Ekart Logistics Customer Care No.
Website:
Official Website
Android App:
Ekart - support [at] ekart [dot] com (For Customer Support)
Important Link
Customer Support
For orders placed on Flipkart, you can contact Flipkart Customer Support for any issues related to orders, returns, or refunds.
Track Your Order
- Enter your Tracking ID / Shipment Number.
- Click on Track to view your delivery status.
Head Office
Ekart Logistics,
Buildings Alyssa, Begonia & Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village,
Bengaluru KA 560103
Comments
give me my money back
Sir, I had ordered a smartwatch but only a foil came in the order and there is no option of returning the order on the smartwatch vendor's website. Sir, these people have created their own fake sites on other social media platforms and send only an empty foil instead of the watch in the order. Sir, I request you to refund my money.
Fake Item Deliver
Fake Item Deliver
Different Item Delivered
Sir/Madam,
This is for your kind information that an item was delivered (Order Id- FFU95281 & Tracking Id- WARC0000002038) to me by Ekart Logistics on 06.05.2025. After receiving the order I found that a Jeans Trouser was delivered instead of 04(four) Men's Apparel Set (Size L) which was ordered for.
You're hereby requested to do the needful (replacing the received one with the ordered one) at the earliest.
Regards,
Bodhisatwa Ghosh
Different items delivered
had ordered brown pant with stylish top from womokestore. Order I'd ONI54800
Order amount 648, Date-7/7/25
But I turned out to be a very bad quality and unnecessary clothes. My Rs648 were wasted. Please return the order..
Delivery boy not delivered in my address
This is my tracking ID SRSP3578745457. My order was supposed to be delivered today but the delivery boy refused to take it to my house and asked me to come 5 kilometers away to take the delivery. I request you to deliver my product to my address.
My order not deliver
डिलीवरी बॉय ने मेरे पास ऑर्डर डिलीवर नहीं किया है कृपया करके आप डिलीवरी बॉय को मेरे पास ऑर्डर डिलीवर करने को कहें नहीं तो मजबूरन मुझे आपके खिलाफ कंप्लेंट करनी होगी कि आप आर्डर लेते हो डिलीवर नहीं करते हो
Not deliver my order
नमस्ते सर आपका डिलीवरी बाला लड़का मेरी लोकेशन पर डिलीवरी नहीं कर रहा है और जब उसको कॉल किया तो फोन नहीं उठा रह है कृपया मेरा ऑडर मुझे देने की कृपया करे
Order Not Delivered and Repeatedly Rescheduled
The delivery partner is not delivering my order and keeps rescheduling it every day without any reason.
Product: Voltas AC 3 Star 1.5 Ton
Current Location: Cuttack, Odisha
Delivery Address: Kalinga Nagar, Ghatikia, Bhubaneswar
Tracking ID:
Please resolve this urgently. The product is in an urgent requirement as it was order for a cancer patient who is not able to stay in this hot tempreture.
Rescheduled
My delivery today but not my address not a present and rescheduled
Delivery person didn't come
FMPC4859300040 My order today delivery please arrange the My order
Ekart delivery man fraud | replaced original product with fake
Ekart tracking number: RDTC1000045122
I have ordered Redtape shoes but the Ekart delivery man name Nafees, in my area Abul Fazal Enclave, Jamia Nagar Okhla, has replaced the new Redtape shoes with old shoes dirty used shoes, when I called him back he didn't picking the phone, inside that old shoes their are lot of delivery plastic package of my nearby area, he is the only one who does these kind of worst things.
I request Ekart authority to investigate it.
I also ordered 2 more shoes from Redtape for which delivery mail was sent to me that your shoe will be dilevery 3 days back but he hasn't deliver it yet also not picking my call.
Ekart authority please look into it.
below is the tracking number of 2 item (shoes) which is still undelivered to me.
Tracking Status Not Getting Updated From 5 days
Sir,
I had placed an order from the 3rd party and he had shipped the product also but when checking the status of product online the details are showing till 16th of april 2025 after that no update is showing in your tracking system.My AWB number is SPOP1000157685.
Kindly check and confirm where is my product in the current date.
My Mail id - singhsahaab498 [at] gmail [dot] com
Delivery person troublesome
GM
Your delivery person called morning 9 a.m. to inform me that courier has to be delivered but to my surprise and shock he came 4 p.m. On asking about it he said customer has to be at home when he come to delivery. He does not care about wasting customer time in waiting for courier to be delivered.
