Indigo Customer Care Number 0124-617 3838

Hello... I need urgently soft copy of boarding pass of my old trip on 08 July from Jaipur to Guwahati ( 1 stop in Mumbai) from Indigo airlines flight 6E-5165 PNR number is JN7DYI NAME ANIL Solanki kindly issue me soft copy of boarding pass.

Dear Team,
I hope you are well, we issuing a ticket from Dhaka to Dammam NOTE THAT WE HAVE ALSO SAUDI ARABIA VISA, an Indigo flight, but there are some issues faced as to passage not being allowed Indigo counter because he has split pnr, This is a time-sensitive matter, and I would greatly appreciate any help that anyone can provide. If you have any questions or need more information, please do not hesitate to contact me Thank you in advance for your assistance.
pnr-UT1KPT/PVIK4H
pnr-LLBNMY/TUUS3K

Hi Team,
I am Balaji Ragam here is the message that some person named Amit (senior hr) along with his team is collecting amounts of money saying that i will provide a job in Indigo Airlines .He is using the Brand name of Indigo please verify this

My Self Mr Amit Suvarna PNR No VE667L travelling from Mangalore to Mumbai on 28th April 2020. As per the norms due to Covid -19 in this lockdown period there will be no flights which will be operational. The amount will be refunded in the form of Credit shell which I can utilise it within a year.

Sir, I have made the cancellation on 11th April where the amount will be credited in the shell. My query is why is that the date of travel for the credit shell to be utilised reflects as 11th April 2021 where as the date of Journey Is of 28th April 2020. So I think I should get the 1 year time frame date which should be till 28th April 2021. This I had confirmed from your customer care service which I had done on 11th April from Mr Nithin.

Request to please check the date where I should get to use the Credit shell till 28th April 2021 and not 11th April 2020.

On 14 April we have flight form pune to delhi bt now india is lockdown still April 15 I am call Indigo call centre no one is picking call what abt our refund we can not any information abt the flight tell us early for we will take serious action

I want to cancel my ticket who booked by online by Paytm then how money much u give back. and what is easy process of cancel ticket

Sir I want ground staff job

Sir Mera balance cut ho Gaya h sir plz find the best indigo flight ticket booking for money cut plz refund money transfer successful amount 8579 rs money refunded plz find the
Contact us O6289O43988

We, both senior citizen ,lodged three luggage in Indigo counter no.21 in Bengaluru for flight no.6E-414 freom Bengaluru to Mumbai on 02/12/2019.
Though we have received two luggage out of three ,one was missing.After waiting for nearly 20 minutes ,we have enquired from customer luggage counter of Indigo.
Staffs on duty first blammed me for this happening ,then informed us your luggage had restricted items.When We asked we have not received any message about list pf items in restricted list.they again told me that we are lieing or telling false,Then We handed over our mobile number to check about some message.
Anyway we were illtreatred at your customer luggage counter in Mumbai Airport.
Then they provided me a letter of authority and instructed me to send the scane copy of this duly signed undertaking with boardinf pass.
They have also gave us incorrect customer realtion contact no of Mumbai.
We have sent all documents by e-mail and we are awaiting for its response,

Then We contacted with Head office customer care number and they have responded very well with courtsey.
Now We are waiting for any information for our missing luggage.
Hope for early solution,

Dear Indigo team, I was flying from Goa to Delhi on 12th May 2019 in Indigo flight number 6E637. Gate number G. My seat number was 13B. I lost my sling bag (black color with blue handles. Small side slingbag) after security check-in. I already contacted airport authorities and they have confirmed that they have found my bag. Please let me know how can you help me get my bag?

I wanted to book a two ways flight from your app and the system deducted the money but gave me no booking by saying en error occured. I contacted customer help and they said it would be refunded within a few days. It has been a few days and still no money is refunded plus I have no booking either. If you will not refund the money, why dont you help me with my booking?
Please help asap.
Thank you.

I ma traveling from bangalore to lucknow with 6E449. I want to know if I can carry glass framed 14inches paintings with me in my hand baggage in cabin.
As my relatives Tarun Bhatnagar had bad experience with their check in baggage which was not handling properly with the airport staff while transferring. Hence many of items got damaged.

