Airtel 4G LTE Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 121 (Prepaid & Postpaid,Broadband - Query/Request Helpline No.)
  • 198 (Prepaid & Postpaid - Complaint Helpline No.)
  • 1800 103 0405 (For Postpaid SIM activation/SIM Porting/SIM deactivation)

Frequently Asked Questions

Identify  Airtel VoLTE service ?

Android users can see “HD/VoLTE” icon on the top bar of the screen, which indicates that their phone is ready for
VoLTE calls. For iOS users there is no visual representation.

  • For Android: Settings -> Settings -> Mobile Network -> Turn on VoLTE call

How to start VoLTE services ?

First Verify that the VoLTE voice calling feature has been enabled on your smartphone :

  • For Android: Settings -> Settings -> Mobile Network -> Turn on VoLTE call

For users with Dual SIM handsets

  • Settings -> Sim networks -> Preferred network type -> 4G/3G/2G
Parent Article: 

Comments

For Updating

I am using Airtel 4G Hotspot Mobile Number: xxxxxxx151

I am receiving message UPDATE AVAILABLE

When I asked for Update

It is asking for USERNAME AND PASSWORD.

Can you please send the same to my registered Airtel mobile number xxxxxxx785

Regards

YVN Murthy

port my number

plese port my airtel nu8mber . because i want to change my sim for problem i goto hall gate amritsar office he says you can port you number . he behave very rudely please nport my airtel number

The worst network and interenet

Airtel is indias worst internet service provider. I am experiancing problem even with whatsup connection also. Airtel is big cheater in India. Worst service

data issues

I have 4G wifi router with 4G Sim having number XXXXXXXX77. From last 2 days i am getting speed less than 1 mbps (0.8 mbps). This is not expected speed of 4G router. Please do the needful

Internet problem

have 4G wifi router with 4G Sim having number XXXXXXXX77. From last 2 days i am getting speed less than 1 mbps (0.8 mbps). This is not expected speed of 4G router. Please do the needful

Net nai chalta hai 6:00 raat

Net nai chalta hai 6:00 raat ke 12:00 baje tak jaidi kuch ki jiya warna me apna numbar port kara lunga
Aur jabbhi castomar cer me numbar lagao to lagta hi nai
Mumbai no pin 400067

Same problem bro

Same problem bro

Internate

Phone is working like a2gphone inspite of working like 4g network is worst

Network speed

Airtel network is not the fastest one week

Complete

Airtel net speed very very bad

i changed from vadaphone to airtel.but airtek network in very po

i changed from vadaphone to airtel.but airtek network in very poor in our Tamiknadu and also in Anthra.whethet any inprovement possible

Slow Speed

I am also experiencing very slow speed in kukatpally area.

My area slowly internet Last

My area slowly internet Last 20days back

Network slow

Network slow ki wajah se jayada paresani bhugatna pad Raha h chattibariyatu panchayat me

Regarding payment

My airtel 4g hotspot number is xxxxxxxxx.When I am trying to pay the bill, the portal is asking for OTP and It says that your OTP is sent to the registered number.My registered number is a bsnl number. I didnt receive OTP and am not able to make payment.When I called Airtel Customer care ,then they are saying that It is not possible to have BSNL phone as registered mobile number. Till last month ,It was not a problem. my contact number is xxxxxxxx

I'm requested to all airtel

I'm requested to all airtel cutomer please not buy and keep airtel number airtel network is very condum network airtel company make are your customers fool and asked indias most high speed network is my foot...
So please all customers requested to not use airtel simcard .. Portout of airtel networks

Unable to send text msgs or receive

I have taken the airtel 4g sim three days back n since then im not able to send text messages or receive. No proper customer care numbers...All r directed to ivr. Its been very difficult as I'm unable to receive any otps n do any transactions. Please please provide a solution for me on priority.

Same problem for us also .

