BSES Yamuna Power Customer Care No.
Organization:
bsesdelhi.com Toll free Number(s):
- 19122 (24x7 Helpline)
All India Number(s):
- 011-4199 9808 (Streetlight Emergency Helpline)
Website:
Official Website
iOS App:
BYPL Connect
Android App:
BYPL Connect - bypl [dot] customercare [at] reliancegroupindia [dot] com (For General Information)
Important Links
SMS Services
Send a SMS Text to 5616107 to avail the below mentioned Services.
| Sr No. | Service | SMS Text |
|---|---|---|
| 1 | Get Duplicate Bill | Type BSESRP< space >DBIL< space >your 9 digit CA No. |
| 2 | Register for E-bill | Type BSESRP< space >EBIL< space >your 9 digit CA No.< space >your Email Id |
| 3 | Get Last 5 Bill Details | Type BSESRP< space >BILL<space>your 9 digit CA No. |
| 4 | For Bill Not Received | Type BSESRP< space >BNR<space>your 9 digit CA No. |
| 5 | Get Last 5 Payments Details | Type BSESRP< space >PMNT<space>your 9 digit CA No. |
| 6 | To register No Current Complaint | Type BSESRP< space >NC< space >your 9 digit CA No. |
| 7 | To register Voltage Fluctuation Complaint | Type BSESRP< space >LV< space >your 9 digit CA No. |
| 8 | To register Meter Burnt Complaint | Type BSESRP< space >MB< space >your 9 digit CA No. |
| 9 | For PAN Number Updation | Type BSESRP< space >PAN< space >your 9 digit CA No.< space >your PAN No. |
| 10 | For GST Number Updation | Type BSESRP< space >GST< space >your 9 digit CA No.< space >your GST No. |
Divisional Offices
| Sr No. | Division | Address |
|---|---|---|
| 1 | Chandni Chowk | Substation Building, Near Town Hall, New Delhi 110006 |
| 2 | Dariya Ganj | Kamla Market Office, Asaf Ali Marg, New Delhi 110001 |
| 3 | Pahar Ganj | 11 KV substation, near Aram Bagh Qtr, Paharganj, New Delhi - 110055 |
| 4 | Shankar Road | 33 KV Substation Building, Shankar Road, New Delhi 110060 |
| 5 | Patel Nagar | Substation Building, Block-18, East Patel Nagar, New Delhi -110018 |
| 6 | Karkardooma | BSES Corporate Annexe, CBD-III GRID, Ground floor, Opposite Agarwal Fun City Mall, Karkardooma, Delhi-110032 |
| 7 | G T Road | Substation Building, GT Road, Shahdara Adj to Hind Pocket Books, Delhi-110095 |
| 8 | Krishna Nagar | F-15/2, Krishna Nagar, New Delhi-110051 |
| 9 | Laxmi Nagar | East Guru Angad Nagar, Radhu Palace, Laxmi Nagar-110092 |
| 10 | Mayur Vihar I-II | Substation Building, Adj to LSC, pocket 1, Mayur Vihar-1, New Delhi |
| 11 | Mayur Vihar -III | Substation Building -7, Near Somerville School, Vasundhara Enclave, Delhi-110096 |
| 12 | Yamuna Vihar | Substation Building at C-7, Yamuna Vihar, New Delhi - 110053 |
| 13 | Karawal Nagar | 66 KV Grid Station, Bhagirathi, near Gokulpuri police station, Yamuna Vihar, Delhi |
| 14 | Nand Nagri | C-102, Tahirpur Grid, Nandnagari, New Delhi -110094 |
For Complaint
Level 1
- For any query/complaint, you can contact at 19122 (24/7, Helpline No.) .
