Sony TV Toll Free No. 1800 103 7799

Dear sir,
I bought the TV SONY BRAVIA K43S20 MODEL ON 12TH OF SEPT 2024 AND THE INSTALLATION WAS DONE ON 14TH OF EVENING AND TV WAS UNABLE OF "ON" FROM 15TH AFTERNOON.
I HAVE SENT A SERVICE REQUEST ON 15TH EVENING AND TILL NOW NO SERVICE ENGINEER HAS ARRIVED.

Sony Bravia K4 series 50 inch display gone wrong within 1 years
We buy Sony LED on 17 October 2022 and
Very surprising that Sony TV display Shows Black sound please help us and fix this problem.

All details enquired and no rectification
.very dissapointing

No service received my booking order id for the service

We lost interest in purchasing TVs from Sony, as there is no timely installation service. I purchased a TV nobody contacted for installation

One of the serial of Sony Tv 'Bade Acche Lagte Hai 2' is telecast in TV at 8:00 pm and the repeat telecast for the same is shown at 10:30pm. But as of now a new serial has came 'Dhakan' which is of 1 hour i.e 10:00 to 11:00. So the people who are working in office can't see the serial in TV and missed out it. So we request you to please telecast the repeat telecast of the show' Bade Acche Lagte Hai 2' in 10:30 pm.

We hope you will solve your problem

Comments
Regarding Installation

I haved bought Sony Tv 4 days back but till today service centre did not come for installation,Even the dealer did not talk to me properly, when I call the Showrrom person they didnt answer proper is this the way service to the customer when will the Dealer send fitter for the installation of my tv orelse get back the TV & refund the amount as per invoice

Sony TV service center

Very surprising that Sony gives display warantee only for one year unlike others who give more than 3 years. My K4 TV Sony bravia display blurred with stripes within 2 years of purchase. when contacted Sony, I was connected to a dealer named Hitech Services in Mumbai.
These guys replaced the display panel costing me 28,000/ (almost 40 % of cost of TV). There was no GST bill given by dealer stating system not working. There was no evidence given which would demonstrate that they actually replaced the display with new original component and not repaired. More so I thought that the cost they charged for display itself was too high, look like no control of Sony on its authorized dealers. There was no feedback call nor follow up from Sony after i made complain.

My sony Bravia tv 24 inch pannal is damage plz help me and solve my problem

Dear Team

Yesterday (8 August 2020) I purchased a Sony androidtv TV 43 Inch.
Model: KDL-43W800F. Yesterday Sony services center guy commite to come at my home for Installation but no one Sony service center Guy came and I called many times for Installation but they said only they will come by monday and tuesday. This is wrong commitment to me by Sony service center. If today (9 august 2020) any guy not come from sony service team I will
Legal complaint and will take strict action to Sony company. Me and family not free to wait them. Today if no one come than I will return your Sony TV and want return back my money instant. Now I am fade up from Sony company.
Kindly do needfull otherwise i will suggest every people who touch with me to not going with Sony company. Revert me ASAP

Regards
Uday chouhan
Mail : meetyogesh1203 [at] gmail [dot] com

My Sony bravia TV network option problem doesn't on the display

Service is very late and time taking.pls give proper and fast service to every costamer.Thanq

Hi Team,

I have bought Sony Bravia 32" LED TV 4-5 years back. i am facing display issues.the picture is not clear since few months.

Grateful, if you could send a technician to check and resolve this issue at earliest.

Thanks and Regards,
Deepak sanwal

Dear Sir,

I had 32" sony bravia which i had bought 5-6 yrs back i am facing display issue picture is not clear also colour changing issue i sent it to sony service center Vapi Gujrat after checking they call me saying its a panel issue and we don't have any spares in sony company also so your TV can not be repair. If it is so then why we procure sony Tv in future if sony service centre denied to repaire. Please comment what should i do.I feel cheated that why i had go with sony it is worst thing to buy a Sony TV if we can't get service.

