Singapore Airlines Customer Care Numbers
Organization:
Singapore Airlines Toll free Number(s):
- 1800 121 212 (Toll free for Reservations/Queries)
International Numbers:
+91-22-5016 6046 (Calls from outside India)
Website:
Official website Install App
Important Links
- Customer Support
- Help Center For
- Booking
- Baggages
- General Queries
- Baggage Allowance
- Chat Support
SMS Service
- Exclusively for PPS Club members
- For your convenience, PPS Club members can send a text message to +65 9184 8888 with
“PPS <space> 10-digit PPS Club membership number.
- For your convenience, PPS Club members can send a text message to +65 9184 8888 with
Support Centers
| S.No. | Centre | Contact |
|---|---|---|
| 1 | New Delhi Reservations & Ticketing Office | 0124-4310999 |
| 2 | New Delhi Airport Office | 011-49638928 |
| 3 | Mumbai Reservations & Ticketing Office | 022-61747555 |
| 4 | Mumbai Airport Office | 022-29357052 |
| 5 | Chennai Reservations & Ticketing Office | 044-45921921 |
| 6 | Chennai Airport Office | 044-22566200 |
| 7 | Kolkata Reservations & Ticketing Office | 033-40538888 |
| 8 | Kolkata Airport Office | 033-25118179 |
Worldwise offices accross the world
List of Offices In India
Reservation and Operating Hours are same for all offices in india- 1800 121 212 (local calls) and +91 22 5016 6046 (calls from outside India)
- 24 hour service - Hindi, Gujarati, Tamil: 0800 - 18:00 hrs (LT), Monday to Friday
- For Baggage Services
- For HighFlyer business travel programme email at highflyer-support [at] singaporeair [dot] sg
- Register for MICE Travel Programme
- For cargo-related enquires first select your region
| S.No. | City Name | Lost and Found Office | Airport Office |
|---|---|---|---|
| 1 | Ahmedabad | AMD-baggage [at] singaporeair [dot] com [dot] sg Monday/Wednesday – 1230 to 1830 hrs (LT) Tuesday/Thursday/Friday/Saturday/Sunday – 1630 hrs to 2330 hrs (LT). |
079-22858117 Mob: 9712818116 Check-in: Terminal 2 Sardar Vallabhbhai International Airport, Ahmedabad - 380003, India |
| 2 | Bengaluru | BLR-Traffic [at] singaporeair [dot] com [dot] sg Monday to Sunday 1700 hrs to 01:30 hrs (LT). |
Check-in: Terminal 1 Kempegowda International Airport, Devanahalli, Bengaluru, Karnataka 560300, India. |
| 3 | Chennai | airport-maa [at] singaporeair [dot] com [dot] sg Monday to Friday – 0930 hrs to 0200 hrs (LT) Saturday and Sunday – 1730 hrs to 0200 hrs (LT) |
Check-in: Terminal 4 Anna International Terminal, Chennai International Airport, Meenabakkam, Chennai 600027, India. |
| 4 | Delhi | SQDEL-Baggage [at] singaporeair [dot] com [dot] sg Monday to Sunday : 0300 hrs to 1200 hrs (LT) & 1700 hrs to 2300 hrs (LT). |
Check-in: Terminal 3, Rows H - M Indira Gandhi International Airport, New Delhi - 110 037, India. |
| 5 | Hyderabad | HYD-Traffic [at] singaporeair [dot] com [dot] sg Wednesday / Friday / Sunday : 1630 Hrs to 0030 hrs (LT) Thursday / Saturday : 1030 Hrs to 18:00 hrs (LT) Monday / Tuesday : Office remains closed |
Check-in: Interin International Departure Terminal GMR Hyderabad International Airport, Shamshabad, R R District - 501 218, India. |
| 6 | Kochi | SQCOK-Baggage [at] singaporeair [dot] com [dot] sg Daily: 1700 hrs to 0130 hrs (LT) |
Check-in: Terminal 3 Cochin International Airport, Nedumbassery, Kerala-683111, India. |
| 7 | Kolkata | GSD-CCU [at] singaporeair [dot] com [dot] sg Daily 1800 to Midnight IST. |
Check-in: Terminal 2 Netaji Subhash Chandra Bose International Airport, Kolkata - 700 052, India. |
| 8 | Mumbai | BOM-Baggage [at] singaporeair [dot] com [dot] sg Mondays to Sundays 1000 - 1500 hrs (LT) |
Check-in: Terminal 2 CSMI Airport, Sahar, Andheri East, Mumbai 400 099, India. |
For Cargo-Related Enquires
| S.No. | City Name | Contact Details | Address | |
