HP Customer Care No. 1800 108 4747

Hi,

I have purchase two laptops on 3rd Jan 2024, one laptop is working fine but other one laptop is not working properly, it's have touch pad issue, hanging issue. I have raise case on 10th of Jan 2024 for DOA. From the last three months, 3 or 4 times HP engineer has visited and checked and done the multiple R&D. And again sending your engineers for R&D. I have marked the mail multiple times to CSS Service Head (servicehead [at] hp [dot] com), KHAN, AAINA (CW)" (aaina [dot] khan [at] hp [dot] com), Aditya (aditya [dot] shukla [at] hp [dot] com), Baban (baban [dot] kumar [at] hp [dot] com) but i have not received any clear reply from HP Team.
I'm receiving only one type of mail -
(We would like to inform you that we are working with our concern team to check the concern. Once we get the revert from our team, we will definitely update you.)

Regards,
Surya Prakash

This is with reference to the Laptop HP ENVY X 360 Laptop which I had purchased on 3rd June 2023, I have been facing problems with the keyboard since the beginning.

Please refer Case no xxxx050515 and xxxx942702

While the Keyboard was being changed by the hp service team , the motherboard got shot, which was also replaced. This led to a series of issues like Microsoft Office could not be logged in and then Windows could not be loaded. WIth great difficulty it took me 10 working days to get all these updated. After another 2 days, the same problem has again started in the keyboard .

I am a Chartered Accountant and solely dependent on my laptop for my work. I have purchased a high end laptop for smooth functioning of my work. Instead I have been struggling for the past so many days to get the laptop to work properly. It seems that either your service team is not competent enough to identify the problem or there is a problem in the product itself.

I cannot afford to lose any more days on this issue ,since the problem has been reoccuring again, You are requested to give a refund of the amount or change the piece of my laptop.

Awaiting a prompt response.

Dear Sir,

With great pain and anguish I am reporting that recently I had some issues with my laptop. After contacting the call centre, I was asked to perform a series of tests and generate various reports, which took up a lot of my time. I was told to return my laptop in exchange for a new laptop. With much reluctance, I proceeded after the agent assured me that the new laptop would have gone through many stringent tests.

When I spoke to a HP staff member, I was told that the laptop does not work properly. They filed a complaint against my laptop case number Case ID 510 4475802 & Case ID 510 5797003 (Active Case) . Having paid a premium price, I was very reluctant to exchange my new laptop. However, the issue of the laptop has mentally disturbed me.

I am so much unhappy with the HP service. since I didn’t get a response from their side for my issue in the laptop. I'm having a problem in my newly purchased laptop. I contacted HP service in my town several times and didn’t got the solution for my problem.

Today I spoke to a case manager “Ajoy Nath” (ajoyn [at] hp [dot] com), where his behaviour was not up to the mark. Moreover, he was not ready to listen anything and denied to acknowledge the laptop issue. After that he simply cut the call with stating that I am not going to listen your any complaint. This is highly pathetic behaviour.

I just want to bring this to your notice so that you can do something so that other customers will not suffer. I am wondering if this is the case with Ranchi service centre then how is your other service centres works across INDIA.

Sorry to say, but these type of incident costs you even more and because of my bad experience, I will not dare to advice anyone to buy HP products.

So please sir please take strict action on this and if you search you will find similar type of complaints on various complaint forums.

I hope you will read this and send me the acknowledgement.

In MAY & JUNE 2022 I faced the wifi problem and I register another case regarding this issue and they assigned the technician again . The technician visited and order a new motherboard for my product and changed the motherboard of this laptop .I used the laptop for some days and I face same problems but the case was closed .In August 2022 I face some display issues ,WiFi issues and sound issues on this laptop. I registered a new case regarding this they again assigned a technician to visit. The technician again ordered an new motherboard for my laptop and changed it. After using the product for one day I again faced same problems and called the technician he visited and told me that its RAM need to be replaced because the RAM is not working properly. Then he replaced the RAM and i used the product for some days and again in facing the issue of WiFi and I register a new case on September-14-2022
These processes are time taken and wasted my precious time and I could not tolerate it now because I am suffering alot daily due to your product. Now i don’t need any more services from your company. All I want is Replacement or Refund of this product. As I mentioned my all problems above and I cannot trust this product any more . this product is full of faults every day I experience a new problem and I cannot waste more time for complaining everyday Your product is ruining my carrier as I cannot use this product for a long period of time.So I request your good self Please and please think about my carrier and Replace my product or Refund my money that will be your most kindness towards me.

Hope you will understand my problems I face everyday

Thankyou

Gowhar Mehmood
REQUEST DO NOT BY HP PRODUCTS

I had purchased a hp memory 64gb in February 2022 by meesho .My hp card removes automatically in phone. Hp card is in 2 years warranty period. So change my sd card. Please help me. Solve my problem. Thank you.

