HDFC Credila Contact No. 1800 209 3636

Organization: 
Toll free Number(s): 
  • 1800 209 3636 (Customer Support)

IVRS Menu No. 1800 209 3636

  • Press 1 : To apply for new education loan
  • Press 2 : For any other sales assistant
  • Press 3 : If you are in existing customer

Emails

  • loan [at] hdfccredila [dot] com (Customer Support)
  • support [at] hdfccredila [dot] com (For Support)

Important Links

SMS

  • SMS Credila to 53636

Branches

Location Email Address
Mumbai
(Registered Office)
loan [at] hdfccredila [dot] com B 301, Citi Point,
Next to Kohinoor Continental,
Andheri-Kurla Road, Andheri (East),
Mumbai - 400 059,
Maharashtra, India
Mumbai loan [at] hdfccredila [dot] com 4th Floor, Raheja Centre Point,
294, CST Road,
Kalina, Santacruz (East),
Mumbai - 400 098,
Maharashtra, India
Pune loan [at] hdfccredila [dot] com Office No 8, 2nd Floor, Matruchhaya,
1258/A/2, Jungalee Maharaj Road,
Above Joyalukkas, Pune - 411 004
Bangalore loan [at] hdfccredila [dot] com 114/1, Sai Complex, 1st Floor,
M G Road, Bengaluru - 560 001
Landmarks: Above Union Bank of India
Delhi loan [at] hdfccredila [dot] com Unit no 4-A 1&2, 4th floor,
Uppal M-6 Plaza,
Plot No. 6,
Jasola District Centre,
New Delhi - 110 025, India
Chennai loan [at] hdfccredila [dot] com Old #8, New #5, 2nd Floor,
Josman's Complex, Near Sony World,
Mc Nicholas Road, Chetpet,
Chennai - 600 031,
Tamil Nadu, India
Ahmedabad loan [at] hdfccredila [dot] com 114, 1st Floor, Shangrila Arcade,
Opp. Shyamal Row Houses,
Near Shyamal Cross Roads, Satellite,
Off S. G. Highway,
Ahmadabad - 380 015,
Gujarat, India
Hyderabad loan [at] hdfccredila [dot] com Fortune 9,
Door No. 6-3-191/C/1,
Tower - 1
Office No. G-02, 102 & 201
Somajiguda, Raj Bhavan Road,
Hyderabad - 500 082,
Telangana, India
Kolkata loan [at] hdfccredila [dot] com 1st Floor, Bharatiya Bhasha Parishad Building,
Level # 1, 36A-Shakespear Sarani,
Near FBB Mall, Kolkata - 700 017
West Bengal, India
Nashik loan [at] hdfccredila [dot] com Shanta Madhav Sankul,
Near MICO Circle, Trimbak Road,
Nashik – 422 002
Maharashtra, India
Nagpur loan [at] hdfccredila [dot] com Shop No. B-32, Sai Regency
Complex, Ravi Nagar Square,
Amravati Road, Nagpur - 440 033
Maharashtra, India

Grievance Redressal

Level 1 :

  • The customer may register his/her query/complaint to HDFC Credila which shall be addressed by the Branch Manager.
  • The customer can also personally visit the location and complaint in writing to the Branch Manager in the complaint
    register available in the branch.
  • On registering the complaint customer shall be provided a Reference number for the complaint lodged with HDFC Credila
    for future correspondence.
  • The customer may post his / her complaint on "Write to Us" in the customer service/ support. HDFC Credila shall respond to
    the complaint within a period of 10 working days .

Level 2 :

If the customer is not satisfied with the resolution provided by the Location Head, the customer may write his / her complaint to the
Grievance Redressal officer with level 1 reference Id to.

  • Ms. Vaijayanti Albal Sharma
  • Grievance Redressal Officer & Nodal Officer
  • Address- HDFC Credila Financial Services Limited
    (Formerly known as HDFC Credila Financial Services Private Limited)
    B 301, Citi Point,
    Next to Kohinoor Continental,
    Andheri-Kurla Road, Andheri (East),
    Mumbai - 400 059,
    Maharashtra, India
  • Email: grievance [at] hdfccredila [dot] com
  • Phone: 9607009569

HDFC Credila will take all its effort to solve customer compliant/ query at this level. Customer can also write to higher authorities of
HDFC Credila before further escalation for quick response at Email: loan [at] hdfccredila [dot] com.

Level 3 :

In case of non-addressal of the complaint to the customer's satisfaction, within a period of one month time frame, the customer may
appeal the Officer Incharge of Regional office of DNBS of RBI.

  • CGM-DNBS Officer-in-Charge
  • Address- Mumbai Regional Office,
    Opposite Mumbai Central Station,
    Near Maratha Mandir Cinema, Byculla,
    Mumbai 400 008.
  • Email: bomumbai [at] rbi [dot] org [dot] in
  • Phone: 022-24931214

Address

HDFC Credila Financial Services Limited
B 301, Citi Point, Andheri-Kurla Road,
Andheri (East), Mumbai-400 059, India

Social Sites

Comments

Unknown hdfc account older link to my mobile number

Respected sir,
My name Atul Ashok Ghodake from Maharashtra
Suddenly I got the message hdfc I have not hdfc account
Any other's person Conetecd my mobile number *******204 this number
Last debit card number 8175.
Take action IMIDITALY.
Thank you.