Kolkata GPO Contact No.

Updated on Thursday, 22 January 2026 - 4:40pm
Organization: 
Toll free Number(s): 
  • 1800 266 6868 (For Customer Support, Mon-Sat, 9am-6pm)
  • 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)​
  • 1800 11 2011 (For International Mails)
All India Number(s): 
  • 033-2225 3800 (For Contact Support)
  • 033-2212 3151 (Alternate Contact Support)
Website: 
Official Website

IVRS Menu: 1800 266 6868

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  • Press 1: For delivery status update on your mail booking or order items
  • Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
  • Press 3: To know the premium due date and premium amount on your postal life insurance
  • Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
  • Press 5: To know the account balance on your postal banking savings account
  • Press 6: For blocking of your ATM card
  • Press 7: For other services
    • Press 1: For India Post Mail Services
    • Press 2: For India Post Banking Services
    • Press 3: For India Post Insurances Services

Email

  • cpmg_wb [at] indiapost [dot] gov [dot] in (For General Query)

Important Link

Important Contact

Timing: 10 am to 6 pm (Except Sundays & Gazetted Holidays)

Sr No. Office Contact No. Email Address
1 Speed Post Customer Care Centre (Speed Post Mails related) 033-25506010, 033-25506011 nshkolkataairport [at] indiapost [dot] gov [dot] in , spccckolkata28 [at] gmail [dot] com , adpgcowb [at] gmail [dot] com , cpmg_wb [at] indiapost [dot] gov [dot] in Dum Dum Post Office Building, 1st Floor, Kolkata-700028
2 Customer Care Centre, Kolkata RMS (Registered Mails related) 033-22105519, 033-22623508 crckolkatarms [at] gmail [dot] com , adpgcowb [at] gmail [dot] com , cpmg_wb [at] indiapost [dot] gov [dot] in CRC Complaint Branch, Kolkata RMS, Kolkata-700001 CCC, Kolkata RMS, Kolkata-700001
3 International Mails related grievances 033-22623936, 033-22438580 imqmwb [at] gmail [dot] com , foreignpostkolkata [dot] wb [at] indiapost [dot] gov [dot] in , adpgcowb [at] gmail [dot] com , cpmg_wb [at] indiapost [dot] gov [dot] in Foreign Post Office, Kolkata, Kolkata-700001
4 COD articles related grievances 033-22120040 codmonitoring [dot] wb [at] gmail [dot] com , adpgcowb [at] gmail [dot] com , cpmg_wb [at] indiapost [dot] gov [dot] in O/o the CPMG, WB Circle, Yogayog Bhawan, Ground Floor, Kolkata-700012
5 Postal Life Insurance (PLI) related grievances 1800 345 5655, 033-22120710, 033-22120524 wbpli [at] indiapost [dot] gov [dot] in , ddmpliwb [at] gmail [dot] com , ddmlikol [at] rediffmail [dot] com , cpmg_wb [at] indiapost [dot] gov [dot] in O/o the CPMG, WB Circle, Yogayog Bhawan, 1st Floor, Kolkata-700012
6 Savings Bank related grievances 033-22120064, 033-22120006 adsbdop [at] rediffmail [dot] com , adsbdop [at] gmail [dot] com , cpmg_wb [at] indiapost [dot] gov [dot] in O/o the CPMG, WB Circle, Yogayog Bhawan, 5th Floor, Kolkata-700012
7 For all kinds of Public Grievance purposes 033-22120700, 033-22120612, 033-22120500 adpgcowb [at] gmail [dot] com , cpmg_wb [at] indiapost [dot] gov [dot] in, pg [dot] wb [at] indiapost [dot] gov [dot] in O/o the CPMG, WB Circle, Yogayog Bhawan, Kolkata-700012
8 Parcel Booking Helpline Number ( for West Bengal, Sikkim and Andaman & Nicobar Islands Only) 9433165050 (8am-8pm) parcelhelpline [dot] wb [at] indiapost [dot] gov [dot] in  

