HDFC Credila Contact No. 1800 209 3636
- 1800 209 3636 (Customer Support)
IVRS Menu No. 1800 209 3636
- Press 1 : To apply for new education loan
- Press 2 : For any other sales assistant
- Press 3 : If you are in existing customer
Emails
- loan [at] hdfccredila [dot] com (Customer Support)
- support [at] hdfccredila [dot] com (For Support)
Important Links
SMS
- SMS Credila to 53636
Branches
Location | Address | |
---|---|---|
Mumbai (Registered Office) |
loan [at] hdfccredila [dot] com | B 301, Citi Point, Next to Kohinoor Continental, Andheri-Kurla Road, Andheri (East), Mumbai - 400 059, Maharashtra, India |
Mumbai | loan [at] hdfccredila [dot] com | 4th Floor, Raheja Centre Point, 294, CST Road, Kalina, Santacruz (East), Mumbai - 400 098, Maharashtra, India |
Pune | loan [at] hdfccredila [dot] com | Office No 8, 2nd Floor, Matruchhaya, 1258/A/2, Jungalee Maharaj Road, Above Joyalukkas, Pune - 411 004 |
Bangalore | loan [at] hdfccredila [dot] com | 114/1, Sai Complex, 1st Floor, M G Road, Bengaluru - 560 001 Landmarks: Above Union Bank of India |
Delhi | loan [at] hdfccredila [dot] com | Unit no 4-A 1&2, 4th floor, Uppal M-6 Plaza, Plot No. 6, Jasola District Centre, New Delhi - 110 025, India |
Chennai | loan [at] hdfccredila [dot] com | Old #8, New #5, 2nd Floor, Josman's Complex, Near Sony World, Mc Nicholas Road, Chetpet, Chennai - 600 031, Tamil Nadu, India |
Ahmedabad | loan [at] hdfccredila [dot] com | 114, 1st Floor, Shangrila Arcade, Opp. Shyamal Row Houses, Near Shyamal Cross Roads, Satellite, Off S. G. Highway, Ahmadabad - 380 015, Gujarat, India |
Hyderabad | loan [at] hdfccredila [dot] com | Fortune 9, Door No. 6-3-191/C/1, Tower - 1 Office No. G-02, 102 & 201 Somajiguda, Raj Bhavan Road, Hyderabad - 500 082, Telangana, India |
Kolkata | loan [at] hdfccredila [dot] com | 1st Floor, Bharatiya Bhasha Parishad Building, Level # 1, 36A-Shakespear Sarani, Near FBB Mall, Kolkata - 700 017 West Bengal, India |
Nashik | loan [at] hdfccredila [dot] com | Shanta Madhav Sankul, Near MICO Circle, Trimbak Road, Nashik – 422 002 Maharashtra, India |
Nagpur | loan [at] hdfccredila [dot] com | Shop No. B-32, Sai Regency Complex, Ravi Nagar Square, Amravati Road, Nagpur - 440 033 Maharashtra, India |
Grievance Redressal
Level 1 :
- The customer may register his/her query/complaint to HDFC Credila which shall be addressed by the Branch Manager.
- The customer can also personally visit the location and complaint in writing to the Branch Manager in the complaint
register available in the branch. - On registering the complaint customer shall be provided a Reference number for the complaint lodged with HDFC Credila
for future correspondence. - The customer may post his / her complaint on "Write to Us" in the customer service/ support. HDFC Credila shall respond to
the complaint within a period of 10 working days .
Level 2 :
If the customer is not satisfied with the resolution provided by the Location Head, the customer may write his / her complaint to the
Grievance Redressal officer with level 1 reference Id to.
- Ms. Vaijayanti Albal Sharma
- Grievance Redressal Officer & Nodal Officer
- Address- HDFC Credila Financial Services Limited
(Formerly known as HDFC Credila Financial Services Private Limited)
B 301, Citi Point,
Next to Kohinoor Continental,
Andheri-Kurla Road, Andheri (East),
Mumbai - 400 059,
Maharashtra, India - Email: grievance [at] hdfccredila [dot] com
- Phone: 9607009569
HDFC Credila will take all its effort to solve customer compliant/ query at this level. Customer can also write to higher authorities of
HDFC Credila before further escalation for quick response at Email: loan [at] hdfccredila [dot] com.
Level 3 :
In case of non-addressal of the complaint to the customer's satisfaction, within a period of one month time frame, the customer may
appeal the Officer Incharge of Regional office of DNBS of RBI.
- CGM-DNBS Officer-in-Charge
- Address- Mumbai Regional Office,
Opposite Mumbai Central Station,
Near Maratha Mandir Cinema, Byculla,
Mumbai 400 008. - Email: bomumbai [at] rbi [dot] org [dot] in
- Phone: 022-24931214
Address
HDFC Credila Financial Services Limited
B 301, Citi Point, Andheri-Kurla Road,
Andheri (East), Mumbai-400 059, India
Comments
Unknown hdfc account older link to my mobile number
Respected sir,
My name Atul Ashok Ghodake from Maharashtra
Suddenly I got the message hdfc I have not hdfc account
Any other's person Conetecd my mobile number *******204 this number
Last debit card number 8175.
Take action IMIDITALY.
Thank you.