Fi Money Customer Care No. 080-4748 5490

Updated on Saturday, 12 April 2025 - 3:38pm
All India Number(s): 
  • 080-4748 5490 (For Customer Support)
Website: 
Official Website
iOS App: 
Fi Money - Save And Invest Smart
Android App: 
Fi Money: Save, Pay And Invest

IVRS Menu

  • Press 1: For help regarding debit card annual charges
  • Press 2: For any other issue

Email

  • help [at] fi [dot] care (For General Support)

Important Link

For Complaint

Banking

Level 1:

  • For any complaint regarding FYI money you can call at 080-47485490 or mail at help [at] fi [dot] care
  • You can also message through the in-app chat feature if you are a Fi Money user
  • If unsatisfied with the customer support response you can mail at escalationsdesk [at] fi [dot] care

Level 2:

  • If your query is still not resolved or you have not received a satisfactory response within 15 working days, you can contact the Nodal Officer at the details given below:
    • Email: contact [at] federalbank [dot] co [dot] in

Level 3:

  • If your issue is still not resolved or handled properly at Level 2 within 5 working days, you can escalate the issue to the Principal Nodal Officer at the details given below:
    • Contact No.: 0484-2626366
    • Email: support [at] federalbank [dot] co [dot] in
    • Address: CEO's Secretariat, The Federal Bank Ltd. Federal Towers,
      Aluva, Kerala.

Level 4:

Lending

Level 1:

  • For any complaint regarding Fi money you can call at 080-47485490 or mail at help [at] fi [dot] care
  • You can also message through the in-app chat feature if you are a Fi Money user
  • If unsatisfied with the customer support response you can contact the Nodal Grievance Officer at grievanceofficer [at] fi [dot] care

Level 2:

  • If your query is still not resolved or you have not received a satisfactory response within 15 working days, you can contact the Nodal Officer at the details given below:
    • Email: contact [at] federalbank [dot] co [dot] in

Level 3:

  • If your issue is still not resolved or handled properly at Level 2 within 5 working days, you can escalate the issue to the Principal Nodal Officer at the details given below:
    • Contact No.: 0484-2626366
    • Email: support [at] federalbank [dot] co [dot] in
    • Address: CEO's Secretariat, The Federal Bank Ltd. Federal Towers,
      Aluva, Kerala.

Level 4:

Liquiloans

Level 1:

  • For any complaint regarding Fi money you can call at 080-47485490 or mail at help [at] fi [dot] care
  • You can also message through the in-app chat feature if you are a Fi Money user
  • If unsatisfied with the customer support response you can contact the Nodal Grievance Officer at grievanceofficer [at] fi [dot] care

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at the above Level, you can contact the Grievance Redressal Officer at the details given below:
    • Contact No.: 022-47779519
    • Email: grievances [at] liquiloans [dot] com
    • Address: 2nd Floor, Office No. 203 and 204,
      Mittal Commercia, Saki Naka, Off Andheri Kurla Road, Andheri (East),
      Mumbai - 400059

Level 3:

IDFC First Bank

Level 1:

  • For any complaint regarding Fi money you can call at 080-47485490 or mail at help [at] fi [dot] care
  • You can also message through the in-app chat feature if you are a Fi Money user
  • If unsatisfied with the customer support response you can contact the Nodal Grievance Officer at grievanceofficer [at] fi [dot] care

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at the above Level, you can contact the Principal Nodal Officer at the details given below:
    • Contact No.: 18002099771
    • Email: PNO [at] idfcfirstbank [dot] com
    • Address: PNO, IDFC FIRST Bank Ltd.
      Building No.2, Raheja Mindspace, MIDC Industrial Area, Shiravane, Juinagar, Nerul,
      Navi Mumbai 400706, Maharashtra, India

Level 3:

Aditya Birla Finance Limited

Level 1:

  • For any complaint regarding Fi money you can call at 080-47485490 or mail at help [at] fi [dot] care
  • You can also message through the in-app chat feature if you are a Fi Money user
  • If unsatisfied with the customer support response you can contact the Nodal Grievance Redressal Officer at grievanceofficer [at] fi [dot] care

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at the above Level, you can contact the Grievance Redressal Officer at the details given below:
    • Contact No.: 080-45860196
    • Email: grievance [dot] finance [at] adityabirlacapital [dot] com
    • Address: Aditya Birla Finance Limited,
      10th Floor, R-Tech Park, Nirlon Complex, Goregaon,
      Mumbai - 400063

Level 3:

Stock Guardians (Fi Loans)

Level 1:

  • For any complaint regarding Fi money you can call at 080-47485490 or mail at help [at] fi [dot] care
  • You can also message through the in-app chat feature if you are a Fi Money user
  • If unsatisfied with the customer support response you can contact the Nodal Grievance Redressal Officer at grievanceofficer [at] fi [dot] care

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at the above Level, you can contact the Grievance Redressal Officer at the details given below:
    • Email: nodal [dot] gro [at] stockguardians [dot] com
    • Address: 102/C, Mittal Tower, 210, Nariman Point,
      Mumbai, Maharashtra,
      India - 400021

Level 3:

Moneyview

Level 1:

  • For any complaint you can contact the Moneyview customer care at 080-69390476 or mail at care [at] moneyview [dot] in

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at the above Level, you can contact the Grievance Redressal Officer at the details given below:
    • Contact No.: 080-69390476
    • Email: grievance [at] moneyview [dot] in
    • Address: Moneyview, 2nd Floor,
      The Address , Kadubeesanahalli,
      Bangalore 560087

Level 3:

Bajaj Finserv

Level 1:

  • For any complaint regarding Fi money you can call at 080-47485490 or mail at help [at] fi [dot] care
  • You can also message through the in-app chat feature if you are a Fi Money user
  • If unsatisfied with the customer support response you can contact the Nodal Grievance Redressal Officer at grievanceofficer [at] fi [dot] care

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at the above Level, you can contact the Principal Nodal Officer at the details given below:
    • Contact No.: 022-41803901
    • Email: grievanceredressalteam [at] bajajfinserv [dot] in

Level 3:

Credit Card

Level 1:

  • For any complaint regarding Fi money you can call at 080-47485490 or mail at help [at] fi [dot] care
  • You can also message through the in-app chat feature if you are a Fi Money user
  • If unsatisfied with the customer support response you can mail at escalationsdesk [at] fi [dot] care

Level 2:

  • If your query is still not resolved or you have not received a satisfactory response within 15 working days, you can contact the Nodal Officer at the details given below:
    • Email: contact [at] federalbank [dot] co [dot] in

Level 3:

  • If your issue is still not resolved or handled properly at Level 2 within 5 working days, you can escalate the issue to the Principal Nodal Officer at the details given below:
    • Contact No.: 0484-2626366
    • Email: support [at] federalbank [dot] co [dot] in
    • Address: CEO's Secretariat, The Federal Bank Ltd. Federal Towers,
      Aluva, Kerala.

Level 4:

Address

Epifi Technologies Private Limited,
No.293, Indiqube Gamma, 154/172,
Outer Ring Road, Kadubeesanahalli,
Bengaluru, Karnataka 560103

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