Firstcry Customer Care No. 0135-350 1300

All India Number(s): 
  • 0135-350 1300 (Customer Support, 9 am - 6 pm)
  • 0135-661 7000 (Alternate Support)
  • 020-4660 8100 (General Queries)


  • customercare [at] firstcry [dot] com (Customer Care)

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Important Links

Returns & Refund Policy

  • For new returns, please visit "Order History > Order Details" section
    in your account and initiate the return (if applicable basis policy).
  • For existing returns, refund is processed after successful pickup of the item(s).
  • If customer have initiated bank refund from FC wallet,request is process
    immediately, however in certain cases, customer banks take 5-7 days for
    processing and crediting the amount into account. For more please read...

Customer Care

Digital Age Retail Private Limited
Rajashree Business Park, 3rd Floor,
Survey No. 338 Next to Sohrabh Hall,
Tadiwala Road Pune - 411001, Maharashtra
Phone : 0135-3501300 / 0135-6617000
Timings : 09:00 am to 06:00 pm (Mon-Sun)

Head Office

Rajashree Business Park
Plot No 114, Survey No 338,
Tadiwala Road, Nr. Sohrab Hall,
Phone Number: 020-46608100 / 020-67297800

Social Sites



"Dear First cry,

I am writing to express my deep concern regarding the delay in receiving the refund. I initiated the refund process on March 20th 2024, and it's now March 28th, yet the amount has not been returned to me. This delay is unacceptable, and I kindly request immediate action to rectify this situation. Failure to do so may compel me to explore further steps to ensure my rights are upheld.

Cash refund

I m not getting refund yet.

Didn't get refund amount yet

I didn't get refund amount yet... and not getting any updates about it

Urgent delivery

Urgent delivery

Fast delivery

I was ordered frock... But size is to short so exchange... That product... Please will i get this product eraly

Incorrect delivery status - product not received

Delivery status incorrectly updated as delivered.

I want my order today only

I want my order today only last date already gone

Sheikh Dawood

Terrible shopping site, i'll never order from this website again.

Reverse pickup

Very poor service.If you have any query
For that no contact number is working.very bad experience this time


I was ordered a kurta pajama set .deliverd defected product pls exchange my order Okie pls respond

I place an order for 6 items

I place an order for 6 items with the same address in that I received 3. For the Remaining 3 items the person is telling that address not correct.may I know how to proceed with it

Payment regarding

Payment not receive