I booked 2 ticket from jaipur to bangluru but got msg flyte cancled and i not getting call also indigo change my flyte without confirming me on time
i want to fly on early morining and Indigo change evening time without inform to me

Urgent i want to change plz confirm me

Faced a very bad experience on the Indigo Jaipur-Kolkata flight. Everyone on board the Jaipur to Kolkata Indigo 6E-237 flight had a narrow escape with death. The cabin started filling up with smoke, which made breathing difficult. The horrible part was no oxygen masks got deployed down. Adding more to chaos, the crew was falling short of supplying handheld oxygen cylinders to passengers who were finding it difficult to breath. All the passengers feared for their lives since the smoke kept filling up the cabin. Seeing such a dire incident in the flight, I was constantly praying to God to help us land safe so I could see my parents and grandparents at a family event for which I was travelling to Kolkata. Somehow 30 dreadful minutes passed in flight and as the flight neared the airport, the smoke in the cabin had already swallowed-up all the visibility in the cabin of the Indigo flight and many of us had reconciled to our fate! Now at this time, already some passengers were running out of breath. Finally, the flight landed but that was not the end of the torturing on board experience. We were forced to exit in a haphazard manner without proper assistance. Everyone was pushing hard for their lives and now the crew had totally lost the chance to accommodate exit in a safe manner since they were busy on their own. Running down the cabin we came down through the chute in the emergency exit at the back of the aircraft. Due to this I and one of my family members got some bruises and scratches all over the body. I know this was Indigo's new Airbus aircraft but I’m sure this was my last experience flying in it. Goodbye Indigo, friends do not ever think of Indigo again to fly. I would request to refrain flying Indigo if you really value your money, life, and family.

Faced a very bad experience on the Indigo Jaipur-Kolkata flight. Everyone on board the Jaipur to Kolkata Indigo 6E-237 flight had a narrow escape with death. The cabin started filling up with smoke, which made breathing difficult. The horrible part was no oxygen masks got deployed down. Adding more to chaos, the crew was falling short of supplying handheld oxygen cylinders to passengers who were finding it difficult to breathe. All the passengers feared for their lives since the smoke kept filling up the cabin. Seeing such a dire incident in the flight, I was constantly praying to God to help us land safe so I could see my parents and grandparents at a family event for which I was traveling to Kolkata. Somehow 30 dreadful minutes passed in flight and as the flight neared the airport, the smoke in the cabin had already swallowed-up all the visibility in the cabin of the Indigo flight and many of us had reconciled to our fate! Now at this time, already some passengers were running out of breath. Finally, the flight landed but that was not the end of the torturing onboard experience. We were forced to exit in a haphazard manner without proper assistance. Everyone was pushing hard for their lives and now the crew had totally lost the chance to accommodate exit in a safe manner since they were busy on their own. Running down the cabin we came down through the chute in the emergency exit at the back of the aircraft. Due to this I and one of my family members got some bruises and scratches all over the body. I know this was Indigo's new Airbus aircraft but I’m sure this was my last experience flying in it. Goodbye Indigo, friends do not ever think of Indigo again to fly. I would request to refrain flying Indigo if you really value your money, life, and family.

I had travelled by 6E-QMTB9B on 19/20 Dec I had given this feedback. We were assured resolution within 48 hours. A whole week has passed but no resolution or action in seen.
" We had a horrible experience with your flight. We three were carrying 3 hand bags weighing less than 7 kg each. We were not allowed to take our hand bags saying no enough space
Further I would like to register that the hand baggages which we were forced to send in cargo got damaged which you must compensate.
Also the food items were not available in sufficient quantity, and the food we had brought in hand baggage were sent in the cargo so we had to travel hungry."

Name change should an option in Web Check-in

I was travelling today from chandigarh airport to Kolkata directly but when I reach the airport I receive the msg that flight has been delayed by 5 hours.is this the service you are giving to your customers.its really annoying.you must inform the customers in advance.i am a businessman and it was my business trip and I will reach Kolkata so late that no market will be open.my whole day is wasted and huge loss to my business.i talked to the ground team they said there is a connecting flight from chandigarh to Mumbai and i will Kolkata at 10.00.Really it's the most terrible experience with indigo and I want compensation of my money.else i will go to consumer court .In future no bookings with indigo now.

