SITI Cable Customer Care No. 1800 123 4001

Updated on Friday, 18 October 2024 - 12:19pm
Organization: 
Toll free Number(s): 
  • 1800 123 4001 (For Customer Support)
Website: 
Official Website

IVRS Menu: 1800 123 4001

  • Press 1: For Cable TV
  • Press 2: For Broadband

Emails

  • customercare [dot] kol [at] siti [dot] esselgroup [dot] com (For Customer Support)
  • siticare [at] siti [dot] esselgroup [dot] com (For Feedback/complaint)
  • sitibroadband [at] siti [dot] esselgroup [dot] com (For Broadband)

Important Links

Statewise- Customer Care Contacts

Sr. No. Statewise- Customer Care Helplines Contact No. Emails
1 Delhi, Haryana, Rajasthan, Uttar Pardesh,
Madhya Pardesh, Chattisgarh, Maharashtra,
Karnataka, Kerala, Odisha		 18001234001 siticare [at] siti [dot] esselgroup [dot] com
2 Gujarat 18002334757 ccare [at] sitissdm [dot] com
3 Eastern States (WB, Orissa, Bihar, Jharkhand) 18001234001 customercare [dot] kol [at] siti [dot] esselgroup [dot] com
4 Assam / Meghalaya 18002121445 avik [dot] ghosh [at] siti [dot] esselgroup [dot] com
5 Andhra Pradesh 18001238989 siridigitalsms [at] siti [dot] esselgroup [dot] com
6 Telangana 18001037159 sitismshyd [at] siti [dot] esselgroup [dot] com

Regional Offices Contacts

Sr. No. City Contact No. Address
1 Bengaluru 080-46642222,
Fax: 080-25599999		 United Mansions, 4th Floor, 39, Mahatma Gandhi
Road, Bengaluru - 560001
2 Delhi 011-47502600,
Fax: 011-27186561		 ESSEL House, B-10, Lawrence Road Industrial
Area, New Delhi - 110035
3 Hyderabad 040-23372823,
Fax: 040-23372822		 6-2-929 D.B. Enclave, Behind BPCL Petrol Pump,
Raj Bhavan Road, Khairatabad, Hyderabad - 500 004
4 Mumbai 022-43605555,
Fax: 022-24992000		 4TH Floor, Madhu Industrial Estate, Pandurang
Budhkar Marg, Worli, Mumbai - 400013
5 Indore 0731-6610100 01-203 "Grravity Tower" 3rd Floor, Opp. Agrawal Stores,
Above U-Turn Showroom, Near Janjeerwala Square, Indore
- 452 001 (M.P.)
6 Kolkata 033-40025020,
Fax: 033-23577640		 4th Floor, Powergrid Building, Plot no.J-1/15, Block EP,
Sector V, Salt Lake Electronics Complex, Kolkata - 700091

Regional Services Center

Sr. No. City ASC Name Contact No. Emails Address
Delhi
1 Arjun Nagar Om Jee Services 9953539453 omjeeserviceandsoluations [at] gmail [dot] com 62/4 Ground floor Arjun Nagar, Green Park
Ext. New Delhi-110029
2 Jheel Pratham Services and Soluation 7065471293 prathamgautam1474 [at] gmail [dot] com 447, Jheel Kurenja Delhi-51
3 Mundka Siti Networks Ltd. 011-47502679 stb [dot] repair [at] siticable [dot] com Khasra No – 70/5, 6, 71/1And 7/10 Village
Gherwa, New Delhi - 110081
4 Nangloi Baba Services 9560450419, 9711615240 vipin [dot] gautam17 [at] gmail [dot] com H.No 18 Najafgarh Road near Post Office
Nangloi Delhi-41
5 Uttam Nagar Baba Services 7678609590, 9711615240 vipin [dot] gautam17 [at] gmail [dot] com Plot No RZ-1 Indra Park Extn. East Uttam
Nagar Delhi -59
Haryana
6 Bahadurgarh Digital Services And Solution 8700132788, 8802252009 mayankgautam1474 [at] gmail [dot] com Shop No. 5, Opp Devi Lal Park, 3rd Pulia,
Near Patel Nagar, Bahadurgarh, Haryana 124507
7 Faridabad Kasana Electronic 9990176689 sandeep [dot] stbdish [at] gmail [dot] com Plot No35 ,Thakurwara, Old Faridabad HR-121002
8 Gurugram Guru Kirpa Services 9716086638 amargola01 [at] gmail [dot] com Shop No1 House No 67 Basai Road Krishan
Nager Gurugram
9 Hissar STB Solution Centre 9812433030 vikasnain57 [at] gmail [dot] com Shop No. 8, Near DN Hostel,Hissar
10 Karnal Digital Circuit Solutions 9711544856, 7988113664 digitalcircuit2017 [at] gmail [dot] com Vikas Colony Behind sector 5 Near Heritage
Lounge Karnal
11 Panipat Digital Circuit Solutions 9711544856, 7988113664 digitalcircuit2017 [at] gmail [dot] com

