Indian Institute of Banking & Finance (IIBF) Contact No.

Updated on Monday, 15 September 2025 - 9:56am
All India Number(s): 
  • 022-6850 7000 (For Contact Support)
Website: 
Official Website

Email

  • care [at] iibf [dot] org [dot] in (For General Support)

Important Links

Important Contact Details

Sr.No. Service Contact No. Email
1 For Training Related Queries - training [at] iibf [dot] org [dot] in
2 Examination, Training, E-learning and Academics Related Queries 022-68507000, 8069260710 (Mon-Sat, 10am-5:30pm) -
3 For Corporate registrations 02192-668492, 02192-668493 elearning [at] nism [dot] ac [dot] in
4 Membership related queries 8069260700, 8976908893 dd [dot] mss [at] iibf [dot] org [dot] in
5 Examinations/Courses 9585883789 dd [dot] trg2 [at] iibf [dot] org [dot] in

Services Contact Details

Sr.No. Activity Contact No. Email
1 DRA/BCBF Result/Certificate 022-68507035 je [dot] exm1 [at] iibf [dot] org [dot] in 
2 Duplicate Certificate 080-69260710 je [dot] exam3 [at] iibf [dot] org [dot] in
3 Payment/Transaction related queries 080-69260710 je [dot] exm2 [at] iibf [dot] org [dot] in
4 “Blended Examinations Result/Certificate”/JAIIB/CAIIB 022-68507038 je [dot] exm4 [at] iibf [dot] org [dot] in
5 RP Exams-Remote Proctored exams 022-68507017, 022-68507096 se [dot] exm3 [at] iibf [dot] org [dot] in ,
je [dot] exm2 [at] iibf [dot] org [dot] in
6 Diploma/Certificate exam (physical classroom-based exam) 022-68507070 je [dot] exm8 [at] iibf [dot] org [dot] in
7 DRA Policy Guidelines - Accreditation / Training 022-68507039, 022-68507044 je [dot] exm3 [at] iibf [dot] org [dot] in ,
se [dot] exm4 [at] iibf [dot] org [dot] in
8 E-learning related queries 022-68507068 je [dot] aca9 [at] iibf [dot] org [dot] in
9 Member Support Services (MSS Department) 080-69260700 je [dot] mss3 [at] iibf [dot] org [dot] in
10 PDC - EZ, Kolkata iibfez [at] iibf [dot] org [dot] in
11 PDC - SZ, Chennai 044-24722990 iibfsz [at] iibf [dot] org [dot] in
12 PDC - NZ, New Delhi 011-26532191, 011-26532194 sanjay [at] iibf [dot] org [dot] in ,
je [dot] pdcnz1 [at] iibf [dot] org [dot] in ,
je [dot] pdcnz2 [at] iibf [dot] org [dot] in
13 PDC - WZ, Mumbai 022-69437302 je [dot] pdcwz1 [at] iibf [dot] org [dot] in
14 PDC Guwahati 7003787006 je [dot] pdcgau1 [at] iibf [dot] org [dot] in
15 Training Department 022-68507042 je [dot] trg2 [at] iibf [dot] org [dot] in
16 Academic Related Matters 022-68507062, 022-68507063 se [dot] ra-aca [at] iibf [dot] org [dot] in ,
je [dot] aca2 [at] iibf [dot] org [dot] in
17 Mock Test 022-68507062 se [dot] ra-aca [at] iibf [dot] org [dot] in
18 Contact Class related queries 011-26532194, 011-26532191 je [dot] pdcnz2 [at] iibf [dot] org [dot] in ,
je [dot] pdcnz1 [at] iibf [dot] org [dot] in
19 Corporate Development Cell 022-68507055 cd [at] iibf [dot] org [dot] in

