DBS Bank Customer Care No. 1800 209 4555

Updated on Friday, 26 September 2025 - 5:28pm
Organization: 
Toll free Number(s): 
  • 1800 209 4555 (For Customer Support, 24*7)
  • 1800 852 6186 (Toll Free From Singapore)
  • 1930 (For National Cyber Crime Helpline)
All India Number(s): 
  • 1860 267 1234 (Alternate Customer Support, 24*7)
  • 1860 210 3456 (For Customer Support/Phone Banking)
  • 1860 267 4567 (Alternate Customer Support/Phone Banking, 24/7)
International Numbers: 
+91 44 4334 6600 (For Overseas Customer Support)
+91 44 4334 6600 (Alternate Overseas Contact Support)
Website: 
Official website
iOS App: 
digibank by DBS India
Android App: 
digibank by DBS India

IVRS Menu

IVRS Menu: 1800 209 4555/ 1860 267 1234
IVRS Menu: 1860 210 3456/ 1860 267 4567
  • Press 1: For treasures or NRE banking account
    • Press 1: To block your card or to report a fraudulent transaction .
    • Press 2: For order queries .
  • Press 2: For credit card related information .
    • Press 1: For DBS vantage card related query .
      • Press 1: To block your card or to report a fraudulent transaction .
      • Press 2: For order queries .
    • Press 2: For DBS spark card related query .
    • Press 3: For DBS bank super card related query .
  • Press 1: For banking related query .
    • Press 1: For report loss of debit card or to block your debit card, To report fraudulent or suspicious transaction .
    • Press 2: For monthly average balance related query .
    • Press 3: For account related query .
    • Press 4: For debit card related query.
    • Press 5: For fund transfer related query .
    • Press 9: To speak to customer service officer .
  • Press 2: For credit card related query .
    • Press 1: For DBS vantage card related query .
      • Press 1: To block your card or to report a fraudulent transaction .
      • Press 2: For order queries .
    • Press 2: For DBS spark card related query .
      • Press 1: To block your card or to report a fraudulent transaction .
      • Press 2: For order queries .
    • Press 3: For DBS bank super card related query .

Email

  • customercareindia [at] dbs [dot] com (For Customer Support)

Important Links

Internet Banking

Grievance Redressal

For any query/complaints, bank provides multiple channels to the customer to register their complaints / share their feedback:

Through Customer Care -

  • For Banking Related, other than Credit Cards :
    • Contact 24-hour customer service helpline number 18602103456, 18602671234 or overseas customer service number +91-44-6685-4555.
  • For queries relating to the Retail Banking service :
    • Contact 24-hour customer service helpline number 18602674567 or overseas customer service number +91-44-6904-6600.
    • Retail customers (digibank / Treasures Customers /(other than Credit Cards)) can email at customercareindia [at] dbs [dot] com.
  • For queries relating to Credit Cards :
    • Contact 24-hour credit card service helpline number 18602676789 or our overseas customer service number +91-44-6904-6789 .
    • For Bajaj Finserv DBS Bank Super Card: supercardcare [at] dbs [dot] com
    • For DBS Spark Credit Card: cardcareindia [at] dbs [dot] com
    • DBS Vantage Credit card: vantagecareindia [at] dbs [dot] com

Through Business Care -

  • Corporate customers may contact business care numbers:
    • Contact on 18001036500 , 18004199500, 18001039897,  +91-44-6632-8000 (Overseas Number).
    • Email: businesscarein [at] dbs [dot] com

For RTGS / NEFT Queries-

Through Branch -

  • You can write to your relevant Branch Customer Service Managers, giving details of your issues / concerns. The details of branches Managers are :

