Catholic Syrian Bank Toll Free No. 1800 266 9090
- 1800 266 9090
- 0422-2228422 (Phone Banking)
- 0422-6612300 (Other No. For Phone Banking)
- 97029 88880 (CSB WhatsApp Banking)
- 88288 00900 (Instant Balance Enquiry Missed Call)
- 0484-6451631 (For ATM Related Queries & Lost Cards)
- 0484-2368032 (Other No. For ATM Related/Lost Cards)
- +91-422-6612300 (Outside India, ISD charges applicable)
IVRS Options-
First Select Language
- Press 1- For atm card blocking and hostlisting
- Press 2- For atm card enquiry
- Press 3- For Internet banking services
- Press 4- For mobile banking services
- Press 5- For assistance on international fund transfer
- Press 6- To repeat menu
- Press 0- To go to main menu
- Press 9- To talk to customer care executive
(*CSB Phone Banking 24X7 at 1800 266 9090 (Domestic), +91 422 2228422(NRI) or +91 422 6612300
between 8.00 am to 8.00 pm IST.)
- customercare [at] csb [dot] co [dot] in (Customer Support)
- branchservice [at] csb [dot] co [dot] in (General queries/Grievances)
- mobilebanking [at] csb [dot] co [dot] in (For help/assistance in Mobilebanking operations)
- atm [at] csb [dot] co [dot] in ( For ATM related queries and Lost Cards)
- netbanking [at] csb [dot] co [dot] in (For help/assistance in Netbanking operations)
- careers [at] csb [dot] co [dot] in (Careers)
- upisupport [at] csb [dot] co [dot] in (For UPI Transaction)
Internet Banking Link
Important Links
App
SMS
Send SMS <CSBMOB> to 56161* from registered mobile number (For Registration for Mobile & App)
Controlling Office
Ph: Same For All Offices (0487-2333020)
Name | |
---|---|
Chief Financial Officer Shri. B K Divakara |
bkdivakara [at] csb [dot] co [dot] in |
Head HR Shri. T Jayashankar |
jayashankart [at] csb [dot] co [dot] in |
GM – Accounts Shri. P V Antony |
pvantony [at] csb [dot] co [dot] in |
Chief Risk Officer Shri. Arvind K Sharma |
arvindksharma [at] csb [dot] co [dot] in |
Head - Retail Banking Shri.Bharath Mani |
bharathmani [at] csb [dot] co [dot] in |
Chief Compliance Officer Shri. Vincy Louis Pallissery |
vincylouispallissery [at] csb [dot] co [dot] in |
Head-Credit Monitoring & Recovery Shri. V. Ganesan |
vganesan [at] csb [dot] co [dot] in |
Head – Audit Shri. Arun Kumar Ramchandran |
arunkumarr [at] csb [dot] co [dot] in |
Head - Treasury Shri.K Rayar |
krayar [at] csb [dot] co [dot] in Ph: 9072601521 |
Internal Ombudsman
Name | Contact No. | |
---|---|---|
Internal Ombudsman Shri. Laxminarayana Rao |
0487-2333020 | laxminarayanarao [at] csb [dot] co [dot] in |
Compliance & PMLA Cell
Designation & Name | Contact No. | Address |
---|---|---|
Asst General Manager Sri. S S Narayanan |
0487-6619250 | CSB Bank Ltd (formerly The Catholic Syrian Bank Ltd) Compliance & PMLA Cell, Head Office, CSB Bhavan St. Mary’s College Road, Thrissur, Kerala, 680 020 e-mail: pmla [at] csb [dot] co [dot] in |
Centralised Processing Cell
Designation & Name | Contact No. | Address |
---|---|---|
Asst. General Manager Shri. Shibu P Varghese E-Mail: shibupvarghese [at] csb [dot] co [dot] in |
9072601527 9072601528 |
CSB Bank Ltd (formerly The Catholic Syrian Bank Ltd) Centralised Processing Cell 2nd Floor, D.J.M Building Market Road Ernakulam - 682 011 e-mail: cpcgeneral [at] csb [dot] co [dot] in |
Zonal Offices
Zone | Phone No. | Address | |
---|---|---|---|
Chennai | chennaizone [at] csb [dot] co [dot] in | 044-28294078 044-28292624 |