Same problem for us also . Pls tell me how to solve this problem

Complaint

Worst network ever seen in my life 3g is better of reliance than your 4g planes ok Airtel go to hell with your network

Data pack and network

2gb per day data plan chala rha hu
Raat k 3bje tak pure data te
Subah 8bje sirf 125mb kaise ho gye .
Full day data use krne pe 125mb nhi hua aajtak other network p
Ye airtel mere data kyu kaat liya
Resolve this

My airte no. Is yr no. Show nhi krne de rhe fr data kaise wapas kroge
Gmail dala hu wha se dekho mera no.
Plz back my data balance

Pura din bacha h aaj
Chutiyapa kr diye h subah se data gayab kr ke
Plz resolve my issue

Pathetic speed

Hi,

The internet speed is very bad. I am getting 7mbps for a plan of 40 Mbps(monthly cost is 2500) especially in my Area(Gubbi Cross).
Looking forward to a quick fix.

Aravindan Nair
Account number

Worst network of india - airtel

I am facing network issues from 2 months. Even making calls becomes difficult due to no signals

Not calling

Outgoing nahi ho pa rahi h

airtel network poor

i changed from vadaphone to airtel.but airtek network in very poor in our Tamiknadu and also in Anthra.whethet any inprovement possible

i changed from vadaphone to airtel.but airtek network in very po

i changed from vadaphone to airtel.but airtek network in very poor in our Tamiknadu and also in Anthra.whethet any inprovement possible

i changed from vadaphone to airtel.but airtek network in very po

i changed from vadaphone to airtel.but airtek network in very poor in our Tamiknadu and also in Anthra.whethet any inprovement possible

network / internet / calling problem

Dear Sir

We Facing Heavy problem In network, internet , calling on our phone last Couple of days plz solve this on high priority.
due to this problem we can change 6 time sim on your Airtel office plz solve on high priprity

TOWER ISSUE

Sir,
we do not have a tower in our area. That's why I am saying that the tower in this area is 4G's.

Thanks

deepika

Network problem

I am using Airtel sim form last 12 year. Now, recently I've got lots problems regarding the signal. Please provide an appropriate singal to me and my locality. Thank you

Network problem

Sir my network is very poor & punctuate
My call voice very disturbed

roaming

my sim network is roaming

Network problem

Sir pichle ek month se complain pe complain kar raha hoon Kabhi koi problem batate ho kabhi koi. Na hi net chal raha hai nahi call dhang selagti hai kahin pe sir sim change kar doon ya aap log koi sudhar karoge service me

Big of Bad Network

Faltu network kuch nehi ho raha hain Paisa oapas do Airtel company

Complain of airtle speed

When I was in garima garden ghaziabad my network was good but when I was shifted to Ashok vatika ghaziabad nearly to garima garden my network is poor.
Please check my network and please improve it because my work is pause.

Network work problem

Respected,sir/ma'am
I like to request that we are facing problem while excessing Internet please try to solve our problem.

Network problem

Koi network sahi nhi aa rha he

Network problem Call karne mein

Hamare Gaon Mein network problem hai

Network work problem

Poor network

Poor network of airtel

Airtel has a very poor network in unnao Adarsh Nagar

Network problem

I am using Airtel sim form last 8 year. Now, recently I've got lots problems regarding the signal. Please provide an appropriate singal to me and my locality. Thank you

Tower network

Sir, we do not have a tower in our area. That's why I am saying that the tower in this area is 4G's.

worst network

I turned my roaming ON and turned network services to 4G only but only getting 1 or 2 lines of network for data at Chandigarh

Internet issuu

I recharge 150 before 10 days.but internet always 3g run not 4g.what is this. Morning time I use but no internet coming.i 4 time call 121 but not solution.my plan 15 August valid after I PORT other company your sun.

.

Im using airtel 4g with 4g hangset...since 2 days netwrk speed is less than 1mbps..i tired to contact customer care...they dont register complaint .they only tell us abt mble plans..waste of money..and data

Facebook acess

recently I bought a new sim Airtel 4g.The network was good.but the problem is I can't access facebook.all other apps are working.but I am unable to open fb app.is there any extra activation procedure for that??? Plzzz reply

Bad network

I am facing very poor Network of 4G in my area. I thought Airtel 4G in far better than Jio but since seeing condition of 4G here I think now jio is best. Maybe I have to port this Sim to jio if condition remain same

Network problem

Same here bad network i have complained many time jio is best if not solved i want to port it we have 5 airtel number i will port all of them

Network problem

Sir mere mobile phone me net bhut hi slow chal Raha h

Im hemanth from belthangady

Im hemanth from belthangady mangalore dakshinakannada karnataka.
In my living area 4g network unavailable .
Belthangady rounding 1.5 km
Your airtrl bad network 4g solve the problem.if you not solve I rejected your airtrl SIM....