Branch Managers

Sr No. Branch Name Contact/Extn No. Email Address
1 Andheri Mr. Sreeram R 022-68331201,
Extn: 61201		 sreeram1 [at] dbs [dot] com Unit No.1 and 6, Kanakia Wall Street, CTS No. 25, Andheri Kurla Road, Chakala, Andheri East, Mumbai - 400093, Maharashtra
2 Bengaluru Ms. Rennu Mukharjii 080-66328888, Extn: 28872, 080-66328872 rennumukharjii [at] dbs [dot] com Salarpuria Windsor, 3, Ulsoor Road, Bengaluru - 560042
3 Bhubaneswar Mr. Gourisankar Routray 0674-2598055 gourisankar [at] dbs [dot] com Plot No. 1619/(P), Ground Floor, Bapuji Nagar, Near Nidan Diagnostic Centre, Bhubaneswar - 751009, Odisha
4 Chennai Mr. Sebe J 044-66568888, Extn: 68894, 044-66568894 sebej [at] dbs [dot] com 806, Anna Salai, Chennai - 600002
5 Chennai OMR M. Sindhu 9445240148 sindhum [at] dbs [dot] com Plot No. 28-29, Ground Floor, OMR Road, Near SRP Tools, Kottivakkam, Chennai - 600041
6 Rajkot Mr. Mit Mankad 99787 12126 mitmankad [at] dbs [dot] com Shop No. 5, Pride Corporate, Opp. Parimal School, Kalawad Road, Rajkot - 360005, Gujarat
7 Coimbatore Mr. Sambath Kumar 0422-2210745 sambathkumar [at] dbs [dot] com Mayflower Midcity, 1510, Trichy Road, Coimbatore - 641018
8 Cuddalore Mr. Rajesh 04142-235943 rajeshr2 [at] dbs [dot] com No. 86, 87, Subbaraya Chetty Street, Thiruppapuliyur, Cuddalore - 607002
9 Delhi (Connaught) Ms. Polly Talwar 011-66538888,
Extn: 11873		 pollytalwar [at] dbs [dot] com 100 Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi - 110001
10 Ghaziabad Mr. Varun Gupta 9873146797 varung [at] dbs [dot] com 07, Navyug Market, Ghaziabad - 201001, U.P.
11 Gurgaon (Cyber City) Mrs. Neeti Sharma 8657593719 nsharma [at] dbs [dot] com Unit 4B, Ground Floor, DLF Building No.10, Tower C, DLF Cyber City, Phase-II, Sector 24, Gurugram, Haryana - 122002
12 Gurgaon (Ocus) Mrs. Diksha Singh 9873931250 dikshasingh [at] dbs [dot] com TGF 03, Ocus Technopolis Tower, Golf Course Road, Sun City DLF Phase 5, Sector 54, Gurgaon, Haryana - 122001
13 Hyderabad Mr. Kumar Koduru 8657593710 koduru [at] dbs [dot] com 6-3-1109/1/P/G1, Jewel Pawani Towers, Somajiguda, Raj Bhavan Road, Hyderabad, Telangana - 500082
14 Indore Mr. Sumit Dodani 8657593726 indoredbsops [at] dbs [dot] com 1st Floor, No. 103-104, Vikram Heights, YN Road, Indore - 452001, Madhya Pradesh
15 Jaipur Mr. Kushal Mathur 0141-2740181 kushalmathur [at] dbs [dot] com Unit No. G5-8, Ground Floor, Felicity Tower, Plot No. 1, Sahkar Marg, Lal Kothi, Jaipur - 302015
