ITA Airways Customer Care No. 000 800 050 3336
Organization:
ita-airways.com Toll free Number(s):
- 000 800 050 3336 (For Customer Support, 24*7)
International Numbers:
+39 06 85960020 (For International Support, 7am-10pm , Italian Time)
Website:
Official Website
iOS App:
ITA Airways
Android App:
ITA Airways IVRS Menu: 000 800 050 3336
Select your preferred language
- Press 1: To purchase a ticket, access additional services or assistance with an online purchase.
- Press 2: If your flight is cancelled or there is a change in the flight schedule
- Press 3: For flight info, to change your reservation with online check-in
- Press 4: To book medical assistance or assistance for passengers with reduced mobility
- Press 5: For Volare Program
Important Link
Lost/Delayed/Damaged Baggage
- For any query/complaint regarding the lost/delayed/damaged baggage you can contact the customer support at lostitems [at] ita-airways [dot] com
- In case of damaged baggage kindly contact the Lost & Found office of the arrival city.
- You can also fill thsi Lost Baggage Form
- In case of missing items from the baggage immediately report the issue to the airport Lost & Found Office and send a report within 7 days of filing the Property Irregularity Report or 21 days after receiving your luggage.
- For more information please read
Global Contact Details
| Sr.No. | Country | Phone number | Available languages | Opening hours |
|---|---|---|---|---|
| 1 | Albania | +39 06 8596 0022 | Italian/English | Daily from 8am-7pm |
| 2 | Argentina | +54 1152527167 (toll-free number) |
Italian/English/Spanish | Mon-Fri, 9am-6pm, Sat-Sun, 9am-1pm |
| 3 | Australia | +61 1300551080 | English | Daily from 9am-5pm |
| 4 | Belgium | +32 2 588 09 30 (basic rate for a standard call) |
Italian/English/French/Dutch | Mon-Fri, 8am-7pm |
| 5 | Brazil | +55 8008913756 (toll-free number) |
Italian/English/Portuguese | Daily H24 |
| 6 | Canada | +1 866-725-7077 (toll-free number) |
Italian/English/French | Daily H24 (Italian/English)
Daily from 9am-8pm (French) |
| 7 | Egypt | +201 501718072 (basic rate for a standard call) |
Italian/English/Arabic | Sat-Thu, 8:30am-6pm |
| 8 | France | +33 1 73 43 12 80 (basic rate for a standard call) |
Italian/English/French | Mon-Fri, 8am-8pm, Sat-Sun, 9am-7pm |
| 9 | Germany | +49 6966102730 (basic rate for a standard call) |
Italian/English/Dutch | Mon-Fri, 8am-7pm |
| 10 | Japan | +81345400996 (basic rate for a standard call) |
Italian/English/Japanese | Mon-Fri, 9am-5pm |
| 11 | Greece | +30 21 1199 3880 (basic rate for a standard call) |
Italian/English/Greek | Mon-Fri, 9am-6pm |
| 12 | Israel | +972 43501111 (basic rate for a standard call) |
Italian/English | Daily H24 |
| 13 | Malta | +356 2778 0221 (basic rate for a standard call) |
Italian/English | Mon-Fri, 9am-6pm |
| 14 | New Zeland | +64 0800003339 | English | Daily from 9am-5pm |
| 15 | Netherlands | +31 85 208 6740 (basic rate for a standard call) |
Italian/English/Dutch | Mon-Fri, 8am-7pm |
| 16 | United Kingdom | +44 1904 211300 (basic rate for a standard call) |
Italian/English | Mon-Fri, 8am-10pm, Sat-Sun, 8am-9pm |
| 17 | Spain | +34 900 861 690 (toll-free number) |
Italian/English/Spanish | Mon-Fri, 9am-8pm |
| 18 | Switzerland | +41 43 508 52 30 (basic rate for a standard call) |
Italian/English/German/French | Mon-Fri, 8am-7pm |
| 19 | Tunisia | +216 31320646 (basic rate for a standard call) |
Italian/English/French | Mon-Fri, 9am-4pm |
| 20 | USA | +1 877-793-1717 (toll-free number) |
Italian/English | Daily H24 |
Volare Program Contact Details
Opening Hours: 7am-10pm (Italian time UTC + 1)
| Sr.No. | Location | Contact No. |
|---|---|---|
| 1 | Albania | 00355 800 1523 |
| 2 | Argentina | 0054 8003455494 |
| 3 | Belgium | +32 800 77 940 |
| 4 | Brazil | 08008913749 |
| 5 | Canada | +1 866-370-0034 |
| 6 | France | +33 805 08 23 20 |
| 7 | Germany | +49 800 7241075 |
| 8 | Japan | 001 01080 008 250 905 |
| 9 | Greece | +30 800 848 1640 |
| 10 | Israel | 00972 1809388139 |
| 11 | Italy | +39 800 939 074 |
| 12 | Netherlands | +31 800 3636330 |
| 13 | United Kingdom | +44 800 086 9010 |
| 14 | Spain | +34 900 861 636 |
| 15 | Switzerland | +41 800 003 283 |
| 16 | USA | +1 888-651-0754 |
Registered Office
ITA Airways,
Via Venti Settembre 97, 00187 Rome, Italy
