Central Bank of India Customer Care No. 1800 3030

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• customercare [at] cboi [dot] bank [dot] in (For Customer Care)

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Grievance Redressal

Level 1:

• For any query/complaint, you can contact at 18003030, 18002031911, 6364861866 (WhatsApp) or mail at customercare [at] cboi [dot] bank [dot] in .
• You can also lodge your complaint online through this Portal .

Level 2:

• If your query is not resolved, then you can also contact on the details given below:
  Contact No.: 022-61648787, 022-61648708
  Address: Customer Care Department,
  Central Bank Building, 2^nd floor MG,
  Hutatma ChowkFort, Mumbai 400 023

Level 3:

• If your query is not resolved, then you can contact the Regional/Zonal Nodal Officer at the details given below:
  

  Sr. No.	Zone/Region	Name	Designation	Mobile No.	Email
  Nodal Officers at Regional Offices
  Ahmedabad
  1	Ahmedabad	Vishnu Sharma	CM	8103522858	operahmero [at] centralbank [dot] bank [dot] in
  2	Baroda	Rakesh Jain	CM	9425671271	cm1baroro [at] centralbank [dot] bank [dot] in
  3	Gandhinagar	Sumendra Kumar	CM	7486021573	cm2ganaro [at] centralbank [dot] bank [dot] in
  4	Jamnagar	Ankush Drolia	CM	9099008588	cmoperjamnro [at] centralbank [dot] bank [dot] in
  5	Rajkot	S S Rawat	CM	7906053265	operrajkro [at] centralbank [dot] bank [dot] in
  6	Surat	Mithlesh Kumar	CM	9953887234	cmsuraro [at] centralbank [dot] bank [dot] in
  Bhopal
  7	Bhopal	Darshan Kumar Dhingra	CM	7837335731	drmbhopro [at] centralbank [dot] bank [dot] in
  8	Chhindwara	Sanjay Kumar	CM	8226003800	cmoperchhiro [at] centralbank [dot] bank [dot] in
  9	Gwalior	Sushil Verma	CM	7354888663	opergwalro [at] centralbank [dot] bank [dot] in
  10	Hoshangabad	Ajit Jha	CM	6204741979	operhoshro [at] centralbank [dot] bank [dot] in
  11	Indore	Kamlesh Diwakar	CM	9522273401	operindoro [at] centralbank [dot] bank [dot] in
  12	Jabalpur	Anil Naik	CM	8226014333	cmoperjabaro [at] centralbank [dot] bank [dot] in
  13	Ratlam	Navin Kumar Sharma	CM	9920531470	drmratlro [at] centralbank [dot] bank [dot] in
  14	Sagar	Kamal Kumar	CM	9522285811	opersagaro [at] centralbank [dot] bank [dot] in
  15	Shahdol	Prem Chandan	CM	7903823371	opershahro [at] centralbank [dot] bank [dot] in
  Chandigarh
  16	Amritsar	Satish Kumar	CM	9893460550	drmamriro [at] centralbank [dot] bank [dot] in
  17	Chandigarh	Rama Chabbra	CM	9988883823	operchanro [at] centralbank [dot] bank [dot] in
  18	Jalandhar	Chinta Gopalkrishnan	CM	9849828194	operjalaro [at] centralbank [dot] bank [dot] in
  19	Karnal	Manoj Kumar Pati	CM	9992904449	operkarnro [at] centralbank [dot] bank [dot] in
  20	Ludhiana	Sandip Wadhwa	CM	9982768600	operludhro [at] centralbank [dot] bank [dot] in
  21	Rohtak	Ramesh Kataria	CM	8901508220	operrohtro [at] centralbank [dot] bank [dot] in
  22	Shimla	Pradeep Singh	CM	9913296996	opershimro [at] centralbank [dot] bank [dot] in
  Chennai
  23	Chennai	B V Srinivasa Rao	CM	8885679231	operchenro [at] centralbank [dot] bank [dot] in
  24	Coimbatore	Gopalram  Meghwal	CM	9983685884	cm1coimro [at] centralbank [dot] bank [dot] in
  25	Kochi	Rajesh M	CM	7506111590	opercochro [at] centralbank [dot] bank [dot] in
  26	Madurai	Direndra Kumar	CM	9004591831	cmopermaduro [at] centralbank [dot] bank [dot] in
  27	Thiruvanthapuram	Deepak Kumar Mehta	CM	7509632434	operthirro [at] centralbank [dot] bank [dot] in
  28	Trichy	Ashwani Pankaj	CM	9110126423	cm1tircro [at] centralbank [dot] bank [dot] in
  Delhi
  29	Dehradun	Ms. Indu Mishra	CM	9956160348	armdehrro [at] centralbank [dot] bank [dot] in
  30	Delhi Central	Vinod Bansal	CM	9811539397	cmdelcro [at] centralbank [dot] bank [dot] in