16 Jamshedpur Ms. Henna Patel 0657-2440151, 0657-2440152 heenapatel [at] dbs [dot] com Tee Kay Corporate Towers, Bistupur Main Road, Jamshedpur - 831001, Jharkhand
17 Karol Bagh Mr. Sachin Gupta 9667737724 sachingupta [at] dbs [dot] com 16/17 W.E.A., Near Satbhrawan School, Karol Bagh, New Delhi - 110005
18 Kolhapur Mr. Sahil Naikwadi 9960012927 sahilnaikwadi [at] dbs [dot] com Shop No. 01, Vasant Prestige, CTS No. 1110, Panch Bungalow, Shahupuri, Kolhapur - 416001
19 Kolkata Mr. Subhojit Saha 9007577555 subhojitsaha [at] dbs [dot] com 3, Red Cross Place, Kolkata - 700001
20 Ludhiana Mr. Dinesh Malhotra 8657593736 dineshmalhotra [at] dbs [dot] com F 39, Malhar Road, Sarabha Nagar, Ludhiana - 141001
21 Lucknow Mr. Abhishek Singh 8657410989 abhisheks [at] dbs [dot] com Cyber Tower, Ground Floor, GOG1, GOG2 and Portion of GOF2, TC-34/V-2, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
22 Mumbai (Nariman Pt.) Ms. Niloofer Palkhiwalla 022-66388888, Extn: 28444, 022-67528444 niloofer [at] dbs [dot] com Express Towers, 1st Floor, Nariman Point, Mumbai - 400021
23 Nasik Mr. Saket Dangre 0253-4018401 saketdangre [at] dbs [dot] com Uttam Tower, Shop 1 and Office 1, Sharanpur Link Road, Nashik - 422005
24 Noida Mr. Samarth Jain 8657593715,
Fax: 011-66211895		 samarthjain [at] dbs [dot] com Zygon Square, 3rd Floor, Block H-1 A, Sector-63, Noida - 201307, Uttar Pradesh
25 Noida (Sec-63) Ms. Neha Khosla 9999979090,
Fax: 011-66211895		 nehakhosla [at] dbs [dot] com Zygon Square, 3rd Floor, Block H-1 A, Sector-63, Noida - 201307, Uttar Pradesh
26 Pune Ms. Asmita Rajput 020-66218888, Extn: 18706, 020-66218706 asmita [at] dbs [dot] com Fortune House, Plot No. 363/2, Gokhale Rd, Model Colony, Shivajinagar, Pune - 411016
27 Raipur (Cloth Mkt.) Mr. Abhishek Yadu 0771-2582110, 0771-2582120, 8819907000 abhishekyadu [at] dbs [dot] com B 43-48, Pandri Cloth Market, Raipur - 492004, Chhattisgarh
28 Raipur (Shankar Ngr) Mr. Sankha Banerjee 9830551698 sankhabanerjee [at] dbs [dot] com Koas Celesta A, Opp. Gold's Gym, Kh No. 20/19, Plot 21, Shankar Nagar, Raipur - 492005, Chhattisgarh
29 Salem Miss. Alamelu Mangai 0427-2551303, 0427-2551304 alamelumangaig [at] dbs [dot] com 24, Yercaud Road, Opp. Modern Theaters, Kannakurichi PO, Salem - 636008
30 Surat Ms. Khyati Desai - khyatidesai [at] dbs [dot] com Shop No. 7 and 8, Shlok Business Centre, Udhna Darwaja, Ring Road, Surat - 395002, Gujarat
31 Vadodara Mrs. Roshni Panchal 8657593729 roshnipanchal [at] dbs [dot] com Ground Floor, Riddhi Complex, Opp. Bankers Heart Institute, Old Padra Road, Vadodara - 390015, Gujarat