- If your query is not resolved, then you can contact to the business managers details given below:
Sr No. Division/Circle Name Contact No. Email 1 Chandni Chowk Sh.Mandeep Singh 011-41249316 mandeep [dot] rayet [at] reliancegroupindia [dot] com 2 Darya Ganj Sh.Bipin Anand 011-41249039 bipin [dot] anand [at] reliancegroupindia [dot] com 3 G.T. Road Sh. Sanjeev Agrawal 011-41249272 sanjeev [dot] k [dot] agrawal [at] reliancegroupindia [dot] com 4 Karawal Nagar Sh. Ankit Khandelwal 011-41247305 ankit [dot] khandelwal [at] reliancegroupindia [dot] com 5 Karkardooma Ms. Pragya Paliwal 011-41247137 pragya [dot] paliwal [at] reliancegroupindia [dot] com 6 Krishna Nagar Sh. Abhishek Sharma 011-41249296 abhishek [dot] sharma [at] reliancegroupindia [dot] com 7 Laxmi Nagar Sh. Ashutosh Tripathi 011-41249256 ashutosh [dot] k [dot] Tripathi [at] reliancegroupindia [dot] com 8 Mayur Vihar I and II Sh. Nikunj Malik 011-41247408 nikunj [dot] malik [at] reliancegroupindia [dot] com 9 Mayur Vihar III Sh. Devanshu Sharma 011-41247426 devanshu [dot] sharma [at] reliancegroupindia [dot] com 10 Nand Nagri Sh. Anil Shukla 011-41247946 anil [dot] shukla [at] reliancegroupindia [dot] com 11 Pahar Ganj Sh. Amit Gaur 011-41249071 amit [dot] a [dot] gaur [at] reliancegroupindia [dot] com 12 Patel Nagar Sh. Sourav Bandyopadhyay 011-41247228 sourav [dot] bandyopadhyay [at] reliancegroupindia [dot] com 13 Shankar Road Sh. Giridhari Pradhan 011-41249338 giridhari [dot] pradhan [at] reliancegroupindia [dot] com 14 Yamuna Vihar Sh. Kuldeep Kumar 011-41247270 kuldeep [dot] baliyan [at] reliancegroupindia [dot] com
Level 2
- If your query is still not resolved, then you can contact Consumer Grievance Redressal Forum details given below:
Contact No.: 8010939760
Email: cgrfbypl [at] hotmail [dot] com
Address: Sub-Station Building, Adj to BYPL Head Office,
Near Karkardooma Courts, Karkardooma, Delhi-110032, - You can contact to the division managers details given below:
Sr No. Division/Circle Name Contact No. Email 1 Chandni Chowk Sh. Pardeep Kumar Garg 011-41249544 pradeep [dot] garg [at] reliancegroupindia [dot] com
2 Darya Ganj Sh. Sunil Sharma 011-41247329 sunil [dot] p [dot] sharma [at] reliancegroupindia [dot] com 3 G.T. Road Sh. N Aravindh Babu 011-41247642 aravindh [dot] babu [at] reliancegroupindia [dot] com 4 Karawal Nagar Sh. Dinesh Kumar Yadav 011-41247309 dinesh [dot] k [dot] yadav [at] reliancegroupindia [dot] com 5 Karkardooma Sh. Sudesh Kumar Singh 011-41247627 sudesh [dot] k [dot] singh [at] reliancegroupindia [dot] com 6 Krishna Nagar Sh. Khemraj Bairwa 011-41247630 khemraj [dot] bairwa [at] reliancegroupindia [dot] com 7 Laxmi Nagar Sh. Deepak Kumar Saxena 011-41247634 deepak [dot] k [dot] saxena [at] reliancegroupindia [dot] com 8 Mayur Vihar I and II Sh. Sushil Sharma 011-41247636 sushil [dot] k [dot] sharma [at] reliancegroupindia [dot] com 9 Mayur Vihar III Sh. Randeep Kumar 011-41247640 randeep [dot] kumar [at] reliancegroupindia [dot] com 10 Nand Nagri Sh. Manoj Kumar Gangal 011-41247645 manoj [dot] gangal [at] reliancegroupindia [dot] com 11 Pahar Ganj Sh. Gagan Sharma 011-41247618 gagan [dot] sharma [at] reliancegroupindia [dot] com 12 Patel Nagar Sh. Rivendra Kumar Tyagi 011-41247244 rivendra [dot] tyagi [at] reliancegroupindia [dot] com 13 Shankar Road Sh. Srajan Mangal 011-41247873 srajan [dot] mangal [at] reliancegroupindia [dot] com 14 Yamuna Vihar Sh. Mukesh Kumar 011-41247269 mukesh [dot] k [dot] panwar [at] reliancegroupindia [dot] com
Level 3
- If your query is not resolved, you can also escalate your query to the electricity Ombudsman details given below:
Contact No.: 011-26144979
Email: elect_ombudsman [at] yahoo [dot] com
Address: B-53, Pashchimi Marg, Opp. Tagore
International School, Vasant Vihar, New Delhi-110057. - If your query is not resolved, or you are not satisfied with the resolution given, then you can also contact to the circle head details mention below:
Sr No. Division/Circle Name Contact No. Email Circle Head (Business) 1 Central Sh. Madan Meena 011-41247363 madan [dot] meena [at] relianceada [dot] com 2 North East Sh. Santosh Srivastava 011- 41249850 santosh [dot] v [dot] srivastava [at] reliancegroupindia [dot] com 3 South East Sh. Girish Deelip Gharge 011-41247290 girish [dot] gharge [at] reliancegroupindia [dot] com Circle Head (O and M) 4 Central Sh. Chandra Pal Singh 011-41247842 chandra [dot] pal [dot] singh [at] reliancegroupindia [dot] com 5 North East Sh. Avdhesh Aggarwal 011-41249328 avdhesh [dot] agarwal [at] reliancegroupindia [dot] com 6 South East Sh. Rajesh Jain 011-41249240 rajesh [dot] ku [dot] jain [at] relianceada [dot] com Head (O and M) 11 KV 7 BYPL Sh. Gopal Nariya 011-41249248 gopal [dot] nariya [at] reliancegroupindia [dot] com Head Business 8 BYPL Sh.Brajesh Kumar 011-41249431 brajesh [dot] kumar [at] relianceada [dot] com Head Business 9 BYPL Sh Naveen Vats 011-41247120 naveen [dot] vats [at] relianceada [dot] com
Level 4
- You can also contact to the Head Customer Support details mention below:
Email: bypl [dot] customercare [at] relianceada [dot] com
Address: Customer Care, BSES Yamuna Power Limited Corporate
Annexe Building, CBD-3, Karkardooma Delhi-110032.