P.B No.1069, Rani Seethai Hall, 7th Floor, 603, Anna Salai, Chennai - 600 006. |
Coimbatore | coimbatorezone [at] csb [dot] co [dot] in | 0422-2383053, 0422-6450524, 0422-6456928 |
2nd Floor,Shiva Complex, 54, Old Post Office Road, Coimbatore, TamilNadu - 641 018 |
Ernakulam | ernakulamzone [at] csb [dot] co [dot] in | 0484-2371301, 0484-2380441, 0484-2381933, 0484-2381936 |
P.B No. 1154, Market Road, Ernakulam, Kochi -682 011. |
North Kerala | northkeralazone [at] csb [dot] co [dot] in | 0495-2725621, 0495-2720649, 0495-2725622 |
Ground Floor, C.M Mathew Brother Arcade, Chakkorathkulam, Kannur Road Kozhikode 673 006. |
Western Zone | westernzone [at] csb [dot] co [dot] in | 022-22047627, 022-22021579, 022-22040187 |
No. 42,43,49 & 44,Jolly Maker Chambers, No.2, 4th Floor,Back Bay Export Premises Co-op Society Ltd.,Plot 225, Vinayak Kumar Shah Marg,Nariman Point, Mumbai 400021 |
South Kerala | southkeralazone [at] csb [dot] co [dot] in | 0471-2465411, 0471-2575125, 0471-2576276 |
Malankara Building Complex, Palayam, Tiruvananthapuram, 695 034. |
Thrissur | thrissurzone [at] csb [dot] co [dot] in | 0487-2333478, 0487-2333020 |
P.B No.502, College View, St. Mary's College Road, Thrissur - 680 020. |
Northern Zone | northernzone [at] csb [dot] co [dot] in | 011-29223606, 011-29223830, 011-29223831 |
1st & 2nd Floor, Sanatana Dharma World University Trust.20, South Patel Nagar, |
Deccan | Deccanzone [at] csb [dot] co [dot] in | 9072616104 | Unit No.501-A,5th Floor,132 Devatha Plaza, Residency Road, Bangalore-560025 |
Zone | Zonal Manager | Contact No. (Residence) | |
---|---|---|---|
Deccan Zone | Shri. Sreenivasan M P | mpsreenivasan [at] csb [dot] co [dot] in | 9072616104 |
Chennai Zone | Shri. A Ganesh | aganesh [at] csb [dot] co [dot] in | 044-28291812 044-64500521 044-28363022 |
South Kerala Zone | Shri. Jiss Mammen | jissmammen [at] csb [dot] co [dot] in | 0471-2463570 |
Coimbatore Zone | Shri. John A L | johnal [at] csb [dot] co [dot] in | 0422-2383050 0422-6450521 0422-2324266 |
Thrissur Zone | Shri. Bijoy Tharayil | bijoytharayil [at] csb [dot] co [dot] in | 0487-6451701 0487-2322502 |
Ernakulam Zone | Shri. Jobins Chirackel | jobinschirackel [at] csb [dot] co [dot] in | 0484-2361018 0484-6451611 0484-2361018 |
North Kerala Zone | Sri. Pradeep Kumar | pradeepkumar [at] csb [dot] co [dot] in | 0495-2725621 0495-6451610 0495-2357950 |
Northern Zone | Shri. Gaurav Mahajan | gauravmahajan [at] csb [dot] co [dot] in | 011-29223606 011-64501220 011-65186028 |
Western Zone | Shri. Rohit Dhar | rohitdhar [at] csb [dot] co [dot] in | 022-22821636 |
Complaints Redressal
Level I: Offline/Online Complaint Registration
- The first level, grievance can be lodged at the Branch
- If customer is unable to visit a CSB Branch for registering a
complaint, customers can register their
complaints online, Customer Complaints Registration Form
Level II: Zonal Nodal Officers
- The unresolved grievance may be taken up
with the Zonal Nodal Officer
Level III. Banks' Principal Nodal Officer
-
Shri V. Ganesan,
Head – Recovery & Credit Monitoring,
CSB Bank Ltd,
Head Office, “ CSB Bhavan”, St. Mary’s College Road
Thrissur 680 020, KERALA
Phone: 0487-2333020
vganesan [at] csb [dot] co [dot] in
Level IV Banking Ombudsman
- If the customer feels disappointed with the solutions provided by the various
levels within the bank, he may approach the Banking Ombudsman located
in the respective state capital.
