Tiktok Customer Care

Email

  • privacy [at] tiktok [dot] com (Privacy Policy)

Important Link

Office Address

TikTok Inc. Address:
Attn: TikTok Legal Department 10100 Venice Blvd,
Suite 401, Culver City,
CA 90232, USA

Comments

Tiktok account permanently suspended

Please unban @isilicous at Tiktok and forgive me if I did any mistakes.

I forgot which mobile number

I forgot which mobile number i used to open my tiktok account and i forgot my password i can't recover i need help please

Tiktok account locked

Hello Tiktok Team, My account got locked without any reason . I have full access to email. My email is luckyjunbish12 [at] gmail [dot] com. My account username is @junbishlucky and Please fix the problem as soon as possible. Please email me back on luckyjunbish12 [at] gmail [dot] com.

adfasdfasdfasdf

adfasdfasdfasdf

I'd recovery

My account is not open ... Id and password forgot
TikTok I'd username- bishal_204. Fast recovery my I'd fast

promote didn't work

I made a live and used the promote button. My money was deduct but the promotion didn't work. how?

Hi, TikTok team

My TikTok account working not properly.
Please TikTok team grow up my account and viral my videos and unfreeze my account.
I could not go live in the past but I can't anymore.my fans would love to see my go live. I shall be very thankful to your.
Regrading
@rvburat143

Account suspended

Dear Tiktok,
My account got temporarely suspended due to someone reporting me for no reason at all.
That person is insinuating that her account was banned because of me reporting hers, what isn't true.
Is there any way i can get my account back and continu with sharing my content with my true friends please?
Kind Regards

Account banned

Good afternoon please I'm having issues with my tik-tok account I was trying to open my tik-tok account this morning and I noticed that my account has been banned I'm suspended please what will I do I need my account back please thanks

Account suspended

Dear Tiktok,
My account got temporarely suspended due to someone reporting me for no reason at all.
That person is insinuating that her account was banned because of me reporting hers, what isn't true.
Is there any way i can get my account back and continu with sharing my content with my true friends please?
Kind Regards

Complain

Please unbanned my personal account
Username abhi_patel8848

Problem of my tiktok account

Dear Tiktok,
My tiktok account is not showing up
That problem I have it says community guidelines
I may think there is someone who reported it and I don’t do anything
Bad videos I play funny video I’m comedian on TikTok I want you guys to help me bring my account back.
Please guys go verified it
Username is king_umtiti
Thank you!!

Forgot registerd Mobile number @poonamdevi9212

Dear Sir

pls help.. given account used by my wife.. last year we create this tik tok account. we are forgot our registerd mobile number or email id.. pls share our registerd mobile number and email id .
Thanks & Regards
Poonam devi husband
nareindr

Tiktok recovery report

Dear Tiktok Team ', I am 20 years old and I believe my account was suspended in error, because I never violated any community guidelines or I never upload adult, scam, nude, harmful video in my account. Some users must have flagged my videos / account randomly and improperly. So please review into my case and unsuspend / reinstate my tiktok account and oblige me thereby my Tiktok id @kuttyhansika It's a private account and has no followers.The idea of suspending my Tiktok account could be mistake. Please make me able to access my Tiktok account . I will attach my government ID for my age proof .

Forgot registerd Mobile number

Pls help me i am unbale to login my tiktok id because i forgot registered email id and Mobile number

TIKTOK BANNED IN INDIA

Since tiktok is banned .every videos aren't appearing. How do I recover my private videos

hey tiktok media. there is a

hey tiktok media. there is a account in india rhat is still activated as on the name of @preetharry751. we the indians support our our indian govt. and terms and conditions. then why the hell this account is still active in india.i recommend you to hurry block this user immediately. otherwise i will put steps towards consumer court or high court for this verification.

My daughter’s account has been freezed

Tik tok team,
Sir I m also the part of your tik tok and my daughter also Unnati dua . Sir actually my daughter’s one of the video got viral yesterday after then her followers start increasing but today in the morning we saw that her followers number is decreased and stop also . Sir this is not done my daughter is working very hard for making these videos.

