Air Arabia Customer Care No. 022-7100 4777
Organization:
Air Arabia All India Number(s):
- 022-7100 4777 (For Customer Support, Mon-Fri, 9am-8pm, Sat, 9am-5pm)
International Numbers:
+971 600 508001 (For WhatsApp Support)
Website:
Official Website IVRS Menu: 022-7100 4777
After Selecting your preferred language
- Press 1: For new booking
- Press 2: For existing booking
- Press 3: For UAE visa application
- Press 4: For Air Arabia holiday packages
- Press 5: For flight information and other query
- contactus@airarabia.com (For Contact Support)
Install App
Important Links
Lost / Damaged / Delayed Baggage and Group Booking
- For any query/complaint related to Lost / Damaged / Delayed Baggage, then you can contact to the customer support number given above
- For group booking you can also fill this Form
- You can also fill this damaged/delayed baggage claim Form
India Sales Offices
Timing: Mon-Sat, 9am-6pm, Lunch Break From, 1pm-2pm (Same for all)
| Sr No. | Location | Contact No. | Address |
|---|---|---|---|
| 1 | India, Ahmedabad | - | 411, Shivalik Shilp 2, Opp ITC Narmada, Near Keshavbaug Party Plot, Vastrapur, Ahmedabad, Gujarat - 380015. |
| 2 | India, Bangalore | 080-44152222 | Unit No. 101-103, 2nd Floor, Bikaner Signature Tower, 17, Richmond Road, Bangalore 560025 |
| 3 | India, Delhi | 011-23737474 | 106, 1st Floor Ansal Bhawan, Kasturba Gandhi Marg, New Delhi - 110001 |
| 4 | India, Kochi | 0484-2977444 | Xxvii/3202-A,Kunnelakat Blding Atlantis Junction, M.G.Road Perumanoor P.O, Kochi-682015 |
| 5 | India, Kolkata | 033-48089819 | Park Plaza, R.N. 41(Ground Floor), 71,Park Street,Kolkata-700016 |
| 6 | India, Mumbai | - | Unit No 302, B-1 Wing, Boomerang, Chandivali Farm Road, Andheri East, Mumbai - 400 072 |
| 7 | India, Trivandrum | 0471-3511377 Email: trv.res@airarabia.com |
Air Arabia Krishna Tower Level-2 TMC No 22/972, Sasthamangalam P.O Thiruvananthapuram - 695010 |
Global Sales Offices
| Sr No. | Location | Contact No. | Timing | Address |
|---|---|---|---|---|
| 1 | United Arab Emirates, Sharjah Matajer Al Mussala | 06 5237535 | 10:00 am to 11:00 pm - All days | - |
| 2 | Afghanistan, Kabul | +93 728 12 12 12 , +93 766 92 92 92 | - | - |
| 3 | Armenia, Yerevan | +374 60 50 30 50 | Mon-Fri, 10:00am- 18:30pm, Sat, 11:00am-16:00pm | 9 Nalbandyan Street, Yerevan 0010, Armenia |
| 4 | Chittagong | (031) 2513465, (031) 2514142, (031) 2513467, 008801713482193 |
- | Shafi Bhaban (4th floor), Plot - 06, Sheikh Mujib Road, Agrabad C/A, Chittagong |
| 5 | Bangladesh, Dhaka | (02) 9145052, (02) 9140868, 008801730037750 | - | Autograph building (SKA Tower) 67-68 Kamal Ataturk Avenue, Banani Model Town, Dhaka 1213. |
| 6 | Egypt, Alexandria Sidi Gabir | 03 5222906 | We are open: 09:00 - 17:00 | 326 El Horreya St . Sidi Gaber . In Front of Train Station |
| 7 | Egypt, Cairo - Al Nozha | - | Sun - Thu from 09:00 - 17:00 | Florida Mall, 1229 El Sheikh Aly Gad El Haq St., Sheraton Bldgs |
| 8 | Egypt, Mansoura | +20502307977, +20502307477 | Sun - Thu from 09:00 - 17:00 | 5 Fakhr Eldin Khaled St El gawzat Beside HSBC Bank, El Mansoura, Dakahlia Governorate 35511 |
