Acer Customer Care No. 1800 11 6677

I have never seen any laptop like this worst laptop brand ever. I had purchased acer nitro 5 laptop. Within 1year got my keyboard replaced as it was not working and later my charger was not working which costed me another 4k. And finally after a month problem with motherboard and it needs to be replaced. I had never had such a worst experience from any other brand. I would suggest not to purchase product from this brand.

This is to get it to your notice that I had some issues with my Acer Tab SIM USB slot. The same was discussed with the service engineers and later dropped at the service center on 31 jan2022 ref no 4358536i
Till date the issue is not been rectified nor sorted out. We primarily use this tab for my daughter’s online classes and she has been missing out on classes ever since this issue.
There has been an high pressure from the school management regarding the attendance aswell.
I kindly request you to consider this as an crisis to sort out the issue or kindly allot me a spare tab or replace the unit.(the product is still under warrant).

How to fix the problem "Screen of laptop is off autatically but laptop is on"

not power on

Hello,My New ecer Nitro 5 laptop . My laptop has overheating issues from last week. I called the ecer Toll free service center and described everything. According to your advice I went to your service center in Baharampur, Murshidabad . They told me this Issue is not for 1Tb SSD or 16GB Ram . This is another problem.  They didn't solve my problem because I had no complaint no. So Please send me a complaint no and then I will go there again , now I can't use my laptop. 

I am also disappointed with services of Acer. I have bought a Laptop all the software was told to me inbuilt or was purchased original with laptop only. Laptop screen starts flickering anytime. When contact to the seller he gives a call center number, when call them they start to tell you that it is a software problem do this, do that etc...anything of which doesn't resolve problem.
Further, if it was a software problem, it should be continuously there, but when I start the laptop head down, most of the times it starts normal, so I don't think it is hardware problem.
Can anybody tell me how can I lodge a complain, I think they are only waiting for warranty time to expire only then they will lodge my complain.

Shocked to here issue in mother board within 1 year of purchase..

As i have turned up to service center after 1 year of purchase, i was told laptop out of warranty.

Another shock is they said no mother board stock available in Acer itself.

If this is the case, what i can do with laptop?
Even though my laptop is not a old model, why mother board not available?

Totally disappointed with the product and service provided from Acer.

Expecting your propmt reply and help in getting issue fixed.

Screen are completed white

I have complained regarding my Acer laptop which is having some issues in charging. After 2 month of use it is not charging anymore. I have already applied for the repair of the laptop but the Guwahati Acer customer care service is not responding to my complain. Issue have been facing since last month but the spare or the customer service has not arrived yet. I am very disappointed by the service of the Acer Guwahati customer care. It gives me thought regarding why did I brought this. If you are not ready for customer service then you shouldn't sell the item. Do something and repair it as soon as possible.

Sir please call me sir laptop Acer ka liya hai 13septmber ko sir charger fault hai sir help me

Hello Sir / Madam,

Good Morning!

I have purchased ACER calling tablet for Rs.3,460.80 from UDAAN udaan.com on 01/01/2019 but found faulty when we checked it after opening the box. There is no audio and there is a touch pad issue and both are not working properly.

I have created a return request on the same day (01/01/2019) but they have denied saying it is not refundable as per their policy but I saw there is a replacement & refund policy of 2 days (48 hours) and I have attached everything for your reference.

I raised many return requests with UDAAN but they have rejected saying there is no refunds or replacements. When I called them on xxxxxxxxxx and even though they have not responded properly. Today when I have again called they have given me the service center number of ACER tech support, when I called that number there are nobody over there respond me and then I got the number of acersupport online and called their customer care number xxxxxxxxxx and they have asked me the detailed information about ACER tablet, its IMEI number, serial number, from where I purchased etc.I have them all the information and even sent mails to them but there is no response.

It is my daughter's birthday next week and I thought to gift it to her but due to this fraud & the fake people I am unable to gift her anything.

I am fed up of these people as they have delivered me a faulty ACER tablet which is not working properly.
Please take necessary action against UDAAN and also their vendor called Shop Name: Pearl Overseas, B15, Meera Complex, Ground Floor, Office No.3, Matiyala Road, Uttam Nagar, Landmark: Near Delhi Bazaar outlet, Delhi-110059. Delhi.who sent me this faulty ACER tablet through UDAAN express(e-commerce agent).
I request you humbly to get me the amount or the replacement of that product which is in the working condition and everything should be fine.
Hence please justify this issue, resolve it and will be very grateful & thankful to you forever.

Dear Sir,
My Laptop Purchased date 08th May, 2016, Laptop Model No. ES1-531-P27U. I"m Purchased from Croma Invoice no. is slf02a020030098243. Laptop Driver is not Working.

Please solved my problem.

Regards,

Vikas Kumar

Acer aspire V5 571G(I5); Sl no. Nxm2esi0032270b5a46600 Purchased on 2/9/2012 initially was having exhaust problem and was sent for servicing. After this i came to know that my 2 gb RAM was missing. I informed that to the servicing executive. Now the same problem is occuring. The fan is again not working. I am utterly dissapointed with the servicing. An immediate response is expected from the servicing team.

I have logged a complaint on 27th August 2012 morning and the complaint no. 401408. Till now neither attended the complaint nor received any calls from service provider. myself called twice on 080-40922096 (Sysnet re) wherein their response was very poor saying that they will attend the call only tomorrow. That is exactly 48 hours after my complaint was logged. Can someone close the call immediately as this very difficult without net in the system

I have purchased one new acer laptop model AS4750Z during November 2011 from Durga Computers and Electronics, Ambattur, Chennai.

Within one month time, the system will shut down immediately within five minutes. Then I have handedover the system to them and in turn they have locked a complaint with acer customer service centre at Vadapalani, Chennai. They came and checked on 03.01.2012 and found that mother board problem [Ref No.010412-334]. From that date problem not yet rectified not standby laptop not provided to me.

Two days back only, one standby note book provided to me [model D250]. That to is not working properly. The purpose of laptop purchase is not fulfilled because of your very tremendous service.

I request you to provide me a new laptop instead of servicing the old one.

Regards,

V Subramanian,
9840779114.

i needed to format my acerlaptop,aspire5745G. AS NO software CD COMES WITH NEW PURCHSAE AND NO BODY IS WILLING TO HELP AT SUPPORT/SERVICE CENTRES; I AB AT A LOSS AS WHAT/HOW TO GO ABOUT IT.
MICROSOFT CERTIFICATE OF AUTHORITY ON THE ORODUCT GIVES ME THE KEY DETAILS ALONG WITH THE OEM NUMBER.WHICH lS LXPTX0204402303D44322500. THE PRODUCT WAS REGISTERD AT TIME OF PURCASE 25.09.2010 vc

I have purchased a 4820T laptop in MARCH 2011.I was issued REEBOK GIFT VOUCHER for rs.1500.Vr.no.-1079038 valid upto 9 th OCTOBER ,2011.when i visit REEBOK SHOWROOMS ,their system reported that this voucher number already exists in their system.so,this cannot be utilised.So,do kindly needful and oblige .
OR ADVICE WHAT TO DO??