I was traveling by flight 6E 352 on 17th September 2018 on seat 24E. Accidentally some hot tea got spilt on me and as I jerked my foot sideways, the rod of seat support gave me bad cut on the right foot small finger. Pl do something about the sharp metal rods near the seats

Hi indigo team,

I was travelling from Bangalore to Mumbai from 6E414 flight on 16sept .. boarding time 12:50 i was having extra 3 kg luggage and first time I paid and amount is deducted from my account i told them amount has been deducted and the person told me it got canceled and 2nd time again i swip my card and again payment paid Successfully and i asked but amount got deducted twic then he told u will get ur amount soon but still i haven’t received any amount team could you please let me know when i will received my extra amount which i paid.

mera 2 ticket 24 august ko pune to lucknow hai
jamal ahmad khan and dhanjay yadav
Dhananjay yadav ka cancle karna hai

I have booked a flight No: 6 E 587 Pune to Hyderabad date 02 Sept.2018.
Booking ID : NF22697130821265 through Make my trip.
I have booked for my on ward journey HYD/ SYD through Air Asia flight AK 68 & D7 220.
baggage allowance is 20 Kg, + carry on. Your allowance is 15 Kg + carry on.
In this case if I have to carry more than 15 Kg what are the rules? what extra charges I have to Pay.
Your urgent action will help me a lot.
thanks.

My wife is traveling from Bangalore to Delhi by flight no. 2943. It's schedule arrival at Delhi is 13:00 hours, but it was diverted to Lucknow. It is now 17:36 hours but this flight is still standing and nobody is providing any information regarding its likely departure to Delhi. I have tried to your customer care department. First of all mobile number given on site is not working. Then I dialed landline number provided but of no use. This is very ridiculous and strange that neither anybody is aware about such diversion nor able to provide any information.

Hi sir I am business man e ticket
Booking your flight. I give my GST number but your side not Gst number and one word taxes other charges you give me your tax details I claim my input GST Amount.

Dear sir'
I planned to travel from Kuwait to delhi on August by gulf air and gulf air intl. Allowable laguage is 40 kg but in domestic is allowing only 15 kg but I m coming from Kuwait with 40 kg. So please advise and do the needful.

Regards
Ejaz

Hi, I am HARSH AILAWADI travelling on indigo flight no. 6E- 2752 the 04- June 2018 from Chennai to Delhi, hereby request you to kindly rectify the error of wrongly feeding my last name as AILAWASI instead of AILAWADI, the error is caused by me while booking the ticket and today while I was scrutinizing my itenary I was surprised to see the error and thought of dropping the mail to you. You are hereby requested to rectify the same or ignore the error or direct me for any other formality.
Kindly reply asap on my mail.
Regards
Harsh Ailawadi

Dear Sir,

Pl. provide invoice of RS 200/= against on line payment which i done to download Travel certificate of PNR No. EH55YN and my on line Transition reference is NSB163071503841GADNLINV5, transfer to INB indigo Airlines INDIGO AIR Payments.

regards

Rakesh Kumar
Email : kumarrakesh [at] bel [dot] co [dot] in

Sir

I wan to send email for medical approval to take patient in tomorrows flight from lkn to hyderabad under emergency

Please helpp

The crew refused to serve the meal which was pre booked along with the ticket. Highly unprofessional.

Dear Team,

I have booked tickets from vizag to bangkok and from Bangkok to vizag,
Insted of "selom srikanth" my name on ticket got as "seelam srikanth" which i booked from mobile got typo misspell
can you guys do some thing about it.
we friends totally booked 12 tickets so please help me solving this issue.
Its me who booked the ticket and got wrong.

Dear Sir.....I profusely thank the whole Indigo fraternity for their care and help which they showed towards my parents who are old in their eighties. My parents flew from Kolkata to Bangalore and then from Hyderabad to Kolkata.Both my parents have sight problem and they were in Hyderabad to pay a visit to LV Prasad eye institute. They both used wheelchair as they can't read the instructions or the sign boards everywhere.The Indigo staff helped them from procuring the boarding pass till they got into the prepaid taxi at Kolkata airport that they are so happy and have gained so much confidence that they are now ready to fly for medical checkups every year only by Indigo.I will remain ever grateful to you all and suggest others to have faith and confidence on Indigo. Thanking you.

