United Airlines Customer Care No. 0124-431 5500
- 0124-4315 500 (Reservation No. For India)
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Important Links
Indian Subcontinent Reservations Contact Information
S.No. | Location | Reservations No. | Office Address |
---|---|---|---|
1 | India | 0124-4315500 | 2nd Floor, Tower C, Cyber Greens Monday- Friday, 9:30 a.m.- 5:30 p.m. |
2 | Bangladesh | 880-2-9565380 |
MAAS Travel & Tours Limited 16 Motijheel C/A Namazi Chamber (Ground Floor) 1000 |
3 | Bangladesh, Dhaka |
880-2988-2273 880-2988-2774 (ext. 108 / 109) 880-2988-1337 (Fax) |
Ground Floor Saimon Centre Monday- Thursday, |
4 | Pakistan | 922-1-5680970 922-1-5685092 (Fax) |
Bluebird Aviation Services (PVT) Limited Sheraton Hotel, Shop No. 29 Shopping Arcade Club Road, Karachi - 75530 |
5 | Pakistan, Lahore |
92-42-6312136 92-42-6312183 |
Bluebird Aviation Services (PVT) Limited Ali Complex 23 Empress Road |
6 | Sri Lanka | 9411-2661703 9411-2661704 9411-2683230 9411-2686649 (Fax) |
Browns Tours Limited 481 T.B Jayah Mawatha Colombo 10 Sri Lanka |
Global Locations
Damaged or Delayed Bags
- If you have any questions or query about Damaged or delayed baggage contact at baggage Recovery Center at 1-800-335-2247,
If you're outside the U.S. or Canada, call 1-281-821-3526. - If your items were damaged because of security screening requirements, You can call the TSA Contact Center at 1-866-289-9673,
you can also fill the Cliam Form. - If your bags were delayed more then 5 days you can contact Baggage Recovery Center at : From U.S. or Canada: 1-800-335-2247,
From Mexico: 001-866-563-3244, From Asia-Pacific or Europe: country access code +800-33-55-2247 - For other queries you can read frequently asked questions.
Refunds
- If you have any refund caused by a delayed or cancelled flight, and if you have any questions or feedback you can
contact customer care - You can also fill the Form to make refund request
- Refund takes up to 7 business days to post to your credit card and for all other forms of payment it take up to 20 days
for a refund to be processed. - The timing of refunds for tickets purchased in international locations may be different.
Reservations Contact Information
U.S. and Canada Reservation Contacts
S.No. | Location/Department | Contact Details |
---|---|---|
1 | U.S. and Canada | 1-800-United-1 (1-800-864-8331) |
2 | Reservations And Information | 1-800-United-1 (1-800-864-8331) |
3 | Telecommunication Device For The Deaf Or Teletypewriter |
TDD/TTY: 1-800-323-0170 |
Travel Reservation in Other Languages | ||
4 | Cantonese | 1-800-551-0943 8:00 a.m. -6:00 p.m. daily, Central time |
5 | Dutch | 1-800-225-8612 Monday -Friday, 2:00 a.m. -10:30 a.m. Central time |
6 | French | 1-800-537-3444 1:00 a.m. -1:00 p.m. daily, Central time |
7 | German | 1-800-537-2999 1:00 a.m. -1:00 p.m. daily, Central time |
8 | Hebrew | 1-800-225-8610 Monday -Friday, 11:00 a.m. -9:00 p.m. Central time |
9 | Italian | 1-800-537-8885 1:00 a.m. -1:00 p.m. daily, Central time |
10 | Japanese | 1-800-537-3366 8:00 a.m. -8:00 p.m. daily, Central time |
11 | Korean | 1-800-825-2136 Monday -Friday, 9:00 a.m. -9:00 p.m., Central time |
12 | Mandarin | 1-800-551-3062 8:00 a.m. -9:00 p.m. daily, Central time |