| 9 | Ethiopia, Addis Ababa | Mob: +251930 00 05 09 Tel: +251115 24 80 18, +251115 24 80 19 Email: Sales@shebaaviation.com |
- | Sheba Aviation Service PLC, Al Nahari Hotel 2nd Floor Ethio China Street, Wello Sefer, Kirkos Subcity, Addis Ababa, Ethiopia |
| 10 | Georgia, Batumi | (022) 254025 | - | Batumi |
| 11 | Greece, Athens | +30 215 560 8250 | Mon-Fri 09:00 -17:00 | St, Steliou Karagiwrgi 3, Iraklio 141 21, Greece |
| 12 | Iran, Mashhad | 051-38459961, 051-38459962, +989035693426 | - | Homa Hotel 1, Mashhad, Iran |
| 13 | Iran, Shiraz | +987136266281 | - | Ida Building, Khalili street. |
| 14 | Iran, Lar | 0917 383 1176 | - | New Terminal of Lar International Airport, Lar, Iran |
| 15 | Iran, Tehran | 021-88532673 , 021-88532675 , +98 9363259742 | - | Unit 5, First floor, No. 404, Beheshti St., Ghaem Magham-e-Farahani St., Tehran, Iran |
| 16 | Iraq, Baghdad | ++9647800084084 | Sat-Thu: 09:00am- 05:00pm | Al-Mansour 14 Ramadan St, Baghdad , Iraq |
| 17 | Iraq, Erbil | +964 750 100 0116 | Sat - Thu: 09:00 am - 05:00 pm | Bakhtiyari near Gulan Tower , Irbil, Iraq |
| 18 | Iraq, Najaf | +964 780 021 8000 | Sat - Thu: 9:00 am - 5:00 pm | - |
| 19 | Jordan, Amman | +962 6 5629111 | Sat (10:00 am - 04:00 pm) / Sun to Wed (09:00 am - 06:00 pm) / Thu (09:00 am - 05:00 pm) | Amman, Al Shmisani Issam Ajlooni Street- Building 06 |
| 20 | Jordan, Irbid | +962 6 5629 111 | - | Irbid - Al Yarmouk University St . Opposite to North Gate Beside Jordan Kuwaiti Bank |
| 21 | Kazakhstan, Almaty | +7 727 325 51 16 | - | Business center Nurly Tau, 7 Al-Farabi avenue, building 4A, 2 floor, office 205 |
| 22 | Bahrain, Manama | 0097313310444 | Sat-Thu: 09:00 - 18:00. Lunch break 13:00 - 14:00. Fri - closed | Shop No. 341, Road = 330, Block 308, Manama - Al qudaybiyah, Road Shaikh Isa Avenue, Kingdom of Bahrain |
| 23 | Kuwait, Kuwait City | 22254601 | Sat : 09:00 - 17:00 Sun - Thu : 09:00 - 18:00 Fri : Off | Elite tower -5th floor Fahed al salem street behind Souk Al Kabeer Kuwait City |
| 24 | Kyrgyzstan, Bishkek | +996312986643 | Mon-Sun: 08.00-20.00 | 126, Chui Ave, Bishkek |
| 25 | Lebanon, Beirut | +961 1 371 105 | From Monday till Friday 9am till 5pm | Beirut - Kentari - Army street - Daouk & Kurban Building - Ground Floor. |
| 26 | Malaysia, Kuala Lumpur | +60 3 2691 7100 | 0900Hrs - 1730 Hrs | Oscar Travel Services Sdn Bhd Unit 01,02, Level 1, Menara Multi-Purpose, Capital Square No: 8, Jalan Munshi Abdullah 50100 Kuala Lumpur Malaysia |
| 27 | Maldives, Malé | +960 330 7755 | - | Let's Go Tower 1st Floor, M. Boaddu, Haveeree Higun, Malé 20320, Maldives |
| 28 | Minsk | (044) 5038888 | - | - |
| 29 | Morocco, Casablanca - Bd Zekrtouni | 080 2000 803 | 08:30 am - 6:00 pm Mon - Fri & 10:00 am - 16:00 pm Sat | Boulevard Zerktouni N°203 |
| 30 | Morocco, Fez | 080 2000 803 | - | Champs des Courses, Angle Avenue Prince Héritier et, Rue Lalla Aicha (En Face Du restaurant La Grillardière),(A coté du Magasin Samsung) |
| 31 | Morocco, Nador | 080 2000 803 | - | 65 Ave Mohamed V, Nador, Morocco |