Please look in to matter or I will ask product companies to send via other courier otherwise I will not buy your product.
Regards
SMHR
Sainikpuri
Secbad
Telangana
Deliver boy Misbehavior
I ordered Samsung mobile a35 from Flipkart, FMPP3099857129, which was delivered today through your courier in an open box, but your delivery person did not let me see my product peacefully, he did not let me do what I have the right to see that there is no damage in the product, he was only interested in the OTP, just give the OTP quickly, you have misbehaved with me regarding that matter, please make it right.
Regarding delay delivery
I'm ordered a samsung 189L refrigerator expect delivery date 17/04/2025 and now 20/04/2025 order not delivered yet
Reason for reject order
On date 14-04-2025 I received my order on COD mode.I also paid amount 1200 and pin no.also.But your ajent or delivery boy reject my order in status.I want to return my product but due reject status I am unable to return my product.plz help
Order no. 199246
Ekatr DI. GLAC0009999224
GLA Name .Manish
Reason for reject order
On date 14-04-2025 I received my order on COD mode.I also paid amount 1200 and pin no.also.But your ajent or delivery boy reject my order in status.I want to return my product but due reject status I am unable to return my product.plz help
Order no. 199246
Ekatr DI. GLAC0009999224
Wrong order send by ekart.
Aapke yha se wrong order aaya hai, or mujse payment bhi leli hai 599 ki., please mere pese refund kara dijiye.
Traking I'd: CMDC0000321956.
Wrong product and no-one is responding
Wrong product is delivered and no-one is responding to me it's been a long now if you guys can't provide a good facility please stop doing fraudulents with people.
Wrong order send by ekart.
Aapke yha se wrong order aaya hai, or mujse payment bhi leli hai 599 ki., please mere pese refund kara dijiye.
wrong items delivered to us
I ordered cleaning Cloth roll which was shown as total price 1200 rs for 3 rolls each roll was 4 to 5 hundred order dated 11.5.xx AWB no SHC1112697234 to my chennai address.
when parcel came delivery boy asked the money first we requested him to show the material first he said Not possible, it is same there is no chance of cheating then we paid it came on 17.5.xx after opening it was kitchen tissue paper roll which is avilable in 40 to 50 rs per roll in the market, then we asked delivery boy is it cheating he said it is mistake pl write on line we cant do anything. really I felt very bad. please provide the sellers details so that we can send them legal notice or can lodge some crimnal complaint, if possible. or I request you please refund my money and please take back your papers tissue.
Sunil Arya
Hi, I ordered 4 tshirts two
Hi,
I ordered 4 tshirts two of them is full sleeves and rest two are half sleeves but I recieved only two half sleeves tshirt and that is not what I order, fake product delivered. Pls return the parcel and return the money
Request to return the Delivered product & Refund the Paid Amount
I had not placed order for the product with Tracking ID No. FKAC8000681089 that was delivered today by taking Rs.499/- from my nephew in my absence. My nephew called me in the presence of the Delivery Boy who told my nephew to open the package and place Return request in the available information in the Invoice inside the package. Invoice was not available inside the package so there is no information or contact details of the Shipper. So I request your good office to hold payment and inform Shipper to take return of the product and refund the paid amount to avoid painfully procedure of Law at your own risk & Cost.
My class damage that return
My glass is damage today's delivery man open then box glass side is crack please change friend written thank you so much
Request to return the Delivered product & Refund the Paid Amount
Request to return the Delivered product & Refund the Paid Amount
damaged product received
As per tracking id FMPP2962717374 , i have received a damaged product (Luminous 150 AH battery) on 5-apr-2025 and after viewing it is damaged then i have returned to the courier boy at the same time of delivery. but it is showing delivered status and I have not received the refund yet.
please take my issue at the earliest and process my refund of INR 12,899.00
damaged product received
Dear sir
I would like to inform you that, As per tracking id FMPP2962717374 , i have received a damaged product (Luminous 150 AH battery) on 5-apr-2025 and after viewing it is damaged then i have returned to the courier boy at the same time of delivery. but it is showing delivered istatus and I have not received the refund yet.
please take my issue at the earliest and process my refund of INR 12,899.00
Thank You
Return product and refund
I have contacted u and also email u for morning no response and show some gratitude to customer that product is not what I hve purchase so I want to return and also refund my money this is my no FMBC0001974849 plz look into it and respond to every customer
Parcel not received
I have not received the parcel still tracking id is KKRP9475898375.