Offices Address
| Sr No. | Circle | Division | Office | Contact No. | Address (BYPL) |
|---|---|---|---|---|---|
| 1 | South East | Vasundhara Enclave | Cash Office | 011-32960157 | B-1 Kondli Near Ryan Int Public School Mayur Vihar Phase-III |
| 2 | South East | Vasundhara Enclave | Mmg Store | - | Sstn 5 Vasundhara Enclave |
| 3 | South East | Vasundhara Enclave | Customer Assistance Booth | 011-32929544 | Opposite Ryan International School, Mayur Viahr-Iii, Delhi - 110096 |
| 4 | Central | Pahar Ganj | Cash Office | 011-32505997 | Chunna Mandi, Pahar Ganj Delhi -110055 , Motia Khan,New Delhi -110055 |
| 5 | Central | Pahar Ganj | Breakdown Office | 011-32475491 | Pahar Ganj District Office Building, Aram Bagh, Behind Pahar Ganj Police Station, Delhi-110055 |
| 6 | Central | Pahar Ganj | Customer Assistance Booth | 011-32475491 | S/Stn Bldg Ram Nagar, Near Sheela Cinema, New Delhi , S/Stn Bldg, B.G.Road,Near Bara Hind Rao,New Delhi - 110055 , S/Stn. Bldg, Ppg Quarters,Near Idgah,New Delhi -110055 |
| 7 | Central | Pahar Ganj | Mmg Office Motiyakhan | - | D Block Motiyakhan |
| 8 | North East | Karawal Nagar | Customer Assistance Booth | 011-39993289 , 011- 32529387 |
Gokul Puri,Delhi - 110094 , Mukhiya Market Main Road Karawal Nagar |
| 9 | North East | Karawal Nagar | Customer Assistrf Works | - | Sonia Vihar, Near Khazuri Khas,Police Station,Delhi - 110094 |
| 10 | North East | Karawal Nagar | 33kv Karawal Nagar Grid | 011-32982633 | Near Tb Hospital Karawal Nagar |
| 11 | North East | Dilshad Garden | Ehv(N-E) Dilshad Garden | - | District Centre Near Pummy Chowk Dilshad Garden |
| 12 | North East | Dilshad Garden | Customer Assistance Booth | 011-39506100 | G.T Road, Delhi -110095 , Dda Flats Jafrabad, Delhi -110095 |
| 13 | North East | Dilshad Garden | Dispensary | - | C- Block, Seema Puri |
| 14 | North East | Dilshad Garden | Complaint Centre | - | Zonal Office,New Zafrabad,Delhi-110032 |
| 15 | North East | Dilshad Garden | Bm Support,Recovery,Business | 011-39993414 | Tahir Pur,Near Purvi Delhi Khel Parisar |
| 16 | North East | Dilshad Garden | Mmg/ Mlcc | - | A-Block, Jhilmil Industrial Area,Dilshad Garden, Delhi -110095 |
| 17 | North East | Nand Nagri | Ehv(N-E) Ghonda Grid | - | Loni Mor, Goal Chakkar |
| 18 | North East | Nand Nagri | Customer Assistance Booth | - | East Of Loni Road Near Lig Market Near Mother Dairy Delhi 93 |
| 19 | North East | Nand Nagri | Complaint Centre | - | West Joyti Nagar, East Of Loni Road, Behind Gopal Nursing Home |
| 20 | North East | Yamuna Vihar | Customer Assistance Booth/Dispensary | 011-39993253 | C-12, Yamuna Vihar |
| 21 | North East | Yamuna Vihar | Cash Office Seelampur Grid | - | Seelam Pur Chowk Opp:Seelam Pur Metro Station |
| 22 | North East | Yamuna Vihar | Enforcement Office | - | Shastri Park Gris S/Stn. 0 Pusta,Near Mcd Flats.Delhi - 110063 |
Officer Contact Details
| Sr No. | Department | Contact No. | |
|---|---|---|---|
| 1 | Net Metering | 011-41247068, 011-41247031, 011-41247953 | netmetering [dot] bypl [at] relianceada [dot] com |
| 2 | BYPL Vigilance Department | 8010930719, 8588892156 (For WhatsApp Support) | bypl [dot] vigilance [at] relianceada [dot] com |
Download Forms
Head Office
BSES Yamuna Power Limited (BYPL),
Shakti Kiran Building, Karkardooma,
Near Karkardooma Court Delhi - 110032 .