Issue for Netwark

Sir lots of issues on my location... Please set tha Netwark.... Or Airtel 4g very bad.... Lots poor Netwark

netwark problam

dear sir
me 10/07/11 ko mobil no 7763072995 4G sim 550 rupies khaida 07.00pm me or abhi tak mera net kam nhi kar rha

kya aap log meri help kare ge .

Poort connectivity on Airtel Hotspot device

I am using Airtel Hotspot since April 2018. Connectivity in past 3 weeks has been extremely poor. I have tried calling all customer care numbers, visiting Kiosks, but there has been no satisfactory response. Pathetic service.

Bad network and no response from your side unable contact U

Iam using Airtel SIM since 12 years I'd didn't use another SIM also now few months ago I brought 4g handset Using with Airtel 4G network But it's didn't have internet network also in my area which is near to guntur your saying fastest network I don't have network signal in my area I was complained about this 10 days ago till now no Response from your side I am trying to contact you but it's connected to customer care service.with out network how can I use my data why your cheating people with fack adds. We trust you but you betrayed us please resolve it otherwise we will go to jio it has good signals in all areas.

Airtel four g hotshot very badly slow..

Dear Airtel

You making fool to the consumer
Once your connection sold out your responsibility ended.....In the name of 4g speed . You are providing less than 1 mbps .is this your commitment. .

Airtel G connection recently slowed down tremendously

I have had a good WiFi connection since I purchased this WiFi connection a few months back. But off late since he last few days the connection doesn’t allow me to stream any content or even load simple internet pages. It has become extremely slow .
It is not resolving.

Bad network

I am facing very poor Network of 4G in my area. I thought Airtel 4G in far better than Jio but since seeing condition of 4G here I think now jio is best. Maybe I have to port this Sim to jio if condition remain same.

Looking forward for some action by Airtel

Regarding
Arshad

Regarding poor Network in my area.

I am facing very poor Network of 4G in my area. I thought Airtel 4G in far better than Jio but since seeing condition of 4G here I think now jio is best. Maybe I have to port this Sim to jio if condition remain same.

Looking forward for some action by Airtel

Regarding
SARVESH

Place: Ghitorni DELHI

Airtel network are vary bad & lusar

Airtel company is not first network on my area . Jio sarvice is great network. airtel company 4G are vari slow lick 2G.
My area people are penting to others netwark.
Please solf the netwark are vary vari soon.

My location is vill- Amaitor,po- Arjun put, ps- Gazol, dist- Malda,pin-732124, West Bangal,India,

For network complaint

One month se net bahot slow chal raha h pls help me other wise muje dusra network choose karna padega

Poor data network

Dear team,

We are using Airtel 4G network but not even using 3g n 2g speed please rectified this network issue it becoming very slow
Our location net work is kavkuntla building, BTS colony , near MRP petrolpum, vikarabad ,Telangana 501101

Thanks&regards
Naveen yerva

I cannot make a call. But

I cannot make a call. But only 3 days had gone after recharging my number for 399. Only there is the accessibilty of data is there. What should i do now?

SMS problem

Phone number through not received OTP no please solve this problem

Msg is not in service

Activate msg is not come.nd sms service is not start

SMS

mere SMS kyu Nahi ja rahe local,and std msg pack he fir kyu problm Ho rahi he mujhe

Regarding network

As u hyped yourself as a best 4g network provider in india, being at lucknow the capital of a state here I find just nothing on your network neither 4g nor 3g.i m not the only one who is suffering form this there r many more like me...plz do some need full otherwise we all don't have options to switch on any other network.
Kindly response

Since two days I'm facing poor network

Please rectify immediately

hotspot speed very speed

speed of hotspot in hinganemala,hadapsar pune maharashtra is very poor. less than 512 kbps. please do need full.

Worst network connection

Airtel is very worst. its a very poor connection. If I want to need important any information share with my friends that time did not get. so its irritating. Lots of time I have to compliant but don't take any action. better You have to stop your company.