Branch Heads

Sr No. Branch Name Contact/Extn No. Email Address
1 Andheri (Mumbai) Ms. Vidya Kashmiri 022-68331211, Extn: 61211 vidyakashmiri [at] dbs [dot] com Unit No.1 and 6, Kanakia Wall Street, CTS No. 25, Andheri Kurla Rd, Chakala, Andheri East, Mumbai -400093, Maharashtra
2 Mumbai (Nariman Pt) Mr. Asif Azad 022-66388888, Extn: 28444, Direct: 022-67528444 asifazad [at] dbs [dot] com 1st Floor, Express Towers, Nariman Point, Mumbai -400021
3 Kolhapur Mr. Onkar Thakurdesai 9823458725 onkar [at] dbs [dot] com Shop No.01, Vasant Prestige, CTS No.1110, Panch Bungalow, Shahupuri, Kolhapur -416001
4 Pune Mr. Ashish Sharma 020-66218888 ashishsharma [at] dbs [dot] com Fortune House, Plot No 363/2, Gokhale Road, Model Colony, Shivaji Nagar, Pune -411016
5 Pune Mr. Amit Godse 020-66218888 amitgodse [at] dbs [dot] com Same as above
6 Pune Ms. Tejal More 020-66218888 tejalmore [at] dbs [dot] com Same as above
7 Bengaluru Mr. Dibyendu Bardhan - dibyendubardhan [at] dbs [dot] com Salarpuria Windsor, 3, Ulsoor Road, Bangalore -560042
8 Nashik Mr. Pravin Prakash 0253-4018401 pravinprakash [at] dbs [dot] com Uttam Tower, Shop 1, Sharanpur Link Road, Nashik -422005
9 Bengaluru Mr. Jitesh Saboo 080-66328888, Extn: 28801, Direct: 080-66328801 jiteshsaboo [at] dbs [dot] com Salarpuria Windsor, 3, Ulsoor Road, Bangalore -560042
10 Bhubaneswar Mr. Anshuman Mohanty 0674-2598055 anshumanmohanty [at] dbs [dot] com Plot No.1619/(P), Ground floor, Bapuji Nagar, Near Nidan Diagnostic Centre, Bhubaneswar -751009, Odisha
11 Bhubaneswar Mr. Satyajit Parija 0674-2598055 satyajitparija [at] dbs [dot] com Plot No.1619/(P), Ground floor, Bapuji Nagar, Near Nidan Diagnostic Centre, Bhubaneswar -751009, Odisha
12 Rajkot Mr. Samartha Buddha 9001748017 samarthabuddha [at] dbs [dot] com Shop No. 5, Pride Corporate, Opp. Parimal School, Kalawad Road, Rajkot -360005, Gujarat
13 Chennai Mr. Neeraj Narasimhan - neerajn [at] dbs [dot] com 806, Anna Salai, Chennai -600002
14 Coimbatore Mr. Karthick B R - karthickbr [at] dbs [dot] com Mayflower Midcity, 1510, Trichy Road, Coimbatore -641018
15 Cuddalore Mr. Vetrivelan E - vetrivelane [at] dbs [dot] com -
16 Delhi Mr. Bhuwan Sharma 011-66538810, Extn: 38810 bhuwan [at] dbs [dot] com Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi -110001
17 Delhi Mr. Sumit Ghosh 011-30418888, Extn: 11801, Direct: 011-66211801 sumitghosh [at] dbs [dot] com Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi -110001
18 Gurgaon Mr. Neeraj Rajpal 9717476777 neerajrajpal [at] dbs [dot] com Unit 4B, Ground Floor, DLF Building no.10, Tower C, DLF Cyber City, Sector 24, Gurugram -122002
19 Gurgaon Ocus Ms. Ruchika Sharma 9899769619 ruchikasharma [at] dbs [dot] com TGF 03 Ocus Technopolis Tower, Golf Course Road, Phase 5, Sector 54, Gurgaon -122001
20 Hyderabad Mr. Hareesh Garipalli 9321910848 hareeshhareesh [at] dbs [dot] com 6-3-1109/1, Jewel Pawani Towers, Somajiguda, Raj Bhavan Road, Hyderabad -500082
21 Indore Mr. Alok Sahu 8657593726 aloksahu [at] dbs [dot] com First Floor No.103,104, Vikram Heights, Y N Road, Indore -452001, Madhya Pradesh
22 Karur Mr. Karthick B R - karthickbr [at] dbs [dot] com 693, Jawahar Bazaar, Karur Main Road, Karur -639001, Tamil Nadu
23 Kolkata Ms. Shilpi Mullick 033-66218888, Extn: 48819, Direct: 033-66218819 shilpimullick [at] dbs [dot] com 4A, Little Russell Street, Kolkata -700071
24 Kolkata Mr. Deepak Agarwal 033-66218888, Extn: 48801, Direct: 033-66218801 deepakagarwal [at] dbs [dot] com 4A, Little Russell Street, Kolkata -700071
25 Lucknow Mr. Siddhartha Kitchlu - siddhartha [at] dbs [dot] com -
26 Ludhiana Mr. Amritinder Singh 8657593733, Direct 9888911644 amritindersingh [at] dbs [dot] com F 39, Malhar Road, Sarabha Nagar, Ludhiana -141001
27 Noida Ms. Neha Khosla 9999979090, Fax: 011-66211895 nehakhosla [at] dbs [dot] com Zygon Square, 3rd Floor, Block H-1 A, Sector-63, Noida -201307
28 Salem Mr. Ramesh K - rameshkr [at] dbs [dot] com -
29 Surat Ms. Anwesha Dassharma - anwesha [at] dbs [dot] com Shop No. 7 and 8, Shlok Business Centre, Udhna Darwaja, Ring Road, Surat -395002, Gujarat
30 Vadodara Mr. Nirav Chokshi 8980759383 niravchokshi [at] dbs [dot] com Ground Floor, Riddhi Complex, Opp Bankers Heart Institute, Old Padra Road, Vadodara -390015

