United Airlines Customer Care No. 0124-431 5500
- 0124-4315 500 (Reservation No. For India)
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Important Links
Indian Subcontinent Reservations Contact Information
| S.No. | Location | Reservations No. | Office Address |
|---|---|---|---|
| 1 | India | 0124-4315500 | 2nd Floor, Tower C, Cyber Greens Monday- Friday, 9:30 a.m.- 5:30 p.m. |
| 2 | Bangladesh | 880-2-9565380 |
MAAS Travel & Tours Limited 16 Motijheel C/A Namazi Chamber (Ground Floor) 1000 |
| 3 | Bangladesh, Dhaka |
880-2988-2273 880-2988-2774 (ext. 108 / 109) 880-2988-1337 (Fax) |
Ground Floor Saimon Centre Monday- Thursday, |
| 4 | Pakistan | 922-1-5680970 922-1-5685092 (Fax) |
Bluebird Aviation Services (PVT) Limited Sheraton Hotel, Shop No. 29 Shopping Arcade Club Road, Karachi - 75530 |
| 5 | Pakistan, Lahore |
92-42-6312136 92-42-6312183 |
Bluebird Aviation Services (PVT) Limited Ali Complex 23 Empress Road |
| 6 | Sri Lanka | 9411-2661703 9411-2661704 9411-2683230 9411-2686649 (Fax) |
Browns Tours Limited 481 T.B Jayah Mawatha Colombo 10 Sri Lanka |
Global Locations
Damaged or Delayed Bags
- If you have any questions or query about Damaged or delayed baggage contact at baggage Recovery Center at 1-800-335-2247,
If you're outside the U.S. or Canada, call 1-281-821-3526. - If your items were damaged because of security screening requirements, You can call the TSA Contact Center at 1-866-289-9673,
you can also fill the Cliam Form. - If your bags were delayed more then 5 days you can contact Baggage Recovery Center at : From U.S. or Canada: 1-800-335-2247,
From Mexico: 001-866-563-3244, From Asia-Pacific or Europe: country access code +800-33-55-2247 - For other queries you can read frequently asked questions.
Refunds
- If you have any refund caused by a delayed or cancelled flight, and if you have any questions or feedback you can
contact customer care - You can also fill the Form to make refund request
- Refund takes up to 7 business days to post to your credit card and for all other forms of payment it take up to 20 days
for a refund to be processed. - The timing of refunds for tickets purchased in international locations may be different.
Reservations Contact Information
U.S. and Canada Reservation Contacts
| S.No. | Location/Department | Contact Details |
|---|---|---|
| 1 | U.S. and Canada | 1-800-United-1 (1-800-864-8331) |
| 2 | Reservations And Information | 1-800-United-1 (1-800-864-8331) |
| 3 | Telecommunication Device For The Deaf Or Teletypewriter |
TDD/TTY: 1-800-323-0170 |
| Travel Reservation in Other Languages | ||
| 4 | Cantonese | 1-800-551-0943 8:00 a.m. -6:00 p.m. daily, Central time |
| 5 | Dutch | 1-800-225-8612 Monday -Friday, 2:00 a.m. -10:30 a.m. Central time |
| 6 | French | 1-800-537-3444 1:00 a.m. -1:00 p.m. daily, Central time |
| 7 | German | 1-800-537-2999 1:00 a.m. -1:00 p.m. daily, Central time |
| 8 | Hebrew | 1-800-225-8610 Monday -Friday, 11:00 a.m. -9:00 p.m. Central time |
| 9 | Italian | 1-800-537-8885 1:00 a.m. -1:00 p.m. daily, Central time |
| 10 | Japanese | 1-800-537-3366 8:00 a.m. -8:00 p.m. daily, Central time |
| 11 | Korean | 1-800-825-2136 Monday -Friday, 9:00 a.m. -9:00 p.m., Central time |
