Airtel Broadband And Internet Customer Care No.

Sir

I had telephone connection details as under :
Name : Milan P Bhatt
Account # : 15272103

I would like to inform you that I had call call at your service center to cancel the above connection with immediate effect
Stating that i don't required too many connection now . Your officer had requested to avoid disconnection & tr to other friend or relative which i had refused & He told me that our officer come & collect the Instruments .

There after i had follow up the matter & every time the same request to transfer to other friend & relative & my reply is no & Every time my question is for the reason for delay & who is responsible for the payment of rent for the delayed period ???

Many tome I have to call for the reminder & letter on on inquiry the had inform me that the out found is closed & i had asked the same question that who is responsible for the payment of rent for the delayed period ???

NO REPLY OF MY QUESTION TILL DATE

yesterday i gad received phone from you office to make the Payment . I had inform the status & ask the same question
She could not answer of my question & inform me to make the payment & unless & until if i don;t make the payment then my line & rent will be continued . & you will not collect the instrument .
Further She angry & used the bed ward " Blody User "

My outstanding amount is not of the usage but the Rent amount only .(of the disputed period )

Kindly justify the the question That why should i have to pay the rent for the delay by you staff & this is not correct way to use the bed ward

kindly justify

Milan

HI

My Airtel mobile number is 98660 65426
My connection got disconnected without informing any info to me.
currently i am in life time free incoming plan and unfortunately the card was not recharged since last 2 or 3 months.

Can you please revert back my connection and we will recharge immediately?

Thanks,
Santosh

Dear Sir

I am using your Braodband num- 04042021457 since december 2010 onwards. In the month of May ie 13th may i had made the payment of Rs 1000 and remaining 727 need to be paid later on. But my services had been disconnecte without any proper intimation or notice either vide email /sms or phone call.

when i spoke to CC he conveyed that you need to visit any airtel outlet and make the payment as it is the case of termination your services will be resumed within 4 hrs of payment.

On saturday i went to your malakpet center and i was told as this is the case of termination you need to go to our HO ie Begumpet .

Tel me how far it is correct if that CC would haved conveyed the same thing then i would have gone to Begumpet directly. Anyway on saturday evening I make the payment of Rs 727 and i was told that services will be resumed within 4 hrs .

On sunday when i realised that i am still not getting internet then again i called your executive CC for further clarification , then i came to know that i need to submit all the documents again and it will take 7 working day to restart. Tell me is it fair even airtel people are not clear either from branch office or from HO that what are the formalities to resume an disconnect services.
and today when i again call your CC then she was saying I had already spoken to some one and you denied to submit the documents and your complain had been postponed for one more week ie 21st June 2011.

1.Tell me what should I do ?
2.Why evey one in CC is having his own openion?
3.Why you had keep us in dark ?
4.Why all the clauses had been came into picture after making the complete payment?
5. why i was not informed before termination of my services?
** I am not getting proper response from your executives they put me on hold and then they disconnect the call. Again i need to start from the begining. I want solution for same.

6. I need clarification on my all above mentioned questions.
7. If my services will not resumes in 24 hrs. I will lodge an complain in consumer court.
8. Every day I am incurring more than 30 rs while calling to your custumer care.
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