13 | Portuguese | 1-800-323-5359 2:00 a.m. -6:00 p.m. daily, Central time |
14 | Spanish | 1-800-426-5561 24 a day, seven days a week |
United in Africa Contacts
S.No. | Locatio | United Ticket Office | Reservations/ MileagePlus Service Center |
---|---|---|---|
1 | South Africa | +27 (11) 463-1170 23 Eaton Avenue Bryanston, Johannesburg 2191, South Africa |
0214268058/ F0214268058 |
2 | Ghana | Brussels Airlines Ground Floor Atlantic Tower Airport City PMB CT 509 Cantonments Accra-Ghana Monday -Friday, 8:30 a.m. -5:00 p.m. +233(0) 302 243 893 or +233(0) 302 243 895 |
- |
3 | Nigeria | United Airlines 3rd Floor Aviation Plaza 3 Kodesho Street Ikeja, Lagos Nigeria Monday -Friday, 8:30 a.m. -5:00 p.m. |
07000334444 |
Asia Reservations Contact Information
S.No. | Location | Reservations No. & Contact Details |
Address/Hours |
---|---|---|---|
1 | Indonesia | 62-21-837-80-607 62-21-837-80-730 62-21-837-80-647 (Fax) |
Permata Kuningan 6th Floor Jl. Kuningan Mulia Kav. 9C Guntur - Setiabudi Jakarta Selatan 12980 Saturday, 8:30 a.m. -12:30 p.m. Sunday and holidays, closed |
2 | Japan | (81)-3-6732-5011 (If you're calling from Japan, please dial 03-6732-5011.) |
Monday -Friday, 9:00 a.m. -6:00 p.m. Saturday, Sunday and holidays, 9:00 a.m. -5:00 p.m. December 30 -January 3, 9:00 a.m. -5:00 p.m. |
3 | MileagePlus Service Center | (81)-3-6732-5022 (If you're calling from Japan, please dial 03-6732-5022.) |
Monday -Friday, 9:00 a.m. -5:00 p.m. Saturday, Sunday and holidays, closed December 30 -January 3, closed |
4 | Malaysia | 603-2143-1433 603-2148-1357 (Fax) |
Office Address
Suite 1001, Level 10, 86, Jalan Raja Chulan 50200 Kuala Lumpur Monday -Thursday, 9:00 a.m. -6:00 p.m. Friday, 9:00 a.m. -5:00 p.m. Saturday, Sunday and public holidays, closed |
5 | Mangolia | 976-11-331390 | Suite #107, Central Tower Sukhbaatar Square, SBD -8 Ulaanbaatar Monday -Friday, 9:00 a.m. -6:00 p.m. Saturday, Sunday and holidays, closed |
6 | People's Republic of China, For all cities in China (except Hong Kong) Reservations |
400 883 4288 | Monday -Friday, 8:00 a.m. -7:00 p.m. Saturday, 8:00 a.m. -6:00 p.m. Sunday, 9:00 a.m. -6:00 p.m. Holidays, 9:00 a.m. -1:00 p.m. |
7 | People's Republic of China, Customer Care |
400 883 4288 |
Monday -Friday, 9:00 a.m. -6:00 p.m. |
8 | People's Republic of China, Hong Kong Reservations |
852-2810-4888 | Monday -Friday, 8:00 a.m. -7:00 p.m. Saturday, 8:00 a.m. -6:00 p.m. Sunday, 9:00 a.m. -6:00 p.m. Holidays, 9:00 a.m. -1:00 p.m. |
9 | Philippines | 1800 87989915 (Globe mobile and landline) 1800 14411136 (SMART/SUN/PLDT ) |
Available 24 a day, seven days a week |
10 | Singapore | 65-6670-9737 | - |
11 | South Korea | 02-751-0300 | Monday -Friday, 9:00 a.m. -6:00 p.m. Saturday, Sunday and holidays, closed |
12 | South Korea, Customer Care |
Customer [dot] Care [at] United [dot] com |
VISIT OR MAIL Gonghang-ro 272, Jung-gu, Incheon Incheon International Airport (ICN) Terminal 1, 2F United Airlines office Monday -Friday, 9:00 a.m. -5:00 p.m. |
13 | Taiwan | 886-2-2325-8868 | Monday -Friday, 9:00 a.m. -6:00 p.m. Holidays, 9:00 a.m. -noon Saturday, Sunday and holidays, closed |
14 | Thailand | 662-652-6087 662-712-9801 (Fax) |