Gohana Mod, Behind Malik Hospital, Shop

No. 5, Panipat
12 Rohtak Digital Circuit Solutions 9711544856, 7988113664 digitalcircuit2017 [at] gmail [dot] com B3/853, Civil Road, Rohtak
13 Sonipat Shribalaji Service center 7015893517 shribalajiservicecentersonipat [at] gmail [dot] com Kami Road, Hanuman Nagar,Near Sugar Mill
Sonipat Haryana
Maharashtra
14 Mumbai Joshtech 9900012468 bangalore [at] joshtech [dot] com Bhiwandi,Mumbai
Madhya Pradesh
15 Indore Green Birds Technology 9899789796, 9927303109 anujtyagi9899 [at] gmail [dot] com G 27, Yashwant Plaza, Plot No. 79, South
Tukoganj, Near Railway Station, Indore.
Karnataka
16 Bangalore Joshtech 76769 69608 logistics [dot] blr1 [at] joshtech [dot] com F57, KSSIDC Industrial Estate, Rajaji Nagar,
Bangalore - 560 044
17 Mysore Sri Arya Electronics 9916253658 lalithabhoomika [at] gmail [dot] com 147, Anand Electronics Builiding 1st floor K.T
Street Mysore
Kerala
18 Cochin Joshtech 90722 84934 cochin [at] joshtech [dot] com 33/177/A2, Priya Building, Alichuvadu, Padivattom,
Edapally(PO),Kochi - 682 025
Rajasthan
19 Jaipur Digital Finger 8470033843 avinashnda1 [at] gmail [dot] com Shop No. 4, Plot No. D 144,Jagdamba Nagar D,
Girdharipura,Ajmer Road, Jaipur
Telangana
20 Hyderabad Joshtech 9900012468 hyderabad [at] joshtech [dot] com Building No : 27, 2nd Floor, Industrial Development
Area, Bala Nagar, Hyderabad- 500 037
Uttar Pradesh
21 Agra Kotaryai Enterprises 9411006500 gupta [dot] ashutosh1961 [at] gmail [dot] com Shop No. TI 6, Nagla Jawahar Nagar, Khandari, Agra
22 Allahabad Saurabh Electronic 9838980381 saurabhelectronicalld [at] gmail [dot] com 1238/520, Nehru Nagar, Meerapur, Allahabad,
UP 211003
23 Kanpur Siti Networks Ltd. 8574625767 ishant [dot] aroraa [at] gmail [dot] com 122/227, Sarojni Nagar Near Sant Nagar Chauhara
Kanpur
24 Noida A Square Services 9958220679 gopalsharma6773 [at] gmail [dot] com Shop No-03 Gali No-02, Ground Floor, Hanuman
Vihar, Sector 49 Noida
25 Rampur Sameer Service Center 8755566786, 9084940717 saleemkhan1027 [at] gmail [dot] com Bamanpuri Nainital Road, Near Bamanpuri Stadium, Rampur UP
26 Sahranpur City Electro Service Centre 8954937876 cityelectroservice [at] gmail [dot] com 2A/1517/03-02, Zila Hotel Building, Court Road, Saharanpur, Uttar Pradesh, 247001
27 Varanasi Smart Infotech Solution 9838111123 sisind21 [at] gmil [dot] com C21/4A,Maldaiyah, Varanasi

For Grievance Redressal

Level 1:

  • If you have any query/complaint, then firstly you have to call 18001234001 or email at:
    siticare [at] siti [dot] esselgroup [dot] com, customercare [dot] kol [at] siti [dot] esselgroup [dot] com, sitibroadband [at] siti [dot] esselgroup [dot] com

Level 2:

  • If you are not satisfied, then you can contact to the Nodal Officer
    Designation: Nodal Officer
    Designation: 0120-4526764
    Email: sunita [dot] pant [at] siti [dot] esselgroup [dot] com
    Address: FC-19 And 20, UG Floor,
    Sector-16A, Film City, Noida-201301
  • You can also contact to the Regional Nodal Officer
    Sr. No. State Contact No. Emails Address
    Broadband Services
    1 Delhi And Haryana 0120-4526764, 0120-4526785 nodal [dot] bb [at] siti [dot] esselgroup [dot] com,
    rakesh [dot] raushan [at] siti [dot] esselgroup [dot] com    		 FC-19, UG Floor, Sector-16A, Film City, Noida-201301
    Cable TV Services
    2 Madhya Pradesh And Chhatisgarh 8448583597 ajith [dot] john [at] siti [dot] esselgroup [dot] com 201/203,3rd floor, Gravity Tower,Opp Agrwal Towers,Above U Turn Showroom,Near Janjeerwala square,Indore (MP) - 452001
    3 Rajasthan 9875003564 gaurav [dot] singhal [at] siti [dot] esselgroup [dot] com 506-507,5th Floor, Apex Tower (Mangalam) Tonk Road, Jaipur -302019
    4 Delhi And Noida 9074890748 ratnakar [dot] sharma [at] siti [dot] esselgroup [dot] com FC-19, UG Floor, Sector-16A, Film City, Noida-201301
    5 Haryana 9650093424 sandeep [dot] sanduja [at] siti [dot] esselgroup [dot] com FC -19, UG Floor, Sector -16 A, Film City Noida - 201301
    6 Uttar Pradesh 9971002908 vinay [dot] singh [at] siti [dot] esselgroup [dot] com 3rd Floor , Akriti Building, Opp SBI Bank, Darshanpurwa, Kanpur
    7 Karnataka 7019117882 sudheer [dot] raju [at] siti [dot] esselgroup [dot] com No-39, United Mansions, M.G.Road, Bangalore
    8 Kerala 8448583597 ajith [dot] john [at] siti [dot] esselgroup [dot] com 2nd Floor, Veejay Towers, Salim Rajan Road, Gandhinagar, Cochin - 682017, Kerala
    9 Maharashtra 7428660084 Paarth [dot] Thobani [at] siti [dot] esselgroup [dot] com 4th Floor, A-wing, Madhu Industrial Area,P.B.Marg, Worli, Mumbai-400013
    10 Odisha 9776239900 tapas [dot] samantaray [at] siti [dot] esselgroup [dot] com A/31, Opp Sriya Complex, Kharvela Nagar, Unit-3,Bhubaneshwar-751001, Khurda, Odisha
    11 Andhra Pradesh(Except areas of Siti Siri Digital And Master Channel Network) 040-23287707 Vijay [dot] kalur [at] siti [dot] esselgroup [dot] com 6-2-935/2, Savitri Nilayam, Behind BPCL Petrol Pump, Khairatabad, Hyderabad - 500004.
    12 Telangana(Except Hyderabad And Khammam) 040-23287707 Vijay [dot] kalur [at] siti [dot] esselgroup [dot] com 6-2-935/2, Savitri Nilayam, Behind BPCL Petrol Pump,Khairatabad, Hyderabad - 500004.
    13 West Bengal and Jharkhand 033-40025020 nodal [dot] kol [at] siti [dot] esselgroup [dot] com J-1/15, EP Block, Saltlake, Sector-V, Kolkata-91
    Indian Cable Net Co. Limited
    14 West Bengal and Jharkhand 033-40025020 abhishek [dot] ganguli [at] icncl [dot] com X1-4, 14th Floor, Block EPAndGP,MediaSiti, Sector-V, Salt Lake Electronics Complex, Kolkata-91
    Siti Siri Digital Network Pvt. Ltd.
    15 Andhra Pradesh (Krishna, Guntur, Prakasham districts) And Telangana (Khammam) 9052079555 nodalsitikhr [at] gmail [dot] com 5-72-32/2, 3rd Lane, Ashok Nagar, Near Telephone Exchange, Guntur - 522 006
    Master Channel Community Network Pvt. Ltd.
    16 Andhra Pradesh(Vizag and Vijayawada cities) 9581666335 subramanyam [dot] muppuri [at] gmail [dot] com 5-72-32/2, 3rd Lane, Ashok Nagar, Near Telephone Exchange, Guntur - 522 006
    Siti Maurya Cable Net Pvt. Ltd.
    17 Patna 0920478998 rdixit9 [at] gmail [dot] com 2nd Floor,Marwari Awas Griha Compound,Fraser Road,Patna -800001, Bihar
    18 Bihar 09334107989 kmadanjeet [at] sitimaurya [dot] co [dot] in 2nd Floor,Marwari Awas Griha Compound,Fraser Road,Patna -800001, Bihar
    Siti Vision Digital Media Pvt. Ltd.
    19 Hyderabad And Khammam(Telangana) 9849009249 j [dot] rao [at] siti [dot] esselgroup [dot] com 6-2-929, DB Enclave, Rajbhavan Road, Kairatabad, Hyderabad
    Siti Jind Digital Media Communications Pvt. Ltd.
    20 Haryana 9416060725 A [dot] RamphoolPhour [at] siti [dot] esselgroup [dot] com Behind Fire Station Safidon Get, Jind-126102, Haryana
    Siti Prime Uttaranchal Communication Pvt. Ltd.
    21 Uttarakhand 8420005712 Manish [dot] Sinha [at] siti [dot] esselgroup [dot] com 01, Neshvilla Road, 2nd Floor, Behind Congress bhawan. Dehradun - 248001
    Siti Saistar Digital Media Pvt. Ltd.
    22 Gujarat 0265-2324232 (Ext. 202) Viral [dot] r [at] sisissdm [dot] com 1,2,3/ J -Classic Complex. Opp -Akota Garden . Radha Krishna Char Rasta. Akota, Vadodara, Gujarat -390015