Zonal Training/Development Hubs

Sr.No. Zone States Covered Contact No. Email Address
1 South Zone Andhra Pradesh, Karnataka, Kerala, Tamil Nadu, Lakshdweep, Pondicherry 044-24722990, 044-24727961 iibfsz [at] iibf [dot] org [dot] in Indian Institute of Banking & Finance No.94, Jawaharlal Nehru Road, (100 Feet Road), Opp.Hotel Ambica Empire, Vadapalani, Chennai - 600 026.
2 North Zone Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Uttar Pradesh, Delhi, Chandigarh,Uttaranchal 011-26532194, 011-26532191 (office) iibfnz [at] iibf [dot] org [dot] in Indian Institute of Banking & Finance, Professional Development Centre, Northern Zone, C-5/30, Safdarjung Development Area(SDA), Near SDA Local Shopping complex Outer Ring Road, Opp IIT Delhi, New Delhi-110 016
3 East Zone Assam, Bihar, Manipur, Meghalaya, Mizoram, Nagaland, Orissa, Sikkim, West Bengal, Andaman and Nicobar, Arunachal Pradesh,Tripura 033-46032850 iibfez [at] iibf [dot] org [dot] in Indian Institute of Banking & Finance Avani Heights, 2nd Floor, 59A, Jawaharlal Nehru Road, Kolkata - 700020
4 West Zone - 022-69437301, 022-69437302 iibfwz [at] iibf [dot] org [dot] in Indian Institute of Banking & Finance Professional Development Centre 192-F, Maker Towers, 19th Floor, Cuffe Parade Mumbai - 400 005
5 North East Zone - - je [dot] pdcgau1 [at] iibf [dot] org [dot] in Indian Institute of Banking and Finance, 3rd Floor, Rani Sati Sadan, Motilal Nehru Road, Pan Bazaar, Guwahati, Assam - 781 001

For Complaint

  • For any query/complaint, you can contact at the details given below:
    Sr.No. Name Contact No. Email
    1 Mr. Dean Peters 022-68507024 ad [dot] exm1 [at] iibf [dot] org [dot] in
    2 Mr. Amit Ale 022-68507069 dd [dot] exm2 [at] iibf [dot] org [dot] in
    3 Mr. Prakash Mishra 022-68507076, 9007466899 ad [dot] exm-dra [at] iibf [dot] org [dot] in
    4 Mr. Rajdeep Bose, Deputy Director 022-68507025 dd [dot] aca4 [at] iibf [dot] org [dot] in
    5 Mr. Tusharendra Barpanda - head-pdcez [at] iibf [dot] org [dot] in
    6 Ms. Priya Maria - se [dot] pdcsz1 [at] iibf [dot] org [dot] in
    7 Dr. N K Bhasin 9873018282 head-pdcnz [at] iibf [dot] org [dot] in
    8 Mr. Shiv Kumar Gupta 022-69437301 head-pdcwz [at] iibf [dot] org [dot] in
    9 Mr. Binay Kumar Singh - head-pdcgau [at] iibf [dot] org [dot] in
    10 Ms. Shailly Arya 022-68507043 Ad [dot] trg1 [at] iibf [dot] org [dot] in
    11 Mr. Pritam Kar, Deputy Director 022-68507030 dd [dot] aca2 [at] iibf [dot] org [dot] in
    12 Ms. Kratika Deputy Director 022-68507033 dd [dot] aca3 [at] iibf [dot] org [dot] in
    13 Dr. N K Bhasin 9910110182 head-pdcnz [at] iibf [dot] org [dot] in
    14 Mr. Ravi Gupta 022-68507050 -
  • If your query is not resolved or you are not satisfied with the solution, then you can contact at the details mentioned below:
    Sr.No. Name Contact No. Email
    1 Ms. Hema Jain 022-68507019 jd [dot] exm2 [at] iibf [dot] org [dot] in
    2 Mr. Dharmvir M. - dd [dot] mss [at] iibf [dot] org [dot] in
    3 Mr. G. Padmanaban - head-pdcsz [at] iibf [dot] org [dot] in
    4 Mr. Prabhakara 022-68507015 jd [dot] trg1 [at] iibf [dot] org [dot] in
    5 Ms. Soumya, Joint Director, 022-68507023 jd [dot] aca1 [at] iibf [dot] org [dot] in
  • You can also fill this Complaint Form.

Offices Address

Sr.No. Office Contact No. Address
(Indian Institute of Banking & Finance)
1 Corporate Office 8069260710 Indian Institute of Banking & Finance, Kohinoor City, Commercial-II,Tower-1, 2nd Floor, Kirol Road, Kurla (West), Mumbai - 400 070
2 Member Support Service Office 8069260700 Indian Institute of Banking & Finance 193-F, Maker Towers, 19th Floor, Cuffe Parade, Mumbai - 400 005

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