Care Health Insurance Customer Care No. 1800 102 6655

Updated on Wednesday, 10 December 2025 - 12:18pm

Organization:

Care Health Insurance Company Limited

Toll free Number(s):

1800 102 6655 (For Customer Support)
1800 102 4499 (To Buy New Policy)
1800 102 4488 (Alternate Customer Support)

All India Number(s):

8860 402 452 (For WhatsApp Support)

Website:

Official Website

iOS App:

Care Health - Customer App

Android App:

Care Health - Customer App

IVRS Menu: 1800 102 6655/1800 102 4488

Select your preferred language

Press 1: If you are an existing customer
- Press 1: For claims
- Press 2: For policy renewal
- Press 3: For policy related query
- Press 4: To download Care Health customer app
- Press 5: For senior citizens
- Press 6: To buy a new policy
Press 2: If you want to buy a Care Health Insurance policy

Email

customerfirst [at] careinsurance [dot] com (For Customer Care)

Important Links

Claim Process

For any query related to claim process you can call at 18001026655, 18001024488 or you can mail at customerfirst [at] careinsurance [dot] com
You can also fill this Claim Form or visit your nearest Branch Location .
For more information please read .

Grievance Redressal

Level 1:

For any complaint you can contact at the details given below.
Contact No.: 18001024488 (For Senior Citizens), 8860402452 (WhatsApp Support)
Address: Customer Service Care Health Insurance Limited ,
Vipul Tech Square, Tower C, 3^rd Floor, Golf Course Road, Sector - 43,
Gurugram - 122009
You can also fill this Complaint Form

You can also visit your nearest Branch Location or contact at the details given below:

Sr. No.	Branch Location	Name	Contact No.	Address
1	Amritsar	Akshay Arora	9289454707	1^st Floor, Taneja Tower, SCO No. 28, Ranjeet Avenue, Amritsar, Punjab - 143001
2	Jammu	Shruti Sharma	7042900266	210, B-1, 2^nd Floor, North Block, Bahu Plaza, Jammu, J&K - 180001
3	Ludhiana	Anil Kumar	9289454711	SCO No. 14, Sky Land Towers Pvt. Ltd., 3^rd Floor, Feroze Gandhi Market, Ludhiana - 141001
4	Rupnagar-Anandpur Sahib	Navdeep Sharma	7307307818	1^st Floor, Ward No. 1 Majara, Market Chowk, Chandigarh-Nangal Road, Anandpur Sahib, Rupnagar - 140118
5	Ludhiana (Mall Road)	Jaswinder Singh	9289454818	B-19-89/4, 1^st Floor, Lodhi Tower, Mall Road, Ludhiana - 141001
6	Hoshiarpur	Kriti	9289454708	Unit No. SF-1, 2^nd Floor, Eminent Mall, Court Road, Hoshiarpur - 146001
7	Samba-Mandikotli	Umang Dubey	9289454827	Mandi Kotli, Near District Hospital Road, National Highway, Samba - 184121
8	Muktsar	Monika Rani	9289454712	12-B12, 1^st Floor, Kotkapura Road, Opp. Jindal Hospital, Above ICICI Bank, Muktsar - 152026
9	Jalandhar	Manpreet	9289454709	1^st Floor, Nirmal Complex, Civil Lines, G.T. Road, Jalandhar - 144001
10	Udhampur	Priyanka	9289454706	W. No. 7 (Old) & W. No. 11 (New), Shiv Nagar, Udhampur - 182101
11	Srinagar - Residency Road	Ruhana	8527855445	4^th Floor, Chinar Commercial Complex, The Bund, Residency Road, Srinagar - 190001
12	Kathua	Gagan	9319272198	Ward No. 2, College Road, Opp. UCO Bank, Kathua - 184101
13	Jammu - Residency Road	Navdeep Sharma	7307307818	1^st Floor, K.C. Plaza, Residency Road, Jammu - 180001
14	Doda	Navdeep Sharma	7307307818	Habib Mall, Near Bus Stand, Doda - 182202
15	Tarn Taran Sahib	Navdeep Sharma	7307307818	1^st Floor, Above Canara Bank, Jandiala Road, Tarn Taran - 143401
16	Gurdaspur	Farha	9289454817	2^nd Floor, SCO 22, PUDA Avenue Market, Jail Road, Gurdaspur - 143521
17	Rajouri	Navdeep Sharma	7307307818	1^st Floor, Near Police Line, Opp. Postal Colony, Rajouri - 185131
18	Leh - Ladakh	Navdeep Sharma	7307307818	2^nd Floor, Lhadan Complex, Near ITBF, Main Market, Leh - 194101
19	Gomti Nagar (Lucknow)	Kushagra Gaur	8527724942	4^th Floor, Cyber Tower, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
20	Allahabad	Manish Bhatt	9289454721	2^nd Floor, Premises No. 200/45, M.G. Marg, Allahabad - 211002
21	Lucknow (Hazratganj)	Neeraj Kumar Kanojia	9289454726	2^nd Floor, New Janpath Complex, Ashok Marg, Hazratganj, Lucknow - 226001
22	Kanpur - Civil Lines	Vineet Trivedi	9289454725	Unit 607/608/609, 6^th Floor, KAN Chambers, Civil Lines, Kanpur - 208001
23	Varanasi	Dinesh Amarnath Madwesia	9289454730	5^th Floor, Arihant Complex, Sigra, Varanasi - 221010
24	Gorakhpur	Sanyog Gupta	9289454724	Shop No. 17 & 18, Cross Road Mall, Gorakhpur - 273001
25	Patiala	Ankush Mittal	9289454713	SCO 96, 1^st Floor, New Leela Bhawan, Patiala - 147001
26	Chandigarh	Om Prakash	9289454686	SCO No. 127-128, 1^st Floor, Sector 9-C, Madhya Marg, Chandigarh - 160017
27	Khanna	Navdeep Sharma	7307307818	Shop No. 4, Ground Floor, City Centre, GT Road, Khanna, Punjab - 141401
28	Sangrur	Makhan Singh	8527866767	1^st Floor, Above Kamal Medicos, Nabha Gate, Sangrur, Punjab - 148001
29	Pathankot	Navdeep Sharma	7307307818	2^nd Floor, Dalhousie Road, Opp. Shani Mandir, Pathankot - 145001, Punjab
30	Moga	Navdeep Sharma	7307307818	SCO No. 6, 1^st Floor, Improvement Trust Complex, GT Road, Moga - 142001, Punjab
31	Chembur (Swastik Chambers)	Yogesh Malgaonkar	9289454794	Office No. 1207, 12^th Floor, Signature Business Park, Plot B, Off R.C. Marg, Near Fine Arts Auditorium, Opp. Golden Lawn Hotel, Chembur, Mumbai - 400071