Regional Offices Contact Details

Sr No. Designation Contact No. Email Address
1 ADPS(PG) 033-22120612 adpgcowb [at] gmail [dot] com O/o.The Chief PMG, WB Circle, Kolkata-700012
2 APMG(Staff) 033-22120120 adpsstaffwb [at] gmail [dot] com O/o.The Chief PMG, WB Circle, Kolkata-700012
3 ADPS(Estt, PN, P & SR) 033-22120178 estbwb [at] gmail [dot] com O/o.The Chief PMG, WB Circle, Kolkata-700012
4 ADPS(Rectt) 033-22120063 adrecttcowb450 [at] gmail [dot] com O/o.The Chief PMG, WB Circle, Kolkata-700012
5 ADPS(Bldg) 033-22120880 adcobldg [at] gmail [dot] com O/o.The Chief PMG, WB Circle, Kolkata-700012
6 ADPS(FS) 033-22120064 adsbdop [at] gmail [dot] com O/o.The Chief PMG, WB Circle, Kolkata-700012
7 ADPS(Inv) 033-22120192 adpsinvco [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
8 ADPS(Mails & Parcel) 033-22121913 wb [dot] circle [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
9 ADPS(Court) 033-22120178 adcourtwb [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
10 DDM(PLI) 033-22120710 ddpliwb [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
11 ADPS(Accounts & Welfare) 033-22120003 adawbcircle [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
12 ADPS(Vigilance) 033-22120286 vowbcircle [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
13 ADPS(OL) 033-22120099 adolwbco [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
14 ADPS(TO) 033-22120691 adtowb [at] gmail [dot] com ADPS(TO), O/o. The Chief PMG, WB Circle, Kolkata-700012
15 ADPS(BD & Philately) 033-22120242, 033-22120166 bdcwbc [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
16 ADPS(MMPO) 033-22122519 admmpo1 [at] gmail [dot] com O/o. The Chief PMG, WB Circle, Kolkata-700012
17 Accounts Officer 033-22120130 aobgtwb [at] gmail [dot] com O/o.The Chief, PMG, WB Circle, Kolkata-700012
18 Superintendent 033-22429060 psdkolkata [dot] wb [at] indiapost [dot] gov [dot] in Postal Stores Depot, Kolkata- 700012
19 Architect 033-22120676 sapostskol [at] gmail [dot] com The Sr. Architect, Yogayog Bhawan, Kolkata-700012
20 Sr Supdt of Post Offices 033-22849003 dokolkataeast [dot] wb [at] indiapost [dot] gov [dot] in East Kolkata Division, Kolkata-700163
21 Sr Supdt of Post Offices 033-25567251 dokolkatanorth [dot] wb [at] indiapost [dot] gov [dot] in North Kolkata Division, Kolkata-700037
22 Sr Supdt of Post Offices 033-24663008 docalcuttasouth [dot] wb [at] gmail [dot] com South Kolkata Division, Kolkata-700029
23 Sr Supdt of Post Offices 033-22735218 dokolkatacentral [dot] wb [at] indiapost [dot] gov [dot] in Central Kolkata Division, Kolkata-700007
24 Sr Supdt of Post Offices 033-25926088 donorthpresidency [dot] wb [at] indiapost [dot] gov [dot] in Barrackpore Division, Kolkata-700120
25 Supdt of Post Offices 033-24338409 spossouthpresi [at] gmail [dot] com Baruipur Division, Kolkata-700144
26 Supdt of Post Offices 03472-252288 donadianorth [dot] wb [at] indiapost [dot] gov [dot] in Nadia North Division, Krishnanagar-741101
