VietjetAir Airlines Customer Care No.

I travelled from Hanoi to Mumbai on 23/10/2023 and left my iPad on the flight. Have been unable to get response and was told flight checked and no iPad found . But today on 24/10/2023 the location of the same iPad shows as Hanoi international airport. Pls help me to get my iPad back

Reservation number 8ZDAAN

I request you to change my flight departure airport from Hue to Danang

You can move it to 9 am flight from Danang to Ho CHi minh city
or 10.30 flight from Danang to Ho CHi minh city

Regards

Parag Tita

Please reschedule my flight due to covid19. My booking PNR : xU3TNx.

We want to book for the date of xx Dec to xx. We have attached the schedule for your reference. We want to book this under low fare category which is INR 2300.

Kindly reschedule our current flight from dated xx June to xx June xxxx TO dated xx Dec to xx Dec.

New Booking Proposal

Xx Dec, xxxx
From : Delhi International airport , India
To : Hanoi, Vietnam

Xx Dec, xxxx
From : Hanoi, Vietnam
To : Delhi International airport , India

Kindly, arrange a call for any query regarding the same. Hopefully we will get the amendments as soon as possible.

Hi,

My name is GEETA SHARMA. In my passport in Given Name my full name which is GEETA SHARMA is mentioned and in the passport SURNAME/ FAMILY Name is Missing (Blank).

Therefore, please advise me on what should be written in the Given Name & Surname while booking the ticket.

Thank You

Geeta Sharma

Please note that due to medical reasons, I have canceled the ticket. I was supposed to receive the credit note, but it’s been more than 3 months, and I haven’t received the credit note yet.

Please look into it on an urgent basis and provide me with the credit note or voucher asap. I need to book the tickets urgently. Please refer to the attached ticket.

PNR -ZC223C
Regards,
Ajay Tiwari

Please kindly inform the options for the flight with the closest available date and time to our original booking you can rebook us on without fee.
Booking Date 06/02/2023 but i received email saying that Due to operational reasons, your flight has been canceled.
Please contact our hotline or our email address at skd [at] vietjetair [dot] com to choose one of these solutions:
- Change your itinerary to another equivalent flight from/to India operated by Vietjet without fee.
- Refund your ticket as CREDIT SHELL account entitled to the passenger name on the booking number and apply your request via our E-form at https://eforms.vietjetair.com/Callcenter/RefundRequest
- Furthermore, to use your Entitled Creditshell account to buy new ticket or add-on services for the original passenger on the old ticket, please access our Transferring Creditshell request form at: https://eforms.vietjetair.com/Callcenter/TransferRequest
- Refund your ticket back to the original payment method within 30 working days from the refund request date.
Notice: Any change on the booking must be completed 3 hours before the departure time on your booking and the ablove solution is only applied once time per booking.

But I cannot contact the customer service India number no one is responding. If there is no other option kindly cancel my booking and give me full refund.
Thank you

This Airlines is providing worst services. I have booked my flight and they have cancelled the operations from Hyderabad and Bangalore. When I tried to reach them no one responded. I have re booked again from another location and they charged $200 USD. When I asked in VietJet office in Hanoi they are helpless and no one cared it.

PRN:
RR2DYU
Y9JU2G

vinod [dot] kumar [dot] thumma1 [at] tripdetailsnow [dot] com
vinod [dot] ku1 [at] journeyspecificationstrip [dot] com

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Dear Our valued customer,

Your request has been recorded with equivalent ticket number. We will respond to you as soon as possible upon to our ability.
Thank you for your email.

Sincerely,
Vietjet’s Customer Service Center

Hi

I am trying to call helpine, but number not working, i have also emailed to 1900XXXX [at] vietjetair [dot] com last week twice, but haven't received any reply from them.

I booked ticket with this airlines via cleartrip, but due to medical emergency we asked airlines to cancel the ticket, they provided us with a open ticket, that is valid for 1 year.
Now to rebook this flight, cleartrip says that as it is open ticket, it will be booked by airlines only and i should directly talk to airlines and i cannot reach to airlines. This is very chaotic. Please help.

Thanks
Bhavya

Hello Sir/Ma’am
I have tried to book the 20kgs luggage thrice for the flight from Mumbai to Bali and every time the money was deducted and the booking failed. Could you please look into it as we have to leave on Sunday!!

I tried to book baggage for flight from Mumbai to Bali PNR - MME93Q ,my money got deducted thrice from my account and the payment failed each time. Kindly refund my money back. Is this FRAUD AIRLINE, no response to my emails

Dear Sir/Maam,

I have a flight booking on VJ910,VJ997,& VJ894,VJ883 dated 08 Nov- 22.

I forgot to mention my middle name while booking a ticket, I have already raised a query on email along with the required documents.

Request you to check and help us with the ticket correction at the earliest.

Dear sir /ma'am,
This is booking reference 259XNV. I Want to do a correction in the middle name of BHAWATILAL a spelling missing correct is BHAGWATILAL .
My flight is on 12/05/2022.
Please solve this problem as soon as possible because of the shortage of time

Thank you

Dear Sir/Madam,

This is regarding PNR V9TAP9 for flight VietJet Air VJ-501 on 9-Apr-2020 for two passengers namely Ms.Bhavana Nagaraj & Ms.Shweta Harish Kadam.

We are from Bangalore, India and due to the spread of COVID-19 on a global scale with cases also reported in my city, we have been advised not to travel until things are under control.
Therefore, we would like to cancel tickets for both passengers on the said date.

We have booked the tickets through GoIbibo.com on which it says the tickets are non-refundable. I understand this, however, under these special circumstances, we kindly request you to make an exception and provide refund for the same.

We are not travelling as a precautionary measure for ourselves and others around us. It is time we help each other during this time therefore kindly oblige.

Thanks & Regards,
Shweta Harish Kadam

I am from India booked flight where we need to our child in existing booking could you please help us

I have booked air tickets from Bangkok to Phuket. My travel date on 6.11.2019.Now I want to know, how I will online purchase check in baggage. Please give me answers.