Tamilnad Mercantile Bank Customer Care No. 1800 425 0426
Organization:
Tamilnad Mercantile Bank Ltd. Toll free Number(s):
- 1800 425 0426 (For Contact Support,Mon-Sat,8am-10pm)
All India Number(s):
- 9842 461 461 (For Customer Care/SMS Help)
- 044-2622 3109 (To Report ATM Card Lost)
- 044-2622 3106 (Another No. For ATM Card Lost)
- 928 2112 225 (For Whatsapp Banking)
- 92119 37373 (Balance- Missed Call)
- 84679 74343 (To Block ATM Card-Missed Call)
- 92119 47474 (Last 3 Transaction -Missed Call)
International Numbers:
+91-044-2813 1028 (International Banking Division)
Website:
Official Website IVRS Menu: 1800 425 0426
Choose Your Prefered language.
- Press 1 - If you are an NRI customer.
- Press 2 - For others.
- Press 1- For account related services.
- Press 2- For internet banking related services.
- Press 3- For ATM card related services
- Press 4- For Mobile banking related services.
- Press 5- For UPI related services
- Press 6- For Credit Card related services.
- Press 7- To know about banking product
Emails
- customerservice [at] tmbank [dot] in (Customer Care)
- customerservice [at] tnmbonline [dot] com (Customer Care)
- mobile_banking [at] tmbank [dot] in (Mobile Banking)
- econnect [at] tmbank [dot] in (Online Bill Payment)
Install Apps
Important Links
- Complaint/Grievance Form
- Feedback Form
- Forms Centre
- Branch Locator
- ATM Centre
- Un-Claimed Deposits Form
Contact Support
| Sr No. | Department | Contact Number | Email Address |
|---|---|---|---|
| 1 | TMB-DPS Cell | 044-28130552, 044-28131574 | dps [at] tmbank [dot] in |
| 2 | TMB-Internet Banking | 0461-2383325, 0461-2383326, 0461-2383327 | econnect [at] tmbank [dot] in |
| 3 | TMB-CreditCard Related Queries | 0461-2383346 | creditcardcell [at] tmbank [dot] in |
| 4 | TMB-Mobile Banking | 0461-2383325, 0461-2383326, 0461-2383327 | mobile_banking [at] tmbank [dot] in |
| 5 | Fraud Related Queries | 0461-2383313, 0461-2383314 | frm [at] tmbank [dot] in |
| 6 | RTGS and Neft Customer Facilitation | - | |
| 7 | NRI Help Desk | nricell [at] tmbank [dot] in |
Regional Offices
| SNo. | District/State | Name | Contact Info (Phone) | Contact Info (Fax) | Address | Pin/Zip Code |
|---|---|---|---|---|---|---|
| 1 | Gujarat | Ahmedabad Regional Office | 9099935390 (Regional Manager) | 079-26445711 | #2-B, Wall Street, First Floor, Opp. Orient Club, Besides Jungle Book Restaurant | 380 006 |
| 2 | Karnataka | Bengaluru (Bangalore) Regional Office | 080-22873435 | 080-22873425 | #19-F, 1st Floor, Abhinay Theatre Complex, B.V.K Iyengar Road | 560 009 |
| 3 | Chennai | Chennai Regional Office | 044-26210032 | 044-26210133 | 45, Pulla Avenue, East Block | 600 030 |
| 4 | Chennai | Chennai Service | 044-25360193/044-25360194/044-25360195 | #1/4-6, Francis Joseph Street, Shreyas Towers, Second Floor | 600 001 | |
| 5 | Coimbatore | Coimbatore Regional Office | Regional Manager: 0422-2542486 | 0422-2542488 | #540, D.B.Road, First Floor | 641 002 |
| 6 | Chennai | Currency Chest - Chennai | Chief Manager:044-26411131 | 044-26203967 | Plot No. 4923, AC-16, 2nd Avenue | 600 040 |
| 7 | Coimbatore | Currency Chest - Coimbatore | 9578730888 (Manager) | 11, Church Road | 641 023 | |
| 8 | Madurai | Currency Chest - Madurai | Board Extn:0452-2338304/0452-2338384 | 222 / 2, South Veli Street | 625 001 | |
| 9 | Thoothukudi | Currency Chest - Pudukottai | 9524085210 | #4/67, North Street | 628 103 | |
| 10 | Andhra Pradesh | Hyderabad Regional Office | Regional Manager:040-27816880 | 040-27895657 | #102, 103 & 124, Chenoy Trade Centre, First Floor, Park Lane, S.D. Road | 500 003 |
| 11 | Chennai | Information Technology Department Chennai | Board:044-26202384/044-26202416/044-26223084/044-26223115/044-26223116 | Plot No. 4923, AC-16, 2nd Avenue, Second Floor | 600 040 | |
| 12 | Thoothukudi | Inspection Department Thoothukudi | Chief Manager:0461-2337052 | 0461-2337053 | #167, Victoria Street, II Floor, Opp. Lane to Head Post Office | 628 001 |
| 13 | Chennai | International Banking Division | Back Office:044-28131023/044-28131028 | 269/2-4, Avvaishanmugham Road | 600 004 | |
| 14 | Madurai | Madurai Regional Office | Regional Manager:0452-2532392 | 0452-2532392 | 30, Besant Road | 625 002 |
| 15 | Thane | Mumbai Regional Office | Regional Manager:022-27669236 | 022-27899209 | Unit No. 4, Banking Plaza, APMC Market, Sector 19 | 400 705 |
| 16 | Salem | Salem Regional Office | 9842124418 | #105, Ramakrishna Road, First Floor, Near Anna Bus Depot | 636 007 | |
| 17 | Kanyakumari | Staff Training College | Principal:04652-227713 | 04652-227713 | 229-A, Charles Miller Street, Second Floor, College Road | 629 001 |
| 18 | Kerala | Thiruvananthapuram Regional Office | 9447234402 | First Floor, Kuraisha Plaza, T.C. 54 / 2(4), (5), (6), (7), Pappanamcode | 695 018 | |
| 19 | Thoothukudi | Thoothukudi Regional Office | Regional Manager:0461-2326048 | 0461-2326048 | 14F & G, Mani Nagar, Palayamkottai Road | 628 003 |
| 20 | Tamilnadu | Tiruchirapalli Regional Office | 9095299099 | 0431-2591582 | PL.A, Kanagu Towers, 11th Cross, Second Floor | 620 018 |
Grievance Redressal
Level 1
- If you have any complaint or query, you can call at 9842461461.