Not delivered
I ordered a mobile on may 10th through flipkart, and it was showing delivery done by May 11th. But still i didn’t receive my mobile. Please help me to deliver
Received wrong product.
Hi Team,
I bought 2 jeans from one of the site, i received the parcel from ecart, but delivery agent gave me the wrong parcel,
And the jeans are to dirty and in very bad condition.
Please look into my request asap else give my money back.
Delivery Complain
Delivery guys don't visit the place for delivery they simply call and if we don't response to the call immediately they say that delivery attempt made. If we call later they never pick up or we get info that customer is busy with other call and gets hang up. I spoke with delivery guy by name Irfan from morning he keep on telling me that he is getting the parcel however I got message that attempt made. When I call again the phone was switched off.
Is their any one to take my issue and get it resolved.
I am not getting calls from unknown number on my phone please use whatsapp to reach me or give me contact no where I can reach to get my package
I had ordered a shirt from
I had ordered a shirt from the website febrikhome on 25/03/2025.i got it delivered today 29/03/2025 by ekart which was completely a different shirt from what i ordered. I ask you to refund my money back Rs. 700 and return the product.
There's also no information of the sender to reach out.
Invoice no- FH1020
Tracking Id-
PAXC30XXXX2905.
Ekart stole my Item
Dear Team,
I ordered a gift from Snappy, which was shipped via Ekart.
The delivery person handed over the package after verifying the OTP.
Although the box was well-packed, upon opening it, it was evident that it had been repacked, and my gift was missing—the box was empty.
When I questioned the delivery person, they advised me to report the issue to you
Grievance regarding the return pick up.
There were 3 attempts of return pickup by the ekart logistics but the issue is that the delivery agent refuses to accept the package with invalid reasons and additionally the agent did not co-operate accordingly and misbehaved. There will be another pickup attempt tommorow, therefore it is a sincere request to the authorities to make sure that the pickup is successful without any inconvenience. So to add unwanted to lodge a misbehavioural complaint agent the delivery agent.
Package information -
AWB No. FMPC4566894673
REG - E-Kart Logistics OD433697624303438100
Could you please post the
Could you please post the number through which you even initiated the return process? I need it too
Not received product
They didn't give my product
product not received
My product received wrong person because mentioned wrong mobile no.
Order not delivered
Where is my order Why my order Delayed day by day No any Calling messaging What's happen with .you product my order ID #41766
Complen
My product order form date 28 april and deliver date is 2nd May but Ekart Update: Sorry, the delivery of Abros ASSG1102N Runnin... with tracking ID FMPC4761023801 has been delayed. The delivery will be attempted in the next three days.so my product deliver the date of 5th May
otherwise product not delivered so clearly Ekart tell me ....
Fake product delivered...
Fake product delivered...
Perfume
Wrong product and damage product delivered abd can't pick up call
Hi, I ordered 2 cargo pants
Hi,
I ordered 2 cargo pants but I received used pants. Pls return the parcel and return the money
Tracking ID:
SSIC1112568598
RAGA WOMAN WATCH
I had ordered a RAGA WOMAN WATCH WITH ORDER NO WT20855. The box was delivered to me after paying rs 1550. After opening it was something else. I telephoned to the delivery boy but he told me that he DOSENT KNOW. But no body replied. I requested him to give me the detail of supplier. But no responce. I request you to look in to the matter. It is giving a bad name to your company. Refee ... with tracking ID NBCC3001764216 from NimbusPOST PRIVATE LIMITED delivered today.
Kindly look in to it.
Wrong product
mistake wrong product
ORDER
dear ekart
your delivery person not a good guy he is not deliver my order from 13march .ekart is evryday sending me a msg for out od delivery massage but in evening self made not deliver order .today a delivery person come to me deliver order when he came he demanding me extra money for exchange old phone .this is not right for our business .and self made order cancel order ...i have some flipkart phone reset app screen shot these taken me after going delivery person.
Flipkart Update: We are looking into your concern with order OD333846465172457100 and will resolve it by 20 Mar, 5:33 PM. Track Issue: http://fkrt.it/FLPKRT/czZlP4NNNN
regard
dinesh kumar
Wrong product
Delevery boy ne paise le liye or wrong product mila .or mujhe undelivered ka msg aaya
Treiking number GLAC0008955369 ye h
wrong product delivered
order I.D TMR06964
wrong product delivered
Complaint
Regarding delay in my order delivery by Ekart
Delivery related
I have not received the parcel and the status shows parcel delivered.
