Axis Max Life Insurance Customer Care No. 1860 120 5577

Updated on Thursday, 11 December 2025 - 11:28am
Organization: 
All India Number(s): 
  • 1860 120 5577 (For Customer Support, Mon-Sat, 9am-6pm)
  • 0124-64 88 900 (For Online Purchases, Mon-Sat, 9am-9pm)
  • 74283 96005 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
Axis Max life Insurance
Android App: 
Axis Max life Insurance

IVRS Menu: 1860 120 5577

Select your preferred language

  • Press 1: For information on group insurance
  • Press 2: To know about max life insurance plan
  • Press 3: To locate a max life office closest you
  • Press 4: If you are a policy holder

Email

  • service [dot] helpdesk [at] axismaxlife [dot] com (For Customer Care)

Important Links

SMS Service

SMS LIFE to 5616188

  • To get your premium receipt:
    • PR <policy number> to 5616188 to get premium receipt

Claim Process

  • For any query related to claim process, you can contact at the details mentioned below:
    Contact No.: 0124-4219090, Extn: 9699, 7428974289, 7428989554, 18601205577
    For Group Claims: 7428989590
    WhatsApp No.: 7428989574
    Email: claims [dot] support [at] axismaxlife [dot] com
    Timings: Mon-Sat, 9:30am-6:30pm
  • You can also make a claim request via filling this Form .
  • For more information related to claim process, Please Read .

Other Services

Timing: 9am-6pm, Mon-Sat (Same For All)

Sr No. Services Contact No. Email
1 Online Term Plan
Helpline		 0124-6488900
 service [dot] helpdesk [at] axismaxlife [dot] com
2 For our NRI customers 011-71025900,
011-61329950
(9am-6pm, Mon-Sat)
 nri [dot] helpdesk [at] axismaxlife [dot] com
For Claim Related Services
3 Cashless Health Claim 7042698853, 9310143742 phs [dot] mli [at] paramounttpa [dot] com
4 Individual Claim 18601205577, 0124-4219090 Ext. 9699
7428989574, 7428989554
claims [dot] support [at] axismaxlife [dot] com
5 Group Claim 18601205577, 0124-4219090 Ext. 9699
7428989590		 group [dot] claimsupport [at] axismaxlife [dot] com

Grievance Redressal

Level 1

  • For any query/complaint, you can contact at the details mentioned below:
    Contact No.: 18601205577 (Mon-Sat, 9am-6pm)
    For Digital Purchase: 0124-6488900
    WhatsApp No.: 7428396005
    Email: service [dot] helpdesk [at] axismaxlife [dot] com
  • You can also visit to your nearest Branch Location .

Level 2

  • If your query is not resolved by the resolution given at the above level, then you may also approach to the officers at the details mentioned below:
    Sr No. Designation Email
    1 Customer Care & Customer Experience manager [dot] services [at] axismaxlife [dot] com
    2 Head-Operations gro [at] axismaxlife [dot] com

Level 3

Forms Center

Offices Address

Sr No. Office Contact Details Address
1 Office 18002003383,
Fax No.: 0124-4159397		 Max Life Insurance Company, Operations
Center - 2nd floor 90 A, Sector 18, Udyog
Vihar, Gurugram - 122015
2 Corporate Office 0124-4121500, Ext; 100,
corporate [dot] communications [at] axismaxlife [dot] com		 Max Life Insurance Co. Ltd. 11th Floor,
DLF Square Building, Jacaranda Marg,
DLF City Phase II, Gurugram (Haryana) - 122002

Global Office

#107, Business Atrium Center, 22nd Street, Oud Metha,
Dubai, UAE, PO Box 112455
Contact No.: +971 42808400, +971 42896261

Social Sites

Comments

My insurance withadraw

Submitted by sudarsan behera (not verified) on Sun, 20/09/2020 - 11:58am.

Long term not accepted the money problem any short term nothing

Regarding my policy

Submitted by Om prakash (not verified) on Wed, 29/07/2020 - 1:19pm.

Dear sir/madam,
I want know about my policy status so please call me otherwise share your toll free mob.numbers for Delhi.

Thanks
Om prakash

Regarding my policy

Submitted by Om prakash (not verified) on Wed, 29/07/2020 - 1:16pm.

Dear sir/madam,
I want know about my policy status so please call me otherwise share your toll free mob.numbers for Delhi.

Thanks
Om prakash

laon request

Submitted by Anonymousa.kumaresan (not verified) on Sat, 23/05/2020 - 3:03pm.

pls explain how to take the loan again my policy

claim for policy

Submitted by chakka shankar (not verified) on Thu, 28/11/2019 - 7:46pm.

Cancel our policy

Police

Submitted by Rajesh Kumar Choudhary (not verified) on Wed, 19/09/2018 - 1:06pm.

My total amount

Max Life Insurance Customer Care Numbers | India Customer Care

Submitted by Nancy (not verified) on Sat, 05/04/2014 - 1:44am.

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