| 12 | Mandarin | 1-800-551-3062 8:00 a.m. -9:00 p.m. daily, Central time |
| 13 | Portuguese | 1-800-323-5359 2:00 a.m. -6:00 p.m. daily, Central time |
| 14 | Spanish | 1-800-426-5561 24 a day, seven days a week |
United in Africa Contacts
| S.No. | Locatio | United Ticket Office | Reservations/ MileagePlus Service Center |
|---|---|---|---|
| 1 | South Africa | +27 (11) 463-1170 23 Eaton Avenue Bryanston, Johannesburg 2191, South Africa |
0214268058/ F0214268058 |
| 2 | Ghana | Brussels Airlines Ground Floor Atlantic Tower Airport City PMB CT 509 Cantonments Accra-Ghana Monday -Friday, 8:30 a.m. -5:00 p.m. +233(0) 302 243 893 or +233(0) 302 243 895 |
- |
| 3 | Nigeria | United Airlines 3rd Floor Aviation Plaza 3 Kodesho Street Ikeja, Lagos Nigeria Monday -Friday, 8:30 a.m. -5:00 p.m. |
07000334444 |
Asia Reservations Contact Information
| S.No. | Location | Reservations No. & Contact Details |
Address/Hours |
|---|---|---|---|
| 1 | Indonesia | 62-21-837-80-607 62-21-837-80-730 62-21-837-80-647 (Fax) |
Permata Kuningan 6th Floor Jl. Kuningan Mulia Kav. 9C Guntur - Setiabudi Jakarta Selatan 12980 Saturday, 8:30 a.m. -12:30 p.m. Sunday and holidays, closed |
| 2 | Japan | (81)-3-6732-5011 (If you're calling from Japan, please dial 03-6732-5011.) |
Monday -Friday, 9:00 a.m. -6:00 p.m. Saturday, Sunday and holidays, 9:00 a.m. -5:00 p.m. December 30 -January 3, 9:00 a.m. -5:00 p.m. |
| 3 | MileagePlus Service Center | (81)-3-6732-5022 (If you're calling from Japan, please dial 03-6732-5022.) |
Monday -Friday, 9:00 a.m. -5:00 p.m. Saturday, Sunday and holidays, closed December 30 -January 3, closed |
| 4 | Malaysia | 603-2143-1433 603-2148-1357 (Fax) |
Office Address
Suite 1001, Level 10, 86, Jalan Raja Chulan 50200 Kuala Lumpur Monday -Thursday, 9:00 a.m. -6:00 p.m. Friday, 9:00 a.m. -5:00 p.m. Saturday, Sunday and public holidays, closed |
| 5 | Mangolia | 976-11-331390 | Suite #107, Central Tower Sukhbaatar Square, SBD -8 Ulaanbaatar Monday -Friday, 9:00 a.m. -6:00 p.m. Saturday, Sunday and holidays, closed |
| 6 | People's Republic of China, For all cities in China (except Hong Kong) Reservations |
400 883 4288 | Monday -Friday, 8:00 a.m. -7:00 p.m. Saturday, 8:00 a.m. -6:00 p.m. Sunday, 9:00 a.m. -6:00 p.m. Holidays, 9:00 a.m. -1:00 p.m. |
| 7 | People's Republic of China, Customer Care |
400 883 4288 |
Monday -Friday, 9:00 a.m. -6:00 p.m. |
| 8 | People's Republic of China, Hong Kong Reservations |
852-2810-4888 | Monday -Friday, 8:00 a.m. -7:00 p.m. Saturday, 8:00 a.m. -6:00 p.m. Sunday, 9:00 a.m. -6:00 p.m. Holidays, 9:00 a.m. -1:00 p.m. |
| 9 | Philippines | 1800 87989915 (Globe mobile and landline) 1800 14411136 (SMART/SUN/PLDT ) |
Available 24 a day, seven days a week |
| 10 | Singapore | 65-6670-9737 | - |
| 11 | South Korea | 02-751-0300 | Monday -Friday, 9:00 a.m. -6:00 p.m. Saturday, Sunday and holidays, closed |
| 12 | South Korea, Customer Care |
Customer [dot] Care [at] United [dot] com |
VISIT OR MAIL Gonghang-ro 272, Jung-gu, Incheon Incheon International Airport (ICN) Terminal 1, 2F United Airlines office Monday -Friday, 9:00 a.m. -5:00 p.m. |
| 13 | Taiwan | 886-2-2325-8868 | Monday -Friday, 9:00 a.m. -6:00 p.m. Holidays, 9:00 a.m. -noon Saturday, Sunday and holidays, closed |