27 Supdt of Post Offices 033-25828682 donadiasouth [dot] wb [at] indiapost [dot] gov [dot] in Nadia South Division, Kalyani- 741235
28 Supdt of Post Offices 033-25926088 dobarasat [dot] wb [at] indiapost [dot] gov [dot] in Barasat Division, Kolkata-700124
29 Supdt of Post Offices 03482-257676 domurshidabad [dot] wb [at] indiapost [dot] gov [dot] in Murshidabad Division, Berhampore-742101
30 Supdt of Post Offices 03462-255260 dobirbhum [dot] wb [at] indiapost [dot] gov [dot] in Birbhum Division,Suri- 731101
31 Manager, Mail Motor Service 033-22510780 mailmotorkol [at] gmail [dot] com Mail Motor Service, 139, Beleghata Road, Kolkata-700015
32 Superintendent 033-25558133 ssrmhdn [at] gmail [dot] com RMS "H" Division, Kolkata- 700015
33 Senior Superintendent 033-22484666 ssrmkol [dot] dop [at] gmail [dot] com Kolkata RMS, Kolkata- 700001
34 Senior Superintendent 033-25795151 ssrmkolapstg [at] gmail [dot] com Kolkata AP Sorting Division, Kolkata-700028
35 Senior Superintendent 033-26413619 ssrmwbdn [at] hotmail [dot] com RMS "WB" Division, Howrah-711101
36 Superintendent 033-26415949 srmsbdn [at] gmail [dot] com RMS "SB"  Division, Howrah- 711101
37 Superintendent 033-22481504 foreignpostkolkata [dot] wb [at] indiapost [dot] gov [dot] in Kolkata- 700001
38 Assistant Supdt (HQ) 03592-202610 dpsskm [at] gmail [dot] com O/o.The PMG, Sikkim Region, Gangtok- 737101
39 APMG(Mails) 0353-2436700 bdntnb [at] gmail [dot] com O/o.The PMG, North Bengal Region, Siliguri-734001
40 ADPS-I 0353-2436700 bdntnb [at] gmail [dot] com O/o.The PMG, North Bengal Region, Siliguri-734001
41 ADPS-II 0353-2436700 bdntnb [at] gmail [dot] com O/o.The PMG, North Bengal Region, Siliguri-734001
42 Superintendent 0353-2436662 srmsgdn [at] gmail [dot] com RMS "SG" Division, Siliguri- 734001
43 Supdt of Post Offices 03561-232047 ssposjalpaiguri [at] gmail [dot] com Jalpaiguri Division, Jalpaiguri-735101
44 Supdt of Post Offices 0354-2252849 spostdarjeeling [at] gmail [dot] com Darjeeling Division,Darjeeling-734101
45 Supdt of Post Offices 03582-222451 docoochbehar [dot] wb [at] gmail [dot] com Coochbehar Division, Coochbehar-736101
46 Supdt of Post Offices 03522-255394 sposdinajpur [at] gmail [dot] com Dakshin Dinajpur Division, Balurghat-733101
47 Supdt of Post Offices 8670679088 sposuttardinajpur [at] gmail [dot] com Uttar Dinajpur Division, Raiganj-733134
48 Supdt of Post Offices 03512-258434 domalda [dot] wb [at] indiapost [dot] gov [dot] in Malda Division, Malda- 732101
49 Sr Supdt of Post Offices 03242-253312 dobankura [dot] wb [at] indiapost [dot] gov [dot] in Sr Bankura Division, Bankura-722101
50 Sr Supdt of Post Offices 033-26401289 dohowrah [dot] wb [at] indiapost [dot] gov [dot] in Sr Howrah Division, Howrah-711101
51 Sr Supdt of Post Offices 03222-275518 domidnapore [dot] wb [at] indiapost [dot] gov [dot] in Sr Midnapore Division, Midnapore-721101
52 Sr Supdt of Post Offices 0341-2303497 doasansol [dot] wb [at] indiapost [dot] gov [dot] in Sr Asansol Division, Asansol-713301