32	Dadar	Rohan Gaonkar	8527888942	Premises No. 1, 1^st Floor, Framorz Court, Dada Saheb Phalke Road, Dadar (East), Mumbai - 400014
33	Mulund - Mumbai	Santosh Palekar	9289454799	501, 5^th Floor, 360 Degree, LBS Marg, Mulund, Mumbai - 400080
34	Panvel	Vinayak Patil	9289454802	Office No. 08, Ground Floor, A-Wing, Neelkanth Landmark, Behind Orion Mall, Panvel, Maharashtra - 410206
35	Kurla	Sagar Gavali	8527933771	4-B-21, 4^th Floor, Phoenix Paragon Plaza, LBS Road, Kurla West, Mumbai - 400070
36	Panchpakhadi - Thane	Nilesh Ghodke	7506505135	Tritan Dreams Building, 1^st Floor, Plot No. 303, Thane West - 400602
37	Ulwe	Nilesh Ghodke	7506505135	NMS ICON, Office No. 511 & 512, 5^th Floor, Plot No. 194, Sector-19, Ulwe, Navi Mumbai
38	Ahmednagar	Shaninath Jagtap	9289454787	Office No. 201, 2^nd Floor, Madane Arcade, TP SC No. 04, Final Plot No. 142 TP 4 Nagar, Manmad Road, Near Zopadi Canteen, Savedi, Ahmednagar - 414003
39	Aurangabad	Anand Salve	9289454789	1^st Floor, Rajendra Bhavan, Near LIC Office, Adalat Road, Aurangabad - 431005
40	Jalgaon	Yogesh Jane	9289454790	2^nd Floor, Gangai Building, Ring Road, Shikshak Wadi, Near JDCC Bank, Jalgaon - 425001
41	Karad	Rajesh Nikam	9289454791	“Rukmini”, C-1, 17 Shivaji Housing Society, Budhawar Peth, Karad, Maharashtra - 415110
42	Satara	Sagar Yadav	9289454811	“Sushrut”, F-4, 1^st Floor, CTS 504A/1, Behind S.T. Stand, Sadar Bazar, Satara - 415001
43	Dhule	Shripad Joshi	8527944558	Kai Abasaheb, R.R. Patil Vyapari Sankool, 201A & 201B, 2^nd Floor, CTS No. 1618+1618A, Parola Road, Dhule - 424001
44	Ratnagiri	Vikrant Khanvilkar	7066930737	Office No. 4, D.A. Bhosale Plaza, Shivajinagar, Ratnagiri - 415639
45	Goa - Panjim	Shashank Patil	9289454765	Plots No. 41 & 42, Door 721, 7^th Floor, Gera’s Imperium Grand, EDC Patto, Panjim, Goa - 403001
46	Visakhapatnam	Prasanth Polinate	9289454737	Door No. 47-10-21/20, Flat No. 4-B, Isnar Plaza, 4^th Floor, Dwarakanagar, Visakhapatnam, Andhra Pradesh - 530016
47	Belgaum	Ramesh Devagiri	9289454744	Bamane Tower, 3^rd Floor, Opp. Fire Brigade Office, Kanapur Road, Belgaum, Karnataka - 590003
48	Hubli	Arun Praveen Mothukuri	9289454745	First Floor, SKD Heights, Shop No-6,7,8, Mariyana Thimma, Sagra Village, Vidyanagar, Hubli-Dharward Road, Hubli, Karnataka - 580021
49	Kodagu	Aiyappa J U	9289454746	Sl.No. 61/73, Kariappa Plaza, Kaikeri Village, Gonikoppa Main Road, Virajpet Taluk, Kodagu, Karnataka - 571213
50	Mangalore	Parthiv Haridas	9289454747	14-2-104/31, Shop No: 301, 3^rd Floor, City Light Building, Balmatta Road, Hampanakatta, Mangalore, Karnataka - 575001
51	Mysore	Nanditha S	9289454748	CH-9/5 & 6, 2^nd Main, 5^th Cross, Saraswathipuram, Mysore, Karnataka - 570009
52	Udupi	Nimitha P Poojari	9289454749	Door No 13/2-1A4, 1^st Floor, Vishvas Towers, Behind Court, Udupi, Karnataka - 576101
53	Kochi	Rajesh R	9289454750	3^rd Floor, Door No - 55/686, D1 & D2, Vellathottam White Tower, S.A Road, Panampilly Nagar, Kochi, Kerala - 682036
54	Trivandrum	Devipriya U S	9289454828	Menathottam Chambers, Door No. T.C. 2/2442/9, 3^rd Floor, Pattom Palace P.O, Thiruvananthapuram, Kerala - 695004
55	Thrissur	Dineesh P A	9289454751	2^nd Floor, Trichur Trade Center, Kuruppam Road, Thrissur, Kerala - 680001
56	Kollam	Arifali Moulaali Chikodi	9311068931	First Floor, Cherayil Towers, Kadappakada, Kollam Dist, Kerala - 691008
57	Hassan	Sushmitha	8527724230	2^nd Floor, Srinidhi Towers, 2^nd Main Road, Kuvempunagar, Hassan - 573201
58	Calicut	Arifali Moulaali Chikodi	9845964247	2^nd Floor, MN Tower, Kalathinkunu Desam, Wayanad Road, Near Fathima Hospital, Calicut - 673001