|---|---|---|---|---|
| 1 | Ahmedabad | 079-61572871/ 079-61572872 (Sales/Rsvn/Ops) Fax: 079-30012880 |
AMD-CGOSALES [at] singaporeair [dot] com [dot] sg | 2nd Floor, SETU Complex, S.P. Nagar Road, Off C.G. Road Navrangpura, Ahmedabad 380009 India |
| 2 | Amritsar | 0183-2214030 | M: 7838096662 |
Sangram-Singh [at] singaporeair [dot] com [dot] sg | Room no. 5, First Floor, AAI Cargo Terminal, Sri Guru Ram Dass Jee International Airport, Amritsar Punjab India |
| 3 | Bengaluru | 080-47406265 Fax: 080-47406270 |
BLR-CGOSALES [at] singaporeair [dot] com [dot] sg | Unit 1, 3rd floor, AI-SATS Air Freight Terminal Kempegowda International Airport Limited Devanahalli, Bengaluru 560-300 India |
| 4 | Chennai | 044-22568607 |
MAA-CGOSALES [at] singaporeair [dot] com [dot] sg | Room No.'s 121-124, 1st Floor Phase III, Integrated Cargo Complex Meenambakkam, Chennai 600-027 India |
| 5 | Coimbatore | 044-22568607 |
Melanie-Dnazareth [at] singaporeair [dot] com [dot] sg Shilpa-Ramesh [at] singaporeair [dot] com [dot] sg Lalitha-Bhaskar [at] singaporeair [dot] com [dot] sg |
229a, ITI Centre, 2nd Floor Sir Shanmugham Chettiar Rd Off T V Swamy Road East R S Puram Coimbatore India |
| 6 | Delhi | 011-47423333 Fax: 011-47423300 |
DEL-CGOSALES [at] singaporeair [dot] com [dot] sg | A211-213, Cargo Service Centre Cargo Terminal 2, Gate No.5, Air Cargo Complex IGI Airport, Delhi 110-037 India |
| 7 | Hyderabad | 040-24008367 |
HYD-CGOSALES [at] singaporeair [dot] com [dot] sg | Room # 06, Ground Floor, Air Cargo Terminal HMACPL - RGIA Shamshabad Telangana – 500409 India |
| 8 | Jaipur | 0141-2722787 |
Praveen-arora [at] singaporeair [dot] com [dot] sg | Singapore Airlines Cargo Pte Ltd. G-3, Balaji Tower VI, Airport Plaza Durgapura, Jaipur-302018 India |
| 9 | Kochi | 0484-2610474 H/P : 9544865444 |
Bejoy-John [at] singaporeair [dot] com [dot] sg T-Susanth [at] singaporeair [dot] com [dot] sg |
Room No.9,Domestic Cargo Terminal CIAL, Nedumbassery P.O,Cochin. Kerala - 683572 India |
| 10 | Kolkata | 033-25118372/ 033-25119063 Fax: 033-25119062 |
CCU-CGOSALES [at] singaporeair [dot] com [dot] sg | New Integrated Cargo Terminal 3rd Floor, Room No 17 N.S.C.B. International Airport Kolkata 700-052 India |
| 11 | Mumbai | 022-26828369/ 022-26828371/ 022-26828372 |
BOM-CGOSALES [at] singaporeair [dot] com [dot] sg | 216 Perishable Cargo Terminal Building, 2nd floor Air Cargo Complex, Sahar, Andheri East Mumbai 400099 India |
| 12 | Thiruvananthapuram | 044-22568607 |
Melanie-Dnazareth [at] singaporeair [dot] com [dot] sg Shilpa-Ramesh [at] singaporeair [dot] com [dot] sg Lalitha-Bhaskar [at] singaporeair [dot] com [dot] sg |
Fortune Hotel The South Park M.G.Road Trivandrum 695034 Kerala India |
| 13 | Vishakhapatnam | 033-25112507 Fax: 033-25119062 |
Louis-Alphonso [at] singaporeair [dot] com [dot] sg | Door No: 9-14-2, 2nd Floor (Level - 03) Tanishq Show Room VIP Road Vishakhapatnam 530003 |
Travel Partners
| S.No. | Name | Contact Support |
|---|---|---|
| 1 | Agoda | +65 6329 7537 (Singapore hotline) |
| 2 | Rentalcars.com | +65 6407 5332 (Singapore hotline) |
Address
Singapore Airlines Investor Relations
07-E Airline House
25 Airline Road
Singapore 819829
Contact : +65 6223 8888
Comments
Deprived of Wheel Chair Assistance
Singapore SQ235 flight on the way to Brisbane now hasn't provided the wheel chair assistance booked already to Mrs. Grisalda Dickson, a cancer survivor. She has been waiting at C20 in Simgapore Airport (Travelling from Delhi) for a long time and finally had to rush with 3 cabin luggage as the last passenger. Will a SORRY prevent her from falling sick in the aircraft itself. I strongly condemn such irresponsible, inhumane service by the Singapore airlines.
