ICICI Prudential Mutual Fund Customer Care No. 1800 200 6666
Organization:
ICICI Prudential Mutual Fund Toll free Number(s):
- 1800 222 999 (For Customer Support)
- 1800 200 6666 (Alternate Customer Support)
- 1800 200 5050 (For Advisor Queries)
All India Number(s):
- 022-6276 6718 (For WhatsApp Support)
- 89800 17232 (Missed Call For Support On New Investment )
- 88822 44488 (Missed Call For SMS Service)
- 70655 60111 (Missed Call For Account Statement)
International Numbers:
+022-6910 4102 (For NRI Customer Support, Mon-Sat, 8am-8pm, Sun, 9am-7pm)
Website:
Official Website
iOS App:
i-Invest iPru
Android App:
i-Invest iPru IVRS Menu: 1800 222 999 / 1800 200 6666
Select your preferred language
- Press 1 : For Mutual Fund
- Press 1 : If you are an investor
- Press 1 : For account information
- Press 2 : For digital and online query
- Press 3 : To initial financial transaction
- Press 4 : For transmission query
- Press 5 : For branch address
- Press 6 : For other service
- Press 7 : To change your preferred language
- Press 8 : For KYC related query
- Press 9 : To speak with a customer service executive
- Press 2 : If you are a Distributor
- Press 3 : If you are new to ICICI Prudential Mutual Fund
- Press 1 : If you are an investor
- Press 2 : For specialized investment Fund
- enquiry [at] icicipruamc [dot] com (For General Query)
Important Links
SMS Service
Send an SMS on 5676766 from your registered mobile number
| Sr No. | Service | Keyword | Example |
|---|---|---|---|
| Investor SMS Services | |||
| 1 | Statement of Account - Multiple Folio | SOA | SOA |
| 2 | Statement of Account - Multiple Folio | SOA <Folio> | SOA <12334567> |
| 3 | Balance - Multiple Folio | BAL <Folio> | BAL <12334567> |
| 4 | Balance - Multiple Folio | NAV | NAV |
| 5 | Performance NAV - Multiple | Folio NAV | NAV |
| 6 | Purchase | DPUR <Amount> <Folio> <Schemecode> | DPUR <1000> <1234567890> <BFA23> |
| 7 | Purchase - Single Folio | PUR <Amount> <Schemecode> | PUR <1000> <BFA23> |
| 8 | Purchase - Multiple Folio | PUR <Amount> <Folio> <Schemecode> | PUR <1000> <1234567890> <BFA23> |
| 9 | Redemption | DRED <Amount> <Folio> <Schemecode> | DRED <1000> <1234567890> <BFA23> |
| 10 | Redemption - Multiple Folio | RED <Amount> <Folio> <Schemecode> | RED <1000> <1234567890> <BFA23> |
| 11 | Redemption - Single Folio | RED <Amount> <Schemecode> | RED <1000> <BFA23> |
| 12 | Services - Single Folio | Lorem <Lorem> | Lorem Ipsum Lorem Ipsum |
| 13 | Services | Lorem <Lorem> <Lorem> | Lorem Ipsum Lorem Ipsum |
| 14 | Services - Multiple Folio | Lorem <Lorem> <Lorem> | Lorem Ipsum Lorem Ipsum |
| Distributor SMS Services | |||
| 15 | Statement of Account - Investor | SOAI <Folio> | SOAI <1234567890> |
| 16 | Statement of Account - Distributor | SODA <Folio> | SOAD <1234567890> |
| 17 | Confirmation on OTM Transactions | CONFIRM <TRANSACTION ID> | CONFIRM <1234567890> |
| 18 | Cancellation of Transaction | CONFIRM <TRANSACTION ID> | CONFIRM <1234567890> |
| 19 | Purchase | DPUR <Amount> <Folio> <Schemecode> | DPUR <Amount> <Folio> <Schemecode> |
| 20 | Purchase - Single Folio | PUR <Amount> <Schemecode> | PUR <1000> <BFA23> |
| 21 | Purchase - Multiple Folio | PUR <Amount> <Folio> <Schemecode> | PUR <1000> <1234567890> <BFA23> |
Investor Service Centers - CAMS
Grievance Redressal
Level 1:
- For any query/complaint, you can contact at 1800222999 or mail at enquiry [at] icicipruamc [dot] com .
Level 2:
- If your query is not resolved then you can contact to the officers at the details given below:
Sr No. Designation Contact Detail Address 1 Investor Service Officer servicehead [at] icicipruamc [dot] com - 2 Investor Relations Officer 022-26852000,
Fax: 022 -268683132nd Floor, Block B-2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East), Mumbai - 400 063.
Level 3:
- If your query is still not resolved and you are not satisfied then, you can lodge your complaint online through:
Download Forms
Office Addresses
| Sr No. | Office | Contact No. | Address | Fax No. |
|---|---|---|---|---|
| 1 | Registered Office | - | 1201-1212, Narian Manzil, 23, Barakhamba Road, Connaught Place, New Delhi, Delhi NCR, India, 110001. | - |
| 2 | Corporate Office | 022-26525000 | ICICI Prudential Mutual Fund Tower, Vakola, Santacruz East, Mumbai, Maharashtra, India, 400055. | 022-26528100 |
| 3 | Central Service Office | 022-26852000 | 2nd Floor, Block B2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East), Mumbai, Maharashtra, India, 400063 | 022-26868313 |