| 14 | Thailand | 662-652-6087 662-712-9801 (Fax) |
Monday -Friday, 8:30 a.m. - 5:00 p.m. Saturday, Sunday and holidays, closed |
| 15 | Vitenam, Hanoi |
84-24-3934-7233 84-24-3577-2357 (Fax) |
Monday -Friday, 8:00am - 12:00pm ; 1:00pm - 5:00pm Saturday, 8:00am - 12:00pm Sunday and public holidays, closed |
| 16 | Vitenam, Ho Chi Minh City |
84-28-3930-6613 84-28-3930-5008 (Fax) |
Monday -Friday, 8:00 a.m. -12:00 p.m., 1:00 p.m. -5:00 p.m. Saturday, 8:00am - 12:00pm Sunday and public holidays, closed |
Australia and New Zealand Reservations Contact Information
| S.No. | Location | Reservations No. | Mileageplus Service Center |
Hours |
|---|---|---|---|---|
| 1 | Australia | 131-777 | 1 300 651 815 | Monday-Friday, 9:00 a.m.-6:00 p.m. Australian Eastern Time Saturday, Sunday and holidays, closed |
| 2 | New Zealand | 0800-747-400 | 0800 673 5937 | Monday-Friday, 11:00 a.m.-8:00 p.m. Saturday, Sunday and holidays, closed |
Caribbean Reservations Contact Information
| S.No. | Location | Reservations No. |
|---|---|---|
| 1 | Antigua and Barbuda | 800-231-0856 |
| 2 | Aruba | 800-1507 |
| 3 | Bahamas | 800-UNITED-1 (800-864-8331) |
| 4 | Barbados | 800-UNITED-1 (800-864-8331) |
| 5 | Bermuda | 800-231-0856 |
| 6 | Bonaire | 0101-001-800-UNITED-1 (0101-001-800-864-8331) |
| 7 | Cayman Islands | 800-231-0856 |
| 8 | Cuba | 119-1-847-700-2822; United MileagePlus customers: select option 2. (International charges may apply) |
| 9 | Curacao | 001-800-UNITED-1 (001-800-864-8331) |
| 10 | Dominican Republic | 829-946-3904 1-800-148-5295 (Charges may apply) |
| 11 | Jamaica | 800-UNITED-1 (800-864-8331) |
| 12 | Puerto Rico | 800-UNITED-1 (800-864-8331) |
| 13 | St. Lucia | 800-UNITED-1 (800-864-8331) |
| 14 | St. Kitts | 800-UNITED-1 (800-864-8331) |
| 15 | St. Maarten | 001-800-UNITED-1 (001-800-864-8331) |
| 16 | Trinidad and Tobago | 800-461-2744 United Ticket Office address:Shop #6, Nicholas Towers 63-65 Independence Square Port of Spain Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 17 | Turks and Caicos | 800-UNITED-1 (800-864-8331) |
| 18 | U.S. Virgin Islands | 800-231-0856 |
Central & South America Flight Contact
| S.No. | Location | Conntact Details |
|---|---|---|
| 1 | Argentin | Reservations: 11-5198-1441 Mileageplus United ticked Offfice Address: |
| 2 | Belize | Reservations: United ticked Offfice Address: Monday-Friday, 8:00 a.m.-5:00 p.m. |
| 3 | Brazil | Reservations: 0800-16 2323 2 |
| 4 | For All Cities In Brazil |
Reservations: Monday-Friday, 8:00 a.m.-8:00 p.m.w |
| 5 | Brazil, RIO De Janeiro |
United Ticket Office address: United Ticket Office address: |
| 6 | Brazil São Paulo |
Reservations: United Ticket Office
:
|
| 7 | Chile | Reservations: 800-395-425 United Ticket Office
: Monday-Friday, 9:00 a.m.-6:00 p.m. |
| 8 | Colombia | Reservations: 01-800-944-0219 (Toll free) United Ticket Office
: Carrera 7 #71-21, Monday-Friday, 9:00 a.m.-6:00 p.m. |
| 9 | Costa Rica | Reservations: 0800-044-0005 United Ticket Office
: Oficentro La Virgen Nbr 2 City Ticket Office " Momentum Pinares: |
| 10 | Ecuador | Reservations: 1-800-000-735 (Local toll free) United Ticket Office
: Naciones Unidas Monday-Friday, 9:00 a.m.-4:45 p.m. |
| 11 | El Salvador | 503-2-136-7590 United Ticket Office: Presidente Hotel Monday-Friday, 8:00 a.m.-6:00 p.m. |