Monday -Friday, 8:30 a.m. - 5:00 p.m. Saturday, Sunday and holidays, closed |
15 | Vitenam, Hanoi |
84-24-3934-7233 84-24-3577-2357 (Fax) |
Monday -Friday, 8:00am - 12:00pm ; 1:00pm - 5:00pm Saturday, 8:00am - 12:00pm Sunday and public holidays, closed |
16 | Vitenam, Ho Chi Minh City |
84-28-3930-6613 84-28-3930-5008 (Fax) |
Monday -Friday, 8:00 a.m. -12:00 p.m., 1:00 p.m. -5:00 p.m. Saturday, 8:00am - 12:00pm Sunday and public holidays, closed |
Australia and New Zealand Reservations Contact Information
S.No. | Location | Reservations No. | Mileageplus Service Center |
Hours |
---|---|---|---|---|
1 | Australia | 131-777 | 1 300 651 815 | Monday-Friday, 9:00 a.m.-6:00 p.m. Australian Eastern Time Saturday, Sunday and holidays, closed |
2 | New Zealand | 0800-747-400 | 0800 673 5937 | Monday-Friday, 11:00 a.m.-8:00 p.m. Saturday, Sunday and holidays, closed |
Caribbean Reservations Contact Information
S.No. | Location | Reservations No. |
---|---|---|
1 | Antigua and Barbuda | 800-231-0856 |
2 | Aruba | 800-1507 |
3 | Bahamas | 800-UNITED-1 (800-864-8331) |
4 | Barbados | 800-UNITED-1 (800-864-8331) |
5 | Bermuda | 800-231-0856 |
6 | Bonaire | 0101-001-800-UNITED-1 (0101-001-800-864-8331) |
7 | Cayman Islands | 800-231-0856 |
8 | Cuba | 119-1-847-700-2822; United MileagePlus customers: select option 2. (International charges may apply) |
9 | Curacao | 001-800-UNITED-1 (001-800-864-8331) |
10 | Dominican Republic | 829-946-3904 1-800-148-5295 (Charges may apply) |
11 | Jamaica | 800-UNITED-1 (800-864-8331) |
12 | Puerto Rico | 800-UNITED-1 (800-864-8331) |
13 | St. Lucia | 800-UNITED-1 (800-864-8331) |
14 | St. Kitts | 800-UNITED-1 (800-864-8331) |
15 | St. Maarten | 001-800-UNITED-1 (001-800-864-8331) |
16 | Trinidad and Tobago | 800-461-2744 United Ticket Office address:Shop #6, Nicholas Towers 63-65 Independence Square Port of Spain Monday-Friday, 9:00 a.m.-5:00 p.m. |
17 | Turks and Caicos | 800-UNITED-1 (800-864-8331) |
18 | U.S. Virgin Islands | 800-231-0856 |
Central & South America Flight Contact
S.No. | Location | Conntact Details |
---|---|---|
1 | Argentin | Reservations: 11-5198-1441 Mileageplus United ticked Offfice Address: |
2 | Belize | Reservations: United ticked Offfice Address: Monday-Friday, 8:00 a.m.-5:00 p.m. |
3 | Brazil | Reservations: 0800-16 2323 2 |
4 | For All Cities In Brazil |
Reservations: Monday-Friday, 8:00 a.m.-8:00 p.m.w |
5 | Brazil, RIO De Janeiro |
United Ticket Office address: United Ticket Office address: |
6 | Brazil São Paulo |
Reservations: United Ticket Office
:
|
7 | Chile | Reservations: 800-395-425 United Ticket Office
: Monday-Friday, 9:00 a.m.-6:00 p.m. |
8 | Colombia | Reservations: 01-800-944-0219 (Toll free) United Ticket Office
: Carrera 7 #71-21, Monday-Friday, 9:00 a.m.-6:00 p.m. |
9 | Costa Rica | Reservations: 0800-044-0005 United Ticket Office
: Oficentro La Virgen Nbr 2 City Ticket Office " Momentum Pinares: |
10 | Ecuador | Reservations: 1-800-000-735 (Local toll free) United Ticket Office
: Naciones Unidas Monday-Friday, 9:00 a.m.-4:45 p.m. |
11 | El Salvador | 503-2-136-7590 United Ticket Office: Presidente Hotel Monday-Friday, 8:00 a.m.-6:00 p.m. |
12 | Guatemala | Reservations: 855-771-3074 (charges may apply) United Ticket Office
