Indian Bank Customer Care No. 1800 425 00 000

Updated on Thursday, 20 February 2025 - 12:28pm

Organization:

Indian Bank

Toll free Number(s):

1930 (National Cyber Crime Helpline)
1800 425 00 000 (For Contact Support)

All India Number(s):

92895 92895 (For SMS- Block Digital Transactions)
96776 33000 (Missed Call- Balance Statement)
92310 00001 (SMS- Block Digital Transactions)
7827 170 170 (For Women Helpline)
87544 24242 (For WhatsApp Support)

International Numbers:

+91 44-28882999 (For NRI Customer Support)

Website:

Official Website

IVRS Menu: 1800 425 00 000

Select your preferred language.

For blocking credit card SMS block cc to to 56767 (from your registered mobile no.)
For blocking all digital platform SMS block 9231000001 (from your registered mobile no.)
For blocking ATM card, UPI digital balance.
Press 1- For unblocking mobile and internet banking.
Press 2- For deposit.
Press 3- For complaint on unauthorised refund banking transaction.
Press 4- For loan.
Press 5- For ATM locator.
Press 6- For KYC related information
Press 7- For internet banking.
Press 8- Non indian bank customer.

Emails

ebanking@indianbank.co.in (For Mobile Banking)
cfrm@indianbank.co.in (For Unauthorized Digital Banking)

Important Links

Important Emails

Table Search:

Sr No.	Service	Contact Details
1	NEFT / RTGS transactions	044-28134163, 044-28134164, rtgscell@indianbank.co.in
2	IRCTC & IMPS transactions	atmsc_cb@indianbank.co.in , atmsc_mds@indianbank.co.in
3	TNEB transactions	annasalai@indianbank.co.in , asrev@tnebnet.org , fcrev@tnebnet.org
4	BILLDESK	pgsupport@billdesk.com
5	TECHPROCESS	instantpay@techprocess.co.in , pgops@techprocess.co.in
6	ATOM	helpdesk@atomtech.in , operations@atomtech.in
7	EBS	support@ebs.in
8	Citrus	support@citruspay.com , ops@citruspay.com
9	Avenues	service@ccavenue.com , risk@ccavenue.com
10	IBIBO	payu-chargeback@payu.in care@payu.in
11	Times Money	ops@direcpay.com info@direcpay.com
12	PAYTM	care@paytm.com security@paytm.com
13	SBI e-Pay	cm2@aggregator@sbi.co.in , cm5@aggregator@sbi.co.in , ops2.sbiepay@sbi.co.in
14	General enquiries for branch support	044-28221440, 044-28221441, ebanking@indianbank.co.in

Block - Lost ATM Card

To block the lost ATM Card, Contact 180042500000 or can also Block the Cards using Internet Banking and App.

Internet Banking: Value Added Service > Debit Card Services > Debit Card Hot-listing
Through App: Cards Menu

Or can send the request at atmhotlist@indianbank.co.in , hoatmmonitoring@indianbank.co.in

SMS Service

Sr No.	Service	Keyword
1	To block credit card	SMS BLOCK CC To 56767 (For registered Mobile No.)
2	For Registering complaint by SMS	Send SMS to 56677 by typing COMPLAINT
3	To blocking all digital platform	SMS BLOCK To 9289592895 from your registered mobile
4	To immediately block the card	SMS ‘BLOCKCC’ to 56767 from your registered mobile.

SMS Banking

Type in key-words and send it to 94443-94443

For Balance Enquiry
Last 3 transactions
Issued/Deposited cheque Status Enquiry

Table Search:

Sr No.	Service	Keyword
1	Balance Enquiry	BALAVL <Ac no> <MPIN>
2	Last 3 Transaction	LATRAN <Ano> <MPIN> LATRAN <MPIN> For default account
3	Issued Cheque status Enquiry	CHQSTS <chq no> <Ac no> <MPIN> CHQSTS <chq no> <MPIN> For default account
4	Deposited Cheque Status Enquiry	DCHSTS <chq no> <Ac no> <MPIN> DCHSTS <chq no> <MPIN> For default account
5	Change Mobile Banking PIN	CHGPIN <New MPIN> <OMPIN>
6	Help on How to Use	HELP <Code> <MPIN>

Department Emails

Table Search:

Sr No.	Head Office Departments	Email
1	Accounts Department	hoaccounts@indianbank.co.in
		tds@indianbank.co.in
		Gst@indianbank.co.in
2	Bank Assurance Centre	Basc@indianbank.co.in
3	Banking Operations Department	hobod@indianbank.co.in
4	Board Department	ibboard@indianbank.co.in
5	Branch Expansion Cell	hobec@indianbank.co.in
6	Cell For Govt transactions	hocgt@indianbank.co.in
7	Compliance Department	hocompliance@indianbank.co.in
8	Corporate Communications Dept	ccd@indianbank.co.in
9	Credit Card Centre	creditcard@indianbank.co.in
10	Credit Monitoring Cell	creditmonitoring@indianbank.co.in
11	Customer Service Centre Of Excellence	nodalofficer@indianbank.co.in
12	Development Department	hodevelopment@indianbank.co.in
13	Expenditure Department	hoexpenditure@indianbank.co.in
14	Hrm Department	hohrm@indianbank.co.in
15	Ind Retail Vertical	hopbd@indianbank.co.in
16	Information Systems Security Cell [Issc)	issc@indianbank.co.in
17	Inspection Department	hoinspection@indianbank.co.in
18	International Division	hoid@indianbank.co.in
19	Investors Service Cell	investors@indianbank.co.in
20	Marketing Department	indianbank@indianbank.co.in
21	Legal Department	holegal@indianbank.co.in
22	Mis Department	homis@indianbank.co.in
23	New Initiatives Department	ibhobdfp@indianbank.co.in
24	O and M Department	oandm@indianbank.co.in
25	Official Language Cell	hoolc@indianbank.co.in
26	Planning Department	planning@indianbank.co.in
27	Recovery Department	horecovery@indianbank.co.in
28	Risk Management Department	riskman@indianbank.co.in
		creditrisk@indianbank.co.in
		oprisk@indianbank.co.in
29	Rtgs Cell	rtgscell@indianbank.co.in
30	Rural Banking Department	horbd@indianbank.co.in
31	Security Department	hosecurity@indianbank.co.in
32	Small and Medium Enterprises Dev Dept	hosmed.Policy@indianbank.co.in
33	Dbd Atm Card hot Listing	atmhotlist@indianbank.co.in
34	Vigilance Department	hovigilance@indianbank.co.in
35	treasury Branch	treasury@indianbank.co.in