| 12 | Guatemala | Reservations: 855-771-3074 (charges may apply) United Ticket Office
: Barcelo Guatemala Monday-Friday, 9:00 a.m.-1:00 p.m. |
| 13 | Honduras | Reservations: 800-279-19489 (Toll free) United Ticket Office: Edificio Versalles |
| 14 | Honduras, Tegucigalpa |
Reservations: -279-19489 (Toll free) United Ticket Office: Los Proceres Monday-Friday, 8:30 a.m.-5:00 p.m. |
| 15 | Nicaragua | Reservations: (505) 22-76-81-29 United Ticket Office: Centro Financiero Invercasa Monday-Friday, 8:30 a.m.-5:30 p.m. |
| 16 | Panama | Reservations: 800-6113 United Ticket Office: Avenida Balboa Monday-Friday, 9:00 a.m.-6:00 p.m. |
| 17 | Paraguay | Reservations: 595-2161-2319 United Ticket Office: Interami S.R.I. Monday-Friday, 8:00 a.m.-5:00 p.m. |
| 18 | Peru | Reservations: 511-640-9232 United Ticket Office: Av. Victor Andres Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 19 | Uruguay | Reservations: +598-2628-1480 United Ticket Office: Calle Luis Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 20 | Venezuela | Reservations: 0800-100-3198 |
Europe reservations contact information
| S.No. | Location | Reservations No. | Mileageplus Service Center No. |
|---|---|---|---|
| 1 | Belgium | 02-2-0088-68 Monday-Friday, 9:00 a.m.-5:30 p.m. |
02-2-0088-68 Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 2 | Croatia | 08003402 | 08003402 Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 3 | Czech Republic | 800-050460 | 800-050460 Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 4 | Denmark | 7012-6233 8:00 a.m.-4:00 p.m., daily |
- |
| 5 | Finland | 358-800-96070 | - |
| 6 | France | 01-71-23-03-35 8:00 a.m.-8:00 p.m., daily |
01-71-23-03-22 Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 7 | Germany | 06950-985-051 8:00 a.m.-8:00 p.m., daily |
0800-663-7277 (toll free) Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 8 | Greece | 00-800-441-4-3592 (toll free) 2103-00-2697 (Mobile users) |
Monday-Friday, 9:00 a.m.-5:00 p.m |
| 9 | Iceland | 800-4150 | 800-4150 |
| 10 | Ireland | Local numbers: 017604857 8:00 a.m.-10:00 p.m., daily Groups: 1800946472 |
017604857, Monday-Friday, 7:30 a.m.-5:30 p.m. |
| 11 | Italy, Milan |
02-6963-3256 8:00 a.m.-8:00 p.m., daily |
02-69-43-0800 Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 12 | Italy, Palermo |
06-66-05-3030, 8:00 a.m.-8:00 p.m., daily |
06-89-38-66-00, Monday-Friday, 9:00 a.m.-5:00 p.m. |
13 |
Italy, Rome |
06-66-05-3030 8:00 a.m.-8:00 p.m., daily |
06-89-38-66-00 Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 14 | Luxembourg | 02 200 8868 8:00 a.m.-8:00 p.m., daily |
|
| 15 | Netherlands | 020-346-93-81 Monday-Friday, 9:00 a.m.-5:30 p.m. |
020-346-93-82 (toll free) Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 16 | Norway | 810-03-630 | - |
| 17 | Portugal | 21-415-9102 Call to national landline 8:00 a.m.-midnight, daily |
- |
| 18 | Russian Federation |
7-495-98008827-495-4251800 (Fax) Office Address: JSC Glonass Monday-Friday, 9:30 a.m.-6:30 p.m. |
- |
| 19 | Spain | 900-813-996, Monday-Friday, 9:00 a.m.-5:30 p.m. |
900-813-996 Monday-Friday, 9:00 a.m.-5:30 p.m. |