59	Puttur	Arifali Moulaali Chikodi	9845964247	D No IV 645 G/H, 2^nd Floor, Mahadevi Sankirna, Main Road Yelmudi, Puttur, Karnataka - 574201
60	Shimoga	Arifali Moulaali Chikodi	9845964247	Sree Karthik Plaza, 2^nd Floor, Nehru Road, Durgi Gudi, Shimoga - 577201, Karnataka
61	Ghaziabad	Baladatt	9289454722	SCO 603 & 604, 6^th Floor, Ansal Shivam Corporate Tower, R.D.C, Raj Nagar, Ghaziabad, Uttar Pradesh - 201204
62	Vaishali	Sukhbir Singh	9311261008	Office No. 6, 1^st Floor, Mahaluxmi Metro Tower, Sector 4, Vaishali, Ghaziabad, Uttar Pradesh - 201010
63	Rewari	Sukhbir Singh	9311261008	SCO-33, 2^nd Floor, Brass Market, Rewari, Haryana - 123401
64	Faridabad	Jai Beer	9289454696	1st Floor, Plot No. 37BP, WG Tower, Neelam Bata Road, NIT, Faridabad, Haryana - 121001
65	Gurgaon - Sushant Lok	Rahul	9289454698	FF-305 ‘G’, Sushant Shopping Arcade, Sushant Lok, Phase-I, Gurgaon, Haryana - 122009
66	Noida - Sector 18	Nitin Pal	9289454729	Krishna Plaza, Office No. F 7/20, Wave Silver Tower, Plot No. D-6, Sector 18, Noida, Uttar Pradesh - 201301
67	Gurgaon - Sector 14	Kartik Sharma	9289454697	2^nd Floor, Plot No. 2320, Old Delhi Road, Opp. Airforce School, Gurgaon, Haryana - 122001
68	Noida - Sector 62	Sukhbir Singh	9311261008	Unit No. 504, Tower C, Ithum Building, Noida Sector 62, Noida - 201301, Uttar Pradesh
69	Laxmi Nagar	Surendra Singh	9289454692	Office No. 415-416, 4^th Floor, Roots Tower, Plot No. 7, District Centre, Laxmi Nagar, New Delhi - 110092
70	Dilshad Garden	Nikita Gautam	8527916611	1/377, First Floor, Main G.T Road, Shahdara, UCO Bank Building, Delhi - 110032
71	Green Park - New Delhi	Aniket	9289454689	S-13, Green Park Ext., Opp. Uphaar Cinema, New Delhi - 110016
72	KG Marg - Connaught Place	Dhananjay Kumar	9289454814	Unit No. 216, 218 & 220, 2^nd Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, Connaught Place, New Delhi - 110001
73	Janakpuri	Vivek Kumar Sah	9289454691	Flat No. 301, DDA Building No. 5, District Centre, Janakpuri, New Delhi - 110058
74	Rajendra Place	Pramod Sah	9289454695	2^nd Floor, Office No. 202 & 203, Prabhat Kiran, Rajendra Place, New Delhi - 110008
75	Pitampura	Divya	9289454694	301, 3^rd Floor, NDM-2, NSP (Netaji Subhash Place), Pitampura, Delhi - 110034
76	Nehru Place	Sanju Thakur	9289454693	5^th Floor, 19^th Chawala House, Nehru Place, New Delhi - 110019
77	Dwarka	Kunal Bharti	9289454690	Shop No. 12 & 13, Second Floor, Manish Mega Plaza, Plot No. 13, Sector-5, MLU Pocket, Dwarka, Delhi - 110075
78	Vasant Vihar - New Delhi	Prakash	8130430061	Building No. 38, 2^nd Floor, Community Centre, Basant Lok, Vasant Vihar, New Delhi - 110057
79	Kirti Nagar - New Delhi	Shivani	9319272189	SCO-B12, Tagore Market, Kirti Nagar, New Delhi - 110015
80	Paschim Vihar - New Delhi	Ravinder Singh	9205087357	Office No. 218, LSC DDA Market, A-6 Block, Paschim Vihar, New Delhi - 110063
81	Rohini - Sector 9	Sukhbir Singh	9311261008	Office No. 431, 4^th Floor, SG Shopping Mall, DC Chowk, Sector 9, Rohini, Delhi - 110085
82	Naraina	Saurav Kumar Singh Thakur	9205089662	C-190, 2^nd Floor, Northern Side, Phase-1, Naraina Industrial Area, Delhi - 110028
83	Lajpat Nagar	Diksha	9289454687	First Floor, L-96, Lajpat Nagar-II, New Delhi - 110024
84	Kolhapur	Karan Ayurekar	7756025059	C-15, First Floor, Royal Plaza, Dabholkar Corner, Kolhapur, Maharashtra - 416003
85	Nashik	Mangesh Kase	9289454806	5^th Floor, Siddhi Pooja Business Centre Apartment, New Pandit Colony, Saharanpur Road, Nashik - 422002
86	Pune - Shivaji Nagar	Rajesh Jagannath Shirsath	9289454807	Office No. 501, 502 & 515 (A+B), 5^th Floor, City Mall, Ganesh Khind Road, Shivaji Nagar, Pune - 411007