| 32 | Morocco, Rabat | 080 2000 803 | 08:30 am to 06:30 pm | Avenue Al Maghrib El Arabi, résidence Jawhara, (A coté du 4ème arrondissement poste de police,Ocean), Rabat. |
| 33 | Morocco, Tangier | 080 2000 803 | 09:00 am - 19:00 pm Mon - Fri & 09:00 am - 13:00 pm Sat - Sun | Avenue Youssef Ibn Tachfine, Immeuble B2, Residence Achahba, Rez-de-chaussée N°179 Tanger. |
| 34 | Morocco, Tetouan | 080 2000 803 | 09:00 am - 19:00 pm Mon - Fri & 09:00 am - 13:00 pm Sat - Sun | Av Mohamed El Yazidi résidence Sara N°10 Tétouan |
| 35 | Nepal, Kathmandu | +977 1 4544332 , +977 1 4544587 | - | P.O. Box No.15142 K.P.C. 171, Hattisar, Kathmandu, Nepal |
| 36 | Pakistan, Faisalabad | 0092 41 2644094, 0092 41 2644095 | - | Office # 105 & 106, First Floor, Regency Plaza, The Mall, Faisalabad Pakistan |
| 37 | Pakistan, Islamabad | 0092 51 2894352 | - | Office # 07, West Kashmir Plaza, Jinnah Avenue, Blue Area, Islamabad Pakistan |
| 38 | Pakistan Karachi | 0092 21 35651581, 0092 21 35651582, 0092 21 35651583, 0092 21 356515 84 |
- | 1 & 2 Lotia Building, Abdullah Haroon Road, Karachi Pakistan |
| 39 | Pakistan, Lahore | 0092 42 36297878, 0092 42 36297879 | - | Office # 28/5-A, Davis Road, Lahore Pakistan |
| 40 | Pakistan, Multan | 0092 61 4577753, 0092 61 4577754 | - | Office # 26, Ground Floor, Bomanji Square, Nustrat Road, Cantt. Multan Pakistan |
| 41 | Pakistan, Peshawar | 0092 91 5250090, 0092 91 5250091, 0092 91 5250092 | - | UG 81/82, Deans Trade Center, Saddar Cantt, Peshawar Pakistan |
| 42 | Pakistan, Quetta | 0092 81 2822991, 0092 81 2822992, 0092 81 2822993 | - | Office# 25,26,27, 2nd Floor, Gold City Shopping Mall, M A Jinnah Road, Quetta Pakistan |
| 43 | Pakistan, Sialkot | 0092 52 4274743, 0092 52 4274744 | - | Office # 1/298, Toheed Tower, Agha Kamal Haider Road, Cantt. Sialkot Pakistan |
| 44 | Krakow | +48224820111 | 09:00 - 17:00 | Krakow Airport, Departure Terminal |
| 45 | Qatar, Doha | 44073443 | 0900 hrs. to 2000 hrs. ( Sun, Tues, Wed & Thu) 0900hrs - 1800 hrs. ( Sat & Mon) | IBA building, C ring Road, Doha Qatar |
| 46 | Russia, Moscow | +7 (495) 937-59-25 | с 10:00 до 19:00 (Пн-Пт) | Aviareps AG 9 Zemlyanoy Val, 8th Floor, Business Center 'Сitydel', Moscow, Russia |
| 47 | Saudi Arabia, Al-Thuqbah | (013) 8892284, (013) 8693985 | Sat - Thu (09:00 am - 13:00 pm & 16:00 pm - 20:00 pm) | Al-Thuqbah 4th Street near Al-Jazirah polyclinic |
| 48 | Saudi Arabia, Dammam | (013) 138399807, (013) 138399808, (013) 138399809, (013) 138399810 Fax: 00966138399888 |
Sat - Thu (09:00 am - 06:00 pm) | King Saud Street, Next to Kanoo Towers Dammam |
| 49 | Saudi Arabia, Gassim | (016) 3698292, (016) 3697271 | Sat - Thu (09:00 am - 13:00 pm to 16:00 pm - 20:00 pm) | Al Basim Shopping complex, King Abdulaziz Road, As Safra, Buraydah. |
| 50 | Hail | +966 9200 11969 | - | HADD5361, 5361 king Faisal Rd, 7844, Al Mahattah, Hail 55424 |
| 51 | Saudi, Arabia, Jeddah | (012) 6102920 | Sat - Thu 09:00 am to 18:00 pm | Saad Centre , Shop No 4, Building No 4 A, Medina Road Jeddah Opposite Riyadh Bank |