Net bahut solo chal rha h

Hello sir Airtel bhart ka no1 brand h Lekin hame lagta h ki network ke mamle me Sabse bekar h ye kabhi 2g kabhi to 3g to kabhi 4g pakad rha h aur koi speed bhi nhi de rha h isaka jald se jald koi upaye ho

Net bahut solo chal raha h

Internet bahut solo chal raha hai net haighspeed chalna chahiye

network error

i have bought airtel 4g hotspot..in the belgaum main shop it was working in belgaum..but when i reached my home..the speed reduced and now i cant play anything on tv coz of the network issue.always showing retry...

Deeply Disappointed By The Customer Care Unresponsive Attitude

Hi Guys,

I need quick help from your end on an urgent matter. I paid my airtel 4G dongle postpaid bill for feb on time. Although i am still receiving reminder calls for non-payment of dues. With an added bill for March month where in you guys have disconnected my services for the entire time. To add to that i already submitted payment proof and have written email confirmation from your side that the bill payment was received on time. Services are still disconnected, maybe as a penalty for timely payments, bill proof submission. As a bonus you offered me unending reminders call, rude customer care executives who think that airtel payment should on be made through 'AIRTEL' site and maybe they cant handle other payment platform. Pooh!! Seriously...

My services are still disconnected even though more then 2 Customer care executives have reassured me to resume my services immediately. If this approach continues, I will not hesitate to move to consumer court.

Yours frustrated customer :(

Airtel Speed is less than ONE mpbs

Hi

I have 4G wifi router with 4G Sim having number XXXXXXX486. From last 2 days i am getting speed less than 1 mbps (0.8 mbps). This is not expected speed of 4G router. Please do the needful ASAP.

Area : New sangvi, Pune
Pincode : 411027.

Airtel fourG wifi speed is less than one mbps

Dear All,

I have 4G wifi router number ********** since couple of years. But from last month i am getting speed around 1 mbps. This is not expected speed of 4G router. Kindly do the needful or let me know the process to close this service. Your customer care number also gets busy and have to wait for more than 10 mins.

Best Regards,
Pankaj Kolapkar

Airtel 4G LTE-Getting a download speed of less than 1MBPS.

My son in law (Mr. Srinivasu Allappan) has taken a 4G lte wireless internet connection and is paying Rs.4000/-every month for the last few months. His 10 Digit connection No. is 8105 2861 79. Download speed is less than 1 MBPS and upload speed is 6 to 7 MBPS. I made a complaint to 9845012345 on 31-08-2017, complaint No. is 79083063. No response so far. I represented to the same no. on 06-09-2017. Ms. Shwetha Swarup who responded to my call promised that my problem will be solved by 48 hrs but no such remedy is forthcoming from your troubleshooters. Paying such enormous money for a HOME WiFi connection and not getting the desired speed for downloading is outrageous.
Tell us whether the defect can be rectified or we opt for another WiFi service provider.

Tapa

4G network program hain

Troubled in my sim services

My sim processing is very slow and the network is sometimes catch and not catch do fine the service of sim

Request for discontinuation of 4G Number 8585842905‏

Dear Team,

This is in regards to my airtel mobile 8585842905 which is a 4 G connection in my name, Abin Gupta. Recently I have moved to a new location where 4G services are not yet activated and hence for work I have taken up internet lease line.

So, would like to discontinue my 4G no. as it won't be required now. In future if I need it again, I will take it up since I will keep the device with me. Please take this an official statement from my end to discontinue the services with immediate effect. Any pending amount would be paid as & when the bill would be raised as I have already made the last month's payment on the 1st of October.

Regards,
Abin Gupta
+91-9732015552

NB: Please note I am trying to get this done since last 2 days & still now not a single call or mail is reverted back to me. I am not going to pay for this delay from your end.

On-line Payment of March 2014 Bill for Airtel 4G LTE (858583045

Ref. Airtel 4G LTE No. 8585830456
I paid Rs.730.34 for March 2014 bill for Airtel 4G Lite (no. 8585830456) on 1.4.14 at 13:01 hrs. on-line using my HDFC Credit Card (no.5243681001835092). HDFC has given me a message that the said amount is paid to Bharti Cellur Ltd. but the on-line transaction screen disappeared without giving me the detail of the transaction id.
Please look for the payment and acknowledge me of the same to my email address (rghosh47 [at] yahoo [dot] co [dot] in) with an SMS to my mobile (9831077321). Thanks and regards.
Ranjan Ghosh.