- For others Queries or complaints you can contact to General Manager (PD & RM Department) at customerservice [at] tmbank [dot] in
- You can also register your complain by filling this Online Complaint form
Level 2
- If you are not satisfied with the result of above level , you can contact to Nodal officers which are given below
| Sr No. | Name | Designation /Contact ID | Contact/Email |
|---|---|---|---|
| 1 | Shri.P.R.Ashokkumar | Deputy General Manager, Operations and Service (Tamilnadu State) |
dgmosd [at] tmbank [dot] in |
| 2 | Shri. M.Rajappan | Regional Manager, Hyderabad Region |
hyderabad_region [at] tmbank [dot] in |
| 3 | Shri. R. Saravana Perumal | Regional Manager, Mumbai Region |
mumbai_region [at] tmbank [dot] in |
| 4 | Shri. V.Vasanthan | Regional Manager, Bangaluru Region |
bengaluru_region [at] tmbank [dot] in |
| 5 | Shri.J .Lakshmi Prakash | Regional Manager, Thiruvananthapuram Region |
thiruvananthapuram_region [at] tmbank [dot] in |
| 6 | Shri. J. Rajesh J.David | Regional Manager, Ahmedabad Region |
ahmedabad_region [at] tmbank [dot] in |
| 7 | Shri P. Suriaraj | 0461-2321929, 0461-2321932, 0461-2323867, 0461-2325831/ customerservice [at] tmbank [dot] in |
Level 3
- If your not satisfied with the response , you can directly approach to the RBI Ombudsman.
List of Branches with RTGS & NEFT (IFSC / MICR-Codes
NRI Desk Offices
| Sr No. | Area | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Ernakulam | +91-484-2364791 9846233363 |
nridesk [at] tmbank [dot] in | 64/3334-A, Chittoor Road, Kacherippady, Ernakulam -682018, Kerala State. |
| 2 | Mumbai | +91-22-27839208 | nridesk_mumbai [at] tmbank [dot] in |
Unit No.4, 1st Floor, |
| 3 | NRI Cell | +91-44-28133714 9524215678 |
nricell [at] tmbank [dot] in | 3rd Floor, No.269/2-4, Avvai Shanmugam Road, Royapettah, Chennai-600014 |
International Banking Division
Address- 990, International Banking Division,
269/2-4, Avvaishanmugham Road, Chennai 600 004 (Same For All)
| Sr No. | Name | Contact |
|---|---|---|
| 1 | Back Office | 044-28131023/044-28131028 |
| 2 | Dealing Room | 044-28131082/044- 28131083 |
| 3 | Deputy General Manager | 044-28131056 |
| 4 | Swift | 044-28131017/044-28131032 |
Authorized Dealers in Foreign Exchange
57, V.E. Road, Tuticorin,
Tamilnadu, India. Zip : 628 002.
Phone : 0461-2321382 / 0461-2321929 / 0461-2321932.
Email : mdoffice [at] tmbank [dot] in
Head Office
57, Victoria Extension Road, Shanmugapuram,
Thoothukudi, Tamil Nadu 628003
Email: mdoffice [at] tmbank [dot] in
Phone: 0461-2321382
0461-2321929
0461-2321932
Comments
I'm Abisha..... Customor of your bank palliyadi branch...
I want to complaint the manager and the officials including watchman of the tamilnad mercantile bank thuckalay.... Always they are exercising brutal service... They doesn't care about customers concerns.... Manager also insulting who complain about the brutal service... I satisfied thikkanamcode and palliyadi branch service....i saw the best service everywhere excluding thuckalay branch.... Please take the actions regarding to this....and save the good name for the longer times more... Thank u
Amount debited
Pls refund my money
Complaint
I'm Pravin Raja customer of your bank in Kalugumalai branch, Kovilpatti .
This Kalugumalai branch is very very bad condition , manager very bad habits to all customers , customers are very unsatisfied , please taken this situation and inform Kalugumalai branch manager.. all peoples are angry with our branch manager ..