Tracking ID- FMPC4708932844
Order Site- Flipkart
Wrong adn Damage product
I ordered a pair of cargo pants, but the wrong and broken item arrived. I want my money back. I placed a purchase with FashionCore, but the number on the bill was unreachable. Please provide me with the Ekart customer service number. I also have video proof.
Received old cloths
Hi ,
I hope this is a right platform to raise the customer ticker, I ordered two cargo pants from one of the website I came across on instagram , I am sharing the shipment details here also , Cargo_Craft_BN : J-14 , sector 5 , DSIIDC , Bawana, New Delhi, Delhi 110039
I did not received my expected cargo pants in fact they packed some old jeans
Paid Total 1000 rupees to them.
Let me know , what is the way so that I can get my money back.
Courier Not received
Flipcart Delivery not received
Delivery of Tracking ID: MYSP1214324742 which was to be delivered on 12/03/2025 still not received by me., Kindly revert earliest.
Delivery related
I have not received the parcel and the status shows parcel delivered.
Tracking ID- FMPC4708932844
Order Site- Flipkart
Sir abhi tak oder nhi aya
Sir abhi tak oder nhi aya
I recieved an wrong product,
I recieved an wrong product, refund my money back
Complain
I had ordered 3 shirt 598 rs but I got only 2 and that was also not same as I shaw it then I want to return but not taken return available
Courier Mount Abu Note
Courier Mount Abu Note sarvise
Delivery of a consignment
I had ordered a 360 degree moving faucet. The box was delivered to me after paying rs 500. After opening it was something else. I telephoned to the delivery boy but he told me that he will check and revert. But no body replied. I requested him to give me the detail of supplier. But no responce. I request you to look in to the matter. It is giving a bad name to your company. Refee- Rotatable Filter Faucet B... with tracking ID NMSC5000992551 from Nimbus will be delivered today.
Kindly look in to it
Hi, I ordered 2 cargo pants
Hi,
I ordered 2 cargo pants but I received used pants. Pls return the parcel and return the money.
AWB No:SSIC1112442472
ORDER DATE : 21-02-2025
Money has been collected by the delivery agent without deliverin
Money has been collected by the delivery agent without delivering the order and he is giving false information
Worst delivery agents
Complain for very poor service
My shipment was booked with order no #THS304617 Tracking ID NMSC5000920164 but from 11.02.2025 it is showing at ULUBERIA mother hub and it is not delivered to me yet
This is a very very poor service
Dishonestly demanding the OTP
I ordered a product from Flipkart which was delivered on 6th in the Amity University Gurugram, the wishmaster was asked to cancel the order but he dishonestly asked for the OTP and rather cancelling the order he confirmed it. Now I am not able to either get the refund or the product.
EKART Tracking id:
EKART Tracking id: BGSC1002948750
My parcel is slightly delayed just 10 days
ABOUT EKART
THE WORST SERVICE IN THE WORLD.
Wrong product
Wrong product i want return
Bad Logistics
Logistics People not delivering product to home
As per Logistic no extra person to deliver the product
Logistic People calling me to cancel the product
did not receive package
did not receive package Tracking ID: EMSP0000609940
Unethical ekart Delivery agents
This issue is regarding shipment with Tracking ID: FMPP2791887788.
The delivery agent associated with this order misled me by claiming to deliver the product but failed to deliver it. Around 8:24 pm , the delivery agent contacted me and i was out of town. He said he can delivery to
Apartment security and requested the OTP for the delivery. Trusting your service, I provided the OTP, only to discover later that I have not received the product.
I have always trusted Ekart Logistics for its reliability, but this incident has severely impacted my confidence in your services. Such unethical behavior from your staff is unacceptable, and I urge you to investigate this matter thoroughly.
Please address this issue on priority, provide clarity on the situation, and let me know how you intend to resolve it. Additionally, I would like either the immediate delivery of my product or a full refund.
product not received yet
Tracking id
EMHP0000028480
please let me know
when i will get my product
Wrong products delivered
EKART is worst to the core courier service.
Very cleverly has no contact no to resolve customer queries or doubt.
NO proper sender address to reach out and delivery person is also rude
Online scamming for people's fund in small or bigger amounts.
Wrong item delivered
Please exchange my order
Delivery guy abused and rudely behave
The delivery guy without coming to my location and information this guy is canceled my order and rescheduled my deluvery also so what is this type of behaviour is insulting the customer and i will never buy anything from noe onwards on flipkart this is my promise i am going post this all conversation and experience on social media like facebook, instagram. Linkedin n more ?????