Please tik tok team take the action and unfreeze her account. This is my humble request sir. My daughter’s id @unnatidua

Unnati dua’s mother
Dhanya dua
26th June 2020

Account had frozen

Dear tiktok team I reported many times in the tiktok app but no response the matter is my account had been frozen I don’t know why i had created this account few days before but my account had frozen please fix the issue and unfreeze my account I didn’t do anything again the community guidelines thank you

Sir mera tiktok account

Sir mera tiktok account blocked kr diya h
Mne koii asi video bhi nahi upload kere jo glt msg. Chehe aap check kr sakte h plz aap mera tiktok account dobara chalaye
Mera tiktok account - regonsk2

account login problem

Hi tiktok team
My tiktok account tufail.charrwi I don't forget my email and I forgot my phone number please help me

I am unable to use tiktok

I am unable to use my tiktok id i lost my password and email id
My tiktok_username_richavishwakarma

I'd riopen

Dear tiktok team
I believe my account was suspended in error , because i never violated any community guidelines or i never uploed aduli,scam,nude,harmful video my account . some users must have flagged my videos/ accound randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok accound and oblige me thereby.
Yours sincerely

reply

Plss delete my all videos which is like on another account

My tiktok id is @lovi113114 and sir plss delete my all video which is like by another profile account...its urgent and family matter sir...

Live option not showing

Dear tik tok team,
My friend did not get a live option in her tik tok id . She reched more than 1000 follower alerady. Please it's my humble

Kid acting

Sir like or comment nahi aate hai or phone bhi destroy ho gya hai mera please do something

Submitted by Anonymous (not verified)

Dear tik tok team
Mera tik tok account freezed ho gaya hain mare se anjane main kuch galti ho gaye ho to please mujhe maaf karna and please meri account ko fir se unfreezed kar do meri tik tok account hai the _crazy _anish09 please unfreezed my account thank you

Live open

Submitted by Mukesh kumar not verified) on Wed, 10/06/2020 - 8:03pm.
Dear tik tok team
My friend has a live problem in Tik Tok
When you come live,no show any people in live no can see the notification of live in the phone, no is able to join live, please fix the live problem
My friend tik tok account. Name Mukesh kumar e-mail mukku2598 [at] gmail [dot] com

Viral videos

I am a new tik tok user plz help mee and viral my 1 video plz

mera tik tok account Reopen nahi ho raha

mene apna account login kr raha hu to password galat bata raha he or password forget kr raha hu to koi new id login ho rahi he
esa mene kai bar kr ke dekha he pr meri pehle wali id chalu nahi ho rahi he please meri @atulkumar9211 wali id chalu karwa do.
or meri ye id kese chalu hogi mujhe bata de apki bohot mehrwani hogi

Tik I'd banded

Dear sir
As per tiktok feedback my account has been banned I apologize for any inconvenience please give back my account and help Me.

Name = Faizan
I'd name = @Faizan.277

Thanks Regard
Faizan

my tik tok id banned

Please sir help me
Maine koi galt post nahi kiya hai maine to Comedy video post kiya hai
Please check my profile
My tik tok id = rohank.... 143

request for un block my tiktok account

Dear tiktok team,
I believe my account suspended error, because I never violated any community guidelines or I never upload video in my account, some users must flagged my videos/account randomly and improperly, please review in to my case and unsuspend/reinstate my tiktok account and oblige me thereby.

Yours Sincerely,
PRASAD PANDURANG SALVE
TIKTOK ID @prasad8890
Email-salveprasad6677 [at] gmail [dot] com

Sir meri id delete ho gaye h vapas id lane ka leye

Sir ji mere tik tok id delete ho gaye h usko vapas Login karne per uske password bhaul gaya hu aab vo id on nahi ho rahi h aap se nivadan h ki meri id vapas laye jaye

Request for unblocking my tik tok account.

Dear Tik Tok team,
Request your good self to release my account just banned by yours will be released for further
the account was banned due to multiple community guidelines violations , so you please kindly remove the such videos and allow me to continue further please.and also I hereby assure you this kind of activities not come again in future please. kindly do the needful and also forgive me once please. here I gave my TIK TOK ID for your kind perusal please.

