitted by Anonymous (not verified) on Sun, 13/08/2023 - 8:12pm.

I had ordered 3 products on 24th July'23, 2 watches & 1 ear pod, but my courier is not yet come. its almost 1 week.

My Order no. 2694.

If products are not available then kindly refund my money urgently.

Money has been taken but

Submitted by Saba (not verified) on Fri, 04/08/2023 - 12:31pm.

Money has been taken but product not delivered

Courier is not yet come

Submitted by Anonymous (not verified) on Mon, 31/07/2023 - 5:01pm.

I had ordered 3 products on 24th July'23, 2 watches & 1 ear pod, but my courier is not yet come. its almost 1 week.

My Order no. 2694.

If products are not available then kindly refund my money urgently.

Order cancel

Submitted by Sudhakar Kushwaha (not verified) on Fri, 28/07/2023 - 3:37pm.

I want to cancel my order

Order cancel

Submitted by Surajit jar (not verified) on Sat, 14/09/2024 - 9:28am.

I have a change my mind and l am cancel my order

Cancel the given order

Submitted by Vasanthy (not verified) on Sun, 09/06/2024 - 5:00pm.

Order done by mistake

My order not received

Submitted by Bandi Rani (not verified) on Mon, 24/07/2023 - 5:32pm.

My order not received

Earplug not delivered

Submitted by Anonymous (not verified) on Mon, 24/07/2023 - 4:52pm.

I had purchased earplug order no.1026 at af4d48-3.myshopify.com dated 10-jul-23. Still parcel not delivered.

My product is not booked but money has debited.

Submitted by Anonymouskishor (not verified) on Sat, 22/07/2023 - 9:35pm.

I was booking combo of watch,speaker,earbuds.
All information I had given at payment I completed.
Money has debited but the product has not booked.

Order not placed

Submitted by Arun Kumar (not verified) on Mon, 31/07/2023 - 10:01am.

I have booked a neck band headset .money debited twice and order not booked

My order details not received

Submitted by Mohanalingam (not verified) on Tue, 11/07/2023 - 4:59pm.

5/7/23 i order in boat airbuds Bluetooth money send successful. Not received my order details. Help me

My order not received

Submitted by Bandi Rani (not verified) on Mon, 24/07/2023 - 5:38pm.

My order not received

No massage came for airpods

Submitted by Devansh Patel (not verified) on Sun, 09/07/2023 - 8:26pm.

I paid Rs 149 for bluetooth airpods.
After which no message came.

I ordered combo kurti set on

Submitted by Pavithra sridharan (not verified) on Sun, 09/07/2023 - 5:58pm.

I ordered combo kurti set on 22/06/2023...i paid the amount.. But product not delivered still now.. I have proof to send the money.. I know the transaction id too... Give the product or refund the money.. Money via payUbiz app

Order not received

Submitted by Nitoo Badjate (not verified) on Fri, 07/07/2023 - 8:34am.

I ordered thewe kurtas and three full sets. Still did not receive order

Refund the order

My sound bar is not diliver

Submitted by Himanshu Jha (not verified) on Thu, 06/07/2023 - 9:43pm.

Mene sound bar ke liye 310 rupees payment ker diye but Mera sound bar deliver nahi hua my order no#1398 hai please refund my money

Order confirmation not received 4mbm3

Submitted by Anonymous (not verified) on Thu, 06/07/2023 - 2:34pm.

I hve make payments for 2 orders placed on 2nd July 2023 thro GPay. I received msgs that my account was debited and the 2 payments are made
But I hve neither received any order confirmation nor anything about my consignments ie when they'll be delivered etc. When I tried the link I got the msg no such shop. How to get back my money? One order is for Rs.514/- and the 2nd one is for Rs.554/-. Total is Rs.1068/-

Payment deduct but order not received

Submitted by Rakesh (not verified) on Sat, 01/07/2023 - 4:55pm.

Product not received

How to track order.. money is already paid

Submitted by Namrata Shahane (not verified) on Fri, 23/06/2023 - 8:10am.