Grievance Redressal

Level 1

For any query/complaint, you can contact at 180042500000
You can also fill this Complaint Form .

Level 2

If your query is not resolved, then you can also contact to the Zonal Nodal Officer contact details mentioned below:

Table Search:

Sr No.	Name/ Designation	Zone	Contact No.	Email	Address	Fax No.
1	Tarun Kumar Bishnoi zonal Manager	Agra	0562-2650700	zoagra@indianbank.co.in	Indian Bank, zonal Office Plot Gp 56, First Floor,Cross Road Mall Pt Deendayal Upadhyay Puram Sikandra Agra 282007
2	Rajesh Kumar Jha Zonal Manager	Ahmedabad	079-27431248	zoahmedabad@indianbank.co.in	Indian Bank, zonal Office, Rudra Arcade B Block, 2Nd Floor, 132 Feet - Drive-In Cross Road, Memnagar, Ahmedabad 380052	079-27439668
3	Pramendra N Upadhyay zonal Manager	Allahabad	0532-2624254	zoallahabad@indianbank.co.in	Indian Bank, zonal Office 22 Purushottam Das Tandon Road Civil Lines, Allahabad, Uttar Pradesh-211001	0532- 2235897
4	Suryanarayana Murthy Darbha zonal Manager	Amaravathi	0863-2387130	zoamaravati@indianbank.co.in	Indian Bank, zonal Office 235/3 Jkc College Road Gujjanagundla Guntur Dist- 520006
5	Abhishek Gupta zonal Manager	Amritsar	0183-2830600	zoamritsar@indianbank.co.in	Indian Bank, zonal Office Sco 90 District Shopping Centre Ranjit Avenue Amritsar-143001	0183- 2830600
6	Anirban Dutta zonal Manager	Asansol	0341-3510028	zoasansol@indianbank.co.in	Indian Bank, zonal Office Udrej Bhavan, 8Gt Road (West), Upper Chelidanga,, Asansol Paschim Burdwan Dist. West Bengal-713304
7	Krushna Chandra Sahu zonal Manager	Bahraich	0525-2222222	zo.bahraich@indianbank.co.in	Indian Bank, zonal Office 114 Raipur Raja Jail Road Bahraich - 271801
8	Ghanshyam Kumar zonal Manager	Banda	05282-221324	zohamirpur@indianbank.co.in	Indian Bank, zonal Office Tindwari Road, Near St. MaryS School, Banda Uttarpradesh
9	Rajeev Kumar Roy zonal Manager	Barasat	033-25525255	zobarasat@indianbank.co.in	Indian Bank, zonal Office 54 K N C Road, P.O.-Barasat, District.-24 Pgs (North) West Bengal - 700124
10	Chillara Dasaradha Rama Rao zonal Manager	Bengaluru	080-22958899	zobangalore@indianbank.co.in	Indian Bank, zonal Office, 4Th Floor, East Wing, Raheja Towers, 26-27 M G Road, Bangalore - 560001	080- 22958905
11	Kumud Ranjan Kumar zonal Manager	Berhampore	9507846018	z184@indianbank.co.in	Indian Bank zonal Office 1St Floor Panchanantala, Nh-34,Panchanantala , Berhampore, 742101
12	Uchhab Chandra Patra zonal Manager	Berhampur	0680-2404018	zoberhampur@indianbank.co.in	Indian Bank, zonal Office Plot No-704/7172 and 704/7174, 1St And 2Nd Floor, Sri Krishna Vihar Chowk, Main Rd, Ambapua, Berhampur- 760010	0680- 2404016
13	Ankur Jayaswal zonal Manager	Bhagalpur	0641-2300764	zobhagalpur@indianbank.co.in	Indian Bank, zonal Office Devdoot Complex, First Floor, 15, Radha Rani Sinha Road, Near Navyog Vidyala, Bhagalpur-812001	0641- 2301184
14	Sanjoy Roy zonal Manager	Bhopal	7552602347	zobhopal@indianbank.co.in	Indian Bank, zonal Office Office Complex, C Block, First Floor, Gautam Nagar Bhopal-462023
15	Sachikanta Das zonal Manager	Bhubaneshwar	0674-2543514	zobhubaneswar@indianbank.co.in	Indian Bank, zonal Office, B-2, East Saheed Nagar, Bhubaneswar -751007	0674- 2543523
16	Sankar Raju V zonal Manager	Chandigarh	0172-2702912	zochandigarh@indianbank.co.in	Indian Bank, zonal Office, 2Nd Floor, Sco 49-50, Bank Square Sector 17B Chandigarh-160019
17	Ranjith Kumar.K zonal Manager	Chennai (North)	044-25218319	zochennainorth@indianbank.co.in	Indian Bank, zonal Office,Krest Building 2Nd Floor No. 2, Jehangir Street Behind Indian Bank Ho, Chennai - 600001
18	Satyanarayana M M K zonal Manager	Chennai (South)	044-28257774	zochennaisouth@indianbank.co.in	Indian Bank, zonal Office, 55 Ethiraj Salai, Chennai - 600 008	044-28256668
19	Sailendra Kumar Singh zonal Manager	Chinsurah	033-26802912	zochinsurah@indianbank.co.in	Indian Bank, zonal Office, Senco Building, 2Nd Floor, Bally More, Bandel P.O. District- Hooghly, West Bengal-712103
20	Srinivasan R zonal Manager	Coimbatore	0422-2309242	zocoimbatore@indianbank.co.in	Indian Bank, zonal Office, 31, Variety Hall Road, Coimbatore - 641 001	0422- 2309241
21	Gowri Sankar Rao N zonal Manager	Cuddalore	04142- 233832	zocuddalore@indianbank.co.in	Indian Bank, zonal Office, Avr Towers, 3Rd Floor 4 Bharathi Road, Cuddalore 607 001	04142- 222718