My tik tok name:@khushiyadav1997

Misuse my phone number

Sir uski id name h
Userdeepadeepa1111 sir is ladki ne ek video me mera number use kiya h jiske karan mere pass bahut fake call aa rahi h sir plz help me main bahut distub ho rha hu is video delete kre aap

Misuse my my phone contacts

Hello Team,

I am shraboni wanted to keep you in note that tiktok India is misusing my phone book details whoever I am messaging they are publishing videos.i never gave them access of my phone book.Please help me to get rid off this.

Regards,
Shraboni d

Misuse my phone number

Sir ek ladki ne ek video pe mera number hath pr likh kr video bnai h jiske karan muje fake call aa rahi h sir me bahut paresan ho gya h plz sir us video ko delete kre aap

Acount. Freez

my Account is freezed
i don’t use any 3rd party apps or websites to increase views,likes and followers.
i make genuine content.but still my views are very low and account is freezed.
kindly unfreeze my account as soon as possible.
your thanksfully
Followers. 480
Likes. 12.k
My Acount Id . @Status_Of_Salim

Tik tok ID open

Sir,meri tik tok ID @adityakshya hai I make in tik tok vidio leagaly.I am very sad and also my children are very sad because my tik tok account will close by tik tok company. I make our vidio very laborious so I request to you that my tik tok account open please please please, Thank You.

my account banned

Dear tiktok team
I believe my account was suspended in error , because i never violated any community guidelines or i never uploed scam,nude,harmful video my account . some users must have flagged my videos/ account randomly and improperly . so please review into my case and unsuspend/reinstate my tiktok account ID is @sweetheartsupri5 and oblige me thereby.
Yours sincerely
Supreetha

I have forgotten the password

I have forgotten the password of my Tik Tok Exon and my mobile number has turned around. How to login my account

Live problem

Dear tiktok team
I have crossed 37000 followers and 356000 like but I can't assess live future
Please provide me live future soon on my id thank you

Account permanently blocked

Hi Team, 
I would like to inform you that due to 1 single video you permanently blocked my account.
I was not aware about the policy for that video.
I request you please open my account and activate it.
I make you sure never to repeat such mistakes.
I have lots of data in that account, My all videos are gone. I want to collect my data from videos.
Please request you to return my account, as I was not aware about the policy and violent guidelines.
Registered email id :- bloopers [dot] tiktok [at] gmail [dot] comTik Tok Username :- bloopers_dileshregistered mobile no. :- 6397628xxx

My id is freeze

Dear tik tok team
My id is:- rahul_sonipatiya_
My id has been freeze , my video is not going viral neither is the view coming nor is it going on for you page please solve my problem PFA

freezed tik tok id

Hello team tiktok,i think my account is freeze so please unfreeze my account,i'hv post so many videos but it dodn't get any likes so please help me and support me it freezed so please help me out to keep my account Sir mere video 30 ya 50 hi like or view aate h
My account @chhakra

about freezed profile

Hello Tik Tok Team My Profile Completed 46 Followers But No Views And Likes Please Review My Profile And Solve My Problem
username:tiktok.com/@pramodhjdancerofficial
email: pramodh199528 [at] gmail [dot] com

Tik tok

Hello, Tik tok team my account is @arvind3633 is not growth, no more views and likes,followers,im trending Hastings and weekly 5 videos upload but not growth in my account many times and complaint but your side still not replying me please kindly help him..

Delete my tik tok account

Mije tik tok nahi chalana ha please delete my id

Sir.my tik tok account has bannd pliss mera account wapes on ked

Id.Sourabh.khatwal.
Dear tik tok teem i am reyaly very sorry ager mene koi galeti ki he mene koi keherab cantant nehi dala so pliss aap mera account wapes chalu ker dijiye.thank you.sir

I have forgotten my password.

Dear sir,
When i serviced my mobile ,tiktok has unsatalled. I have have forgotten my password.please provide my password

Help me to login to account

Hello tiktok helper team
Actually I forgot my password and I want to login to tiktok but I also didn't remember the email and phone number which I used in this account. Please help me to login to my account
Username is @snehalbarge31199

dear tik tok team i have

dear tik tok team
i have crossed 8340 follower but i don't live future

please provide us live option

thanks

Enable my live feature on my TikTok account

Dear Tiktok Team
I Have crossed 30k+ Follower and 68.7k+ hearts But doesn't get live features. please provide us live option as soon as possible.