: Barcelo Guatemala Monday-Friday, 9:00 a.m.-1:00 p.m. |
13 | Honduras | Reservations: 800-279-19489 (Toll free) United Ticket Office: Edificio Versalles |
14 | Honduras, Tegucigalpa |
Reservations: -279-19489 (Toll free) United Ticket Office: Los Proceres Monday-Friday, 8:30 a.m.-5:00 p.m. |
15 | Nicaragua | Reservations: (505) 22-76-81-29 United Ticket Office: Centro Financiero Invercasa Monday-Friday, 8:30 a.m.-5:30 p.m. |
16 | Panama | Reservations: 800-6113 United Ticket Office: Avenida Balboa Monday-Friday, 9:00 a.m.-6:00 p.m. |
17 | Paraguay | Reservations: 595-2161-2319 United Ticket Office: Interami S.R.I. Monday-Friday, 8:00 a.m.-5:00 p.m. |
18 | Peru | Reservations: 511-640-9232 United Ticket Office: Av. Victor Andres Monday-Friday, 9:00 a.m.-5:00 p.m. |
19 | Uruguay | Reservations: +598-2628-1480 United Ticket Office: Calle Luis Monday-Friday, 9:00 a.m.-5:00 p.m. |
20 | Venezuela | Reservations: 0800-100-3198 |
Europe reservations contact information
S.No. | Location | Reservations No. | Mileageplus Service Center No. |
---|---|---|---|
1 | Belgium | 02-2-0088-68 Monday-Friday, 9:00 a.m.-5:30 p.m. |
02-2-0088-68 Monday-Friday, 9:00 a.m.-5:00 p.m. |
2 | Croatia | 08003402 | 08003402 Monday-Friday, 9:00 a.m.-5:00 p.m. |
3 | Czech Republic | 800-050460 | 800-050460 Monday-Friday, 9:00 a.m.-5:00 p.m. |
4 | Denmark | 7012-6233 8:00 a.m.-4:00 p.m., daily |
- |
5 | Finland | 358-800-96070 | - |
6 | France | 01-71-23-03-35 8:00 a.m.-8:00 p.m., daily |
01-71-23-03-22 Monday-Friday, 9:00 a.m.-5:00 p.m. |
7 | Germany | 06950-985-051 8:00 a.m.-8:00 p.m., daily |
0800-663-7277 (toll free) Monday-Friday, 9:00 a.m.-5:00 p.m. |
8 | Greece | 00-800-441-4-3592 (toll free) 2103-00-2697 (Mobile users) |
Monday-Friday, 9:00 a.m.-5:00 p.m |
9 | Iceland | 800-4150 | 800-4150 |
10 | Ireland | Local numbers: 017604857 8:00 a.m.-10:00 p.m., daily Groups: 1800946472 |
017604857, Monday-Friday, 7:30 a.m.-5:30 p.m. |
11 | Italy, Milan |
02-6963-3256 8:00 a.m.-8:00 p.m., daily |
02-69-43-0800 Monday-Friday, 9:00 a.m.-5:00 p.m. |
12 | Italy, Palermo |
06-66-05-3030, 8:00 a.m.-8:00 p.m., daily |
06-89-38-66-00, Monday-Friday, 9:00 a.m.-5:00 p.m. |
13 |
Italy, Rome |
06-66-05-3030 8:00 a.m.-8:00 p.m., daily |
06-89-38-66-00 Monday-Friday, 9:00 a.m.-5:00 p.m. |
14 | Luxembourg | 02 200 8868 8:00 a.m.-8:00 p.m., daily |
|
15 | Netherlands | 020-346-93-81 Monday-Friday, 9:00 a.m.-5:30 p.m. |
020-346-93-82 (toll free) Monday-Friday, 9:00 a.m.-5:00 p.m. |
16 | Norway | 810-03-630 | - |
17 | Portugal | 21-415-9102 Call to national landline 8:00 a.m.-midnight, daily |
- |
18 | Russian Federation |
7-495-98008827-495-4251800 (Fax) Office Address: JSC Glonass Monday-Friday, 9:30 a.m.-6:30 p.m. |
- |
19 | Spain | 900-813-996, Monday-Friday, 9:00 a.m.-5:30 p.m. |
900-813-996 Monday-Friday, 9:00 a.m.-5:30 p.m. |
20 | Sweden | 08-585-36954 | 08-585-36955 Monday-Friday, 9:00 a.m.-5:00 p.m. |
21 | Switzerland | 022-417-72-80 (English, French) 8:00 a.m.-8:00 p.m., daily |
0844-844-020 Monday-Friday, 9:00 a.m.-5:00 p.m. |
22 | Turkey | 0212-334-2920 Office Address: AIREP Monday-Friday, 9:00 a.m.-6:00 p.m. |
- |
23 | United Kingdom | 0845-607-6760, United Polaris Customers 0845-607-0777 8:00 a.m.-10:00 p.m., daily |