Level 3:

  • If you are still not satisfied, then you can approach to the Appellate Authority
    Address: FC-19 And 20, UG Floor, Sector-16A, Film City, Noida - 201301
    Sr. No. Designation Contact No. Emails
    1 Manager-Regulatory
    And Compliance    		 0120-4526740 rakesh [dot] raushan [at] siti [dot] esselgroup [dot] com
    2 Member 0120-4036783 amit [dot] Gupta2 [at] siti [dot] esselgroup [dot] com

Subsidiary Companies Contacts

Sr. No. Company Name Contact No. Address
1 Indian Cable Net Company Limited (ICNCL) 033-22828169,
Fax: 033-40025020		 Plot X1/4, Block EP&GP, Sector V, Salt Lake,
Electronics Complex, Kolkata -700091
2 Central Bombay Cable Network Limited (CBCNL) 011-47502600,
Fax: 011-27186561		 ESSEL House, B-10, Lawrence Road Industrial
Area, New Delhi - 100035
3 Siticable Broadband South Limited (SBSL) 080-25581234 United Mansions, 3rd Floor, 39, Mahatma Gandhi
Road, Bengaluru - 560001
4 Siti Networks Tisai Satellite Limited (WWTSL) 0251-2356255 3rd Floor, TISAI House, OPP. Ashirwad Hospital,
Poona Link Road, Kalyan (East) - 421306
5 Master Channel Community Network Pvt. Ltd (MCCNPL) 0866-2496787,
0866-2491955,
Fax: 0866-2496767		 T-4 Vijaya Apartment, Jammichettu Centre, Mogalrajpuram,
Vijayawada – 520 010
6 Siti Vision Digital Media Pvt Ltd (SVDPMT) 040-23376967,
Fax: 040-23322924		 6-2-935/2, 1st Floor, Zee News Building, Behind BPCL
Petrol pump, Rajbhavan Road, Khairatabad, Hyderabad - 500004

Offices Address

Sr. No. Office Address
1 Registered Office Unit No.38, 1st Floor, A Wing, Madhu Industrial Estate,
Pandurang Budhkar Marg, Worli, Mumbai - 400013
2 Corporate Office G Floor Filmcity-19, Sector 16A, Noida Uttar Pradesh - 201301

Social Sites

Also See: 
Indian Cable Net Company (ICNCL) Customer Care No.

Comments

Customer service

Submitted by Mr Pratik Suthar (not verified) on Tue, 23/07/2019 - 12:08pm.

Customer care service of city cable at Gandhinagar gujarat was not answered to of my complain even i talk to him personally they suggest to me to discontinue your siti cable and take another cable service.

Charges n pakegs

Submitted by Sajjad a (not verified) on Thu, 11/07/2019 - 4:41pm.

Sir, i m not getting pakeges information from cable operator, my service of cable is stop i had pay 1st n last payed amount 300 last month now from 4 days it's stop i mis lot of programs n news it's not a good service provider siti cable may not good not helpful, i want my money back, settop box charged back.

Worst Service - I am cancelling my service

Submitted by Anonymous (not verified) on Mon, 24/06/2019 - 2:07pm.