IFSC And MICR Codes

In case Customer Service Managers fails to contact you within 3 working days, or if you are not satisfied with the response, follow the levels given below:

Level 1

  • For any query/complaint, you can contact at 18002094555 or mail at customercareindia [at] dbs [dot] com, you can also fill this Complaint Form .
  • You can also visit to your nearest Branch Location .
  • If your query is not resolved, then you may also approach to the Cluster Head at the details mentioned below:
    Sr No. State/City Name Email Address
    1 Secunderabad, Telangana Dinesh Thakkar dineshthakkar [at] dbs [dot] com Kandala Plaza, Ground/Elevated and Ground/First floor, 5-2-69/3, RP Road, Secunderabad 500003, Telangana, India
    2 Thrissur, Telangana Sachin Sachidananda Baliga sachinbaliga [at] dbs [dot] com Pottekkatt Buildings, First floor, Door No.XXVII/476,
    Round East, Chembukkavu, Paramekkavu, Thrissur 680001, Kerala, India
    3 Ahmedabad, Gujaratc Breeze Mathew breezemathew [at] dbs [dot] com Ground Floor (ATM) s First Floor (Branch), Kala Corporate House, Opp. to Safal Profitaire, Corporate, Plot No.
    113, Vejalpur Taluk, Vejalpur, Ahmedabad 380015, Gujarat, India
    4 Gurgaon, Haryana Rahul Bahl rahulbahl [at] dbs [dot] com UGF, Tower C, DLF
    Building 10, DLF Cyber City, Gurgaon 122002, India
    5 Puducherry Vijayarangan U vijayaranganu [at] dbs [dot] com Ground/Elevated and Ground/First Floor, No. 198, Lawspet Main Road, Pakkamudayanpet, Lawspet 605008, Puducherry (Pondicherry), India
    6 Kolkata Shilpi Mullick shilpimullick [at] dbs [dot] com Ground Floor, 4a, Mani Boutique, Nandlal Basu Sarani (Little Russel St) Park Street, Kolkata 700071, India
    Karnataka
    7 Bangalore Praveen Devaray praveendevaray [at] dbs [dot] com Salarpuria Windsor, No. 3 (old No. 10), Ulsoor Road, Ward no. 78, Bangalore 560042, Karnataka, India
    8 Hubli Manivarna G manivarnag [at] dbs [dot] com Upper Ground Floor, Shop Nos. 21 to 24, Shringar Palace, Shringar Mall, CTS Nos.
    2775/1A and 2775/1B, Municipal Ward No. 46, Station Road, Mehaboob Ali Khan Road, Hubli 580020, Karnataka, India
    Tamil Nadu
    9 Coimbatore Deepak Arumugam= deepakarumugam [at] dbs [dot] com Mayflower Mid City Ground Floor, Door no. 1510, Trichy Road, old TS. Nos. 1/311/5 and 1/313/1A, new TS. Nos. 1/1314/6 and 1/1315/5 at Annupparpalayam Village, Coimbatore 641018, Tamil Nadu, India
    10 Karur Subramanian V subramanianvs [at] dbs [dot] com T.S.no.722,Door no.693,Jawahar Bazaar, Main Branch, Karur 639001, Tamil Nadu, India
    11 Chennai Parthasarathy Ragavendran parthasarathyr [at] dbs [dot] com 1st, 2ndand 4th Floor - muncipal door no 806, Anna Salai,
    Chennai 600002, Tamil Nadu, India
    12 Virudhunagar Nagappan N nagappann [at] dbs [dot] com Door No.288 Ground Floor Madurai Road, Lakshmi Colony Virudhunagar, Virudhunagar 626001, Tamil Nadu, India
    13 Madurai G Venkatesan Gopalchari gvenkatesan [at] dbs [dot] com Sunrise Towers, Ground Floor, Door No.60, Kamarajar Salai, Madurai 625009, Tamil Nadu, India