22	Parikshit Dasmohapatra zonal Manager	Cuttack	0671-525057	zocuttack@Indianbank.co.in	Indian Bank zonal Office 124, Deulasahi Cuttack- 753008
23	Rajeev Kumar zonal Manager	Dehradun	0135-2713976	zo716@indianbank.co.in	Indian Bank, zonal Office 1, Gandhi Road, 1St Floor, Near Clock Tower, Uttarakhand, Dehradun -248001
24	Mamta Kumari zonal Manager	Delhi Central	011-23363757	zodelhicentral@indianbank.co.in	Indian Bank, zonal Office, First Floor, 17, Indian Bank Building Sansad Marg, New Delhi - 110001	011- 23367770
25	Venkata Ramana Rao C H zonal Manager	Delhi South	011-23740230	zodelhisouth@indianbank.co.in	Indian Bank, zonal Office 17 Parliament Street , (3Rd Floor), New Delhi - 110001
26	Vishnu Prabhakar zonal Manager	Deoghar	8000434889	zodeoghar@indianbank.co.in	Indian Bank, zonal Office 498 A, Srikant Road Belabagan, Deoghar- 814112
27	Padmavathy Srikant zonal Manager	Dharmapuri	04342-262503	zodharmapurii@indianbank.co.in	Indian Bank, zonal Office, First Floor, 91, Dddc Building, Pennagaram Road, Dharmapuri - 636701
28	Subhash Kumar zonal Manager	Dibrugarh	8580582941	zodibrugarh@indianbank.co.in	Indian Bank, zonal Office T.R. Phukan Road, Chring Chopori, Dibrugarh-786001
29	Suraj Nair M zonal Manager	Ernakulam	0484-2351627	zoernakulam@indianbank.co.in	Indian Bank, zonal Office, P B No. 3567 62/1550, Floor BandC Ram Meena Building Valanjambalam Junction, S.A.Road, Kochi Ernakulam- 682016	0484- 2370699
30	Santosh Kumar Bhagat zonal Manager	Gaya	0631-2220250	zogaya@indianbank.co.in	Indian Bank, zonal Office Near Chopra Agency, South Bisar Tank, Gaya- 823001
31	Hemant Mishra zonal Manager	Gonda	05262-232763	z721@indianbank.co.in	Indian Bank, zonal Office Bahraich Road, Near Bus Stand District Gonda-271002
32	Satish Kumar Sonkar zonal Manager	Gorakhpur	0551-2322247	zogorakpur@indianbank.co.in	Indian Bank,zonal Office 1St Floor, Prashant Towers, Old transport Nagar District Gorakhpur Uttar Pradesh- 273016
34	Sanjeev Dua zonal Manager	Gurgaon	011-41053165	zo.Gurgaon@indianbank.co.in	Indian Bank,zonal Office G14, Cannaught Place Delhi - 110001
35	Alok Kumar zonal Manager	Guwahati	7086066081	zoguwahati@indianbank.co.in	Indian Bank,zonal Office Sharma And Sharma Market, 2Nd Floor, R G Baruah Road Opp Guwahati Commerce College Chandmari 781003	0361- 2467936
36	Govindaraju V zonal Manager	Hubballi	0836-2353211	zohubli@indianbank.co.in	Indian Bank, zonal Office, V A Kalburgi Hall Mark, 1St Floor, Desai Cross, Pinto Road, Hubballiâ 580029	0836- 2353212
37	Somepalli Srinivasa Rao zonal Manager	Hyderabad	040-23220099	zohyderabad@indianbank.co.in	Indian Bank, zonal Office, Liberty Plaza, 4Th Floor, Himayat Nagar, Hyderabad- 500 029	040- 23223409
38	Lalit Narayan Mishra zonal Manager	Jabalpur	076-14017346	zojabalpur@indianbank.co.in	Indian Bank, zonal Office, Civil Lines, P.B. No.-9 Residency Road, District, Jabalpur482001
39	Shashi Ranjan Giri zonal Manager	Jaipur	0141-2974314	zojaipur@indianbank.co.in	Indian Bank, zonal Office, 50, Ii Floor, Jtm, Near Jagatpura Flyover Model Town, Malviya Nagar Jaipur-302017	0141- 2752217
40	Vijendra Singh Malik zonal Manager	Jalandhar	0181-5027767	zojalandhar@indianbank.co.in	Indian Bank zonal Office 2Nd Floor, Sco 44C Urban Estate Phase Ii Jalandhar- 144022
41	Santosh Kumar Maharana zonal Manager	Jhansi	0510-2451992	zojhansi@indianbank.co.in	Indian Bank zonal Office 92, Civil Lines, Jhansi- 284001
42	Srimathy B zonal Manager	Kancheepuram	044-27227117	zokancheepuram@indianbank.co.in	Indian Bank, zonal Office, 52 A and B, Sengazhu Neerodai Street, Near Pookadaichatram, Kancheepuram- 631502	044- 27232431
43	Sanjay Kumar Misra zonal Manager	Kanpur	0512-2346180	zokanpur@indianbank.co.in	Indian Bank, zonal Office, 15/287, Mahatma Gandhi Marg, Bada Chauraha Kanpur 208001	0512- 2346181
44	Dhamotharan Govindarajan zonal Manager	Karaikudi	04565-239469	zokaraikudi@indianbank.co.in	Indian Bank, zonal Office, 34/3, Church First Street Jrc 4D Scan Complex First Floor,Near Periyar Statue Bus Stop Karaikudi 63001
45	Kattula Raj Kumar zonal Manager	Karim Nagar	0878-2244388	zokarimnagar@indianbank.co.in	Indian Bank, zonal Office 3-1-860, Cvrn Road Opp.Csi Mission Hospital,Karim Nagar, Telangana -505001	0878- 2244389
46	Harjit Pal Singh Utmal zonal Manager	Karnal	0184 2266358	zokarnal@indianbank.co.in	Indian Bank, zonal Office, Sco 244 245, FfandSf, Sector-12, Urban Estate, Karnal 132001	0184-2266359