Transit halt - Check in luggage
My daughter travelling alone is going to Chengdu from Chennai via Singapore. She is travelling by Singapore airlines from Chennai to Singapore and from Singapore to Chengdu China by Air China. We would like to know whether she needs to pick up her checked in luggage in Singapore and recheck it for her onward flight to Chengdu China or the airlines authority would directly transfer the checked in luggage to Air China.
Enquiry
Hello Team,
Referring to my ticket booking reference 6GY58G I can see the transit time in Singapore is around 1 hr for onward flight to Kuala Lumpur. I have two questions for a clarification
1. May I get information if there is a change in terminal and how much time it takes to reach the departure terminal and hope it is taken care of when boarding the flight ?
2. Since the transit time is less, I hope the luggage will arrive along us on reaching Kuala Lumpur. Since my stay is only 1.5 days in Kuala Lumpur i appreciate for the confirmation on the same for the luggage
RTPCR TEST
I will be traveling from Bali to Mumbai with transit in Singapore of 3 hours, by Singapore Airlines. Will I require to take RTPCR test?
Hello. Booking reference
Hello.
Booking reference 6qvz7u del-ceb
Can i do a stopover in Singapore for 5 days (Dec 1-5) without extra charge on the existing ticket and proceed to Cebu?
If that is not possible, do i get some miles back if I terminate my travel in Singapore?
Maria Villarica
Covid positive - Return DEL-SYD 21st July 22
We have Covid tested positive and traveling on 21st Jul from DEL to SYD. What can we do? We are fully vaccinated from Australia but presently suffering from Covid. What possibilities are available from below:
Can we get our return flight rescheduled to a future date?
Will we get cancellation of return ticket fare and get reimbursed to purchase a new ticket?
Any other options?
Please reply to our query above ASAP as we have to travel soon.
Regards,
Deb
Contact #
I've been asked to visit your counters inside T3 Delhi to make a booking for a unaccompanied Minor. The gate would just not allow me to enter the building without a ticket....
Don't know what next???? Ridiculous?
Ds
I want to go to Singapore on urgent assignment. My son is PR em
Blocked due to carona locked down.Any flight to Singapore now before earlier to back Return Singapore. Contacts booking journey particular may please be advised.
I am travelling to US on 17th
I am travelling to US on 17th Aug-19 by Singapore airlines , flight change will happen at singapore . Flights nos are SQ 421 ( Mumbai to Singapore -17th Aug19 ) & then SQ 052 ( 18th Aug 19 ) . Will the baggage transfer happen without any process or is it required to do custom clearance at Singapore ? Pl. guide
Hoverboard on Singapore airlines
I am travelling to Singapore in July from New Delhi by Singapore airlines and I was willing to take my hoverboard along with me. Can you provide me some information regarding how I can take it. I will be taking the lithium battery separately.What are the permitted specifications
Looking forward to hearing from you.
Thanks
Student offer extra baggage allowance from ahmedabad to melbourn
My son as a student will be traveling from ahmedabad to melbourne in july 2019. For economy class how much extra baggage is allowed in addition to standard check in baggage for international student. What is the process to avail this offer while traveling with singapore airlines. Anticipating your prompt response. Regards
Anil
Carry bag requirement
Hi,
I was carrying 5kgs of pepper, pickle powder, dry chillies, and chilly powder with my carry bag. But from Trivandrum Airport, it was removed from the check-in area. I was not informed by anyone in the baggage area about the rules. My ticket reference no: MCPD2V, silkair: MI 491.
Anyway I know you will never get my stuffs back. But I find this is unfair.Looking forward to hear from you.
Regards,
Deepu Murali Sudha
Amount credited without giving ticket from online
Hi I have booked tickets online with my credit card. But amount got deducted without ticket reference. What should I do now?
regarding to transfer the date
dear team,
I, vaibhav talaviya from bomabay i chage my flight, if it is possible so please help me as soon as early
early laguage check in at auckland airport
we have flight to catch from auckland to vadodara, india on 11th november,2018. we would like to know that can we do early bag check in at auckland airport. we want to spend few hours to auckland city before leaving.we need 12 hours early bag check in.
regards.
kashyap
Extra baggage for student
I am travelling from Hyderabad, India t Los Angeles, USA for studying Masters. As a student, I wish to carry another 23kg check in luggage. I would like to know the process for doing this.
Checked baggage
I am a US citizen travelling from Hyderabad, India to Los Angeles, USA. I wish to carry a portrait as part of my checked in baggage. The portrait with packing will measure 42 inches by 33 inches. The thickness is less than two inches. The total weight will be less than fifteen pounds. I am prepared to waive any liability to the airlines. Kindly advise if I may be allowed to take the portrait with me. Thank you.
Gopal Nakka