To the Higher authorities,

Treat this mail as a very huge customer complaint from my side and if this is not acknowledged I will file a complaint against your company with the consumer court.

There has been a nuisance created by your airlines for me for no rhyme or reason. I had booked a ticket for myself for the flight number 6E 405 scheduled to be departed from Delhi to Pune at 18:20 pm on 25th December 2012. I had reached airport and was waiting in a line well before the boarding time and was waiting there for more than 15 minutes. I reached the counter at 5:30, however your people had stopped the check in till then. There were still 50 minutes left for the flight to be boarded. There were no announcements made for me till the last minute. One of your ground staff says the counter has closed and all your passengers have boarded the flight and I have missed the flight which was scheduled at 6:20.

Your Delhi base ground crew does not have any etiquette's and hold a big attitude and do not serve the main purpose i.e customer support. The ground crew actually does not deserves to be employed as they do not have any respect for their customers. The manager 'Gagandeep Singh' and 'Herleen' the counter lady showed off their back to me while I was talking to them, which frustrated me further.

I really fail to understand on what grounds do you actually employ such individuals. These guys were just cribbing and wasting my time doing nothing and kept fighting with me which made me waste 40 minutes during which i could have ran off and caught the flight even not taking further help from your airlines. I mean other than a bus service don't you have a car or cab for your passengers to reach the aircraft during emergencies. Your crew was just interested in making me wait there, frustrate me and earn further money by taking further Rs5000/- for other flight even though your flight 6E 405 had not even flown off.

I have shelled out Rs8500/- at the last minute to catch another flight to Pune on emergency grounds. These are full ticket charges for Spice Jet at last minute. It would be really appreciated if you could refund the payments made for the ticket I purchased for your flight as I was no where at fault and your crew had just wasted time in cribbing an doing nothing.

If I do not receive the refund for the ticket make this very clear I will file an official complaint against your airlines in the consumer court. Take this email as a matter of urgency and refund me my money. And for God's sake please teach your employees how to treat your customers fairly, which is the main objective of your airlines.

Well word of mouth plays a very important role in promotion of any company. I am very sure that I wont travel by Indigo ever again and also spread this amongst the huge community I am aware off. It was a poor performance by yourselves and you all do not deserve to be a part of this service industry. A spoil sport airline with disgusting employees. You have embarrassed yourselves and also embarrassed a passenger in front of the entire airport for a mistake or laziness done by your employees.

I travelled from Mumbai Dubai on 26 May 2012. My booking ref was GGI1DA. I changed my date from 27 May to 26 May. I paid fair difference on 26 May by debit card and money is deducted from my acct on same day. Again On 31 May money got deducted from my acct by interglobe aviation. As per your web site address I have written to nodal offficer and no reply from him.
As a customer I have suffered too much in my travel due to following reasons and this will be my last journery with Indigo.
1. When I changed the date I was told that you can not pay by international credit card since you are changing date 24 hours before. I was holding Dubai credit card.
2. I was ready to pay by cash. I was informed that we can not accept cash. Only way to pay is by Indian credit card or debit card. I paid by debit card and now suffering too much.
3. I belive as a customer I have write to pay by my choice which was declined by your air line.
4. I have lost money talking to my Bank in India ABOUT this double transcation as well your customer care in India.

Respected Sir
we were flying from cochin to guwahati. we had to board two flight of your company, from cochin to chennai on flight # 315 which was suppose to arrive in chennai at 12: 35pm and we had our connection flight of your company to guwahati (fight no: #292) by 1:50. we were informed by your company by a sms that counters will be closed 45 min's prior to the departure. there was a flight delay for about 15 to 20 min. after recieving bagage when we reached your counters by 1:05 pm but your counters informed us that we are not allowed to board also informed that counters closed before.
we purchased purchased two tickets for the same journey and the e ticket number is " MDVJDN " and " TDEKDW ". we also have filed a complaint in your office at chennai airport.
we want refund of our tickets at the earliest.

mathews paul
08486002022 / 09447872136