47	Sushanta Kumar Das zonal Manager	Kolkata Central	033-40259749	zokolkatta1@indianbank.co.in	Indian Bank zonal Office 4Th and 5Th Floor, Allahabad Bank Building, 377/378 Gd Block , Sector Iii, Salt Lake , Kolkata- 700106
48	Abhilakshit Kaushal zonal Manager	Kolkata North	033-40261911	zokolkatta2@indianbank.co.in	Indian Bank zonal Office 2Nd Floor, Allahabad Bank Building, 377/378 Gd Block , Sector Iii, Salt Lake , Kolkata- 700106	033- 40261912
49	Pankaj Kumar Singh zonal Manager	Kolkata South	033-22319306	zokolkatasouth@indianbank.co.in	Indian Bank zonal Office 14, India Exchange Place Kolkata- 700106
50	R Pradeep Kumar zonal Manager	Kozhikode	0495- 2366553	zokozhikode@indianbank.co.in	Indian Bank, zonal Office, Ground Floor, Dr.Sbs Dentistry And Orthodontics Clinic Building West Nadakkavu, Kannur Road Nadakkavu P O, Kozhokode- 673011
51	Raja Sekhara Rao Konda Venkata zonal Manager	Kumbakonam	0435-2411962	zokumbakonam@indianbank.co.in	Indian Bank, zonal Office, 1St And 2Nd Floor, Shruthi Hospital Building, No.26,3Rd Cross Street, Shanthi Nagar, Kumbakonam- 612001
52	Kamlesh Chandra tripathi zonal Manager	Lakhimpur Kheri	05872-253009	zolakhimpurkheri@indianbank.co.in	Indian Bank, zonal Office , Randhey Complex, Kutchery Road, Lakhimpur, Lakhimpur Kheri-262701
53	Pranesh Kumar zonal Manager	Lucknow	0522-3515983	zolucknow@indianbank.co.in	Indian Bank, zonal Office, 2Nd Floor, New Building Hazratganj, Lucknow- 226 001
54	Om Prakash Kalra zonal Manager	Ludhiana	0161-5232120	zoludhiana@indianbank.co.in	Indian Bank, zonal Office Scf-88, Urban Estate Phase-I, Dugri, Ludhiana Punjab 141013	7347035031
55	Bhalasubbraman Ian M V zonal Manager	Madurai	0452-4351178	zomadurai@indianbank.co.in	Indian Bank, zonal Office, 100/101, East Avani Moola Street, Madurai 625 001	0452- 2327327
56	Dinesh Krishnarao Manthapurwar zonal Manager	Meerut	0121-2794227	zomeerut@indianbank.co.in	Indian Bank, zonal Office, 55 The Mall, Meerut Cantonement, Meerut- 250001 Uttar Pradesh
57	Mithilesh Kumar zonal Manager	Midnapore	032-2275938	zomidnapore@indianbank.co.in	Indian Bank, zonal Office Bidhananagar (Near Old Water Tank), Station Road, Midnapore- 721101	03222- 261920
58	Kamlesh Kumar Singh zonal Manager	Mirzapur	05442-220638	zomirzapur@indianbank.co.in	Indian Bank, zonal Office Plot No 516, Makan No 174/4, Ward No 2, Muhallaputalighar, Natwan Pargana Kantit, Mirzapur- 231001	05442- 220626
59	Pawan Kumar Baidya zonal Manager	Moradabad	0591-2428551	zomoradabad@indianbank.co.in	Indian Bank, zonal Office Civil Lines, Opp. Bindal Showroom, Near Jain Mandir Moradabad- 244001
60	Ravindra Singh zonal Manager	Mumbai South	022-40052513	zomumbaisouth@indianbank.co.in	Indian Bank, zonal Office, 2Nd Floor, 37, Mumbai Samachar Marg, Fort, Mumbai - 400023
61	Rajesh Mundra zonal Manager	Mumbai West	022-24923246	z738@indianbank.co.in	Indian Bank, zonal Office, Manish Commercial Centre, 216A Dr.Annie Besant Road, Worli, Mumbai-400025	-
62	Jayanta Kumar Prusti zonal Manager	Muzaffarpur	0621-2953229	z739@indianbank.co.in	Indian Bank, zonal Office, Om Shanti Complex, P.O.-Ramna, Dist.- Muzaffarpur- 842002
63	Anil R Kulkarni zonal Manager	Mysore	8212500115	zomysore@indianbank.co.in	Indian Bank, zonal Office, No.1, Shalivahana Road, Nazarbad Mysuru- 570010
64	Subramanian. N zonal Manager	Nagapattinam	04365-241005	zonagapattinam@indianbank.co.in	Indian Bank zonal Office No 28 Perumal Koil South Street, Nagapattinam- 611001
65	Prakashrao S Nimje zonal Manager	Nagpur	0712-2520552	zonagpur@indianbank.co.in	Indian Bank, zonal Office, 1St Floor, Palm Road, Near Rbi, Civil Line, Nagpur-440001
66	Neelmani Bhardwaj zonal Manager	Noida	0120-4270251	zonoida@indianbank.co.in	Indian Bank, zonal Office, D-211/2, Indian Bank Building, Sector 61, Noida Dist.-Gautam Budh Nagar. Pin-201301	0120- 2583592
67	Aman Kumar Jha zonal Manager	Patna	0612-2219480	zopatna@indianbank.co.in	Indian Bank, zonal Office, 1St Floor, Budh Marg, Near Kotwali Thana, Patna- 800 001	0612- 2218120
68	Sushila Parthasarathy zonal Manager	Poonamallee	044-28252043	zopoonamallee@indianbank.co.in	Indian Bank, zonal Office, No.55, 2Nd Floor, Ethiraj Salai Egmore Chennai-60008