| 52 | Saudi Arabia, Medinah | 0148154221 , 0148154300 | Sat - Thu (09:00 am - 13:00 pm and 17:00 pm - 21:00 pm) | Sultana street , Sultana Center Complex |
| 53 | Saudi Arabia, Riyadh | 920011969 | Sat - Thu ( from 9:00 am - 06:00 pm) | Sulaimania Plaza, Bldg A. Al Sulaimania district, Almuhandis Masaid Al Anqrari,street, Riyadh. 2nd floor / Office A16 |
| 54 | Saudi Arabia, Taif | +966 9200 11969 | Sat - Thu (09:00 - 13:00 to 17:00 - 21:00) | Shubra Street Behind the gas station (Shubra gas station ) |
| 55 | Al-Jouf | +966 9200 11969 | - | King Abdul Aziz St. Near: Roundabout Trays Sakaka (Dawwar Swani bisakaka), Sakaka, Al Jouf |
| 56 | Somaliland, Hargeisa | 063 33 33 253 , 063 33 33 254 | - | Ali Gobanimo ground floor Road No 2 Hargeisa Somalian |
| 57 | Sri Lanka, Colombo | (011) 23939945, 5777999 | - | Nawaloka Aviation Pvt Ltd General Sales Agent for Air Arabia in Sri Lanka Air Arabia Building No 73 Sir James Peiris Mawatha |
| 58 | Sudan, Khartoum | 00249 183 746768, 00249 183 746769 | Saturday to Thursday from 8:30 am to 8:00 pm. Closed on Friday | al amarat area , 15th street Khartoum |
| 59 | Oman, Muscat | 22837001, 22837002 | 0900-1800 (Sun-Thu) 0900-1300 (Sat) | MIC Tower, Block 233, Way 3330, 1st floor, office number 12, Al-Khuwair, Muscat |
| 60 | Oman, Salalah | 22850900 | 09:00 to 13:00 and 17:00 to 21:00 | Building no 15, Shop no 4, AL Nahda Street, near Salalah fire station, Salalah, Sultanate of Oman |
| 61 | Georgia, Tbilisi | +995 32 240 00 40 | Monday through Sunday - 10:00 22:00 | 11 Giorgi Kuchishvili street, Tbilisi, Georgia |
| 62 | Thailand, Bangkok | 02-6351765-68 ext.105 | Monday - Friday 08:30 am - 17:30 pm | LTU Asia Aviation Services Co.,Ltd. 849 Vorawat Building, 21st Floor Silom Road, Bangrak, Bangkok 10500, Thailand |
| 63 | Turkiye, Istanbul | +90 212 241 51 84 | - | Cumhuriyet Cad. Adli Han No: 173 Kat:1 Harbiye Şişli - Istanbul |
| 64 | United Arab Emirates, Abu Dhabi Hamdan | (02) 8153455 | 9:00 am to 10:00 pm , Friday - 01:00 pm to 02:00 pm ( Prayer Break ) | Abu Dhabi Sales Shop, Ground Floor, Next to Jumbo Electronics, Hamdan Street, Abudhabi |
| 65 | United Arab Emirates, Ajman | (06) 7425161 | All days 9:00 am to 10:00 pm , Friday - 11:00 am to 02:00 pm ( Prayer Break ) | Escape Tower Rumaila1 Sheikh Humaid Bin Rashid Street Nr Emirates Airline Office Ajman Uae |
| 66 | United Arab Emirates, Ajman Safeer Mall | 06 5074414 | 10:00 am to 11:00 pm - All days | Shop no 02 & 03 Ground Floor , Safeer Mall Al Nuaimia , Ajman |
| 67 | United Arab Emirates, Al Ain | 03 7647163 | Saturday to Thursday - 0900 am to 0130 pm & 0500 pm to 0900 pm Friday - 0900 am to 1230 pm & 0500 pm to 0900 pm | Mezzanine Floor Office no - M 207 Al Masood Jewellery Building Clock Tower , City Center , Alain |
| 68 | United Arab Emirates, Abu Dhabi - Al Nahyan | 02 6973900 | All days 9:00 am to 09:00 pm , Friday - 01:00 pm to 02:00 pm ( Prayer Break ) | Near Chocolala Muroor Road , Al Nahyan Abu Dhabi |
