Spotify Customer Care

Updated on Thursday, 16 March 2023 - 5:36pm
Organization: 
Website: 
Official Website

Email

  • office [at] spotify [dot] com
  • ir [at] spotify [dot] com

Important Link

Install App

Worldwide Offices

Location Address
Spotify Belgium Square de Meeus 37
4th floor
1000 Brussels
Belgium
Spotify GmbH Unter den Linden 10
10117 Berlin
Germany
Spotify Canada Inc. 220 Adelaide Street West
M5H 1W7 Toronto Ontario
Canada
Spotify Denmark ApS Vestergade 27, 1 th
1456 København K
Denmark
SPOTIFY SPAIN SL Paseo de Recoletos, 7-9
28004 Madrid
Spain
Spotify Finland Oy Merimiehenkatu 36 D
FI-00150 Helsinki
Finland
Spotify France SAS 48 Rue la Bruyère
75009
Paris
France
Spotify India Pvt Ltd Regus, North F/A-4,
Floor 1st,A Block,
Shivsagar Estate, Dr Annie Besant Road,
Worli, Mumbai Mumbai City,
MH 400018 INDIA
Spotify Italy S.r.l. Via Joe Colombo 4
20124 Milano
Italy
Spotify Netherlands Singel 540 3h
1017AZ, Amsterdam
Netherlands
Spotyfy Ltd Adelphi Building
4 Savoy Place
London WC2N 6AT
United Kingdom
Spotify USA Inc
 4 World Trade Center
150 Greenwich Street, 62nd Floor
New York, NY 10007
USA
Spotify Mexico Pedregal 24 Torre Virreyes Piso 8
Col. Molino del Rey
DF 11040
Mexico
Spotify Israel Email :office [at] spotify [dot] com

Spotify HQ

Spotify AB
Regeringsgatan 19
SE-111 53 Stockholm
Sweden
Reg no: 556703-7485

Social Sites

Comments

can't log in

Submitted by Anonymous (not verified) on Sun, 05/05/2024 - 10:16pm.

I can't login with my number it's totally correct with each digit still say not correct number i tried to login several times but still no output

Login with phone number

Submitted by Sammy (not verified) on Tue, 19/12/2023 - 12:42pm.

I can't login with my number it's totally correct with each digit still say not correct number i tried to login several times but still no output

Not able to login to my email id

Submitted by ashok kandoi (not verified) on Sat, 07/10/2023 - 11:21am.

Not able to my account : ashokkandoi [at] gmail [dot] com

Can't log in with number

Submitted by Alisha Nangia (not verified) on Wed, 20/09/2023 - 6:07pm.

I am unable to log into the app using my phone number. Please help.

Login issues

Submitted by Anonymous (not verified) on Thu, 14/09/2023 - 6:29pm.

Unable to log into Spotify using mobile number. The alert is coming up as "Check your phone number"

premium issue

Submitted by Anonymous (not verified) on Thu, 06/07/2023 - 6:11pm.

i purchased one month premium plan money got deducted from my account but i am not able to login into my account with my phone number. This is reduclouse .

I can't login with mobile number

Submitted by Rakesh (not verified) on Fri, 30/06/2023 - 9:35am.

Not log in premium account with mobile number

can not login using phone number

Submitted by Anonymous (not verified) on Sat, 13/05/2023 - 4:44pm.

when i try to login using the phone number its saying try again later and i am not able to get an otp

Check Mobile Number

Submitted by Anonymous on Tue, 04/07/2023 - 12:13pm.

I have been using Spotify Premium for over a year now and I have even enabled AUTO DEBIT as an option too.I recently updated my premium plan from single user to dual user and ever since then I've not been able to login to my premium account... Whenever I login with my mobile number even when I enter the right number it says please check your number..But the funny part is my money got debited through UPI payments which is linked with the same phone number as my premium account..

Can login into my account

Submitted by TrushnaJena (not verified) on Fri, 30/06/2023 - 7:03pm.

I have been trying to login into my account and every time it is showing try again try again check the now

I am facing the same issue. I

Submitted by Anonymous (not verified) on Tue, 30/05/2023 - 7:34pm.

I am facing the same issue.
I am trying to login with my mobile number into spotify account.
it says "check your phone number", my number is 100% correct and I am unable to login.

Same issue I am getting and

Submitted by Saurabh Chauhan (not verified) on Wed, 24/05/2023 - 1:26pm.

Same issue I am getting and it is still not resolved

Login

Submitted by Pandikumar (not verified) on Mon, 22/05/2023 - 4:00pm.

Can't login using mobile number

can't log in through my mobile number

Submitted by ANKUR (not verified) on Sun, 02/07/2023 - 1:41am.

can't log in spotify through my mobile number.

Premium account not working

Submitted by Tanaya Pawar (not verified) on Sun, 08/01/2023 - 10:58pm.

I purchased premium plan for a week the money got deducted but i am unable to access the premium features please look into it.

Complain

Submitted by Gagan AhujaAnonymous (not verified) on Sat, 11/06/2022 - 7:10pm.

Paid 2149 for family annual but not working

Charge for the app

Submitted by Malathi Krishnamurthy (not verified) on Thu, 16/04/2020 - 4:50pm.

I downloaded the free music app and just now received an intimation that RS 819 have been deducted from my Bank.

I request you to look into the matter and refund my money if it’s a chargeable app and you can delete the app.

Thanks
Malathi

Premium account not working

Submitted by Vimal (not verified) on Sat, 11/04/2020 - 2:28am.

I have paid for one month students Spotify subscription. But premium plan is not working. I cannot assess premium features. Please help

Premium account not working

Submitted by Suhas ilakal (not verified) on Mon, 10/02/2020 - 5:53pm.

I have subscribed to 3 months premium account and I'm still not able to access the account so please resolve this as quickly as possible

i am pay the money, but premium plan is not working

Submitted by N L S Reddy (not verified) on Mon, 10/02/2020 - 1:04pm.

need help