Freo UPI Customer Care No.

Important Link

• Feedback Form

For Complaint

Level 1:

• For any complaint you can mail at hello [at] freo [dot] money
• You will receive a response/resolution within 7 days.

Level 2:

• If your query is still not resolved or you are not satisfied with the resolution provided at the above Level then you can escalate the issue to the Grievance Redressal Officer at the details given below:
  Name: Anjali Panwar
  Contact No.: 6361121526 (Mon-Fri, 10am-7pm)
  Email: anjali [at] freo [dot] money

Level 3:

• If your query is not resolved or you are not satisfied with the resolution given, then you can escalate your complaint to Central Banking Ombudsman at:
  Contact No.: 14448 (9:30am-5:15pm)
  Address: Centralised Receipt and Processing Centre (CRPC),
  Reserve Bank of India, 4^th Floor, Sector 17, Chandigarh - 160017
• You can also lodge your complaint online through Complaint Management System (CMS) Portal .

Address

Freo UPI
G-405, 4^th Floor - Gamma Block, S
igma Soft Tech Park Varthur, Kodi Whitefield Post,
Bangalore - 560066

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