| 20 | Sweden | 08-585-36954 | 08-585-36955 Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 21 | Switzerland | 022-417-72-80 (English, French) 8:00 a.m.-8:00 p.m., daily |
0844-844-020 Monday-Friday, 9:00 a.m.-5:00 p.m. |
| 22 | Turkey | 0212-334-2920 Office Address: AIREP Monday-Friday, 9:00 a.m.-6:00 p.m. |
- |
| 23 | United Kingdom | 0845-607-6760, United Polaris Customers 0845-607-0777 8:00 a.m.-10:00 p.m., daily |
0207-365-1859 Monday-Friday, 7:30 a.m.-5:30 p.m. |
Mexico Reservations Contact Information
For all cities in Mexico
| S.No. | Department | Contact No. | Hour |
|---|---|---|---|
| 1 | Reservations | 55-5283-5500 (toll free within Mexico) |
- |
| 2 | MileagePlus Service Center |
55-5283-5500 (toll free within Mexico) |
Monday- Friday, 8:00 a.m.- 8:00 p.m. |
| 3 | Groups | 55-5283-5555 (toll free within Mexico) |
Monday- Friday, 9:00 a.m.- 6:00 p.m. |
Fo City Wise
| S.No. | Location | Reservations No. | United Ticket Office address/ Hour |
|---|---|---|---|
| 1 | Aguascalientes | 449 996 1100 |
Av. Aguascalientes NTE 619 Monday -Friday, 10:00 a.m. -5:00 p.m. |
| 2 | Guadalajara | - | Av. Moctezuma 3515 Monday -Friday, 10:00 a.m. -5:00 p.m. |
| 3 | Leon | 477 718 5254 | Centro Comercial Plaza Mayor Monday -Friday, 10:00 a.m. -5:00 p.m. |
| 4 | Mexico City, Main Office |
55 5279 7671 | Main Office Av. Paseo de la Reforma 250 Planta Baja (ground floor) Col. Juárez 06600 reforma [at] United [dot] com Monday -Friday, 10:00 a.m. -5:00 p.m. |
| 5 | Mexico City, Centro Comercial Santa Fe |
55 5258 0894 | Centro Comercial Santa Fe Monday -Friday, 11:00 a.m. -6:00 p.m.
|
| 6 | Monterrey, Centro Comercial Galerias |
81 8333 3024 | Centro Comercial Galerias Monday -Friday, 11:00 a.m. -6:00 p.m.
|
| 7 | Monterrey, Calzada San Pedro |
81 8335 2402 | Calzada San Pedro 400 Monday -Friday, 10:00 a.m. -5:00 p.m. |
| 8 | Querétaro | 442 220 5960 | Plaza Boulevares Monday -Friday, 10:00 a.m. -5:00 p.m. |
| 9 | San Luis Potosi | 444 817 8617 | Jesus Goytortua 370 Monday -Friday, 10:00 a.m. -5:00 p.m. |
Micronesia and the Mid-Pacific Reservations Contact Information
| S.No. | Location | Contact Details/ Reservations No. |
|---|---|---|
| 1 | Federated States of Micronesia | Chuuk (Truk): (691) 330-2424 Kosrae: (691) 370-3024 Pohnpei: (691) 320-2424 Yap: (691) 350-2702 |
| 2 | Guam | Reservation: 1-800-United-1 (1-800-864-8331) Mileageplus Service Center: 1-800-421-4655 United Ticket Office Address:
523 Chalan Pasaheru Saturday, Sunday and holidays, closed
|
| 3 | Northern Mariana Islands | 1-800-United-1 (1-800-864-8331) |
| 4 | Marshall Islands | Kwajalein: (805) 355-1013 Majuro: (692) 625-3209 |
| 5 | Palau | (680) 488-2448 (680) 488-1029 |
| 6 | Rota | 1-800-United-1 (1-800-864-8331) |
Middle East Reservations Contact Information
| S.No. | Location | Reservations | Mileageplus Service Center |
|---|---|---|---|
| 1 | Israel | 1-809-344-363 Sunday-Thursday, 8:30 a.m.-6:00 p.m. |
1-809-344-363 132 Menachem Begin Road Sunday-Thursday, 8:30 a.m.-6:00 p.m. |
| 2 | Jordan | 080023983 Monday-Friday, 9:00 a.m.-5:30 p.m. |
080023983 Monday-Friday, 9:00 a.m.-5:30 p.m. |
| 3 | Kuwait | 965-2295-8900 Sunday-Thursday, 9:00 a.m.-6:00 p.m. |
- |
| 4 | Qatar | 00-800-1000-21 Saturday-Thursday, 9:00 a.m.-11:30 p.m. |
- |
| 5 | Saudi Arabia, Dhahran/Dammam (Eastern Province) |