| 69 | United Arab Emirates, Dubai Karama | +971 4 3880788 | 9 am - 8 pm (Saturday - Thursday) , 9 am - 12 pm & 2 pm - 8 pm (Friday), 5 pm - 8 pm (Sunday) | Shop No:6, Al Sharafi Building No.1 OPP. Karama Post office, 44 Zaabeel St, Karama, Dubai |
| 70 | United Arab Emirates, Fujairah | (09) 2222267 | - | Choitram Supermarket Building Sheikh Hamad Bin Abdullah Street Town Centre , Fujairah |
| 71 | United Arab Emirates, Abu Dhabi - Mussafah | 025557442 | All days 9:00 am to 10:00 pm , Friday 01:00 pm to 02:00 pm ( Prayer Break ) | Ground Floor Workers Village, Near Azhar al Madina Super Market M24,Mussafah Industrial Area Mussafah , Abu Dhabi |
| 72 | United Arab Emirates, Ras Al Khaima - Nakheel | (07) 2284177 | Sat-Thu (09:00 to 22:00), Friday (09:00 to 11:00 and 14:00 to 22:00) | Oman Road Nakheel, Behind LULU Super Market. |
| 73 | United Arab Emirates, Sharjah Airport Sales Shop | - | 24/7 ( All Days ) | Airport Sales Shop First Floor , Departure Area Sharjah Airport |
| 74 | United Arab Emirates, Sharjah - Mina Road | (06) 5580000 | Monday to Saturday 09:00 to 20:00 , Sunday 09:00 to 13:00 & 17:00 to 20:00 , Friday 12:00 to 14:00 ( Prayer Break ) | Tower 400, Mina Road, Um Tatafa Area. |
| 75 | United Arab Emirates, Sharjah - Muwaileh | 06 5516820 | All days -10:00 am to 11:00 pm , Friday - 12:00 to 02:00 pm ( Prayer Break ) | - |
| 76 | United Arab Emirates, Sharjah - Safeer Mall Alittihad Road | (06) 5525577 | 09:00 am to 10:00 pm - All days | Safeer Mall Sharjah Ground Floor , Alittihad Road |
| 77 | Uganda, Entebbe | +256 741 111120, +256 740 111114, + 256 740 111117 | Mon - Friday: 08:30 to 17:30 , Sat: 10:00 to 14:30 , Sun: off | Rumee Towers, Ground Floor Plot 14, Lumumba Avenue, Kampala, Uganda. |
| 78 | Uzbekistan, Tashkent | +998 99 927 29 99, +998 78 120 88 99 | 09:00 -18:00 | BCD Travel, Turkistan street, 8, Uzbekistan, Tashkent |
| 79 | Azerbaijan, Baku | +994 12 441 44 55 | - | 40, R. Behbudov Str., Baku, Azerbaijan |
| 80 | United Arab Emirates, Dubai - Shindagha | 04 2862097 | 9:00 am to 10:00 pm Daily | Ground Floor, Near Parking Entrance 2, Shindagha City Center |
| 81 | Egypt, Giza- Al Mohandseen | 0020225876325, 0020225876326 | Sun to Thu 09:00 am - 17:00 pm | Shop No.4 Ground floor, Star Capital office building No. 5&7. Gizert El Arab Street. Mohandseen. Giza |
| 82 | Kenya | 0797555777, 0111044500 reservationskenya@airarabia.com |
- | 2nd Floor Westland square mall Ring road Parklands. |
Cargo Contact Details
Email: cargocare@airarabia.com (Same for all)
| Sr No. | Airport | Contact No. | |
|---|---|---|---|
| 1 | Sharjah International Airport (SIA) | +971 6 514 1173, +971 50 1166258 | cgopsmgr@sharjahaviation.com |
| 2 | Ras Al Khaimah | +971 50 627 1310 | cargo@rakairport.com |
| 3 | Borg El Arab International Airport (HBE) | +20 102 8078708 | rbgcargo@airarabia.com |
| 4 | Al Massira International Airport | +212 666 28 49 02 | maccargobooking@airarabia.com , arihani@airarabia.com |
Head Office
Air Arabia,
Building A1, Sharjah
International Airport, P.O Box
132, Sharjah, United Arab Emirates
Comments
We have to travel tomorrow
We have to travel tomorrow Entebbe to ahmedabad in air arabia.