We can see below screenshot this delivery guy canceled my order and i was paid online is this joke or unprofessional behaviour by deluvery guy can do it whatever he want ?? So sorry but the flipkart is very low class app and service i got i am going to switch for online buying from flipkart and if next 12 hour if i didnt got my delivery then i am going compaint in lolice about flipkart and deluvery guy both ??
Very bad behaviour and not importance of value of time
I have got a call from your corrier boy and asking your corrier boy I coming 1 to 2 hours but not coming in my place in Evening that your corrier boy type massage today not coming but your parcel is tomorrow coming but that time is my parcel is not reached at Lalkuan Lucknow Uttar Pradesh but... Still i have not received my parcel. Pl do action on your corrier boy not importance My value of times.
Wrong size product delivered
I have ordered foldable reading glasses +3 size by invoce No. 1080 .
It's delivered me on 22.12.2024 . When I check it is below my power . So kindly either send a perfect power +3 or pick up back and refund my money.
Thanks n regards
Deep Sharma
Agra
Order is missing.
I am writing to raise a serious concern regarding my recent shipment with Tracking ID: FMPP2753301809.
The delivery agent associated with this order misled me by claiming to deliver the product but failed to provide it. Late at night, when I was away from my office, the delivery agent contacted me and requested the OTP for the delivery. Trusting your service, I provided the OTP, only to discover later that I have not received the product.
I have always trusted Ekart Logistics for its reliability, but this incident has severely impacted my confidence in your services. Such unethical behavior from your staff is unacceptable, and I urge you to investigate this matter thoroughly.
Please address this issue on priority, provide clarity on the situation, and let me know how you intend to resolve it. Additionally, I would like either the immediate delivery of my product or a full refund.
Missing product & delivery boy using a bed words
Mne ek product oder kra tha ekart se aaya. H vo packaging open thi & product ka ek part missing tha then delivery boy argu kre ja rha tha & also used bad words & warning bhi deke gya h delivery boy...waste ekart logistics h delivery boy ko bhi baat krne ke tameez ni h very bad experience to ekart logistics & castomer care no. Bhi ni h enka logo ka bewakoof hi bna rhy h very bad service ekart
Different order came
I order a suit but when I opened the parcel saree was there. My order id was F3166S please try to solve it
received COD order of a product i did not order.
The order was delivered by e-kart, so they should have some information about where this order is coming from. The box did not mention a bill or further details except the address.
I did not order but received a cod order
Refund the order
Very Bad Delivery Service
My Order Reached at Courier partner Location On 14 Dec But After 4 Days It's Not Delivered By Delivery Boy. Till Status Showing Out For Delivery
Courier person was very rude
Today my order was suppose to be delivered,he called in morning and I conveyed my address. Again he called just now and was asking my address. I replied politely but he started shouting how many times should I call to ask address. I was asking him to talk calm but he was so rude. This happened today(13/12/2024) in chrompet, chennai
WRong parcel received
I recive wrong product and I want refund of it .
plsss contact to me
Complent
Ekart Vale chor hain parsal ko change kar k bhej dete hain dusra parsal
Money Fraud
I returned an item and the delivery boy from Ekart took the item from us but did not go and deposit the item with Flipkart due to which they are not returning my money
Regarding the delivery issue of the product
I ordered a product to Flipkart on 2 days express delivery on December 1st and it should be delivered on yesterday and because I have the flight ticket to go out of India Today.
But still the product didn't deliver to me....and it's showing delivery date 6 December.
Please deliver this as soon as possible
Ekart Logistics - FMPP2728995485 training id
Veri bad experience
The delivery boy have no sense how to talk. He talk like he is boss. He delivers the product on their mood. If he don't want to deliver, he never deliver. Even he challenged you that I'll not deliver to you. Do whatever you want to do. This type of attitude of a delivery boy is never accepted. Very much disappointed. Worst service, misbehave with customer. If I know the delivery boy, I'll definitely take action on him. Ekart courier is bad courier.
Payment is done but not delivered my product
Delivery partner Pressurise me to deliver the parcel in my absence in any where and he force me to give the code and i was bussy with my work and told that please delivery the parcel in a shop nearest my home but he didn't delivery there.
Delivery boys attitude was not good
Delivery boys attitude and behave not good.they shouting and using bad words etc
Delivery boys attitude was not good
Dilevery boy is not delivered my parsel at my address and he sey to you came to pick your parsal my location
My trecking id SIRC6910085787