My order no #1396.
I have paid money but no tracking details received. More over, site is also not working.. showing msg.. store is not available. Please return my money or deliver the right product..

Regarding product confirmation and delivery updates

Submitted by Vireshkumar pawar (not verified) on Thu, 22/06/2023 - 3:08pm.

i ordered a pairs of boat earbud from this site and paid the money through paytm as COD was not available. Payment was successful but i have not received any order confirmation or any and product kind of message for my order.

Money debited but product not received yet also no query about i

Submitted by Anonymous (not verified) on Thu, 27/07/2023 - 8:21pm.

I also cheated by this site.. I had ordered from Instagram also made payment but not received product yet..if you know any pls tell me too bro..

Product Not Delivered

Submitted by Aditi Daad (not verified) on Sat, 17/06/2023 - 10:14am.

I placed an order for a three piece kurti set from my Shopify.com worth Rs. 300 and paid GST also. and I did the payment for the same including extra Rs. 40 for next day delivery and now I can’t track my order status on Myshopify. Com

Not delivered a order

Submitted by saruchi (not verified) on Fri, 16/06/2023 - 9:27pm.

I order a luggage bag from a site which is shown on a Instagram that is exxonbag.myshopify.com and they not delivered a my order

Not delivered a order

Submitted by saruchi (not verified) on Fri, 16/06/2023 - 9:25pm.

I order a luggage bag from a site which is shown on a Instagram that is exxonbag.myshopify.com and they not delivered a my order

Cheats

Submitted by Fariyal Lucknowala (not verified) on Tue, 13/06/2023 - 2:49pm.

They r cheating people...I pd 1000 rs and received the wrong product worth 100rs...no way of returning it!! No reply as well

product not delivered

Submitted by Devinder Bhambra (not verified) on Tue, 13/06/2023 - 12:33pm.

you guys should have some shame aise paise lete ho to bhagwan sab dektha hai aap ke family kabhi bhi kush nahi reh sakthi return my money 488/- on gpay have send on payu payments privated limited

Wrong product delivered

Submitted by Sagar kotrange (not verified) on Tue, 06/06/2023 - 10:51am.

Fake side wrong product delivered

My order master lander

Submitted by Manvendra Singh Sengar (not verified) on Thu, 01/06/2023 - 3:13pm.

I'm order a master lander massager but u delevered me a wrong product, I'm payment online 1499 rs ,but product is wrong,i want refund my money,plz provide me a refund link ,refund link isn't showing,my product tracking id is A833515D42

Product not delivered

Submitted by Ayesha Khanam (not verified) on Wed, 03/05/2023 - 10:44am.

Is this website fake? I didn't receive any update or confirmation msg, my product isn't delivered it's been days.

Ordered on not received

Submitted by K v krishna Rao (not verified) on Thu, 20/04/2023 - 4:51pm.

I ordered boat sound bar .payment was completed but I am not received any messages or mail or ordered no.

Please send items otherwise refund my money

Product is not delivered

Submitted by NAMBIRAJAN (not verified) on Sat, 15/04/2023 - 1:45am.

i ordered 2 pairs of boat earpodes from this site and paid the money through paytm as COD was not available. Payment was successful but i have not recd any order confirmation or any kind of message for for my order.

Dry Fruit order

Submitted by Chandrasekaran (not verified) on Thu, 30/03/2023 - 4:41pm.

I ordered some dry fruit and paid an amount of Rs. 1,027/-. But after payment, no information about my order, neither the order number is given for tracking.

Myshopfify.com seems to be a fraud website.

Order quiry

Submitted by Deepak kumar pandey (not verified) on Sun, 26/03/2023 - 9:47am.

Dear my order no #1093 ,kindly deleverd this consignment,either u dont know me
I m in kolkata police ,i take a action for this

Money paid but order showing shop is unavailable

Submitted by Shruti jain (not verified) on Sat, 11/03/2023 - 7:11pm.

i ordered boat earpodes from this site and paid the money through google pay as COD was not available. Payment was successful but i have not recd any order confirmation or any kind of message for for my order.
This is a scam and they have sphenoid my money.Now when I open shop link it is showing shop unavailable