Dear sir/Madam,

My Sony LED TV (40inch) automatically getting off and again restarts and its happening frequently. Iam residing in kanchipuram Tamilnadu pin- 631502. I request Sony TV and helpline team to arrange a expert engineer so solve the problem and don't send unskilled person to repair tv

how to perched in Bhopal & how much

Sir, i bought sony bravia Android tv ,when i switch on the t.v there was some lines appeared on t.v, we heard background voice,but we can't see picture, coloring lines are seen. We just buy it before 2 years and when I call customer for the service they said warranty period is completed. Sir when we go to buy product your representative promised and gave many wrong information about product. They said nothing is happening for up to 10 years to screen and many moremails and we believed them and buy such costly brand products. But later when such issue comes at that time they behave like that we are bagger. It's humble to listen such words. Cus
Technician told that new panel has to be installed and it's cost is too much. I can't decide what to do.

Please reply or suggest what to do..

Dear sir,
I have a one TV set and 2 smartphone which is manufactured by Sony India.
I was a very proud and privileged customer of sony india. But after a recent incident and my experience with sony product and customer support service i am totally disheartened and disappointed. My annoyance with sony india is beyond any explanation and words.

I was purchase xperia xa1 on  21 may 2017. After 1 month phone have a touch problem in Upper sife of phone. Then i submit phone in sunrise service center,ahmedabad They give me a time 7 days to repair my phone. But they could not do it and they take 31 working days and that days was very though for me because nowadays without phone, human can't live a single day.

Again within 2 week, same touch problem was occurring on my phone. It was 2nd time then I was submit my phone in your service centre again they can't prove their promises so I must started many calls in your customer care and many times visited services centre. finally after 22 days later they give me my phone with replacement.

Again within a 6 month, my phone touch screen doesn't work properly now it's 3rd time then I go for your service centre to submit my phone so it gives true avoidance of your company's bad services that's why I suffered lots of problems.

I have paid 20000 for the mobile. It's a huge amount for me. I request to you refund my money on priority Base otherwise replace my phone with another Sony products and I am ready to pay difference from my pocket.

I hope you take some action regarding my complaint and I request to you gave me response within 24 hours because my phone is on your service centre and I will wait your response very soon in this regard.

Here I can provide some data regarding my problems at below who can be proved my honestly.

Your valuable customer, 
PATEL JAYKUMAR 

Respected Sir,
i the customer of your reputed brand. write a reason for my TV Half Display not working and now i decided to replacement/exchange offer any available.please late me know.
Your Best
Ganesh s MachHI

Sir..i am using tv KLV-32R562C.I am unable to connect mirroring. Please provide solution

Hi,

I have the Sony Bravia Tv Which was bought 3 years back and the colour is having some issue as its looks like blurred.

Can I get some certified service partner details which is near to Annie Vellore(Dt),Tamil Nadu.

Regards,
Saravanan Mani

I BOUGHT SONY BRAIVA LED 40 INCH TV FULL HD SMART TV. WHEN I CONNECT PEN DRIVE VIDEO FILE NOT SUPPORTING .
HOW TO SOLVE MY PROBLEM PLZ SEND ME REPLY .

Sir
I am using tv klv-32w562D. I am unable to connect mirroring. Other TV is connecting but this device is not. Please provide solution.

Dear sir,
Please cooperate me, how to reset my tv .
Software updating that time by mistake switch of the TV

Sir please rectify my problem immedeiatly.my TV model smart 40 inchs

Dear Sir

I bought Sony TV SR No- 80D Smart TV from Abu Dhabi. its in under Warranty. Nor On small Line come coming when TV Operating Time
how Can I Rectify the Problem

Service centre tech/ Engg not qualified persons and the qualification is 10th class , age is 15 to 17 old.
They do not know how to find out the fault . Technician/ Engineer came to customer place and explain the status to service centre over phone . Then technician will tel what was the fault ( defective Part ).
Poor service
Poor response
We are not happy with service and response.