69	Vengata Subramanian. M zonal Manager	Puducherry	0413-2255112	zopuducherry@indianbank.co.in	Indian Bank, zonal Office, 66/4, East Coast Road, Pakkamudayanpet Puducherry - 605008	0413- 2255217
70	Rajeev Kumar zonal Manager	Pune	020-26656663	zopune@indianbank.co.in	Indian Bank, zonal Office, 2Nd Floor, Hermes Waves, Central Avenue Road,Lane No.3, Kalyani Nagar, Pune 411 006
71	Rajesh Sharan zonal Manager	Raipur	9800005483	zoraipur@indianbank.co.in	Indian Bank, zonal Office, Bachhawat Complex 18/1421 New Shanti Nagar, Near Dish College, P.O. Shanker Nagar, Raipur- 492007	0771- 2438270
72	Sudhakara Rao P S S zonal Manager	Rajahmundry	0883-2427100	zorajahmundry@indianbank.co.in	Indian Bank zonal Office 36-2-2, Aditya Palace Syamalamba Temple Road, Innespeta Rajahmundry- 533101
73	Rajiv Ranjan zonal Manager	Rajkot	0281-2576198	zorajkot@indianbank.co.in	Indian Bank, zonal Office, Shop No 3-4, Nakshatra Iii, Near Raiya Telephone Exchange 150 Ring Road Rajkot- 360005
74	Ram Swarup Sarkar zonal Manager	Ranchi	0651-2460091	zoranchi@indianbank.co.in	Indian Bank, zonal Office, 4Th Floor, S.P.G Mart Bahu Bazar Old H.B Road Ranchi -834001	0651- 2460096
75	Raj Kumar zonal Manager	Salem	0427-2216499	zosalem@indianbank.co.in	Indian Bank, zonal Office, Iii Floor Divya Towers 15/1 Fort Main Road Opp Govt Super Speciality Hospital, Salem 636 001	0427- 2213799
76	Hara Prasanna tripathy zonal Manager	Sambalpur	6633500366	zosambalpur@indianbank.co.in	Indian Bank, zonal Office Shyam Arcade, I Floor, Khetrajpur, Po/Dist : Sambalpur- 768003	-
77	Rajesh Badoria zonal Manager	Satna	076-72414400	z747@indianbank.co.in	Indian Bank, zonal Office Bank Building, Jai Stambh Chowk, 2Nd Floor, Satna- 485001
78	Pramod Kumar zonal Manager	Siliguri	0353-2431183	zosiliguri@indianbank.co.in	Indian Bank, zonal Office 2 Church Road, Siliguri- 734001
79	Rupan Vinayak zonal Manage	Sitapur	9792581566	zositapur@indianbank.co.in	Indian Bank, zonal Office Near Raja Ground, Civil Lines, Sitapur-261001
80	Murali Mohan G zonal Manager	Surat	0261-3512322	zosurat@indianbank.co.in	Indian Bank, zonal Office 101-102, 3Rd Floor, West Field Square, Iii, Vesu, Surat 395007	0261- 3512323
81	Sam Sampath Evugen zonal Manager	Thiruvanantha Puram	0471-2578603	zothiruvananthapuram@indianbank.co.in	Indian Bank, zonal Office, Indian Bank Towers, Ii Floor, M G Road, Tiruvananthapuram 695001	0471 - 2578602
82	Jeyapandian G zonal Manager	Tirunelveli	0462-2555500	zotirunelveli@indianbank.co.in	Indian Bank, zonal Office, 1/17, 2Nd Floor, Grr Building New Bustand Stc Road, P K Nagar, Perumalpuram Tirunelveli 627 007	0462- 2555544
83	Selvaraj M zonal Manager	Tirupathi	0877-2500030, 0877-2500037	zotirupati@indianbank.co.in	Indian Bank, zonal Office, First Floor, K.R.Pride, Near Ttd Admn Building, Kapil Teertham Road, Tirupati 517507	0877- 2234434
84	Kondaveeti Srinivas zonal Manager	Tiruppur	0421-2202412	zotiruppur@indianbank.co.in	Indian Bank zonal Office 83, 1St Floor Court Street Tiruppur- 641601	0421- 2202412
85	Arunpandian M zonal Manager	Tiruvannamalai	04175-250120	zotiruvannamalai@indianbank.co.in	Indian Bank, zonal Office Str Bsnl Building Vellore Main Road Tiruvannamalai- 606601	04175- 250114
86	Uma. M zonal Manager	trichy	0431-2461501	zotrichy@indianbank.co.in	Indian Bank, zonal Office, Jenne Plaza, Ii Floor 5 E Bharathiar Salai, Cantonment, trichy - 620 001	0431- 2411632
87	Suman Kumar zonal Manager	Udaipur	0294-2944832	zoudaipur@indianbank.co.in	Indian Bank, zonal Office 203 and 204, Paras Prime, Paras Circle, Ahmedabad Udaipur Road, Sector 11, Distt.Hiran Magari-313001
88	Sanchit Kumar zonal Manager	Varanasi	0542-2507573	zovaranasi@indianbank.co.in	Indian Bank, zonal Office S 19/33 Md Ekram Building, Varuna bridge, Varanasi-221002
89	Srirama Chandra Babu M zonal Manager	Vellore	0416-2249618, 0416-2249621	zovellore@indianbank.co.in	Indian Bank, zonal Office, Pearl Arcade, 2Nd And 3Rd Floor, 8Th East Main Road, Gandhi Nagar, Vellore-632006
90	Mutchina Rajesh zonal Manager	Vijayawada	0866-2578043	zovijayawada@indianbank.co.in	Indian Bank, zonal Office, P B No.73, 26-25-25, Durgiwari Street, Nrp Road Gandhi Nagar Vijayawada -520003	0866- 2578867
91	Awadhesh Kumar Purbey zonal Manager	Visakhapatnam	0891-2747403	zovisakhapatnam@indianbank.co.in	Indian Bank, zonal Office, 3Rd Floor, Sai trade Centre, 2Nd Lane, Dwarakanagar Visakhapatnam- 530020	0891- 2747404

