Bank of Baroda Credit Card Customer Care No. 1800 225 100

Updated on Tuesday, 8 October 2024 - 12:53pm
Organization: 
Toll free Number(s): 
  • 1800-225-100 (For queries/ To block BOB Credit Card)
  • 1800-103-1006 (For queries/ To block BOB Credit Card)
  • 1800-225-110 (For Credit card queries/ Request new card)
  • 1800-103-1002 (For Eterna Credit Card Queries)
All India Number(s): 
  • 72084 76628 (WhatsApp Support)
  • 92231-72141 (SMS BLOCK<credit card last 4 no.>)
  • 93238-03935 (SMS BLOCK <credit card no.>)
International Numbers: 
+91 79-4904 4100 (For NRIs International Helpline No.)
+91 79-2360 4000 (For NRIs International Helpline No.)
Website: 
Official Website

Email

  • crm [at] bobfinancial [dot] com (Customer Support)

Install App

Important Links

SMS Service

  • Get BoB Credit Card information on an SMS
  • Send SMS on 9223172141 from your registered mobile number
Sr No. Service Name Keywards
1 For Balance enquiry SMS BAL XXXX
2 Block lost or stolen card SMS BLOCK XXXX
3 Last Statement summary SMS STAT XXXX
4 Last Payment Details PAYMENT XXXX
5 Reward point summary SMS REWARD XXXX
6 To set Domestic Ecom Limit to Credit Limit DOM XX`XX
* XXXX = Last 4 Digits of your BOB Credit card

Grievance Redressal

If you have any query or complaint, you can call on any of the Area Office contact numbers provided with the list of Area Offices. Alternatively, you can also contact on the following numbers of Corporate Office:

Sr No. Service Name Email / Phone. NO.
1 All other queries

crm [at] bobfinancial [dot] com
1800 103 1006/1800 225 100 (24*7)
(Toll Free from MTNL/BSNL Lines)


You can also write to the respected officers at :

  • 15th Floor, 1502/1503/1504, Dlh Park, S.v. Road,
    Goregaon, Mumbai- 400 102 (West)
2 Hotlisting of Card For urgent blocking of card please call on 1800 103 1006/1800 225 100 (24*7)Toll Free from MTNL/BSNL Lines) or SMS BLOCK And last 4 digits of your credit card number And at 9223172141 from your registered mobile number
OR
Online blocking of card
3 Billing related queries including duplicate Bill, wrong Bill, Non-receipt of Bill,
New Card in Lieu of Lost/Stolen card		 crm [at] bobfinancial [dot] com
1800 103 1006/1800 225 100 (24*7)
(Toll Free from MTNL/BSNL Lines)
4 Status of application / Credit Card dispatch / PIN dispatch / Card Conversion Please click or call at Tollfree number 1800 225 100
5 Product information, New schemes 1800225100 (24*7)
(Toll Free from MTNL/BSNL Lines)

All the Area offices are having their e-mail IDs given below in offices table,  you can contact to the nearest Area Office on the e-mail IDs.