87	Pune - Camp	Shashikant Shingote	9289454808	“Aditi Commerce Centre”, Cantonment S. R. No. 290, Office No. 504, 2536, East Street, Pune Camp, Pune - 411001
88	Pune - Pimpri	Rajaram Deelip Lohar	9289454809	Unit No. 01, 3^rd Floor, MSR Capital, CTS No. 5864, S. No. 36, Hissa No. 3+4+7A+7B+8/1A/5, Pimpri Waghire, Pune - 411017
89	Pune - Viman Nagar	Datta Baban Landge	9289454810	Platinum Square Phase-I, Office No. 905, 9^th Floor, Plot No. 3, Near Hyatt Hotel, Vimannagar, Pune - 411014
90	Sholapur	Basavraj Satayya Swami	9289454812	1^st Floor, Kanale Plaza, 82 Railway Line, Dufferin Chowk, Solapur, Maharashtra - 413001
91	Latur	Namdev Janardhan Jadhav	8527724174	AB Tower, Main Ausa Road, Infront of HDFC Bank, Latur, Maharashtra - 413512
92	Hadapsar (Pune)	Sharad Jadhav	9289454824	Survey No. 225/6B, 3^rd Floor, Office No. 301, Ramkrishna Plaza, Pune-Solapur Road, Hadapsar, Pune - 411028
93	Pune - Narayan Peth	Sharad Jadhav	9289454824	Multipurpose Hall No.50-53, 2^nd Floor, City Jewel Building, 709, Narayan Peth, Laxmi Road, Pune-411030
94	Baramati	Sharad Jadhav	9289454824	102, 1^st Floor, Sri Plaza, Ambika Nagar Ring Road, Jalochi, Baramati, Maharashtra-413102
95	Sangli	Sharad Jadhav	9289454824	3^rd Floor, Shiv Meridian, CTS No.404/3, Azad Chowk, Khangag, Sangli Miraj Kupwad Municipal Corporation, Taluka Miraj, Dist. Sangli-416436
96	Pune - Kothrud	Sharad Jadhav	9289454824	Bearing 402, 4^th Floor, B Junction, Next to Kothrud Post Office, Near Karve Statue, Kothrud, Pune-411029
97	Ahmednagar - Sangamner	Sharad Jadhav	9289454824	Ashoka Heights, 2^nd Floor, Ganesh Nagar, Pune-Nashik Highway, Sangamner, Dist. Ahmednagar-422605
98	Jaipur - Tonk Road	Neha Barsha	8949771484	SCO 403, Sunny Paradise, Near Kamal & Company, Tonk Road, Jaipur-302018, Rajasthan
99	Jaipur - Vidyanagar	Dimple	7404486116	Unit No.27, 4^th Floor, Alankar Plaza, P. No-A-10, Central Spine, Vidhyadhar Nagar, Jaipur-302039
100	Jaipur - C Scheme	Brajesh Singh	9289454716	Unit No.701, 7^th Floor, Trimurty's V-Jai City Point, Ashok Marg, Ahimsa Circle, C-Scheme, Jaipur-302001
101	Sikar	Seema Sharma	8527724238	3^rd Floor, 303A, Crystal Tower, Station Road, Sikar-332001
102	Kota	Anil Mehra	9509270681	Ground Floor, 96 Shopping Center, Gumanpura, Kota-302019
103	Bikaner	Govardhan Pareek	8561074141	Parshavanth Plaza, 1^st Floor, Near Railway Station, Rani Bazar, Bikaner-334001
104	Udaipur	Priyesh Jain	9571848890	Office No.414, Plot No.3-6, Mangalam Fun Square, Udaipur Shahar, Durga Nursery Road, Udaipur-313004
105	Jaipur - Vaishali Nagar	Vikas Kumar Gulyani	9289454717	2^nd Floor, 149 Rathor Nagar, Vaishali Nagar, Jaipur-302021
106	Jodhpur	Vikas Kumar Gulyani	9289454717	No.2, 2^nd Floor, Choudhary Bhawan, Shanischar Ji Ka Than, Chopasni Road, Jodhpur-342001
107	Pali	Vikas Kumar Gulyani	9289454717	2^nd Floor, Kishan Kesari Tower, 151, Bapu Nagar Vistar, College Road, Pali-306401
108	Alwar	Vikas Kumar Gulyani	9289454717	Office No.6 & 7, 2^nd Floor, Plot No.91, Crystal Tower, Near Nangli Circle, Alwar-301001
109	Bhiwadi	Vikas Kumar Gulyani	9289454717	A-2, 2^nd Floor, Sakuntalam Tower, Bhagat Singh Colony, Bhiwadi, Tehsil Tijara, District Alwar-301019
110	Ajmer	Vikas Kumar Gulyani	9289454717	4^th Floor, Unit No.6 & 7, Miraj Mall, Ajmer-305001
111	Bhilwara	Vikas Kumar Gulyani	9289454717	Shop No.18, 1^st Floor, Block-B, S.K. Plaza, Bhilwara-311001
112	Bhagalpur	Babaji Behera	9289454673	3^rdFloor, Amiya Tower, Masakchak Road, Ghantaghar, Bhagalpur, Bihar-812001
For more information please read .

