IRDAI Customer Care No. 1800 4254 732

Email

• irda [at] irdai [dot] gov [dot] in (For General Query)

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• Contact Form
• Frequently Asked Questions
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For Claim Process

• If you have any query related to claim process then firsty you have to call 18004254732 or email at irda [at] irdai [dot] gov [dot] in
• You can also fill this Claim Form

List Of Insurance Company Under IRDAI

For Grievance Redressal

Level 1:

• For any query or complaint you can contact at 18004254732 or email at complaints [at] irdai [dot] gov [dot] in
  Address: Sy.No.115/1, Financial District,
  Nanakramguda, Gachibowli, Hyderabad -500032.
• You can also fill this Complaint Registration Form

Level 2:

• If your query is not solved then you can contact to the Central Public Information officers given below:

  Sr.No.	Name and Designation of the CPIO (Shri/Smt/Ms)	Department	Contact No.	Email
  CAPIO
  1	Nimisha Shrivastava, GM	New Delhi	040-23444411	nimisha [at] irdai [dot] gov [dot] in
  2	Vikas Rane, Manager	Mumbai	040-22898623	vikasrane [at] irdai [dot] gov [dot] in
  CPIO
  3	M.L. Soujanya, AGM	Life	040-20204881	mlsoujanya [at] irdai [dot] gov [dot] in
  4	Jyoti Prasad Adike, AGM	Non_Life	040-20204544	jyothi [dot] adike [at] irdai [dot] gov [dot] in
  5	K.Srinivas, DGM	Health	040-20204897	k [dot] srinivas [at] irdai [dot] gov [dot] in
  6	Devendra Kumar,AGM	Reinsurance	040-20204156	devendrakumar [at] irdai [dot] gov [dot] in
  7	A. Rama Sudheer, AGM	Intermediaries Brokers	040-20204265	ramasudheer [at] irdai [dot] gov [dot] in
  8	K. Sridhar Rao, DGM	Intermediaries Surveyors	040-20204868	k [dot] sridharrao [at] irdai [dot] gov [dot] in
  9	Mathangi Saritha, DGM	Intermediaries Corporate Agents, IMF and Others	040-20204805	sarita [at] irdai [dot] gov [dot] in
  10	Lekshmi R. Pillai, AGM	Actuarial	040-20204131	lekshmipillai [at] irdai [dot] gov [dot] in
  11	B.S. Venkatesh, AGM	Finance and Investment	040-20204165	venkatesh [at] irdai [dot] gov [dot] in
  12	Jyoti Bhagat,AGM	Supervision	040-20204283	jyoti [at] irdai [dot] gov [dot] in
  13	Manoj Kumar Asiwal,AGM	Enforcement and Compliance	040-20204282	mkasiwal [at] irdai [dot] gov [dot] in
  14	Somesh Rao Busi, AGM	Policyholder protection and Grievance Redressal	040-20204155	somesh [at] irdai [dot] gov [dot] in
  15	M.N. Munshi, DGM	Insurance Inclusion and Development	040-20204603	munshi [at] irdai [dot] gov [dot] in
  16	G. Sivaramakrishna, AGM	Internal Accounts	040-20204233	sivaramakrishna [at] irdai [dot] gov [dot] in
  17	K. Chittibabu, DGM	Admin (Except OLI)	040-20204266	chittibabu [dot] k [at] irdai [dot] gov [dot] in
  18	Vinay Kumar Mathangi, Manager	GAandHR – IT	040-20204462	vinaykumar [at] irdai [dot] gov [dot] in
  19	KGPL Ramadevi, GM	OLI	040-20204802	kgplramadevi [at] irdai [dot] gov [dot] in
  20	R. Sangeetha, AGM	HR	040-20204237	rsangeetha [at] irdai [dot] gov [dot] in
  21	Hima Kiran, DGM	Legal	040-20204352	himakiran [at] irdai [dot] gov [dot] in
  22	Tati Kiran, Manager	Internal Audit	040-20204269	t [dot] kiran [at] irdai [dot] gov [dot] in
  23	R. Venkatesh, Manager	Board Secretariat	040-20204263	ronanki [dot] venkatesh [at] irdai [dot] gov [dot] in
  24	A Sageena,DGM	Vigilance	040-20204221	sageena [at] irdai [dot] gov [dot] in
  25	Pankaj Kumar Tiwari, GM	Economic and Policy Analysis and Research	040-20204277	pankajk [dot] tewari [at] irdai [dot] gov [dot] in

Level 3:

• You can lodge your complaint online through Council for Insurance Ombudsman (CIO) , Bima Bharosa or Insurance Regulatory and Development Authority
• If your query is still not resolved then you can contact to the Insurance ombudman given below:
  

