Big Basket Customer Care No. 1860 123 1000
Organization:
Big Basket All India Number(s):
- 1860 123 1000 (For Customer Support, Mon-Sun, 6pm-10pm)
Website:
Official Website
iOS App:
bigbasket: Groceries and more
Android App:
bigbasket: Groceries and more - customerservice [at] bigbasket [dot] com (For Customer Service)
- grievanceofficer [at] bigbasket [dot] com (For Complaint/Feedback)
Important Links
Brach Office Addresses
Contact No.: 18601231000 (Same For All)| Sr No. | Location | Address (Supermarket Grocery Supplies Private Limited) |
|---|---|---|
| 1 | Bangalore | Innovative Retail Concepts Pvt Ltd Ranka Junction, No.224 (old Sy No.80/3), 4th Floor, Vijinapura, Old Madras Road, K R Puram, Bangalore, Karnataka, India, 560016 |
| 2 | Hyderabad | Plot No : 7-63, New No.11-6-2028, Phase II, S.V.Co-operative Industrial Estate, Kukatpally. RR Dist. Secunderabad : 500037 |
| 3 | Mumbai | Gala No. 3,4,5,6, Krishna Mill Compound Sonapur lane, Off LBS Marg,Bhandup West Mumbai-400 078 |
| 4 | Kolkata | Daag No.445-451, 454-456 P.O - Chaturbhujkati, Dist: Howrah,West Bengal PIN- 711313 |
| 5 | Jaipur | Innovative Retail Concepts Pvt Ltd SP-2033, Industrial Area RamchandraPura, Sitapura(Ext.) Jaipur-302022 Near : Audi Service Station |
| 6 | Ludhiana | Khasra No. 30/7/2, Khasra No 25 Village Lakhowal, Tehsil Sahnewal, District Ludhiana, Punjab Ludhiana- 141112 |
| 7 | Pune | SrNo: 139, Jadhav Wasti, Ashok nagar Road,Thathawade, Pune-411033 |
| 8 | Chennai | DRR Avenue, No 2,3&4 Audco nagar Kattupakkam,Poonamalle Chennai-600056 |
| 9 | Delhi-NCR | Khasra No - 147/1-2-3, Village Bamnoli, Sector - 28, Dwarka, New Delhi-110 061 |
| 10 | Mysore | Plot No-104, Shed No-1/3, KRS Road, Metagalli industrial Area, Mysore - 570 016 |
| 11 | Coimbatore | Warehouse Number 1, Harrisons Malayalam Limited, Thondamuthur Road, Vedapatti post, Coimbatore - 641 007 |
| 12 | Vijayawada- Guntur |
H.No=4-88/2, Rs No=207-1 To 207-3, RAB Estates, Gangoor Road, Gangoor Village Panchayat, Penamaluru, Mandal, Krishna (District), Gangoor - 521 139 |
| 13 | Ahmedabad- Gandhinagar |
476/1, New Ahmedabad Estate, Opposite Intas Pharma, Moraiya, Ahmedabad - 382 213 |
| 14 | Vododara | Plot No. 10, Near TP 13 Fly over bridge, at Fulwadi Crossing, Gorwa, Vadodara, Gujarat - 391740 |
| 15 | Lucknow- Kanpur |
Ashoka Warehousing Complex,Khasra No.113, Navikot Nandana, Bakshi Ka Talab, Sitapur Road, Lucknow - 226 021 |
| 16 | Visakhapatnam | UTPL campus,Ware House NO.1, Survey no 35,38,39.In IDA,Block A, Mindi village,Gajuwaka, Visakhapatnam - 530 012 |
| 17 | Surat | 172+173/1, Icchapor Industrial Estate, B/h Nanavati Toyota Showroom, Opp ONGC, Surat - 394 510 |
| 18 | Nagpur | 347/2, Amravati Road, Nr. Toll Naka, Opp. Paul Petrol Pump, Gondkhairi, Tal - Kamleshwar, Nagpur - 411 501 |
| 19 | Patna | Plot No. 1562 & 1563, Khata No.47 & 77, Tauzi No 26, Thana No. 12 Mauza Chandpur, Kumhrar, P.s. Agamkuan Patna - 800007 Landmark : Beside Tata - Samrat Motors, Opposite Pappu Dhaba. |
| 20 | Chandigarh Tricity | Khewat khatoni no.82/91, village sarkapra, Po-chunni kalan, Tehsil- bassi pathana, Distric-fatehgarh sahib Punjab - 140 307 |
| 21 | Bhopal | C/O - Shubham Warehouse, Khasra No. 8/1, Gram - Rapadiya, Katara Hills, Near Bypass, Bhopal - 462 026 |
Return/Refund And Cancellation
- For any query/complaint you can contact to the customer support team .
- You can cancel your order until the cancellation option is available in the 'Order tracking' and 'My Orders' pages.
- You can return/exchange a product within the eligible window mentioned in the product description.
- Refunds will be credited to your bbWallet.
- For more information, please read .
Registered Office
Supermarket Grocery Supplies Private Limited,
Ranka Junction, No.224 (old Sy No.80/3),
4th Floor,Vijinapura, Old Madras Road, K R
Puram,Bangalore, Karnataka, India, 560016.
Comments
Complaint regarding non-veg cake offer under the Big Basket camp
I am writing to express my deep concern regarding the recent campaign by Big Basket, where free cakes are being offered. While the idea of offering free cakes is commendable, I was extremely disappointed to learn that the cakes being offered are non-vegetarian.
As a devout follower of [insert your religion], I strongly believe in adhering to a vegetarian diet, and it is against my religious beliefs to consume non-vegetarian food. I am deeply saddened that Big Basket has failed to respect the sentiments of its customers and has overlooked the fact that many people, like me, choose to be vegetarian for religious, ethical or other personal reasons.
What's more concerning is that children who are not yet aware of the difference between vegetarian and non-vegetarian food might unknowingly consume the cake, which is a clear violation of our religious beliefs and practices.
I request you to take immediate action to rectify this situation and ensure that such incidents are not repeated in the future. As a loyal customer of Big Basket, I hope that my complaint will be taken seriously and appropriate action will be taken to address my concerns.
Thank you for your attention to this matter.
Forst experience
Vegitables are not fresh and delivery guy on 22d April took back 2 products and 1 product was missing and no update till date no money credited ,won't order again