Level 2:

If your are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
You can also lodge your complaint online through Council for Insurance Ombudsmun (CIO) or visit CIO Centres .

Offices Address

Sr No.	Office	Address (Care Health Insurance Limited)
1	Registered Office	5^th Floor, 19, Chawla House, Nehru Place, New Delhi-110019
2	Correspondence Address	Vipul Tech Square, Tower C, 3^rd Floor, Golf Course Road, Sector - 43, Gurugram - 122009 (Haryana)

Social Sites

Comments

Parents annual health check up

Submitted by Dilipkumar shyamdhar bind (not verified) on Mon, 02/07/2018 - 5:40pm.

Today booked appointments for annual health check up, But i didn't get any massage or email. Pls send the details.

Worst insurance company

Submitted by Anonymous (not verified) on Wed, 29/06/2022 - 6:47pm.

The Care Insurance do not provide reimbursement for claims. Also tbey do not provide approval in Care network hospital. They are not contactable at necessary times. They are not available personally while admission time. They just say please proceed for admission, at the time of final bill we will make reimbursement. But it do not happen like that. First they take long time after submitting the Bill and doctors document. Aftre 1 montb than they dig out some errors in doctors document. If the doctors mentions some verbal discussions in documnent then they consider as document proof. They will try hard to reject your claims. They do not care to response too..Very worst insurance comlany ever.