Thanks

ID; riyaz.aly.03

My Account was freezed

Dear Tiktok Team,
Please help us. Now views are coming on my videos. I think my account @Rajasthani_munda_1112 are freezed. So please review my account @Rajasthani_munda_1112. And please do it unfreeze.
Thank you.

Please provide us live option........

Dear tiktok team

I have complete 1000+followers but my live option is not enable to request the team to enable my live option.....

My id (shivamsrivastav168)

Thanks

Please provide us live option........

Dear tiktok team

I have complete 1000+followers but my live option is not enable to request the team enable my live option......

Thanks

Hi Tik Tok team

Hi Tik Tok team I thank you for the support given to me & in making it active but since past few days I am going facing the issue of less views would request you to please review my profile and make it again active mode would be highly obliged for your act I am following all guide lines of the Tik Tok.

Thanks,

My account id_amanmishracool12 [at] gmail [dot] com

Me bhut pareshan hu sir,,, help me please

Sir me 1 tiktok user hu meri 661 videos hai.sir me 2 year ho gye but 11 bhi video viral nhi hui. Sir agar mujhe popular tag nhi mila to me socide kr lunga.or india me titok ko ban... Krwa dunga ok...
Meri tiktok id...rishabhary 24

available live option

sir mere 1040 follower hai phir bhi live ka option nahi a raha please live ka option activate kardo id @newmalikboys

live issues

Hello veri good afternoon
Tik tok team
My name is-- shiv sagar
My email ID --shivsagar1915@gmail
My tik tok

Delete my I’d

Hi,
Please delete my TikTok account effective immediately.I no longer want use this account @princeisfan27 and don’t want my account remain active.
Thanks

Delete videos

Sir I have lost my account that was on my old phone and my old phone is lost my account is Jassmeet 47 plz sir delete all the videos

Deleted my id

hi dear Tik Tok team,

My another Tiktok account is not getting recovered, my recovery phone number was also lost, now how do I recover my account account username (@Radhyaverma44) please help recover my account my account is important

thank you tik tok team

Request for unfreez my account

Hell tiktok
My name Mohammed subhan shaikh
Please my tiktok id is freez so please tiktk unfreez my tiktok id.im hard worker so please other wise my id is not going to unfreez so im SUICIDE please tiktok. Im hard work please

ID lost

Dear tik tok my account is lost but I have done nothing why is this happened
please help me

Please viral my Video

Please viral my videos help me tik tok please I humble reqest you please please please please my tiktok I'd @thakur_manisha28 please help me

Vedios viral

Plzzz viral my vedio I reqest U please please please please my TikTok I'd @thakur_manisha28 please viral my vedio please please please help me

I didn't get viewers

Dear sir,
Myself nandu@559 dis s my tiktok I'd ..can you please check once my account I didn't get viewers much even I changed my phone from vivo Android to oppo f11 pro ....I didn't upload any misused videos so plz consider my prblm I want more viewers ..I uploaded 8 videos but I got 1000 viewers fr all dis 7 videos ....plz help me
Warm regards
Anand
nandu@559

Account suspended

Mera tiktok account suspend kr diya h please reopen my account

Viral my videos

Please viral my videos because i post many types of videos but no one is viral please viral my videos

Don't provide live

Dear Tik tok team
I have crossed 5933 followers and 31.6k heart but does not got like features. Please provide us live option as soon as possible.
I have missed this message before tik tok feedback but no rply come
Please provide me live option in tik tok.
Thanks

REQUEST FOR POPULAR CREATOR

Sir/Madam,
As we have reached more than 6000 followers.We request you to make us a popular creator by making our video viral

Thanking you,
yours truly,
NANDIKANTI SAI KUMAR
TIKTOK ID @nandikantisaikumar

Popular character

India Tiktok Tiktok please popular characters and bahut video banaa Diya after popular character de do like followers comment Nahin chalega please popular character de do

