Fresh To Home Customer Care No. 1800 313 3302

Updated on Wednesday, 19 March 2025 - 3:15pm
Organization: 
Toll free Number(s): 
Website: 
Official Website

IVRS Menu: 1800 313 3302

First, Select your State

  • Press 1: For Delivery
  • Press 2: For Quality
  • Press 3: For Packging
  • Press 4: For Payment
  • Press 5: For Others

Email

Install App

Important Link

Return and Refund

  • For any query/complaint regarding the product you can mail at customercare@freshtohome.com.
  • The Customer may request for a refund or replacement within 24 hours of delivery of the products in case of any quality issues.
  • For Online Payment Refunds will be processed within 48 hours and will be credited to the customer account within 5-7 working days.
  • For COD refund will be intiated in the form of store credites.

Office Address

Sr.no Branch Address
1 Headquater Freshtohome Foods Private Limited
No. 1, 2nd Floor,
Carlton Towers,
Old Airport Road,
Bangalore - 560008
2 Noida Branch Freshtohome Foods Private Limited
5th Floor, Tower C,
Green Boulevard, B Block,
Sector-62,
Noida-201309
3 Kochi Branch Freshtohome Foods Private Limited
No. 4N, 4th Floor,
Building No. 38/4111/H13,
National Pearl Star,
Edapally, North Village, Kochi

Social Site

Comments

bad and rotten lamb and chicken

Submitted by Souvik Sarkar (not verified) on Sun, 14/06/2020 - 8:42am.

I am very disappointed with the service. I have not seen any issues with their fish quality yet. However I recently ordered chicken and mutton. Both of these items were rotten and smelled so bad that we almost puked after opening the packets. I am really surprised with the quality that Fresh to Home is delivering while claiming fresh quality products which is an obvious lie. I have raised customer complaint with them. they don't even have the decency to respond to my complaint. Please don't buy their products.

Enquiry regarding to start a supply chain unit

Submitted by Santhosh kumar (not verified) on Wed, 05/02/2020 - 8:36am.

Sir
I am from kollam dist of kerala and i would like to start a supply chain unit of your freshtohome in my district.I have my own empty shope . I want to know all formalities required regarding this.
Waiting all details in email.
Thanks santhosh

For bussiness enquiry

Submitted by Dhiraj Prakash chaudhari (not verified) on Thu, 24/10/2019 - 11:01pm.

I want to know about supply fresh seafood to your organization

Information for all

Submitted by Asha A (not verified) on Fri, 12/07/2019 - 8:03pm.

Iam regular fresh to home costumer, its very good quality but staff is not good, iam living in delhi ncr, today l oder to fresh to home. This oder delivered for correct time but buy mistakily i given more cash, my bill is227 i give 630 that man recived the amount and fastly going i lost 400 rs, so i never use this type people working app its for shame