The worst service ever .
I have two connection .
One HD and one normal .
I have payed for all channels and when I want to watch a specfive channel Iit does not come.
Moreover the people are so rude.
You being in the business of service industry you cannot have people who are rude .

I any ways loos money cause I have paid for 3 moth .
I am happy to loose the money and not deal with your rude people .
Will also remove all theconnection taht my building suedes .

Refund of the set top box

Submitted by Sahesta Parveen (not verified) on Sun, 23/06/2019 - 10:42am.

I have a cable connection but the cable service is so bad that I have decided to surrender the set top box. Every time it shows contact cable operator and when I call the cable operator person they come and always says that there is a problem in the main line. Then for some days it remains ok but again the same problem repeats. Feddup of this cable service. Please tell what is the procedure to surrender the set top box.

Very bad services

Submitted by Anonymous (not verified) on Wed, 05/06/2019 - 9:36pm.

They are taking extra charges.and have no manner to talk. And apply there own charges for channel .and not cancelling the channels ..worst service ..I will not use this cable service again ..

Worst service provided by Cable operator Mr Pappu Jaiswal Patna

Submitted by Anonymous (not verified) on Sat, 27/04/2019 - 10:40pm.

Mr Pappu Jaiswal cable operator Siti mourya,not clearly told about any pack,when I asked he soughted.

For problems

Submitted by Divyanshu singh (not verified) on Wed, 17/04/2019 - 4:05am.

Sir I live at saharsa my cable is stopping my TV show This sattop box is deactivated please help me
Thanks

Extra charge for selecting channel

Submitted by Anonymous (not verified) on Tue, 02/04/2019 - 11:24am.

My provider told us that there will be extra Rs 40 charge if we chose to select channel apart from the channel and setup box charges. Is it true?

Setop box deactivated?

Submitted by Soumen Kumar Biswas (not verified) on Tue, 26/03/2019 - 6:22pm.

Ourlocal cable not inform me to package activation date but our cable TV connection is deactivate today.so what can I do?

Worst service...koi bhi ni

Submitted by Anonymous (not verified) on Sun, 17/03/2019 - 11:09am.

Worst service...koi bhi ni lgwana siti set top box bhut bekaar h...20 days ho gai roz complaint krte krte bus taal rhe h koi action ni le rhe.. channel fee lene ke liye bilkul time s ajaate h or service k liye taal te rehte h...bilkul bekaar hai..bakwaas set top box

Siti set top Box bahut bekar

Submitted by Anonymous (not verified) on Sat, 02/11/2019 - 4:20pm.

Siti set top Box bahut bekar hai isliye mera paisa return kar dijiye

Price of set top box

Submitted by Swati Bhasin (not verified) on Sat, 24/11/2018 - 8:38pm.

My set top box is not working and my cable operator is asking for it's replacement.he has taken the old old set top box with him.can i know the price of new set top box.he asked me to pay 1000.is it a feasible amount or is he making a fool of me

Third class service

Submitted by Vaibhav (not verified) on Fri, 24/08/2018 - 8:00pm.

I suggest everyone not to select these cable or broadband.this is verry bad in service.local operate even doesn't receive phone calls.nor customer care solves the problem

Very bad service headack

Submitted by Abdul (not verified) on Sun, 12/08/2018 - 1:05pm.

For the last 3 months many channel are not coming even though i complain it so many times to the cable operator. But they (Cable operator) are saying that the channel will come after someday due to some problem the channels are not coming, but my question is for how long they will take to resolve problems.? Now the cable operator are saying that the charge increased due to gst. Even though we are giving so much money but then also we cannot see many channels. News channel such as ndtv the most important channel it is also not coming and many entertainment channels also are not coming. When set top box are not there means analog system then it is working well but now it is really in bad condition. Please kindly resolve the problem as soon as possible.

my tv is blocked

Submitted by Anonymous (not verified) on Wed, 23/05/2018 - 6:20pm.

How to reset my TV it is blocked while i'm doing manual search.

Setup box replacement charges

Submitted by Anonymous (not verified) on Mon, 12/03/2018 - 9:49pm.

Hi, I'm a E digital setup box cable user today my setup box was not working when I contacted the operator he told the tuner was corrupted so he replaced with a old other setup box and he charged Rs. 250/- when I asked him the bill he said its a service charge. I want to know is there any charges for the setup box replacement?

No. There are no charges for

Submitted by Anonymous (not verified) on Fri, 03/08/2018 - 1:13pm.

No. There are no charges for the replacement. They are charging illegally. and the price depends on customers income and social status.