0207-365-1859 Monday-Friday, 7:30 a.m.-5:30 p.m. |
Mexico Reservations Contact Information
For all cities in Mexico
S.No. | Department | Contact No. | Hour |
---|---|---|---|
1 | Reservations | 55-5283-5500 (toll free within Mexico) |
- |
2 | MileagePlus Service Center |
55-5283-5500 (toll free within Mexico) |
Monday- Friday, 8:00 a.m.- 8:00 p.m. |
3 | Groups | 55-5283-5555 (toll free within Mexico) |
Monday- Friday, 9:00 a.m.- 6:00 p.m. |
Fo City Wise
S.No. | Location | Reservations No. | United Ticket Office address/ Hour |
---|---|---|---|
1 | Aguascalientes | 449 996 1100 |
Av. Aguascalientes NTE 619 Monday -Friday, 10:00 a.m. -5:00 p.m. |
2 | Guadalajara | - | Av. Moctezuma 3515 Monday -Friday, 10:00 a.m. -5:00 p.m. |
3 | Leon | 477 718 5254 | Centro Comercial Plaza Mayor Monday -Friday, 10:00 a.m. -5:00 p.m. |
4 | Mexico City, Main Office |
55 5279 7671 | Main Office Av. Paseo de la Reforma 250 Planta Baja (ground floor) Col. Juárez 06600 reforma [at] United [dot] com Monday -Friday, 10:00 a.m. -5:00 p.m. |
5 | Mexico City, Centro Comercial Santa Fe |
55 5258 0894 | Centro Comercial Santa Fe Monday -Friday, 11:00 a.m. -6:00 p.m.
|
6 | Monterrey, Centro Comercial Galerias |
81 8333 3024 | Centro Comercial Galerias Monday -Friday, 11:00 a.m. -6:00 p.m.
|
7 | Monterrey, Calzada San Pedro |
81 8335 2402 | Calzada San Pedro 400 Monday -Friday, 10:00 a.m. -5:00 p.m. |
8 | Querétaro | 442 220 5960 | Plaza Boulevares Monday -Friday, 10:00 a.m. -5:00 p.m. |
9 | San Luis Potosi | 444 817 8617 | Jesus Goytortua 370 Monday -Friday, 10:00 a.m. -5:00 p.m. |
Micronesia and the Mid-Pacific Reservations Contact Information
S.No. | Location | Contact Details/ Reservations No. |
---|---|---|
1 | Federated States of Micronesia | Chuuk (Truk): (691) 330-2424 Kosrae: (691) 370-3024 Pohnpei: (691) 320-2424 Yap: (691) 350-2702 |
2 | Guam | Reservation: 1-800-United-1 (1-800-864-8331) Mileageplus Service Center: 1-800-421-4655 United Ticket Office Address:
523 Chalan Pasaheru Saturday, Sunday and holidays, closed
|
3 | Northern Mariana Islands | 1-800-United-1 (1-800-864-8331) |
4 | Marshall Islands | Kwajalein: (805) 355-1013 Majuro: (692) 625-3209 |
5 | Palau | (680) 488-2448 (680) 488-1029 |
6 | Rota | 1-800-United-1 (1-800-864-8331) |
Middle East Reservations Contact Information
S.No. | Location | Reservations | Mileageplus Service Center |
---|---|---|---|
1 | Israel | 1-809-344-363 Sunday-Thursday, 8:30 a.m.-6:00 p.m. |
1-809-344-363 132 Menachem Begin Road Sunday-Thursday, 8:30 a.m.-6:00 p.m. |
2 | Jordan | 080023983 Monday-Friday, 9:00 a.m.-5:30 p.m. |
080023983 Monday-Friday, 9:00 a.m.-5:30 p.m. |
3 | Kuwait | 965-2295-8900 Sunday-Thursday, 9:00 a.m.-6:00 p.m. |
- |
4 | Qatar | 00-800-1000-21 Saturday-Thursday, 9:00 a.m.-11:30 p.m. |
- |
5 | Saudi Arabia, Dhahran/Dammam (Eastern Province) |
009 66 920002185 Yusuf Bin Ahmed Kanoo Sunday-Thursday, 9:00 a.m.-1:00 p.m. |
- |
6 | United Arab Emirates | Daily: 971-08000-441-5492 (Toll-free) |
971-08000-441-5492 (Toll-free) Monday-Friday, 9:00 a.m.-5:30 p.m. |
South Pacific Reservations Contact Information
- Reservation: 00-1-847-427-4189 (International charges may apply)
Hour: 8:00 p.m.-4:00 p.m.