HP authorized service center installed a pirated windows 10 on my laptop after repair

Dear Sir,

I purchased HP Laptop from Digi 1 Service Kalyan west Maharashtra but since i have purchased this laptop several complaints done every time technician repairs and goes my money is totally in loss no one replies properly HP Crt team and Store whosold me this faulty laptop my daughter studies on tht laptop which is not used since purchased please let me know what is my mistake did i made mistake of purchasing faulty laptop by paying 50,000 S/N 5CG1047WTR Notebook 14_ck2018tu Anurag Upadhyay XXX

Jay Ram Smrity Idane Madhepura
STATION ROAD MADHEPURA ANAND PRESS CUMPUS MADHEPURA
PIN -852113

Preparing automatic perair and strucks in black screen

I bought new HP Laptop from amazon just 4 months before . Its hard disk got crashed.

cursor moving automatically

My laptop display not working automatically sleeping mode

I have purchased a hp laptop on 14th may2020 having Serial No-"CND0033BH6". Since the first day of my purchase this laptop is giving trouble. Opening any app causes 100% disc & ram usage & as a result the laptop gets frozen. I called up 28 times to hp customer service but not resolved till date. If it is not being sorted within 1st july2020 then I sahll escalate it to consumer forum & all other social media about the stupidity of hp team along with all voice call recordings of concerned hp personnel.

Mera hp sd card 1 month me hi nakaar ho gaya hp company ka saman bekar hai ye repair nahi kar rahe hai

सर हमारा इंक टैंक 319 प्रिंटर पेपर प्रिंट नहीं कर रहा है ।
अभी भी वारंटी में है ,
इसको कैसे रिपेयर कराएं ।
कृपया हमारी सहायता करें ।

I have some problem with my touchpad and i had been trying all possible numbers to contact hp customer care . but either half of them are not working or they are not being connected.Also the numbers of service centers are not working . is this how much they value their customers?

My loptop web cam not working where I get new spare

Hp pretar kharab hi

I bought new laptop hp250g7
Laptop not functioning

I am looking for a new keyboard for my Envy Sleek-book model 6-1090EE

Kindly help me how to go about it please.

I live in Noida, UP 201301

Contact no. 981XXX3086

My hp printer not performing
Please help
Model no. M1136

I'm very very poor now I am please Indian sudant job engineer complete mobiles phones and I am please Indian bank account big money now

Hi I’m Roshan
All of the sudden my laptop got shut down and I couldn’t login to it can you help me with this.
Model:pavilion g6

Dear all

Need help

We have an Airtel broadband connection .. however the connection is working from the LAN cable. However the same is not working though WiFi.. when we use hotspot from mobile it works .. the WiFi icon shows no Internet. The laptop is HP pavilion gaming

Regards
Anabd

My pavilion laptop is not working properly
The keyboard and touch is not working properly

Hi there,
I had purchase the HP Laptop model num HP 15q-BU034tu 2018 15.6-inch Laptop (7th Gen Intel Core i3-7020U/4GM/1TB/DOS/Integrated Graphics), Jet Black from Amazon on date 27september 2018, but now I am having lots of issue in running this laptop, for ex., if I start my laptop it gets completely hanged as it gets starts, and I need to wait for long time more than even 5 - 10 mins to respond , even after if I try to run any minimum usage of application again my system get hanged, and I open the task manager and sees whats the problem, it shows that my hard drive having the issue, even I try open google chrome or Microsoft word my system again gets hanged. I tried to contact to service center they told us to issue will get resolved if we format the system, but after the formatting the system also my issue hasn’t got resolved.
I am a business person I need to run the softwares as well in my laptop but this laptop is giving me lots of trouble in running my business, even the service center people they didn’t help me out.
Please help me in this regard asap.
Thanking you
Regards
Ashutosh Besra

How foolishness HP is bad company in the world.....it is picked our call when i want to buy its product but no value of warranty.......very very bad service dont buy HP product......

Sir ,
I purchased the printer HP 2131 during the month of Dec 2018 and from the last three , the same is not working. I was trying to contact on phone but always getting message the phone no is not correct. My work is suffering . The printer S. no. is CN8814876Y AND FPU NO. F5S28-64005.kINDLY DEPUTE YOUR REPRESENTAIVE EARLY RECTIFY THE SAME.

I am hearing that your after sale service was superb but now i relize how the poor is your service i try many times your customer care but no responce

My business is stop due to printer is not working

Only one month hass been passed to purchase your hp printer and issue was comes out
Kindly solve my query and contact me on

I have recently purchased HP laptop from Amazon.in. After 4 months it stopped working & power on issue occurred. I tried every contact nos provided on the internet also called amazon for the service no of HP. But couldn't contact HP service technician.Please let me know what to do further. As i am Frustrated with the service provider number as it always provides recorded call telling the server is down or the service no has been changed.

i bought laptop for HP company through Amazon. now Laptop is very slow speed with 4 GB RAM. many times i tried to call for customer care but they are not attend the call.

Engineer have visited to our place on 5/1/19 still resolution pending

Battery is not working . Pl. replace the battery

My hp printer not performing
Please help
Model no. GT5811
SERIAL NO . CN76P5G0XQ
PURCHASE DATE. 09/02/2018

Sir, Mene Abhi 10Days Pehle HP2135 Printer Liya Tha.Par Usme Kal Se Problem Aa Rahi Hai.Plz Help Me....

My computer delete files automaically when i click any folder/file
what can be i doo
plzz help mee
my laptop is hp notebook hai in which operating system is window8

The numbers given here, corresponding to the cities, will help you only if your product is out of warranty. So my call went in vain.