53 Sr Supdt of Post Offices 0342-2662588 doburdwan [dot] wb [at] indiapost [dot] gov [dot] in Sr Burdwan Division, Burdwan-713101
54 Sr Supdt of Post Offices 033-26620587 dohooghlysouth [dot] wb [at] indiapost [dot] gov [dot] in Sr South Hooghly Division,Serampore-712201
55 Supdt of Post Offices 03252-222733 dopurulia [dot] wb [at] indiapost [dot] gov [dot] in Purulia Division, Purulia-723101
56 Supdt of Post Offices 03228-266118 dotamluk [dot] wb [at] indiapost [dot] gov [dot] in Tamluk Division, Tamluk-721636
57 Supdt of Post Offices 03220-255005 docontai [dot] wb [at] indiapost [dot] gov [dot] in Contai Division, Contai- 721401
58 Supdt of Post Offices 033-26802310 dohooghlynorth [dot] wb [at] indiapost [dot] gov [dot] in North Hooghly Division, Chinsurah-712101
59 ADPS-III 033-22120264 dopsouthbengal [at] gmail [dot] com O/o.The Postmaster General, South Bengal Region, Kolkata-700012
60 ASPOs(HQ) 03192-232346 dps_an [at] rediffmail [dot] com O/o.The Postmaster General, A &N Islands, Port Blair-744101
61 DDPO(Admin) GPO, Kolkata-700001 033-22105092 dydirector1kolgpo [at] gmail [dot] com O/o.The Director, Kolkata GPO, Kolkata-700001
62 DDPO(Savings) 033-22105094 ddpo2sbkolgpo [at] gmail [dot] com O/o.The Director, Kolkata GPO, Kolkata-700001
63 DDPO(BD & Mkt) 033-22105604 bokolkatagpo [at] gmail [dot] com O/o.The Director, Kolkata GPO, Kolkata-700001
64 DDPO(Treasury and Accounts) 033-22105537 ddtrykolkatagpo [dot] wb [at] indiapost [dot] gov [dot] in O/o.The Director, Kolkata GPO, Kolkata-700001
65 DDPO(Delivery) 033-22105651 dddelkolkatagpo [dot] wb [at] indiapost [dot] gov [dot] in O/o.The Director, Kolkata GPO, Kolkata-700001
66 Director of Accounts(Postal) 033-22120366 paokolkata [at] gmail [dot] com O/o.The GM(PA&F), WB Postal Circle, Kolkata-700012
67 ADPS-I, O/o.The PMG 033-22120845 adpskr1 [at] gmail [dot] com O/o.The PMG, Kolkata Region, Kolkata-700012
68 ADPS-II, O/o.The PMG 033-22120023 adpskr2 [at] gmail [dot] com O/o.The PMG, Kolkata Region, Kolkata-700012
69 ADPS-III, O/o.The PMG 033-22120905 adpskr3 [at] gmail [dot] com O/o.The PMG, Kolkata Region, Kolkata-700012
70 ADPS-IV, O/o.The PMG 033-22121079 adpskr4 [at] gmail [dot] com ADPS-IV, O/o.The PMG, Kolkata Region, Kolkata-700012
71 Sr Accounts Officer 033-22120059 sr [dot] ao [dot] ico [dot] sb [dot] kr [at] gmail [dot] com Sr Accounts Officer, ICO (SB), Kolkata Region, O/o.The PMG, Kolkata Region, Kolkata- 700012
72 Executive Engineer (PLD) 033-22120525 sepcckolkata [at] gmail [dot] com O/o.The Superintending Engineer(C), PCC, Kolkata- 700012
73 Executive Engineer 033-22121189 eepcd1kol [at] gmail [dot] com O/o.The Executive Engineer (C), PCD-I, Yogayog Bhawan, Kolkata-700012
74 Executive Engineer 033-22120056 eepcd2kol [at] gmail [dot] com PCD-II, O/o.The Executive Engineer (C), PCD-II, Yogayog Bhawan, Kolkata-700012
75 Executive Engineer(Elect) 033-22120646 eeepedkolkata [at] gmail [dot] com Postal Electrical Division, 13th Floor, Yogayog Bhawan, Kolkata-700012