    14 Tiruchirappalli Madhusudhanan B madhusudhananb [at] dbs [dot] com Nos. 220-221
    Ground Floor (Plinth Area) and 1st (Bank and Residential Plinth Area) Big Bazaar Street Tri, Tiruchirappalli 620008, Tamil Nadu, India
    15 Salem Ramesh K rameshkr [at] dbs [dot] com 62-63 Bazaar Street,
    Salem 636001, Tamil Nadu, India
    16 Mayiladuthurai Nawaz Ali Baig nawazalibaig [at] dbs [dot] com Plot No: 35, Ground Floor, OSM Saliah Nagar, Avayambalpuram, Mayiladuthurai 609001, Tamil Nadu, India
    17 Erode Chitra K chitrakk [at] dbs [dot] com Ground Floor, Door No. 301, Meenashi Sundaranar Salai (Brough Road), Kaikolan Thottam, Erode 638001, Tamil Nadu, India
    18 Chennai Sindhu Anbarasan sindhuanbarasan [at] dbs [dot] com Ground Floor, Door No 36,
    Ramakrishna Street, West Tambaram, Chennai 600045, Tamil Nadu, India
    Maharashtra
    19 Pune Nayanish Prabhu nayanishprabhu [at] dbs [dot] com Fortune House, Plot No 363/2 Gokhale Road, Model Colony Shivaji Nagar, Pune 411016, India
    20 Mumbai Rohit Sinha rohitsinha [at] dbs [dot] com Ground Floor, Express towers, Block III, Backbay Reclamation, Nariman Point, Mumbai 400021, India
    Andhra Pradesh
    21 Vijayawada Ponnuru Sudhakar ponnurusudhakar [at] dbs [dot] com Ground floor, Door No. 11-25-43,
    Vinnakota Vari Chowk, Opp Ramanaiah Cool Drink Shop, One Town, Vijayawada 520001, Andhra Pradesh, India
    22 Vishakapatnam Sreedevi V sreedevivs [at] dbs [dot] com D.No.47-14-4,5,
    Eswar Paradise Dwarka Nagar Main Road, Vishakapatnam 530016, Andhra Pradesh, India
    23 Ongole Kalyana Chakravaarthy K kalyanachakrav1 [at] dbs [dot] com D.No.37-1-
    172,Gupats Grand Ground Flr, Kurnool Road, Ongole 523002, Andhra Pradesh, India
  • You can also approach to the Regional Nodal Officer at the details given below:
    Sr No. Region/State Designation Email Address
    1 Karnataka Assistant Vice President rno_karnataka [at] dbs [dot] com DBS Bank India Limited, Salapuria Windsor, No. 3, Ulsoor Road,
    Ulsoor, Bangalore 560042
    2 Chennai Vice President rno_chennai [at] dbs [dot] com DBS Bank India Limited, 3rd Floor, Old Door No. 24, New Door No. 47, Thirumalai Pillai Road, T. Nagar, Chennai 600017
    3 Coimbatore Assistant Vice President rno_coimbatore [at] dbs [dot] com DBS Bank India Limited, Platinum Jubilee Building, 2nd Floor, 68,
    Oppanakara Street, Coimbatore 641001
    4 Karur Senior Associate rno_karur [at] dbs [dot] com DBS Bank India Limited, II Floor, Salem Road, Kathaparai, Karur 639006
    5 North and East Senior Vice President rno_northeast [at] dbs [dot] com DBS Bank India Limited, DLF Capitol Point, Baba Kharak
    Singh Marg, Connaught Place, New Delhi 110001
    6 Andhra Pradesh & Telangana Senior Associate rno_hyderabad [at] dbs [dot] com DBS Bank India Limited, 2B and 2C, Ground Floor, Aditya
    Trade Centre, Ameerpet, Hyderabad 500038
    7 West Vice President rno_west [at] dbs [dot] com DBS Bank India Limited, Express Towers, Nariman Point, Mumbai 400021