  31	Delhi-A	Shipra Kaya	CM	9431811418	cmoperdelaro [at] centralbank [dot] bank [dot] in
  32	Delhi-B	Rakesh Sharma	CM	9958484409	operdelbro [at] centralbank [dot] bank [dot] in
  33	Jaipur	Neeraj Mittal	CM	8158805571	cmoperjaipro [at] centralbank [dot] bank [dot] in
  34	Jodhpur	Mrs. Ranu Tiwari	CM	7717343833	cmjodhro [at] centralbank [dot] bank [dot] in
  35	Kota	Rahul Kumar	CM	7627084686	operkotaro [at] centralbank [dot] bank [dot] in
  Guwahati
  36	Barpeta	Amrendra Yadav	CM	9004421373	drmbarpetaro [at] centralbank [dot] bank [dot] in
  37	Guwahati	Shri Nitesh Kumar	CM	7587190751	cm4guwaro [at] centralbank [dot] bank [dot] in
  38	Upper Assam	Sushanta Kumar Ghosh	CM	7908913092	cmupparo [at] centralbank [dot] bank [dot] in
  Hyderabad
  39	Bangalore	Nagaraj Hasyagar	CM	9538893712	cmoperbangro [at] centralbank [dot] bank [dot] in
  40	Guntur	P K Prasad	CM	9441829763	cm3guntro [at] centralbank [dot] bank [dot] in
  41	Hubli	Mr. Mudit	CM	8800756404	cm3hublro [at] centralbank [dot] bank [dot] in
  42	Hyderabad	Mrs Uma Janaki	CM	9490744129	operhydero [at] centralbank [dot] bank [dot] in
  43	Vijayawada	Mr. Vikranth	CM	6304906605	cmvijaro [at] centralbank [dot] bank [dot] in
  44	Visakhapatnam	C H Kishore	CM	9573577735	cm1visaro [at] centralbank [dot] bank [dot] in
  45	Warangal	Mr. Abdul Khader Sheik	CM	8999166136	cm2wararo [at] centralbank [dot] bank [dot] in
  Kolkata
  46	Bankura	Prashant Kumar	CM	7202932829	cmbankro [at] centralbank [dot] bank [dot] in
  47	Cooch Behar	Tanushree Singhla	SM	7002379670	opercoocro [at] centralbank [dot] bank [dot] in
  48	Durgapur	Chandan Kumar	CM	8695624205	cmdurgro [at] centralbank [dot] bank [dot] in
  49	Jalpaiguri	Rohit Panna	CM	9903675694	operjalpro [at] centralbank [dot] bank [dot] in
  50	Kolkata (N)	Anjan Roy	CM	9432545495	operkolknro [at] centralbank [dot] bank [dot] in
  51	Kolkata (S)	Ranjan Prasad Sinha	CM	9830070206	cm1kolksro [at] centralbank [dot] bank [dot] in
  52	Siliguri	Debjit Sarkar	CM	8240432726	drmsiliro [at] centralbank [dot] bank [dot] in
  Lucknow
  53	Agra	Shruti Agrawal	CM	9336485295	operagraro [at] centralbank [dot] bank [dot] in
  54	Ayodhya	Alok Ranjan Srivastav	CM	8303714303	operayodro [at] centralbank [dot] bank [dot] in
  55	Bareilly	Sapan Goel	CM	8303716059	operbarero [at] centralbank [dot] bank [dot] in
  56	Deoria	Mohd Rafique	CM	9450489395	Operdeorro [at] centralbank [dot] bank [dot] in
  57	Etawah	Uma Shankar	CM	8303714101	cmoperetawro [at] centralbank [dot] bank [dot] in
  58	Gorakhpur	Rohit Nigam	CM	9336464095	opergoraro [at] centralbank [dot] bank [dot] in
  59	Jhansi	Anil Kumar	CM	8303716070	cm1jhanro [at] centralbank [dot] bank [dot] in
  60	Kanpur	Sushil Kumar	CM	8795818605	operkanpro [at] centralbank [dot] bank [dot] in
  61	Lucknow	Arun Kumar	CM	8303713747	cmpersluckro [at] centralbank [dot] bank [dot] in
  62	Meerut	Vinin Garg	CM	9166622588	drmmeerrro [at] centralbank [dot] bank [dot] in
  63	Varanasi	Sanjay Sinha	CM	8957406891	cmvararo [at] centralbank [dot] bank [dot] in
  MMZO
  64	MRO	Kumari Rituraj	CM	9833723363	cmoprmro [at] centralbank [dot] bank [dot] in
  65	MSRO	Rajeev Kumar	CM	9430238015	cmrecoverymsro [at] centralbank [dot] bank [dot] in
  66	Panaji	Sunil Nayak	CM	9423883499	cmpana [at] centralbank [dot] bank [dot] in
  67	Thane	Lata Ganesh	CM	8655783861	cmthanro [at] centralbank [dot] bank [dot] in
  Patna
  68	Darbhanga	Rajeev Kumar	CM	9967639842	cmopergdarbro [at] centralbank [dot] bank [dot] in
  69	Dhanbad	Y D Mishra	CM	8010740576	cm2dhanro [at] centralbank [dot] bank [dot] in
  70	Gaya	Abhishek Kumar Sinha	CM	8197401733	cmopergaya [at] centralbank [dot] bank [dot] in
  71	Kathiar	Karnail Singh	CM	9264291810	cm1katiro [at] centralbank [dot] bank [dot] in