Level 3

If your query is not resolved then you can also contact to the principal nodal officer contact details given below:
Contact No.: 044-25279971
Email: nodalofficer@indianbank.co.in
Address: General Manager (KYC/AML/CSCE) Indian Bank,
Head Office, No.66, Rajaji Salai,
Chennai - 600001

Level 4

If your query is not resolved or you are not satisfied with the resolution given, then you can also lodge your complaint online through Complaint Management System (CMS) Procedure or through Area of Operation of RBI Ombudsman.

NRI Helpdesk

NRI DESK - For enquires / suggestions and support for NRIs
Email Id: nri@indianbank.co.in
Contact: 044-2888 2999, 044-2813 4346

Corporate Office

Indian Bank, Corporate Office,
PB No: 5555, 254-260, Avvai Shanmugam Salai,
Royapettah, Chennai - 600 014
Ph: 044-28134300

Social Sites

Comments

Digital Access Unblock

Submitted by Anonymous (not verified) on Sun, 21/05/2023 - 1:28am.

I noticed an unauthorized transaction so I texted block to given number since then my digital access has been blocked. Later I found out it was done by my family so I want to unblock my digital access as I am facing many issues with my transactions with the bank. I have no idea how to unblock it online as I can't visit the bank for some reason.

did you unblocked it? if yes,

Submitted by Anonymous (not verified) on Fri, 17/11/2023 - 5:59pm.

did you unblocked it? if yes, the tell me how you unblocked it

Atm card machine not workinga

Submitted by Kaviyarasu v (not verified) on Sat, 18/02/2023 - 2:20pm.

Helle sir,

My atm card in atm machine not money received

Unable to close term deposit account online and at branch

Submitted by madhava (not verified) on Fri, 05/11/2021 - 1:54pm.

Hi, i am unable to close the term deposit account through online and also at branch, please help

Problem in refund of money for transactions done through Dr Card

Submitted by Vhaskar Mukherjee (not verified) on Tue, 19/05/2020 - 12:39pm.

Sir,

I am a customer of Indian Bank Indiranagar Branch Lucknow using Master Card (Debit Card) since July 2018. But every time any transaction cancelled using Debit Card, and I am to receive the refund, The amount normally does not show credit in my account, and I have pursue the Bank for the credit. Is this due to the Card I am using. I am looking for a solution so that it does not happen again.

Vhaskar Mukherjee
Lucknow

Sir bank passbook no transactions

Submitted by Saifun nisha (not verified) on Tue, 12/10/2021 - 3:18pm.

Gopiya shakha mihinpurwa bahraich pin code 271855 me khata dhari hun

Payment pending

Submitted by rajat (not verified) on Thu, 26/03/2020 - 11:42am.

I request to refund my transaction money

Imp.

Submitted by Pushpendra Kumar (not verified) on Fri, 07/02/2020 - 7:45pm.

Why not verify my comment

Cheque book issue without my permission

Submitted by Pushpendra Kumar (not verified) on Thu, 06/02/2020 - 7:07pm.

Dear sir,
As per received below message I state that chq.book is not issue by me so rejected this.
Thanking you,
Pushpendra Kumar
Xxxx169306

Cheque Book Issued in your A/c XXX2759482 . Please contact branch if not received within 7 days 30/01/2020 13:04

Refund

Submitted by Sathyakumar p (not verified) on Mon, 27/01/2020 - 11:27am.

Submitted by Amazon on 16/01/2001

I request to refund reference 127290 and232080 . Please help me to refund my account

amount not received

Submitted by K MALLIKARJUNA (not verified) on Tue, 31/03/2020 - 5:50pm.

amount withdraw amount not received-3500
ATM NO-HDP10321

POS failed transaction amount not received so far

Submitted by K M Sankar (not verified) on Wed, 22/01/2020 - 10:00am.

Even after 12 days POS transaction failed/time out amount not credited in spite of my two online complaints and email. Please expedite credit without any further delay.

online pement issue

Submitted by Hemant Sahu (not verified) on Tue, 14/01/2020 - 2:11pm.

Sur Online is not sending more than 5000 rupees

My Account Indian Bank Account Vile Parle West

Submitted by Rahul Yemla (not verified) on Fri, 03/01/2020 - 8:23am.

