BSES Yamuna Power Ltd. Customer Care No.
Organization:
bsesdelhi.com Toll free Number(s):
- 19122 (For Helpline, 24/7)
All India Number(s):
- 011-4199 9808 (For Street Light Emergency No.)
- 87459 99808 (For WhatsApp Support)
Website:
Official Website - bypl [dot] customercare [at] relianceada [dot] com (For General Enquiry)
Install App
Important Links
SMS Service
| Sr No. | Service | Keywords |
|---|---|---|
| Duplicate Bill | ||
| 1 | For Bill Details | Type BSESYP < space > BILL < space > your 9 digit CA # |
| Emergency Complaints | ||
| 2 | For Fire in Premises | Type BSESYP < space > FR < space > your 9 digit CA # |
| 3 | For Current in Premises | Type BSESYP < space > CP < space > your 9 digit CA # |
| Power Supply Related Issues | ||
| 4 | For No Current Complaint | Type BSESYP < space > NC < space > your 9 digit CA # |
| 5 | For Voltage Fluctuation Complaint | Type BSESYP < space > VF < space > your 9 digit CA # |
| 6 | For Outage on account of Meter Issues | Type BSESYP < space > MB < space > your 9 digit CA # |
| Connection Related Requests | ||
| 7 | For New Connection | Type BSESYP < space > NCX |
| 8 | For Temporary Connection | Type BSESYP < space > TCX |
| 9 | For Address Change | Type BSESYP < space > ACH < space > your 9 digit CA # |
| 10 | For Load Change | Type BSESYP < space > LCH < space > your 9 digit CA # |
| 11 | For Name Change | Type BSESYP< space > NCH < space > your 9 digit CA # |
| 12 | For Category Change | Type BSESYP < space > CCH < space > your 9 digit CA # |
For Complaint
Level 1
- For any query/complaint, you can contact at 19122 (24/7, Helpline No.) .
- If your query is not resolved, then you can contact to the area managers details given below:
Sr No. Division/Circle Name Contact No. Email 1 Chandni Chowk Sh. Prabuddh Kumar 011-41249544 prabuddh [dot] kumar [at] relianceada [dot] com 2 Darya Ganj Sh. Mukesh Kumar Jangir 011-41247329 mukesh [dot] k [dot] jangir [at] relianceada [dot] com 3 G.T. Road Sh. Dinesh Kumar 011-41247642 dinesh [dot] k [dot] yadav [at] relianceada [dot] com 4 Karkardooma Sh. Lalit Kumar Upadhyay 011-41247627 lalit [dot] upadhyaya [at] relianceada [dot] com 5 Krishna Nagar Sh. Khemraj Bairwa 011-41247630 khemraj [dot] bairwa [at] relianceada [dot] com 6 Laxmi Nagar Sh. Arvind Kumar Negi 011-41247634 arvind [dot] negi [at] relianceada [dot] com 7 Mayur Vihar I and II Sh. Anirudh Arya 011-41247636 anirudh [dot] arya [at] relainceada [dot] com 8 Mayur Vihar III Sh. Randeep Kumar 011-41247640 randeep [dot] kumar [at] relainceada [dot] com 9 Nand Nagri Sh. Manoj Kumar Gangal 011-41247645 manoj [dot] gangal [at] relianceada [dot] com 10 Pahar Ganj Sh. Jagdish Pal 011-41247618 jagdish [dot] pal [at] relianceada [dot] com 11 Patel Nagar Sh. Rivendra Kumar Tyagi 011-41247244 rivendra [dot] tyagi [at] relianceada [dot] com 12 Shankar Road Sh. Raj Kumar Bharti 011-41247873 raj [dot] bharti [at] relianceada [dot] com 13 Yamuna Vihar Sh. Sanjib Pal 011-41247269 sanjib [dot] pal [at] relianceada [dot] com
Level 2
- If your query is still not resolved, then you can contact Consumer Grievance Redressal Forum details given below:
Contact No.: 8010939760
Email: cgrfbypl [at] hotmail [dot] com
Address: Sub-Station Building, Adj to BYPL Head Office,
Near Karkardooma Courts, Karkardooma, Delhi-110032, - You can contact to the business managers details given below:
| Sr No. | Division/Circle | Name | Contact No. | |
|---|---|---|---|---|
| 1 | Chandni Chowk | Sh.Mandeep Singh | 011-41249316 | mandeep [dot] rayet [at] relianceada [dot] com |
| 2 | Darya Ganj | Sh. Amit Gaur | 011-41249039 | amit [dot] a [dot] gaur [at] relinceada [dot] com |
| 3 | G.T. Road | Sh. Sanjeev Agrawal | 011-41249272 | sanjeev [dot] k [dot] agrawal [at] relianceada [dot] com |
| 4 | Karawal Nagar | Sh. Abhishek Sharma | 011-41247305 | abhishek [dot] sharma [at] relianceada [dot] com |
| 5 | Karkardooma | Sh. Devanshu Sharma | 011-41247137 | devanshu [dot] sharma [at] relianceada [dot] com |
| 6 | Krishna Nagar | Sh.Arvind Kumar Chaudhary | 011-41249296 | arvind [dot] chaudhary [at] relianceada [dot] com |
| 7 | Laxmi Nagar | Sh.Ashutosh Tripathi | 011-41249256 | ashutosh [dot] k [dot] tripathi [at] relianceada [dot] com |
| 8 | Mayur Vihar I and II | Sh. Nikunj Malik | 011-41247408 | nikunj [dot] malik [at] relianceada [dot] com |
| 9 | Mayur Vihar III | Sh. Amit Kumar Verma | 011-41247426 | amit [dot] k [dot] verma [at] relianceada [dot] com |
| 10 | Nand Nagri | Sh. Anil Shukla | 011-41247946 | anil [dot] shukla [at] relianceada [dot] com |
| 11 | Pahar Ganj | Sh.Bipin Anand | 011-41249071 | bipin [dot] anand [at] relianceada [dot] com |
| 12 | Patel Nagar | Sh. Sourav Bandyopadhyay | 011-41247228 | sourav [dot] bandyopadhyay [at] relianceada [dot] com |
| 13 | Shankar Road | Sh.Ankit Khandelwal | 011-41249338 | ankit [dot] khandelwal [at] relianceada [dot] com |
| 14 | Yamuna Vihar | Sh.Kuldeep Kumar | 011-41247270 | kuldeep [dot] baliyan [at] relianceada [dot] com |
Level 3
- If your query is not resolved, you can also escalate your query to the electricity Ombudsman details given below:
Contact No.: 011-26144979
Email: elect_ombudsman [at] yahoo [dot] com
Address: B-53, Pashchimi Marg, Opp. Tagore
International School, Vasant Vihar, New Delhi-110057. - If your query is not resolved, or you are not satisfied with the resolution given, then you can also contact to the circle head details mention below:
Sr No. Division/Circle Name Contact No. Email Circle Head (Business) 1 Central Sh. Madan Meena 011-41247363 madan [dot] meena [at] relianceada [dot] com 2 North East Sh. Santosh Srivastava 011- 41249329 santosh [dot] v [dot] srivastava [at] relianceada [dot] com 3 South East Sh. Akash Chandra Supakar 011-41249243 akash [dot] supakar [at] relianceada [dot] com Circle Head (O and M) 4 Central Sh. Nihal Meena 011-41247842 nihal [dot] meena [at] relianceada [dot] com 5 North East Sh. Chandra Pal Singh 011-41249328 chandra [dot] pal [dot] singh [at] relianceada [dot] com 6 South East Sh. Rajesh Jain 011-41249240 rajesh [dot] ku [dot] jain [at] relianceada [dot] com Head (O and M) 11 KV 7 BYPL Sh.Devender Sharma 011-41249248 devender [dot] s [dot] sharma [at] relianceada [dot] com Head Business 8 BYPL Sh.Brajesh Kumar 011-41249431 brajesh [dot] kumar [at] relianceada [dot] com Head Business (Retail) 9 BYPL Sh Naveen Vats 011-41247120 naveen [dot] vats [at] relianceada [dot] com Head (O and M) 10 BYPL Sh.Pareekshit Bhardwaj 011-41249846 pareekshit [dot] bhardwaj [at] relianceada [dot] com
Level 4
- You can also contact to the Head Customer Support details mention below:
Email: bypl [dot] customercare [at] relianceada [dot] com
Address: Customer Care, BSES Yamuna Power Limited Corporate
Annexe Building, CBD-3, Karkardooma Delhi-110032.
