Apollo Pharmacy Contact No. 1860 500 0101

Updated on Thursday, 5 December 2024 - 12:42pm
Organization: 
All India Number(s): 
  • 1860 500 0101 (For Contact Support)
  • 040-4821 8743 (For Support)
  • 080-4775 6961 (For Queries Related To Lab Test)
  • 935 524 7247 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu

1860 500 0101 040-4821 8743

Select Your Preferred Language

  • Press 1: For Complaint And Medicine Order
  • Press 2: To Know The Status Of Apollo 24/7 App Or Website Order
  • Press 3: To Know Location Of Nearby Apollo Pharmacy Store
  • Press 4: To Know The Corporate Employee Order Status
  • Press 5: To Speak To Customer Care Executive
  • Press 1: To Book A Lab Test Order

Emails

  • customerservice [at] apollopharmacy [dot] org (For General Queries)
  • contactusnow [at] apollopharmacy [dot] org (For Queries Related To Online Orders)
  • onlinehelpdesk [at] apollopharmacy [dot] org (For Refund Related Queries)

Install App

Important Links

To Book Appointment/ Lab Test

Returns And Refund Policy

  • If you have any query/complaint then firstly you have to call 18605000101 or email at customercare [at] apollopharmacy [dot] org
  • You can return your product within 48 hours after the delivery.
  • If you have any query related to refund then you can email at onlinehelpdesk [at] apollopharmacy [dot] org
  • The runded amount will be credited in your account in 15 working days
  • For more information related to Returns And Refund Policy please read

Address

Apollo Pharmacies Limited
#19, Bishop Gardens, Raja
Annamalaipuram, Chennai,
Tamil Nadu- 600028
Email: brandlisting [at] apollopharmacy [dot] org

Social Sites

Also See: 
Apollo Hospitals Contact No. 1860 500 1066

Comments

Order showing delivered on app but not delivered by the rider

Submitted by ANUP JACOB (not verified) on Tue, 15/07/2025 - 10:53pm.

I am writing to raise a serious complaint regarding Order No. #xxxx2918 placed on your platform.

To my shock and disappointment, the delivery person assigned to my order refused to deliver the item, claiming he was unable to locate the address. Despite providing directions over the phone, he was dismissive and unprofessional .His exact words were, "You do whatever you want to , he is not going to deliver", which clearly indicates his reluctance and disregard for fulfilling his duty.

Worse yet, I was surprised to find that the order was marked as delivered in your app, even though I never received the item. This is not only misleading but amounts to fraudulent behavior by the delivery personnel.

I am surprised that how come he could access the OTP received on my behalf and mark the order as delivered

I request the following actions to be taken immediately:

Investigate this matter thoroughly and take strict disciplinary action against the delivery executive.

Deliver the order immediately.

Ensure such incidents are not repeated in the future.

This experience has been extremely frustrating, and I hope you treat this complaint with the seriousness it deserves.

Looking forward to a prompt resolution.

Sincerely,
Anup Jacob

Complaint

Submitted by Amaresh (not verified) on Fri, 03/01/2025 - 8:27am.

Apollo pharmacy Lingasugur ksrtc bustand employee is not respond customer and very very bad employee

Complaint

Submitted by Amaresh (not verified) on Fri, 03/01/2025 - 8:26am.

Apollo pharmacy Lingasugur ksrtc bustand employee is not respond customer and very very bad employee