Other Contacts
S.No. | Department | Contact Details |
---|---|---|
1 | United Packages customer service | 866-263-7950 |
4 | Flight status notifications | UnitedAirlines [at] united [dot] com |
Comments
Regarding refund of payment
I did a USD transaction with an indian billing address. The amount was debited from my bank acount but I did not get any emails from the airline. When I contacted them they gave me my PNR but they said I have to pay again in indian rupee through a link they will send. I need process of refund of my previous debit amount.
Regarding my us transit visa
Hello sir/mam
I hope you are doing well. My name is shah nawaz my PNR no. G59Q4S and I booked my flight via united airline from India to Canada. There is a layover in Newark U.S.A which requires transit visa compulsory. I am totally ignorant about the required conditions of Transit Visa for the layover purpose. Also reaching Toronto is so important to me for attending the booked event.
It is my humble request you to provide me some possible resolutions either ‘refund or change of flight’ and ‘give me approval for the return ticket’.
Regards’
Shah Nawaz
I have done aaa booking for
I have done aaa booking for the flight from hyd to new jersey (EWR) I got aa conformation number and tickets was in processing and the amount was not debited from the bank. I thought the ticket was not booked i have done it for another two times I got has the card was not working I want to no whether my ticket is confirmed or not
Toll free number for indian passengers
Hello
I tried to reach the numbers memtioned and none of them are connecting.
Can tou please let me know the indian customer care number
I would like to add baggage to my travel , not able to do it online .
Wanted to reach out to customer care in india.
Let me know India customer service number for united.
Thank you.
Baggage for F1 visa holders
I am moving to the US to pursue my studies and I have booked a United flight from Delhi to Chicago on 17th August. I wanted to check that are students who are moving on F1 visa allowed any additional baggage? Air India provides an additional 23kgs to students - does United have any such provisions?
No they don’t U need to pay
No they don’t
U need to pay
Arrangement of transportation due to flight timing change
Dear Madam/Sir,
This is in regard of PNR - GRK1LM (Mumbai - Newark - Boston) dated 19 Aug 2020 , Newark - Boston (UA 526) flight timing has been changed to UA 312 on 20 Aug 2020 and which has affected my travel arrangement to Worcestor , as I am a student travelling request you to please arrange for travel from Boston to Worcestor on 20 Aug 2020 , please consider my request in this pandemic situation , waiting for your reply
REFUND
MY FLIGHT WAS CANCELED BY UNITED . SO PLEASE SEND ME REFUND . THANK YOY
Lost luggage
On 9th December I fly with United Air by using reservation code KNCMBK.
I have also paid 70 UDS for my additional luggage. My itinerary was as follows.
Fortlauderdale to Chicago
Chicago to Abudhabi
Abudhabi to Mumbai
I did not received any of my luggage.the luggage tags are as follows.
UA037578
UA037576
KINDLY ASSIST.
Amit Rane
Contact number
India
Name on the ticket wrongly printed
Hi ,
I have booked a ticket from hong kong to San Francisco on 10th dec.
I made a mistake will typing the name of the passenger.
The PNR no is GJKQES.
the name of the passenger
First Name: Shubham
Last Name : Paliwal.
Please help me in correcting the name.