My Branch Vile Parle West Indian Bank actually Me Not Available in Mumbai Out of Station Cheque Deposit Branch Kamareddi Nr Priya Threat Branch Code IDIB000K304

my atm card is lost

Submitted by Manu nayak (not verified) on Mon, 16/12/2019 - 3:40pm.

Dear sir my arm card is lost

Mobile no have to change

Submitted by Srinivasalingam (not verified) on Mon, 16/09/2019 - 5:16pm.

Dear sir

Pls advise me, how to change my registered mobile no (want to change new no )

Mobail namber chenge

Submitted by Shambhu singh (not verified) on Fri, 23/04/2021 - 6:08pm.

Mobile number change

Overdue Payment

Submitted by RAJAN KUPPUSAMY (not verified) on Wed, 21/08/2019 - 9:30am.

Dear Sir,
I took personal from your bank from Thiruporor Branch through my office and loan payment done dedication of my salary on 1st of every month. My Account No XXXX770987 start date is 14.06.17 to till date iam paying my emi amt 6560/- pm without any default till now. Before that it was 6363/- of EMI fixed by your branch manager. So i got letter from branch of Thirupor from Manager. Stating that ourdue of Rs 9401. Sir Iam paying loan from my salary after reduce loan amount only they will credit the salary. Then how in my side wrong. Please help in this regards. Please check the bank staff who involved sanction my personal loan. Thanking you - Rajan.K

Cash not received

Submitted by Ganesh pajapati (not verified) on Sun, 30/06/2019 - 10:06am.

Sir my cash transaction complete 1000 rupice deduct my account but cash not provide atm counter please need to check my transaction status and refund my deduct amount my account

Cash not received

Submitted by Kapil (not verified) on Tue, 31/03/2020 - 1:02pm.

Submitted by ankit (kapurthala branch)not verified on 21/03/2020 time 3.40pm

Sir my cash transaction complete 4700 rupice deduct my Account but cash not Provide atm counter please need to check my transaction status and refund my deduct amount my account

Cif number is not changed

Submitted by Geetha (not verified) on Thu, 27/06/2019 - 3:15am.

I have change my account from vadalur branch to injambakam branch in chennai. My account is changed but my cif number is not changed. I have made lots of complaints but no response from vadalur branch.

Cif number is not changed

Submitted by Geetha (not verified) on Thu, 27/06/2019 - 3:13am.

Before 7month I have change my account from vadalur branch to injambakam branch in chennai. My account number was changed but my cif number is not changed. I have made lots of complaints to vadalur branch but there is no response from them. Again I have sent letter to them but there is no response. Finally I have made online complaint but no response.

NO RESPECT TOWARDS CUSTOMERS BY YOUR STAFF

Submitted by karunakara rao (not verified) on Thu, 06/06/2019 - 5:06pm.

WHEN I REACHED THE BANK ON 6TH JUNE 2019 I.E., TODAY AROUND 3.30 PM AND ASKED THE CLERK TO ENTER MY PASSBOOK ENTRIES SHE DENIED TO TAKE THE PASSBOOK AND ASKED ME TO COME TOMMOROW . WHEN I ASKED HER BANK WORKS UPTO 4.30PM . SHE TOLD YES BUT FOR CUSTOMERS ONLY UPTO 3 PM AND SHE DOEST GIVE RESPECT. SHE SPOKE LIKE AN ARROGANT AND DOESNT REPLY AS IF I AM A SLAVE .
THIS BANK AT R.K.SHANMUGAM SALAI, MGR NAGAR BRANCH, K.K.NAGAR, CHENNAI 600078.
VERY WORST SERVICE . NO RESPECT FOR THOSE WHO ARE ILLITERATE. EVEN FOR LITERATES . ALL THE STAFF THINK THEY ARE QUEENS AND OTHERS ARE SLAVES. FOR PASSBOOK ENTRIES WE HAVE TO COME ATLEAST THREE TIMES AWEEK REASONS THEY SAY MACHINE NOT WORKING, NET WORK DOWN, TIME UP COME TOMMOROW. VERY SEVERE ACTION HAS TO BE TAKEN AGAINT THE LADY STAFF WHO OPERATE THE PASS BOOK ENTRIES. VERY WORST SPOKEN AND MOST WORST WORKTHIEF. DOEST DO ANY WORK

This is usual in all the

Submitted by SRN (not verified) on Mon, 07/10/2019 - 11:19am.

This is usual in all the indian bank branch. they never give respect to the customer.

Re-credit of amount refunded by seller (Flipkart)

Submitted by Sampath Kumar (not verified) on Tue, 28/05/2019 - 4:19pm.

My son Harikrishna , had purchased and returned a mobile . Flipkart has refunded the same in March 2019 itself ,it is yet to be credited to his account. He has the account in Taramani , Velachery Branch.
Please take immediate action to credit the amount and repose lost interest in bank .

Hope immediate action will be taken without any further delay

No proper response from the customer care service

Submitted by Husna (not verified) on Wed, 03/04/2019 - 7:44pm.

Sorry to say but the Indian bank customer service is the WORST TYPE I have seen and known. These people are least bothered about the customers. I have been trying to talk to the service executive but the call is continuously busy since an hour and a half and m continuously on the call. Really irritated. Useless customer service till date.

Reg-branch response

Submitted by Saranya p (not verified) on Thu, 21/11/2019 - 12:15pm.

Dear bank,
I am customer in indian bank in palappatti branch namakkal district.i went to branch for apply repassbook for my mother.she don't know banking process.the bankers told after three days came and get passbook.after two days my mother went bank the same response get from branch.this worst service in this branch.kindly guide them to proper service foe people.

About transaction password forget

Submitted by Vasanthi S (not verified) on Sat, 02/03/2019 - 4:34pm.

I have forget my transaction password so how can I get my transaction password ...

