Fedex Express Customer Care No. 1800 209 6161

Updated on Wednesday, 18 September 2024 - 12:29pm

Organization:

FedEx India

Toll free Number(s):

1800 209 6161 (Customer Support, Mon-Sat ,9am-9pm)
1800 22 6161 (Alternate Customer Support No.)

Website:

Official Website

IVRS Menu : 1800 209 6161

First Select Your Preferred Language (English, Hindi, Tamil)

Enter 9 digit Account No.
Press 0: If you do not have Account No.
- Press 1: To schedule a Pickup.
  - Enter 9 digit Account No.
  - Press 0: If you do not have an Account.
- Press 2: For Shipment Quotations.
  - Press 1: If you are an Account Holder.
  - Press 2: If you are not an Account Holder.
- Press 3: To check a Package Status.
  - Enter Tracking no.
  - Press 0: If you do not have Tracking no.
- Press 4: For enquiry relating to Invoice.
  - Enter Invoice No.
  - Press 0: If you do not have Invoice No.
- Press 5: For Advice/Support from one of our Technical application/website.
- Press 6: To Support Custom Clearance.
- Press 7: For K.Y.C related query.
- Press 8: To Speak to our Customer Services team about any other matter.

Emails

india [at] fedex [dot] com (For Customer Support)

Important Links

Corporate Office

Cargo Claim Dept
Boomerang, Unite 801,
Wing A and B1 Chandivali
Farm Road, Andheri East,
Mumbai-400072
Ph: 022-25700836

Social Sites

Comments

Terrible service in India

Submitted by Anonymous (not verified) on Fri, 07/08/2020 - 7:26pm.

I had notarized documents that needed to be sent from Jaipur to the United States on August 7, 2020. I took the docs to the FedEx office in the Ratan Deep building in Jaipur. They said that FedEx doesn't send legal documents or anything with a notary stamp on it. The only way they know it is notarized documents is because they package the docs. They don't just have envelopes sitting there. Can you imagine this nonsense? It is like going to a dairy and them saying they don't produce milk. Mailing documents is the most basic thing that FedEx does. I called customer service in the United States and they were shocked. They said they don't have any such restrictions for sending legal or notarized documents. But there is no way to work around the bureaucrat at the FedEx office in Jaipur so we have to figure out a different company to send the documents.

is there a something like CUSTOMER CARE ACTUALLY AT FEDEX

Submitted by Anonymous (not verified) on Sat, 25/07/2020 - 12:36pm.

What kind of shitty customer care. The lines don't connect, emails are not responded. Seriously is this 2020, where in the customer care infrastructure is so pathetic. IMPROVE YOURSELF FEDEX.