In ticket there is written 30kg baggage,
It it 1 baggage 30kg ?.
If we make 15kg 2 baggage is it work?
We waiting for ur feedback
Thank you
Enquiry
I have a Abudhabi visa ,I need to travel from Thiruvananthapuram to Sharjah without ICA approval gress signel ,it's possible.plese reply
My luggage has been exchnged
I travel by airarabia from Sharjha to LUCKNOW via Sharjah but still I didn't receive my luggage MY LUGGAGE HAS BEEN EXCHNGED I have Urgent I complained on the airport but still there is no response my flight number is G9 777 and G36 Fon 24April 2020 SEQ NR 201 . 1/21
My lackage missing
I came from Saudi to chennai. Very bad experience in air Arabia my lackage was not resived.
MY LUGGAGE-BAG DAMAGEED AND NO PROCESS AIRARABIA ANY CLAIM
I AM PANKAJ SOLANKI,I TRAVEL MOSCOW TO AHMDAVAD AIRPORT,WHEN I SEE MY BAG,LUGGAGE IS DAMAGED,I COMPLAINED AIRARABIA
COUNTER,SHE SIGN.ONE FORM AND UNTILL..NO ANY RESULT...VERY BAD STAFF IN AHMDAVAD,PLEACE NOTE THIS IS VERY MUCH BAD EXPERINCE IN MY LIFE...I COMPLAIN AND I NOTICE TO AIRARABIA BY MY LAWER,IF I DONT RECIVED MY CLAIM,OR PROPER ANSWER WE FIGHT BY LAW..
I DAMMAGED NY ALL GOODS,BAGS..BUT I FEEL,AIRARABIA STAFF IS VERY RUDES IN AHMDAVAD AIRPORT,I EMAIL TO ALSO ,AIRARABIA,HEADOFFICE
AND HE REPLY ME SOON WE ACTION..
Damage luggage bag
I am chirag and I was traveling Ahmedabad to Istanbul via Sharjah , My new luggage bag fully Damaged. I mailed and informed already but no reply yet. Very bad service. Very dissatisfaction .
Cheeting sarvices
Air arabia is a cheep flaight and not a proper sarvice it. The world no one cheeting facilities they are provide...
2 days before am start my journey from taif connection flaight from sharja. They hold me and 3 other passangers without reson and arranged next flaight tommarow finaly am arrived withot my laggauge today totally 3 days passed will not arrived my laggage my drsess and full orginal certificates are in my bag......
Facilities in Air Arabia airline
I'm sorry to say that no water / tea to given passenger's by Airlines, Why it's not a duty of passengers who is travelling with you
This problem was face by me at new Delhi to Sharjah on 15/09
To day ei 20/09 I will travel to new Delhi.
Kindly check & do need full
regards
Luggage
I travel by airarabia from Delhi to Hail via Sharjah but still I didn't receive my luggage I have Urgent I complained on the airport but still there is no response my flight number is G9 464and G9 197on 5th April 2018 SEQ NR 166. 1/21