009 66 920002185 Yusuf Bin Ahmed Kanoo Sunday-Thursday, 9:00 a.m.-1:00 p.m. |
- |
| 6 | United Arab Emirates | Daily: 971-08000-441-5492 (Toll-free) |
971-08000-441-5492 (Toll-free) Monday-Friday, 9:00 a.m.-5:30 p.m. |
South Pacific Reservations Contact Information
- Reservation: 00-1-847-427-4189 (International charges may apply)
Hour: 8:00 p.m.-4:00 p.m.
Other Contacts
| S.No. | Department | Contact Details |
|---|---|---|
| 1 | United Packages customer service | 866-263-7950 |
| 4 | Flight status notifications | UnitedAirlines [at] united [dot] com |
Comments
Regarding refund of payment
I did a USD transaction with an indian billing address. The amount was debited from my bank acount but I did not get any emails from the airline. When I contacted them they gave me my PNR but they said I have to pay again in indian rupee through a link they will send. I need process of refund of my previous debit amount.
I have done aaa booking for
I have done aaa booking for the flight from hyd to new jersey (EWR) I got aa conformation number and tickets was in processing and the amount was not debited from the bank. I thought the ticket was not booked i have done it for another two times I got has the card was not working I want to no whether my ticket is confirmed or not
Toll free number for indian passengers
Hello
I tried to reach the numbers memtioned and none of them are connecting.
Can tou please let me know the indian customer care number
I would like to add baggage to my travel , not able to do it online .
Wanted to reach out to customer care in india.
Let me know India customer service number for united.
Thank you.
Baggage for F1 visa holders
I am moving to the US to pursue my studies and I have booked a United flight from Delhi to Chicago on 17th August. I wanted to check that are students who are moving on F1 visa allowed any additional baggage? Air India provides an additional 23kgs to students - does United have any such provisions?
No they don’t U need to pay
No they don’t
U need to pay
Arrangement of transportation due to flight timing change
Dear Madam/Sir,
This is in regard of PNR - GRK1LM (Mumbai - Newark - Boston) dated 19 Aug 2020 , Newark - Boston (UA 526) flight timing has been changed to UA 312 on 20 Aug 2020 and which has affected my travel arrangement to Worcestor , as I am a student travelling request you to please arrange for travel from Boston to Worcestor on 20 Aug 2020 , please consider my request in this pandemic situation , waiting for your reply
REFUND
MY FLIGHT WAS CANCELED BY UNITED . SO PLEASE SEND ME REFUND . THANK YOY
Lost luggage
On 9th December I fly with United Air by using reservation code KNCMBK.
I have also paid 70 UDS for my additional luggage. My itinerary was as follows.
Fortlauderdale to Chicago
Chicago to Abudhabi
Abudhabi to Mumbai
I did not received any of my luggage.the luggage tags are as follows.
UA037578
UA037576
KINDLY ASSIST.
Amit Rane
Contact number
India
Name on the ticket wrongly printed
Hi ,
I have booked a ticket from hong kong to San Francisco on 10th dec.
I made a mistake will typing the name of the passenger.
The PNR no is GJKQES.
the name of the passenger
First Name: Shubham
Last Name : Paliwal.
Please help me in correcting the name.