  72	Motihari	R K Pandey	CM	9264292122	cmopermotiro [at] centralbank [dot] bank [dot] in
  73	Muzaffarpur	D P Sinha	CM	7002479155	cm1muzro [at] centralbank [dot] bank [dot] in
  74	Patna	Sanjay Kumar Sharma	CM	9955705399	cm2patnro [at] centralbank [dot] bank [dot] in
  75	Purnea	Shahid Akhtar	CM	8789108223	cm2purnro [at] centralbank [dot] bank [dot] in
  76	Ranchi	Prashat Deshpande	AGM	9422654648	drmrancro [at] centralbank [dot] bank [dot] in
  77	siwan	Manas Kerthikye	CM	9264292099	oprsiwaro [at] centralbank [dot] bank [dot] in
  Pune
  78	Ahmednagar	Virendra Tiwari	CM	7310179092	cmopernagaro [at] centralbank [dot] bank [dot] in
  79	Akola	Anurag Nigam	CM	9935524395	drmakol [at] centralbank [dot] bank [dot] in
  80	Amaravati	Sunil Dohare	CM	9424431651	cm1amraro [at] centralbank [dot] bank [dot] in
  81	Aurangabad	Chandan Kumar	CM	8554990418	operauraro [at] centralbank [dot] bank [dot] in
  82	Jalgaon	Abhishek Nandeshwar	CM	9960352577	cmoperjalgro [at] centralbank [dot] bank [dot] in
  83	Nagpur	Md Arif Khan	CM	7262079444	cmnagpro [at] centralbank [dot] bank [dot] in
  84	Nasik	A K Pandey	CM	7798986454	armnasiro [at] centralbank [dot] bank [dot] in
  85	Pune	Uday Shankar	AGM	8544322697	drmpunero [at] centralbank [dot] bank [dot] in
  86	Solapur	P N Chowdhary	CM	9934209899	drmsolaro [at] centralbank [dot] bank [dot] in
  Raipur
  87	Ambikapur	Neeraj Goswami	CM	9616366260	cmambiro [at] centralbank [dot] bank [dot] in
  88	Bhubaneshwar	Mihira Kant tripathi	CM	7381000131	operbhubro [at] centralbank [dot] bank [dot] in
  89	Raipur	Shashibhushan Sharma	CM	8340101331	operraipro [at] centralbank [dot] bank [dot] in
  90	Sambalpur	Ranjan Kumar	CM	6370060729	opersambro [at] centralbank [dot] bank [dot] in
  Nodal Officers for Customer Care at Zonal Offices
  91	Ahmedabad	Mr. Dharmendra Kumar	AGM	9619083234	agmoperahmzo [at] centralbank [dot] bank [dot] in
  92	Bhopal	Mr. Shashank Saxena	CM	7982854387	operbhoprzo [at] centralbank [dot] bank [dot] in
  93	Chandigarh	Mr. Ashok Punia	AGM	9718964469	operchanzo [at] centralbank [dot] bank [dot] in
  94	Chennai	Mr. Saubhagya Ranjan	CO	9867835775	operchenzo [at] centralbank [dot] bank [dot] in
  95	Delhi	Mr. Anil Kumar	AGM	9927178262	agmrecovery [at] centralbank [dot] bank [dot] in
  96	Guwahati	Mr. Kumar Prasun	CM	8811034303	cmoprguwazo [at] centralbank [dot] bank [dot] in
  97	Hyderabad	Mr. Kanak Raju	AGM	7045455918	operhydezo [at] centralbank [dot] bank [dot] in
  98	Kolkata	Mr. Ashok Kumar Singh	CM	6292191378	operkolkzo [at] centralbank [dot] bank [dot] in
  99	Lucknow	Mr. Manish Oja	CM	6307995951	agmoperluckzo [at] centralbank [dot] bank [dot] in
  100	MMZO	Mr. Sunil Kumar	CM	8053995858	opermmzo [at] centralbank [dot] bank [dot] in
  101	Patna	Mr. Sabnish Kumar Singh	-	9264292009	cmoperpatnzo [at] centralbank [dot] bank [dot] in
  102	Pune	Mr. Nayan Kumar Sinha	AGM	9607046667	agmpunezo1 [at] centralbank [dot] bank [dot] in
  103	Raipur	Vidya Nand Choudhary	CM	9955544717	ccdraipzo [at] centralbank [dot] bank [dot] in

Level 4:

• If your complaint is not resolved within one month or you are not satisfied with the resolution, you can contact the RBI Ombudsman at the details given below:
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralised Receipt & Processing Centre (CRPC)
  Reserve Bank of India Central Vista,
  Sector-17 Chandigarh - 160017
• You can also lodge your complaint online through the RBI Complaint Management System (CMS) Portal .

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Central Bank of India Chander Mukhi,
Nariman Point Mumbai - 400 021
Contact No.: 022-66387777

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