Regarding card activation

Submitted by Saipriya (not verified) on Wed, 23/01/2019 - 2:14pm.

Iam trying to activate my new atm from past 3 dats but the problem is iam not getting any otp for pin generation even though my mobile is linked with the bank account. Kindly resolve my problem.

Failure of tranction

Submitted by Upendra (not verified) on Tue, 08/01/2019 - 2:23pm.

I withdraw an amount of 1000 in sbi atm in sunday 6 jan 2019 amount deduct from my account but atm show trainction time out so I can not received mony
Please give me time when money come back in my account

Transfer fails

Submitted by Punjabhai (not verified) on Thu, 04/07/2019 - 8:30pm.

I 4 time complen but not responsible indian bank

Transaction failure

Submitted by Rizwan (not verified) on Wed, 15/05/2019 - 3:52am.

Dear sir
I have using debit card in the super market for the amount swiping on 10th May 2 times at kanchipuram.. The amount rs. 2064.for 2 times. Totally 4128 rs. Amount was deducted in my account but the transaction was failure.. My account no. Xxxx..i was much disappointed for the inconvenience.. Please make the repayment in my bank account as soon...

Money DEDUCTED BUT transferred to BENEFICIARY

Submitted by Dinesh kanna (not verified) on Sat, 05/01/2019 - 9:16am.

SIR
Ì transfer money rs.10000. From bhim app to my BENEFICIARY account at hdfc bank. Money DEDUCTED BUT transferred my account BUT not received yet my BENEFICIARY. So please solve this problem very urgent reply must

Debit card

Submitted by Ramesh (not verified) on Mon, 03/12/2018 - 2:42pm.

I get new card but it not working in atm transaction wrong

Saving bank

Submitted by Hardeep Singh (not verified) on Fri, 23/11/2018 - 1:10am.

Der sir my account documents ply sand me

Complaint about customer care executive

Submitted by Mugesh (not verified) on Sun, 04/11/2018 - 11:07am.

Hi
my name MUGESH
I RAISED a complaint about customer care executive i dont known that guy name (my complaint is, my mobile number is not registered to my account) he says some bad words. This is yours service?
First one:THIRUPORUR BRANCH is worst.
Second one:Customer care means helping to customers only not irritating i want to resolve the problem and one more thing please teach your staffs speak to the customers kindly

How to change Indian bank

Submitted by Anonymous (not verified) on Sat, 29/09/2018 - 11:22am.

How to change Indian bank account mobile number is there any option to change in ATM

Debit card pin Will not change

Submitted by Rushikesh Shelke (not verified) on Thu, 13/09/2018 - 2:16pm.

Check what is problem

Debit card not working

Submitted by Uvaraj T (not verified) on Sun, 16/09/2018 - 7:28pm.

My debit cord used any atm. Side not working so pelease clear the ptoblen

closed atm

Submitted by r sudha (not verified) on Thu, 30/08/2018 - 4:28pm.

one and only atm near your bank is closed for the past one week except yesterday. causing much inconvenience.I could not even activate my new card. atm is near your bank at srinivasa Nagar. Anantapur.

To refund wrongly debited amount

Submitted by Utkarsh jaiswal (not verified) on Sat, 18/08/2018 - 9:24am.

I'm Utkarsh jaiswal, i swipe my ATM card yesterday night to pay hospital bill and amount was 9286₹.At that time transaction was cancelled but bank massage shows balance debited, please refund balance in my account

To refund my debited amount in my account.

Submitted by Krishnajha (not verified) on Tue, 18/09/2018 - 4:15pm.

Last Saturday I swiped my ATM card to withdraw the cash amount 4500 but cash didn't come out and I got a message of transaction of 4500 rupees.i complained too to main branch sistued in khar danda Mumbai but after 72 hours my amount was not refunded in my account..I once again request to please refund my money back in my account.

Kindly need for my cash refund my account

Submitted by prakash.G (not verified) on Sat, 16/03/2019 - 10:16pm.

Hi sir
Today evg atm debited Rs.5800 not cash received atm out of services but account balance debited in my account pls,refund my money my account..

Recharge was not done but amount was debited

Submitted by R.sumathi (not verified) on Wed, 01/08/2018 - 2:18pm.

This is to inform that I'm sumathi.R.. I was recharged my jio no for rs 149 on 29/7/18 .. Amount was deducted but recharge was not done .. When I enquiry the specific mobile company regarding this .. The company said recharge was not done .. ask to verify in Bank.. So kindly check it out and refund my payment as soon as possible .. Thank you

No SMS alerts

Submitted by Anonymous (not verified) on Sat, 14/07/2018 - 9:33am.

I have repeatedly tried to get SMS alerts for my Indian bank account. All were unsuccessful attempts. How do I do the same?

Not withdraw money from atm but deducted from account

Submitted by Shahir (not verified) on Mon, 09/07/2018 - 9:15pm.

I have tried to withdraw rs2000/- from debit card on 12/6/2018 from atm machine but no money get from atm machine and i get msg withdraw from account. From atm machine i get a slip “unable to dispense”. I have complained online but no response till now. My complaint no. Is INET105035520.
Where should I complained regarding this fraud.

Pos wrongly debited

Submitted by THIYAGASANTHAN R (not verified) on Sat, 30/06/2018 - 5:54pm.

I M THIYAGASANTHAN R,I WAS APPLIED FOR RPF RECRUITMENT IN ONLINE THROUGH MY DEBIT CARD.THE RECRUITMENT BOARD DEBITED MY MONEY 250₹,BUT RECRUITMENT BOARD ASK ANOTHER TIME TO PAYMENT ,I M ALREADY PAID ,THAT POS WAS NOT PROPEBELY PROCESS.PLEASE HELP ME TO REFUND MY DEBITED AMOUNT.