Officers Directory

Sr No. Designation Contact No. Email Fax No.
1 Chief Postmaster General, West Bengal Circle 033-22253800, 033-22123151 cpmg_wb [at] indiapost [dot] gov [dot] in 033-22120811
2 Postmaster General (Mails & BD) 033-22259909 pmg_mmwb [at] indiapost [dot] gov [dot] in 033-22121286
3 Director of Postal Services(HQ) 033-22120139 dpshqkolkata [at] indiapost [dot] gov [dot] in 033-22120122
4 General Manager (Postal
Accounts & Finance)		 033-22121656 gmfinancekolkata [at] indiapost [dot] gov [dot] in 033-22120526
5 Postmaster General, North
Bengal Region		 0353-2436550, 0353-2436530 pmg_nbengal [at] indiapost [dot] gov [dot] in 033-2525041
6 Director of Postal Services,
North Bengal Region		 0353-2436700 dpsnbengal [at] gmail [dot] com 033-2436543
7 Postmaster General, Sikkim Region 03592-202610 pmg_sikkim [at] indiapost [dot] gov [dot] in
8 Post Master General, Andaman
& Nicobar Islands Region		 03192-230485 pmg [dot] andaman [dot] nicobar [at] gmail [dot] com
9 Post Master General, South
Bengal Region		 033-22253929, 033-22120951 pmg_sbengal [at] indiapost [dot] gov [dot] in 033-22120951
10 Director of Postal Services,
South Bengal Region		 033-22120144 dopsouthbengal [at] indiapost [dot] gov [dot] in 033-22120431
11 Postmaster General, Kolkata Region 033-22121880, 033-22253646 pmg_kolkata [at] indiapost [dot] gov [dot] in 033-22120077
12 Director of Postal Services,
Kolkata Region		 033-22120231, 033-22120888 dpskolkata_rgn [at] rediffmail [dot] com 033-22120888
13 Director of Postal Services, Kolkata GPO, Kolkata-1 033-22105150 directorkolkatagpo [at] gmail [dot] com 033-22105611
14 Director of Accounts, Kolkata - 700012 033-22121393 dapkolkata [at] indiapost [dot] gov [dot] in 033-22120443
15 Senior Architect, Kolkata-12 West Bengal Circle 033-22120676, 033-22120280 sapostskol [at] gmail [dot] com 033-22120676
16 SE (Civil) 033-22120858 sepcckol [at] gmail [dot] com 033-22120860

For Complaint

  • For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
  • Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
    Level Whom to Contact
    1 Postmaster / In-charge of the Post Office where the transaction has taken place.
    2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls.
    3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls.
  • If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands) using the details given below:
    Contact : 033-22120070
    Email: cpmg_wb [at] indiapost [dot] gov [dot] in
    Address: Yogayog Bhawan, P-36, C.R. Avenue, Kolkata - 700012.
  • If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the details mentioned below:
    Sr. No. Complaint Designation Contact No. Email Address
    1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
    Director(PG): 011-23096151, 011-23036814,
    Dy.General Manager(SP/BP): 011-23096075 ,
    ADG (IM): 011-23096112,
    DDG (PG): 011-23096087    		   i) (PG) Division, Postal Directorate, New Delhi 110 001.
    ii) Dy. General Manager (BP) for EPP, LP, BP.
    iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.
    2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001.
    3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021.
    4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment)   Dak Bhavan, Sansad Marg, New Delhi-110001.
  • If your complaint is still not resolved or not satisfied with the resolution given, then you can also lodge your complaint online through Directorate of Public Grievances (DPG) .

CPIO/First Appellate Authorities Contact Details

Address

India Post West Bengal Circle
O/o The Chief Postmaster General Yogayog
Bhawan P-36 Chittaranjan Avenue
Kolkata - 700012 West Bengal, India
Fax No.: 033-22120811

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Parent Article: 
India Post Toll Free No. 1800 266 6868
Also See: 
India Post Complaint Toll Free No. 1800 266 6868
India Post All State Contact No.
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