Level 2

  • If your query is not resolved, then you can also contact to the Nodal Officers at the details mentioned below::
    Sr No. Service Email
    1 Digibank and Treasures customers (excluding Credit Cards) dbsnodalofficer [at] dbs [dot] com
    2 Credit card customers supercardnodal [at] dbs [dot] com
  • If your query is still not resolved, then you can also contact to the prinicpal nodal officer at the details mentioned below:
    Designation: Principal Nodal Officer
    Contact No.: 022-66147578
    Address: DBS Bank India Limited,
    The Ruby Towers, 6th Floor, Senapati Bapat Marg,
    Dadar (W) Mumbai - 400 028

Level 3

  • If your query is not resolved within 7 working days, then you can contact to the senior management at the details mentioned below:
    Sr No. Division Designation Email
    Contact No.: 18004199500, 18001036500, +91 44 6632 8000 (For Overseas Customers)
    Address: Express Towers, Nariman Point,
    Mumbai - 400 021
    1 Consumer Banking Managing Director and Head - National Distribution seniormgmt-cbg [at] dbs [dot] com
    2 SME Banking Managing Director and Head - Business Banking sudarshanc [at] dbs [dot] com
  • If your query is still not resolved within 5 days, then you may also approach to the Managing director by mailing at cbgheaddbsindia [at] dbs [dot] com .

Level 4

  • If your query is not resolved by the resolutions given at the above levels, then you can also contact to the CEO at the details mentioned below:
    Designation: Managing Director and CEO
    Email: ceodbsindia [at] dbs [dot] com
    Address: DBS Bank India Limited 19th Floor,
    Express Towers Nariman Point Mumbai - 400 021.
  • You can also lodge your complaint online through Complaint Management System (CMS) Portalor through Address And Area of Operation of RBI Ombudsman .

Form Center

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Comments

Unable to receive email OTP

Submitted by Ramankumar Mishra (not verified) on Wed, 27/05/2020 - 4:43am.

Sir,

I changed my damaged mobile but mobile no.is same.

I am unable to activate my DBS app in my new phone due to not receiving email OTP whereas I have not changed my mail I'd.

Due to lockdown I am unable to visit branch.

In view of above, request to resolve the issue.

Regards

Raman Kumar mishra

Kyc verify

Submitted by Jitu meher (not verified) on Fri, 28/02/2020 - 10:33pm.

Aadhar OTP VERIFY

Kyc

Submitted by Maroti kadam (not verified) on Wed, 13/05/2020 - 1:50pm.

I have already account in digibank but kyc is not complete so that my account is logout.

Cheque book request

Submitted by Ragunathan S (not verified) on Sun, 23/02/2020 - 11:06am.

I need immediately cheque book ok dbs account,so, please help me.

Nanak

Submitted by Anonymous (not verified) on Tue, 19/11/2019 - 8:11pm.

Kamplet

How can biometric

Submitted by Shivanand tiwari (not verified) on Tue, 15/10/2019 - 7:36pm.

My dbs bank account is upgrade. Plz help

Upgrade full saving account

Submitted by LUKMAAN (not verified) on Tue, 26/11/2019 - 12:48pm.

Please help in full transfer in full savings account

I'm not get mobile banking

Submitted by Ranjeet (not verified) on Sun, 22/09/2019 - 10:17am.

I want to use mobile banking but there is no working application in my phone so please tell me how to use mobile banking May you help me