Sr No. Location Email Id Address
C/o. Bank of Baroda
1 Agra agra [at] bobcards [dot] com Main Branch,
13, M G Road, Agra-282 001.
2 Ahmedabad ahmedabad [at] bobcards [dot] com Zonal Office,
Bank of Baroda Towers, 2nd Floor,
Opp. Law Garden,Ellisbridge,
Ahmedabad-380 006.
3 Allahabad allahabad [at] bobcards [dot] com Ashok Nagar,
Allahabad - 211001.
4 Aurngabad aurangabad [at] bobcards [dot] com Plot No. 104,
CTS No. 16035, Krishna Tower,
Darga Road, Sahkar Nagar,
Aurngabad-431 005.
5 Bangalore bangalore [at] bobcards [dot] com St. John Medical College,
Campus Branch, John Nagar,
Koramangala, Bangalore - 560 034
6 Bareilly bareilly [at] bobcards [dot] com Narkulaganj
Branch, Nai Basti, Bareilly - 243005
7 Baroda baroda [at] bobcards [dot] com Ground Floor,
Suraj Plaza-01 Sayajigunj
Baroda-390 005.
8 Bhopal bhopal [at] bobcards [dot] com T. T. Nagar Branch,
4-Malviya Nagar, Bhopal-462003
9 Bhubaneshwar bhubaneshwar [at] bobcards [dot] com 91/92,
Bapuji Nagar, Bhubaneshwar-751009
10 Chandigarh chandigarh [at] bobcards [dot] com Top Floor,
S.C.O 62-63, Bank Square,
Sector-17B, Chandigarh-160 017.
11 Chennai chennai [at] bobcards [dot] com Annanagar Branch, Y-224,
6th Main Road, First Floor,
II Avenue Anna Nagar,
Chennai-600 040.
12 Coimbatore coimbatore [at] bobcards [dot] com Coimbatore Main Branch, 1st Floor,
82 Bank Street, Coimbatore-641018
13 Dehradun dehradun [at] bobcards [dot] com C-1/101,
Commercial Complex,
Indira Nagar Colony,
Dehradun-248001.
14 New Delhi newdelhi [at] bobcards [dot] com 1st Floor,
16, Parliament Street,
New Delhi 110 001.
15 Ernakulam ernakulam [at] bobcards [dot] com North Branch,
Bannerji Road, Kacheripedy,
Ernakulam-682018
16 Guwahati guwahati [at] bobcards [dot] com Guwahati Main Branch,
M S Road, Fancy Bazar,
M S Road, Guwahati-781001
17 Goa goa [at] bobcards [dot] com Opp. Pimpalkatta, Station Road,
Margao, Goa-403 601.
18 Haldwani haldwani [at] bobcards [dot] com Haldwani Regional Office,
1, Sankalan, Civil lines, Haldwani
19 Hyderabad hyderabad [at] bobcards [dot] com 6-1-84,
Khushrujung House, Secretariat
Road, Saifabad, Khairatabad,
Hyderabad-500 004.
20 Indore indore [at] bobcards [dot] com M.G Road Branch,
M.G Road 536537 Near
Gorakund Square, Indore-452002
21 Jaipur jaipur [at] bobcards [dot] com DCM Branch, DCM Ajmer Road,
Jaipur-302 019.
22 Jalandhar jalandhar [at] bobcards [dot] com G. T. Road Branch, Near
Jyoti Chok, Jalandhar-144001.
23 Jamshedpur jamshedpur [at] bobcards [dot] com P.B. No. 125, Main Road,
Bistupur, Jamshedpur-831 001.
24 Jamnagar jamnagar [at] bobcards [dot] com C/o Bank of Baroda , 1st Floor,
M P House, Saru Section Road,
Jamnagar - 361008.
25 Jodhpur jodhpur [at] bobcards [dot] com Opp.
Police Line, Near Tarang Electronics,
Ratanada, Jodhpur -342 001.
26 Kanpur kanpur [at] bobcards [dot] com 58/42 And Bhartiya House And
Birhana Road, Kanpur - 208001.
27 Karnal karnal [at] bobcards [dot] com Karnal Region ,
Namaste Chowk, Opp Deventure
Hotel, Karnal- 132001
28 Kolkata kolkata [at] bobcards [dot] com 2nd Floor,
3A Camac Street, CS Tower,
Kolkata-700 016.
29 Lucknow lucknow [at] bobcards [dot] com Baroda House, 2nd Floor,
V-23, Vibhuti Khand,
Gomti Nagar, Lucknow - 226 019.
30 Mumbai malad [at] bobcards [dot] com C/o Bobcards Ltd.
Corporate Office, And Baroda House And ,
Behind Dewan Shopping Center,
1st Floor, S V Road,
Jogeshwari (W),Mumbai - 400102
31 Nagpur nagpur [at] bobcards [dot] com Service Branch, 15 AD Complex,
Mount Road Extension, Sadar,
Nagpur - 440 001.
32 Noida noida [at] bobcards [dot] com Office No. - 329, 1st Floor
Block 2, Ganga Shopping Complex,
Sector 29, Noida - 201301.
33 Patna patna [at] bobcards [dot] com Lohiya Nagar Branch,
Above Bata Showroom,
Front of Shalimar Sweets,
Lohiya Nagar, Kankerbaugh,
Patna - 800020.
34 Pune pune [at] bobcards [dot] com 1st Floor,
Atur Chambers, Moledina Road,
Camp, Pune- 411 001.
35 Raipur raipur [at] bobcards [dot] com 1st Floor,
B-28/4 Devendra Nagar,
Behind New Cloth Market,
Pandri, Raipur-492 004.
36 Surat surat [at] bobcards [dot] com Man Darwaja Branch,
Shri Krishna Market,
Near Kinnari Talkies,
Ring Road, Surat- 395 002.
37 Udaipur udaipur [at] bobcards [dot] com Main Branch, Opp. Town Hall,
Udaipur - 313 001.
38 Varanasi varanasi [at] bobcards [dot] com Nadesar D28/30 C, 1st Floor,
Opp. Hotel Siddharth Sigra,
Crossing, Sigra, Varanasi-221010
39 Visakhapatnam vizag [at] bobcards [dot] com #30-10-33/2 Sai Surya
Complex, Daba Gardens,
Visakhapatnam-530020.

You are requested to follow the following procedure, if the complaints are not addressed within the 5 working days:

Level 1

  • You can also write an e-mail to crm [at] bobfinancial [dot] com to register your queries/complaints and it will take 5 working days to resolve your query.

Level 2

  • If your complaint is still unresolved, you can write to:
    • Grievance Redressal Officer
      • escalations [at] bobfinancial [dot] com
        Ph: 022- 41683700 (Ext. 433)
    • Nodal Officer
      • Email Id: nodal [at] bobfinancial [dot] com
        Landline No.: - 022-41683700 (Extn. 440)
    • Principal Nodal Officer
      • Email Id: pno [at] bobfinancial [dot] com
        Landline No.: 022-41683700 (Extn. 434)

If you are untill not get the response or not satisfied, you can directly contact to RBI CMS Portal

Form Center

Address

BOB Financial solutions Limited
And Baroda House And , Behind
Dewan Shopping Centre,
S.V. Road, Jogeshwari (W.),
Mumbai - 400 102.
Fax. No.: 022-26764952

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Parent Article: 
Bank of Baroda Customer Care No. 1800 5700