  Sr.No.	City	Contact No.	Email	Address
  1	Ahmedabad	079-25501201, 079-25501202, 079-25501205, 079-25501206	bimalokpal [dot] ahmedabad [at] cioins [dot] co [dot] in	Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad-380001
  2	Bengaluru	080-26652048, 080-26652049	bimalokpal [dot] bengaluru [at] cioins [dot] co [dot] in	Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19, 19, 24th Main Road, JP Nagar, Bengaluru-560078
  3	Bhopal	0755-2769201, 0755-2769202 Fax: 0755-2769203	bimalokpal [dot] bhopal [at] cioins [dot] co [dot] in	Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal-462003
  4	Bhubaneswar	0674-2596461 , 0674-2596455 Fax: 0674-2596429	bimalokpal [dot] bhubaneswar [at] cioins [dot] co [dot] in	62, Forest Park, Bhubaneswar-751 009
  5	Chandigarh	0172-2706196 , 0172-2706468 Fax: 0172-2708274	bimalokpal [dot] chandigarh [at] cioins [dot] co [dot] in	S.C.O. No. 101, 102 and 103, 2nd Floor, Batra Building, Sector 17-D, Chandigarh-160017
  6	Chennai	044-24333668 , 044-24335284 Fax: 044-24333664	bimalokpal [dot] chennai [at] cioins [dot] co [dot] in	Fatima Akhtar Court, 4th Floor, Anna Salai, Teynampet, Chennai-600018
  7	Delhi	011-23232481, 011-23213504	bimalokpal [dot] delhi [at] cioins [dot] co [dot] in	Universal Insurance Building, Asaf Ali Road, New Delhi-110 002
  8	Guwahati	0361-2632204, 0361-2602205	bimalokpal [dot] guwahati [at] cioins [dot] co [dot] in	Jeevan Nivesh, Nr. Panbazar over bridge, S.S. Road, Guwahati-781001
  9	Hyderabad	040 -23312122 Fax:040-23376599	bimalokpal [dot] hyderabad [at] cioins [dot] co [dot] in	Moin Court Lane Opp. Saleem Function Palace A.C. Guards Lakdi-Ka-Pool Hyderabad -500004
  10	Jaipur	0141-2740363	bimalokpal [dot] jaipur [at] cioins [dot] co [dot] in	Jeevan Nidhi-II Bldg., Gr. Floor Bhawani Singh Marg Jaipur -302005
  11	Ernakulam	0484-2358759, 0484-2359338 Fax:0484-2359336	bimalokpal [dot] ernakulam [at] cioins [dot] co [dot] in	Pulinat Bldg., Opp. Cochin Shipyard M.G. Road Ernakulam -682015
  12	Kolkata	033-22124339 , 033-22124340 Fax :033-22124341	bimalokpal [dot] kolkata [at] cioins [dot] co [dot] in	Hindustan Bldg. Annexe, C.R. Avenue Kolkata -700072
  13	Lucknow	0522-2231330 , 0522-2231331 Fax:0522-2231310	bimalokpal [dot] lucknow [at] cioins [dot] co [dot] in	Jeevan Bhawan Phase-II Nawal Kishore Road Hazratganj Lucknow -226001
  14	Mumbai	022-69038821, 022-69038823, 022-69038824, 022-69038825, 022-69038826, 022-69038827, 022-69038828, 022-69038829, 022-69038830, 022-69038831 Fax:022-26106052	bimalokpal [dot] mumbai [at] cioins [dot] co [dot] in	Jeevan Seva Annexe S.V. Road Santacruz (W) Mumbai -400054
  15	Noida	0120-2514252 , 0120-2514253	bimalokpal [dot] noida [at] cioins [dot] co [dot] in	Bhagwan Sahai Palace Main Road Naya Bans Sector15 Gautam Buddh Nagar U.P-201301
  16	Patna	0612-2547068	bimalokpal [dot] patna [at] cioins [dot] co [dot] in	Lalit Bhawan Bailey Road Patna800001
  17	Pune	020-41312555	bimalokpal [dot] pune [at] cioins [dot] co [dot] in	Jeevan Darshan Bldg., C.T.S No.s195 to198 N.C.Kelkar Road Narayan Peth Pune -411030
  18	Thane	-	bimalokpal [dot] thane [at] cioins [dot] co [dot] in	2nd Floor,Jeevan Chintamani Building, Vasantrao Naik Mahamarg, Thane (West) Thane - 400604

Level 4:

• If your query is still not resolved then you can contact at 011-26767500 or email at cic [at] gov [dot] in you can also visit Central Information Commission for more
  details.
  Address: CIC Bhawan,
  Baba Gangnath Marg Munirka,
  New Delhi - 110067
  Fax No.: 040-26186536

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