Divisional Offices
| Sr No. | Division Name | Address |
|---|---|---|
| 1 | Chandni Chowk | Substation Bldng, Near Town Hall, New Delhi 110006 |
| 2 | Dariya Ganj | Kamla Market Office, Asaf Ali Marg New Delhi 110001 |
| 3 | Pahar Ganj | 11 KV substation,near Aram Bagh Qtr Paharganj, New Delhi - 110055 |
| 4 | Shankar Road | 33 KV,Substation Building, Shankar Road, NEW DELHI 110060 |
| 5 | Patel Nagar | Substation Bldng, Block-18, East Patel Nagar,New Delhi -110018 |
| 6 | Karkardooma | BSES Corporate Annexe ,CBD-III GRID,Ground floor,Opposite Agarwal Fun City Mall, Karkardooma, Delhi-110032 |
| 7 | GT Road | Substation Bldg, GT Road, Shahdara Adj to Hind Pocket Books ,Delhi-110095 |
| 8 | Krishna Nagar | F-15/2, Krishna Nagar, New Delhi-110051 |
| 9 | Laxmi Nagar | East Guru Angad Nagar, Radhu Palace, Laxmi Nagar-110092 |
| 10 | Mayur Vihar I-II | Substation Bldng, Adj to LSC, pocket 1, Mayur vihar-1,New Delhi |
| 11 | Mayur Vihar -III | Substation Building -7, Near Somerville School, Vasundhara Enclave, Delhi-110096 |
| 12 | Yamuna Vihar | Substation Building at C-7, Yamuna Vihar, New Delhi - 110053 |
| 13 | Karawal Nagar | 66 KV Grid Station,Bhagirathi, near Gokul puri police station, Yamuna Vihar,Delhi |
| 14 | Nand Nagar | C-102, Tahirpur Grid , Nandnagari New Delhi -110094 |
Offices Address
| Sr No. | Circle | Division | Office | Contact No. | Address (BYPL) |
|---|---|---|---|---|---|
| 1 | South East | Vasundhara Enclave | Cash Office | 011-32960157 | B-1 Kondli Near Ryan Int Public School Mayur Vihar Phase-III |
| 2 | South East | Vasundhara Enclave | Mmg Store | - | Sstn 5 Vasundhara Enclave |
| 3 | South East | Vasundhara Enclave | Customer Assistance Booth | 011-32929544 | Opposite Ryan International School, Mayur Viahr-Iii, Delhi - 110096 |
| 4 | Central | Pahar Ganj | Cash Office | 011-32505997 | Chunna Mandi, Pahar Ganj Delhi -110055 , Motia Khan,New Delhi -110055 |
| 5 | Central | Pahar Ganj | Breakdown Office | 011-32475491 | Pahar Ganj District Office Building, Aram Bagh, Behind Pahar Ganj Police Station, Delhi-110055 |
| 6 | Central | Pahar Ganj | Customer Assistance Booth | 011-32475491 | S/Stn Bldg Ram Nagar, Near Sheela Cinema, New Delhi , S/Stn Bldg, B.G.Road,Near Bara Hind Rao,New Delhi - 110055 , S/Stn. Bldg, Ppg Quarters,Near Idgah,New Delhi -110055 |
| 7 | Central | Pahar Ganj | Mmg Office Motiyakhan | - | D Block Motiyakhan |
| 8 | North East | Karawal Nagar | Customer Assistance Booth | 011-39993289 , 011- 32529387 |
Gokul Puri,Delhi - 110094 , Mukhiya Market Main Road Karawal Nagar |
| 9 | North East | Karawal Nagar | Customer Assistrf Works | - | Sonia Vihar, Near Khazuri Khas,Police Station,Delhi - 110094 |
| 10 | North East | Karawal Nagar | 33kv Karawal Nagar Grid | 011-32982633 | Near Tb Hospital Karawal Nagar |
| 11 | North East | Dilshad Garden | Ehv(N-E) Dilshad Garden | - | District Centre Near Pummy Chowk Dilshad Garden |
| 12 | North East | Dilshad Garden | Customer Assistance Booth | 011-39506100 | G.T Road, Delhi -110095 , Dda Flats Jafrabad, Delhi -110095 |
| 13 | North East | Dilshad Garden | Dispensary | - | C- Block, Seema Puri |
| 14 | North East | Dilshad Garden | Complaint Centre | - | Zonal Office,New Zafrabad,Delhi-110032 |
| 15 | North East | Dilshad Garden | Bm Support,Recovery,Business | 011-39993414 | Tahir Pur,Near Purvi Delhi Khel Parisar |
| 16 | North East | Dilshad Garden | Mmg/ Mlcc | - | A-Block, Jhilmil Industrial Area,Dilshad Garden, Delhi -110095 |
| 17 | North East | Nand Nagri | Ehv(N-E) Ghonda Grid | - | Loni Mor, Goal Chakkar |
| 18 | North East | Nand Nagri | Customer Assistance Booth | - | East Of Loni Road Near Lig Market Near Mother Dairy Delhi 93 |
| 19 | North East | Nand Nagri | Complaint Centre | - | West Joyti Nagar, East Of Loni Road, Behind Gopal Nursing Home |
| 20 | North East | Yamuna Vihar | Customer Assistance Booth/Dispensary | 011-39993253 | C-12, Yamuna Vihar |
| 21 | North East | Yamuna Vihar | Cash Office Seelampur Grid | - | Seelam Pur Chowk Opp:Seelam Pur Metro Station |
| 22 | North East | Yamuna Vihar | Enforcement Office | - | Shastri Park Gris S/Stn. 0 Pusta,Near Mcd Flats.Delhi - 110063 |
Officer Contact Details
| Sr No. | Department | Contact No. | |
|---|---|---|---|
| 1 | Net Metering | 011-41247068, 011-41247031, 011-41247953 | netmetering [dot] bypl [at] relianceada [dot] com |
| 2 | BYPL Vigilance Department | 8010930719, 8588892156 (For WhatsApp Support) | bypl [dot] vigilance [at] relianceada [dot] com |
Download Forms
Head Office
BSES Yamuna Power Limited (BYPL),
Shakti Kiran Building, Karkardooma,
Near Karkardooma Court Delhi - 110032 .
