Digibank Customer Care No. 1860 210 3456
- 1800 209 4555 (Customer Service Helpline,24*7)
- 1800 103 9897 (Business Care)
- 1800 103 6500 (Business Query)
- 1800 419 9500 (Another No. for Business Query)
- 1800 425 2233 (Old Helpline No. of Lakshmi Vilas Bank)
- 1860 267 1234 (Customer Support, Mon-Friday, 10.00 am to 7.00 pm)
- 1860 210 3456 (Digital Banking)
- 1860 123 1000 (For customer support & escalations regarding the cashback)
- 1860 267 4567 (For queries relating to Lakshmi Vilas Bank, 24x7)
- +91 44 6685 4555 (Overseas Customer Service Number)
- +91 44 4334 6600 ( Overseas Cusomer Business Care)
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Select your preferred language
- Press 1. For monthly average balance related query
- Press 2. For queries related to fund transfer
- Press 3. For all other queries
customercareindia@dbs.com (Customer Support)
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Important Links
Grievance Redressal
Level 1
- Customers can registered their complaint through following Channels:
Customer care-
Contact 24-hour customer service helpline number
1860 210 3456 / 18602671234 or overseas customer service number +91-44-66854555
For credit card contact credit card service helpline number
18602676789 or overseas customer service number +91-44-6904678 - Business Care-
Corporate customers may contact Business Care on
1800 103 6500 | 1800 419 9500 | +91-44-4334 6600 (Overseas Number)
Corporate customers can email at BusinessCarein@dbs.com - Contact your relevant Branch Customer Service Managers,giving details of your issues / concerns
Level 2
In case Customer Service Managers fail to contact you within 3 working days,
he/she writes to the City Business Head/ Cluster Head / Branch Head
| Branch | Contact Details |
|---|---|
| Andheri | Consumer & Corporate Banking Tel: 022-68331211 |
| Bengaluru | Consumer Banking Tel: 080-66328813 Corporate Banking Tel: 080-66328888 |
| Chennai | Consumer Banking Tel: 044 6656 8888 Corporate Banking Tel: 044 6656 8888 |
| Coimbatore | Consumer & Corporate Banking Tel: 8657593723 |
| Cuddalore | Consumer & Corporate Banking Tel: 041-42615100 |
| Delhi | Consumer Banking Corporate Banking Tel: 011-30418888 |
| Gurgaon | Name: Mr. Rajeev Mutha Tel: 0124-2350718 |
| Hyderabad | Consumer Banking & Corporate Banking Tel: 9848932223 |
| Indore | Consumer Banking & Corporate Banking Tel: 8657593726 |
| Kolhapur | Consumer & Corporate Banking Tel: 0231-6658800 |
| Kolkata | Consumer Banking Tel: 033-66218888 Corporate Banking Tel: 033-66218888 |
| Ludhiana | Consumer & Corporate Banking Tel: 8657593734 |
| Moradabad | Consumer & Corporate Banking Tel: 0591-6450001 |
| Mumbai | Consumer Banking Tel: 022- 66388888 Corporate Banking Tel: 022-66388888 |
| Nashik | Consumer & Corporate Banking Tel: 0253-6632100 |
| Noida | Name: Mr. Nitin Puri Tel: 8657593715 |
| Pune | Consumer Banking Tel: 020-66218888 Corporate Banking Tel: 020-66218888 |
| Salem | Consumer & Corporate Banking Tel: 0427-2551300 |
| Surat | Consumer & Corporate Banking Tel: 0261-6675400 |
| Vadodara | Consumer & Corporate Banking Tel: 8657593732 |
Level 3
If the customer is not satisfied with the resolution provided at level 2,
the customer may write to the Bank's Principal Nodal Officer and
the Bank shall respond to the customer's complaint within 7 working days of the
Bank's Principal Nodal Officer receiving the complaint.
Principal Nodal Officer
DBS Bank India Limited
16th Floor, Express Towers
Nariman Point
Mumbai – 400 021.
Tel – 022 66147578
Digibank / Treasures Customers (other than Credit Cards) can email at dbsnodalofficer@dbs.com.
Credit card customers can email at supercardnodal@dbs.com
