IVRS Menu: 1860 258 1916

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• Press 1- If you are the Jan Dhan Yojana Customer
• Press 2- For others
  • Press 1- For Phone Banking
  • Press 2- To Block Your Debit Card
  • Press 3- For New Loans and other Services
  • Press 4- For FASTag Queries
  • Press 9-To Speak To Customer Care Excecutive

Level 1:

• If you have any problem or complaint, you can talk to the customer care at 18602581916, or send an email to customersupport@kvbmail.com.
• You can also contact your concerned branch manager where you opened your account.
• For Grievances Related to Corporate Credit Card at 24 hours helpline numbers
  Tollfree No.- 18004196500 and
  Ph: 022-40426031 (Local charges Applicable)
  E-mail: creditcardsupport@kvbmail.com
  Address: The Karur Vysya Bank Ltd.,Credit Card Cell,
  338/1, Uffizi Building - First Floor, Avinashi Road, Peelamedu,
  Coimbatore, Tamil Nadu, 641004
• If you lose your debit card or it's stolen, you can call 18602581916 (charges may apply).
• If your query is still not resolved, then you can also fill the Complaint Form or you can also lodge your complaint through Karur Vysya Bank ODR Portal.
• For ATM Claim related query you can fill this Form.

Level 2:

• If your query is not resolved or you are not satisfied with the resolution given, then you can reach to your nearest branch location details given below:
  
  Table Search:

  Sr No.	Location	Contact No.	Address
  1	Ahmedabad	079-27540091, 079-27540491 Chief Manager 079-27543325	First Floor, Motilal Centre, Near Sales India Show Room, Ashram Road, Ahmedabad - 380009
  2	Bangalore	080-26623206, 080-26623208 Chief Manager 080-26623203	No. 6 Vasavi Temple Road, Sajjanrao Circle, Visveswarapuram, Next To Sri Vasavi Temple, Bangalore - 560004
  3	Chennai	044-24305468, 044-24305467 Chief Manager 044-24314428	Kvb Towers, I Floor, 568 Anna Salai, Teynampet, Chennai - 600018
  4	Coimbatore	0422-2591119, 0422-2591120 Chief Manager 0422-2595144	No. 1498-C, Iii Floor, Kvb Towers, Avinashi Road, Peelamedu, Coimbatore - 641004
  5	Delhi	011-28758375, 011-28758376 Chief Manager 011-28758374	3Rd Floor, No. 6, Pusa Road, Opposite To Metro Pillar No. 80 Karolbagh, New Delhi, Delhi - 110005
  6	Ernakulam	0484-2396461, 0484-2395461	K.C.Centre, Iind Floor, Opp. North Police Station Chittoor Road, Kacheripady, Ernakulam, Kerala - 682018
  7	Hyderabad	040-23206063, 040-23206064 Chief Manager 040-23200390	5-8-356 To 362 (Second Floor), Chirag Ali Lane, Abids, Hyderabad - 500001
  8	Karur	04324-261673, 04324-261674 , 04324-261672	No. 633-637, I St Floor, Jawahar Bazaar, Karur - 639001
  9	Kolkata	033-22900749, 033-22900752 Chief Manager 033-22900739	15, First Floor, Bondel Road, Ballygunge, Kolkata - 700019
  10	Madurai	0452-2604734, 0452-2600113 Chief Manager 0452- 2300454	16, I Floor, Gayathri Illam, A.A.Road, Gnanaolivupuram, Madurai - 625016
  11	Mumbai	022-24367019 Ext 101	954 ,Appasaheb Marathe Marg, Gayatri Tower, Prabhadevi, Mumbai - 400025
  12	Salem	0427-2440075, 0427-2440078 Chief Manager 0427- 2440078	I Floor, 269-A, Bharathi Street, Swarnapuri Alagapuram, Salem - 636001
  13	Tambaram	044-22267057 044-22267047 Chief Manager 044- 22267047	Sba Complex, 7/73 I Floor , Venkatesa Choudhary Street, West Tambaram, Chennai - 600045
  14	Tirupathi	0877-2232169, 0877-2235369 Chief Manager 0877-2233822	6-8-1250, 1St Floor, Priya Towers, Ngos Colony, K.T. Road, Near Anna Rao Circle, Tirupati, Andhra Pradesh - 517501
  15	Trichy	0431-2412459, 0431-2410360 Chief Manager 0431- 2410024	D-54 Ground Floor, L.I.C. Building, Bharathiar Salai, Cantonment, Trichy - 620001
  16	Vijayawada	0866-2485703, 0866-2485704 Chief Manager 0866-2487706 Ext- 29	38-8-46, I Floor, Gayathiri Nilayam, Opp. A.I.R, Labbipet, M.G.Road, Vijayawada - 520010
  17	Villupuram	04146-229366, 04146-229367 Chief Manager 04146-229370	D.No:15, I Floor, G.V. Farms Building, Mampazhapattu Road, Villupuram, Tamil Nadu - 605602
  18	Visakhapatnam	0891-2500191, 0891-2511706 Chief Manager 0891- 2510190	D.No: 47-10-15, Shop No.1, A.G Avenue, First Floor, Opp: Pollocks School, 2Nd Lane, Dwarakanagar Visakhapatnam, Andhra Pradesh - 530016
  19	Tirunelveli	0462-2915226, 0462-2915223 Chief Manager: 0462-2915203	Malti Square, No 10/10,First Floor, North Bypass Road, Vannarpettai - 627003, Tamil Nadu

Level 3:

• If the solution provided by the Divisional Manager doesn't meet what you need or if you don't get a reply within 10 working days, you can get in touch with the Central Office - Customer Care Cell.
• You can also reach out to the Nodal Officer in the Operations Department at Central Office details given below:

Sr No.	Location	Email	Address
1	Principal Nodal Officer	customerservice@kvbmail.com	Assistant General Manager, Operations Department, The Karur Vysya Bank Ltd, Central Office, No. 20, Erode Road, Vadivel Nagar, L.N.S., Karur - 639002
2	MD & CEO	kvbod@kvbmail.com

Level 4:

• If you are still not satisfied with the resolution or did not receive any reply within 30 days then you can contact the Complaint Management System Portal and Sachet Portal.