International Banking Division
Designation & Name | Contact No. | Address |
---|---|---|
Head – Treasury Shri. Rayar K E-Mail: krayar [at] csb [dot] co [dot] in |
022-22020828 022-22020827 |
CSB Bank Ltd, No 44, Jolly Maker Chambers II 4th Floor, Vinay.K.Shah Marg, Nariman Point Mumbai, Maharashtra - 682011 |
Core Banking Project Office
Designation & Name | Contact No. | Address |
---|---|---|
CHIEF TECHNOLOGY OFFICER |
022-68395311 | CSB Bank Ltd, 1st Floor, Mafatlal House, H T Parekh Marg, Backbay Reclamation, Churchgate, Mumbai, Maharashtra - 400020, India. |
RTGS Centre
Designation & Name | Contact No. | Address |
---|---|---|
Chief Manager |
0484-6615504 0484-6615505 9072601527 9072601528 |
RTGS Center DJM Building, Third Floor, Market Road Ernakulam Kochi- 682 011 E-mail: rtgs [at] csb [dot] co [dot] in |
SME Banking
Cluster Name | Cluster Head | Mobile No. | Email id | Indicative Locations |
---|---|---|---|---|
Chennai | Mr. Naveen Madgula | 7904729759 | madgulanaveen [at] csb [dot] co [dot] in | Chennai, Puducherry, Nellore, Sriperumbudur, Vellore, Vaniyambadi, Cuddalore |
Tiruppur | Mr. Stalin S | 9361165511 | stalins [at] csb [dot] co [dot] in | Tiruppur, Avinashi, Erode, Salem, Palakkad, Karumathampatti, Gobi, Udumalpet, Pollachi |
Coimbatore | Mr. Karthikeyan J | 9884434805 | karthikeyanj [at] csb [dot] co [dot] in | Coimbatore, Annur, Madurai, Karur, Tirunelveli, Sathy, Avinashi, Dindugul, Trichy, Thanjavur |
Thiruvananthapuram | Mr. Karthikeyan J | 9884434805 | karthikeyanj [at] csb [dot] co [dot] in | Thiruvananthapuram, Nagercoil, Kollam, Thiruvalla, Pathanamthitta |
Ernakulam | Ms. Anitha P Emmanuel | 9249410270 | anithapemmanuel [at] csb [dot] co [dot] in | Ernakulam, Kottayam, Muvattupzha |
Thrissur | Mr. Anto Jose | 9980890241 | antojose [at] csb [dot] co [dot] in | Thrissur, Chalakuddy, Irinjalakuda, Kunnamkulam, Guruvayoor, Kozhikode, Kannur, Wayanad, Kasargod, Mangaluru, Malappuram |
Bengaluru | Mr. Ravi T N | 9620060099 | ravitn [at] csb [dot] co [dot] in | Bengaluru, Hosur, Belgaum |
Mumbai | Mr. G Ram Mohan | 9920769582 | gsrammohan [at] csb [dot] co [dot] in | Mumbai, Pune, Aurangabad, Nashik, Ahmedabad, Vadodara |
New Delhi | Mr. Saurabh Goel | 9718485222 | saurabhgoel [at] csb [dot] co [dot] in | Delhi, NCR, Chandigarh, Ludhiana, Jalandhar |
Pune | Mr. Sinith Kumar K S | 8010024077 | sinithkumar [at] csb [dot] co [dot] in | Pune |
Ahmedabad | Mr. Munish Sharma | 8283050030 | munishsharma [at] csb [dot] co [dot] in | Ahmedabad |
Hyderabad | Mr. Vinay Madhogaria | 9830404488 | vinaymadhogaria [at] csb [dot] co [dot] in | Hyderabad, Vijayawada, Kolkatta, Bhubaneswar |
Corporate Office
CSB Bank Ltd,
1st Floor, Mafatlal House,
H T Parekh Marg, Backbay Reclamation,
Churchgate, Mumbai, Maharashtra - 400 020, India.
Ph: 022-68395300
Head Office
Address | Contact No. |
---|---|
CSB Bank Ltd., Head Office, CSB Bhavan, P.O Box No. 502, St. Mary's College Road, Thrissur - 680 020, Kerala, India. |
Phone: 0487-2333020, 0487-2333277, 0487-2333420, |