Account is running slow

Hlo sir.
My tiktok account is running slow.
So please help me to get faster account

Live option disable

Hi,
I have over 7k followers but still, I am not able to go live and I meet all the criteria for Live but still, I can't please resolve the issue, my user if is @romahit15

For Live Feature

Dear Tiktok Team
I am 20year old boy I need Live Feature in my account
Beacouse tiktok team need 16Year old accounts above then i ask for live Feature
I have 3000Followers And 15k Likes and Please Give us Live feature In my Account M Repprt all time But Tiktok team not Give Me Live Feature why this is??
And Tiktok Ko main yeah Bhi kehna Chata Ho k mujhe live option dedo main apna account isme shod raha ho please
tiktok.com/@official_sunny_aggrwal

No views on videos

Hello sir.may be my account freeze thts why no views on my videos.sir I did every effort mean do lipsyn editing all but my account growth is zero ..but my friend open her account after me she only did lipsyn but on her video there are so many views .please do something if u frezze my account otherwise please. Delete my account permanently please ..I don't understand yours logics please delete my account permanently I don't like ur rules...@jasmeet696

Tik tok

Plz plz sir plz sir mera account chalu kar dijay na plz sir account @ratankumarsingh28

Plz provide live option

Dear tiktok team
I have crossed 3k followers.
But I don't get live option.
Plz provide us live option.
Thank you dear tiktok team.
My I'd - @bikikhan3443

Mera tiktok account chalu nhi ho raha hai

Plzzz sir ji mera tiktok account chalu nhi ho raha raha
Plzzzz meri sahayata kre

This account was banned due to maltiple community guidelines violatiOns

Esa aa raha hai sir ji
Meri uchit sahayata kre ,

I can't live problem

Dear tik tok team
My friend has a live problem in Tik Tok
When you come live,no show any people in live no can see the notification of live in the phone, no is able to join live, please fix the live problem
My friend tik tok account. Name.@bherusuthar10

Hi

Mere account main kuch videos view hone ke bad under review kar di gyi hai... na hi video me asa kuch hai jo galat hai... jase koi video ko like Milte hai wo under review ho jati hai asa kyu ho rha hai
Ap btaye ab agge tik tok video post karne par bhi asa hoga ... ya jo video under review ki wo kyu
My tiktok id : rajindersingh967

No views on my videos

Hello tik tok team
Please help me for views because am making a videos but not views on my videos views only under 100 that's a problem. like doesn't matter but under 100 views this is not fair please help me for this I am dropping here my ID please you guys go and check out then you can see what happening with me

(@ChocoPie_1001)

Live problem

I want to start my live because live is on the best way of connect with fan......my tiktok I'd is babusharma_143.....thanks

Tik tok pe help kijye please

Sir mera tik tok account mr_vishwajeet02 hai sir mera video viral nahi ho raha hai please help kijiye

Tiktok team. My tiktok. Accuont use not working properly. Pls

Tiktok team. My tiktok. Accuont use not working properly. Pls help increase my view and likes My tiktok id is ( rahul_kale_01) and my live option suspend please provide my live option .please help me and give live option. My mail id is ( rahulkale007143 [at] gmail [dot] com)

My tik tok id don't vairul

Dear Tik Tok Team
My tik tok id don't vairul plzz help me
My id name =@rahuldas35550

ab to reply karo plz plz plz plz plz plz plz plz plz plz plz plz

Dear TikTok Team,

plz tik tok ye meri dusri mail hai aap reply ku nahi kar rahe ho meri video par na hi views aa rahe hai na like kya problam hai bata do, ager reply nahi karna hota hai to ku ye apps khol kar bathe ho band kar do, sir plz meri ek ya do video to viral kar do usi main satisfied ho jaunge plz .........

My account block

Tiktok them sir mera account block hai bhut din ho gya unblock kr do pls pata nhi wo video kis na dal di esliya aap na block kr diya aapki guideline thodi ha sorry sir saga sa aisa nhi hoga sir aap sa bhut umeed hai sir plsss sir tiktok I'd hai @pawankumer982