Generali Central Insurance Contact No. 1800 220 233

Updated on Thursday, 4 December 2025 - 12:15am
Toll free Number(s): 
  • 1800 220 233 (For Customer Support)
  • 1800 210 1212 (For Road Side Assistance)
All India Number(s): 
  • 1860 500 3333 (For Contact Support)
  • 022-6783 7800 (Alternate Contact Support)
  • 767 800 6000 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
GC Insure
Android App: 
GC Insure

IVRS Menu

IVRS Menu: 1800 220 233/ 1860 500 3333/ 022-6783 7800
IVRS Menu: 1800 210 1212

First select your preferred language

  • Press 1: If you are a customer
    • Press 1: To register a claim
    • Press 2: For road side assistance
    • Press 3: For renewal related information
    • Press 4: To purchase new insurance
    • Press 5: To know the status of your existing request or complaint
    • Press 6: If you are a senior citizen calling for a health insurance product
    • Press 7: For any other assistance
  • Press 2: If you are calling from a workshop
    • Press 1: To register a claim
    • Press 2: For road side assistance
    • Press 3: To know the status of your existing request or complaint
    • Press 9: For any other assistance
  • Press 3: If you are an advisor or sales partner

First select your preferred language

  • Press 1: If you wish to register your request in a fast and easy way
  • Press 2: To speak to our representative

Email

  • gcicare [at] generalicentral [dot] com (For General Support)

Important Links

SMS Service

  • Send SMS "SERVE to 9222211100" from your registered mobile number.

Claim Process

  • For any claim related aquery, you can contact at 1800220233, 18605003333, 022-67837800 or mail at gcicare [at] generalicentral [dot] com .
  • You can visit your Nearest Branch .
  • You can also contact at the details given below:
    Sr. No. Service Email
    1 Travel Insurance travel [at] generalicentral [dot] com ,
    gcicare [at] generalicentral [dot] com
    2 Personal Accident Insurance gcih [at] generalicentral [dot] com ,
    gci [dot] health [at] generalicentral [dot] com
    3 Other claim gciclaims [at] generalicentral [dot] com
  • You can also fill this Claim Forms .

Grievance Redressal

Level 1:

  • For any query/complaint, you can contact at 1800220233, 18605003333, 022-67837800 or mail at gcicare [at] generalicentral [dot] com .
  • Senior Citizens can contact at customer support numbers or mail at care [dot] assure [at] generalicentral [dot] com .
  • You can also visit to your Nearest Branch .

Level 2:

  • If your query is not resolved, then you can contact to Corporate GRO at the details given below:
    Contact No.: 7900197777
    Email: gcigro [at] generalicentral [dot] com
    Address: Generali Central Insurance Company Ltd.
    Lodha I - Think Techno Campus,
    B Wing - 2nd Floor, Pokhran Road - 2,
    Off Eastern Express Highway Behind TCS,
    Thane West - 400607

Level 3:

  • If you are still not satisfied with the solution provided, then you can mail to CEO's office at gciceo [at] generalicentral [dot] com .
  • You can also lodge your complaint online through Bima IRDAI .
  • If your query is still not resolved within 30 days or you are not satisfied with the solution provided, then you can contact to Council for Insurance Ombudsmen (CIO) or visit CIO Centres .

Nodal Officers for Third Party Insurance Claim

Sr. No. States Name Email
1 Gujarat, Daman & Diu  Riddhi Shah nod [dot] guj [dot] cgi [at] generalicentral [dot] com
2 Madhya Pradesh Ram Lal Malviya nod [dot] mpd [dot] cgi [at] generalicentral [dot] com
3 Rajasthan Sunita Sharma nod [dot] raj [dot] cgi [at] generalicentral [dot] com
4 Orissa Saptashya Roy Chowdhary &
Priyanka Mondal		 nod [dot] bhu [dot] cgi [at] generalicentral [dot] com
5 Assam, Meghalya, Nagaland,
Arunachal Pradesh, Tripura,
Mizoram,Sikkim, Manipur		 Ria Jaiswal &
Priyanka Mondal		 nod [dot] nea [dot] cgi [at] generalicentral [dot] com
6 West Bengal and Andaman & Nicobar Amishra Bhattacharjee &
Priyanka Mondal		 nod [dot] wbn [dot] cgi [at] generalicentral [dot] com
7 Chhattisgarh Kalpana Mishra nod [dot] cht [dot] cgi [at] generalicentral [dot] com
8 Bihar and Jharkhand Ria Jaiswal &
Priyanka Mondal		 nod [dot] bjh [dot] cgi [at] generalicentral [dot] com
9 Chandigarh, Punjab, Himachal Pradesh,
Jammu & Kashmir, Ladakh		 Subham Solanki nod [dot] chn [dot] cgi [at] generalicentral [dot] com
10 NCT of Delhi Divya Kotru nod [dot] del [dot] cgi [at] generalicentral [dot] com
11 Uttar Pradesh and Uttaranchal Pulak Kumar &
Anand Rana		 nod [dot] upu [dot] cgi [at] generalicentral [dot] com
12 Haryana Subham Solanki nod [dot] har [dot] cgi [at] generalicentral [dot] com
13 Andhra Pradesh and Telangana Chakradhara Rao nod [dot] apt [dot] cgi [at] generalicentral [dot] com
14 Karnataka Shivanand R S nod [dot] kar [dot] cgi [at] generalicentral [dot] com
15 Kerala and Lakshadweep Nilofer Rahim nod [dot] ker [dot] cgi [at] generalicentral [dot] com
16 Tamil Nadu and Puducherry Srinivasan nod [dot] tnd [dot] cgi [at] generalicentral [dot] com
17 Maharashtra, Goa and Dadra & Nagar Haveli Umakant Shirsath nod [dot] mah [dot] gci [at] generalicentral [dot] com

Registered/Corporate Office

Generali Central Insurance Company Limited
Unit 801 and 802, 8th floor, Tower C, Embassy 247
Park, L.B.S. Marg, Vikhroli (W), Mumbai - 400083

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