Bajaj Housing Finance Customer Care No. 022-4529 7300

Updated on Friday, 3 January 2025 - 4:25pm
Organization: 
Toll free Number(s): 
  • 1800 103 3535 (For Missed Call/SMS Support)
All India Number(s): 
  • 022-4529 7300 (For General Enquiry, Mon-Sat, 9am-6pm)
  • 869 801 0101 (For Customer Support)
  • 020-6910 5935 (Apply For a Home Loan)
  • 7036 222 221 (Missed Call for Home Loan)
  • 7036 222 223 (Missed Call for Loan Against Property)
  • 960 702 5035 (WhatsApp Support For Statements)
  • 750 750 7315 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu: 869 801 0101

  • Press 1: If you are Existing Customer of Bajaj Finance Limited
    • Press 1: To Validate with your Registered Mobile Number
    • Press 2: To Validate with your Customer ID
    • Press 3: To Validate with EMI Card Number
    • Press 4: To check your recent Fixed Deposit Application Status
    • Press 5: If you do not have any of this information to validate
      to move the head of the menu opiton
    • Press: 6 If you are not customer of Bajaj Finance Limited
  • Press 2: If you are not customer of Bajaj Finance Limited
    • Press 1: To Apply For A New Product Or Tu Check Your Recent Application Status
    • Press 2: To Stop Preceding Calls From Bajaj Finance Limited
    • Press 3: If You Wants To Report Any Fraud Incident
    • Press 4: For Any Other Service Or Product Related Queries

Emails

  • bhflwecare [at] bajajhousing [dot] co [dot] in (For General Queries)
  • wecare [at] bajajfinserv [dot] in (For Queries and Support)

Install App

Important Links

SMS Service

  • Send SMS <CODE> to 9227564444 from your registered mobile number Standard SMS charges apply
Sr No. Code Service
1 APP To receive the download URL for the mobile app
2 My Account To know the username and password for our customer portal
3 PIN To know your 4-digit EMI Network Card PIN
4 SOA To get your statement of account (SOA)
5 NOC To get a No Objection Certificate (NOC) on loan closure
Transaction Related Services
6 AP To receive the download URL for mobile app
7 GETEMAIL To know your current email address
8 UPDEMAIL (New Email Id) Know your current email address
9 GETADD To know your current mailing address
10 CUSTID To know your customer ID
11 LAN To know your loan account number (LAN)
12 EMI LAN Know your loan/EMI details
13 EXPERIA To know your customer portal-Experia
username and password
14 PIN Know your 4 digit EMI Card PIN
15 SOA To get Statement of account (SOA)
16 NOC To get No Objection Certificate
(NOC) on loan closure
17 REPSCH Repayment schedule
18 FEEDBACK Give your valuable feedback
19 SAT Y Give a positive feedback
20 SAT N Give a negative feedback

Grievance Redressal

Level 1:

  • If you have any query/ complaint then firstly you have to contact to the customer support center at the details given below:
    Contact No.: 8698010101
    Email: wecare [at] bajajfinserv [dot] in, bhflgrievance [at] bajajhousing [dot] co [dot] in
    Address:Bajaj Housing Finance Limited
    Bajaj Auto Limited Complex
    Mumbai-Pune Road
    Akurdi-411035, Maharashtra, India.
  • You can also visit your Nearest Branch

Level 2:

  • If your query is not resolved within 5 days then you can contact at the following details:
    Email: bhflcustomerexperience [at] bajajhousing [dot] co [dot] in
    Address: The Head of Customer Experience at:
    Bajaj Housing Finance Limited, 5th Floor, B2 Building,
    Cerebrum IT Park, Kumar City, Kalyani Nagar,
    Pune- 411014 Maharashtra, India

Level 3:

  • If your query is not resolved within 7 days then you can contact to the Grievance Redressal Officer at the details given below:
    Designation: National Manager
    Email: bhflgro [at] bajajhousing [dot] co [dot] in, hema [dot] ratnam [at] bajajfinserv [dot] in
    Address: Bajaj Housing Finance Limited
    5th Floor, B2 Building, Cerebrum IT Park,
    Kumar City, Kalyani Nagar, Pune
    411014 Maharashtra, India

Level 4:

  • If your query is not resolved within 30 working days then you can lodge your complaint online through National Housing Bank (NHB) or visit
    Address: Department of Regulation and Supervision
    (Complaint Redressal Cell)
    National Housing Bank
    4th Floor, Core-5A, India Habitat Centre,
    Lodhi Road, New Delhi-110003
  • You can also lodge your complaint online through Security Exchange Board Of India (SEBI) Scores Portal.

Offices Address

Sr No. Office Address
1 Registered Office Bajaj Housing Finance Limited
Bajaj Auto Limited Complex
Mumbai-Pune Road
Akurdi-411035, Maharashtra, India.
2 Corporate Office Cerebrum IT Park, B2 Building,
5th Floor, Kumar City, Kalyani Nagar,
Pune-411014, Maharashtra

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