India Post Toll Free No. 1800 266 6868

Updated on Saturday, 24 January 2026 - 6:00pm
Organization: 
Toll free Number(s): 
  • 1800 266 6868 (For Customer Support, 9am-6pm)
  • 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)​
Website: 
Official Website
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  • Press 1: For delivery status update on your mail booking or order items
  • Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
  • Press 3: To know the premium due date and premium amount on your postal life insurance
  • Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
  • Press 5: To know the account balance on your postal banking savings account
  • Press 6: For blocking of your ATM card
  • Press 7: For other services
    • Press 1: For India Post Mail Services
    • Press 2: For India Post Banking Services
    • Press 3: For India Post Insurances Services

Important Links

Important Contact Details

Sr No. Service Contact Detail
1 For IPPB related queries or complaints 155299, 033-22029000
2 For any complaints/queries regarding net banking dopebanking [at] indiapost [dot] gov [dot] in

Speed Post Information, Complaints and Tracking Contact Details

Sr No. City Email
Speed Post Customer Service
1 Delhi nsh [dot] delhi [at] indiapost [dot] gov [dot] in
2 Mumbai nsh [dot] mumbai [at] indiapost [dot] gov [dot] in
3 Chennai nsh [dot] chennai [at] indiapost [dot] gov [dot] in 
4 Kolkata nsh [dot] kolkataairport [at] indiapost [dot] gov [dot] in
5 Bangalore nsh [dot] bangalore [at] indiapost [dot] gov [dot] in
6 Hyderabad nsh [dot] hyderabad [at] indiapost [dot] gov [dot] in
7 Ahmedabad nsh [dot] ahmedabad [at] indiapost [dot] gov [dot] in
8 Pune nsh [dot] pune [at] indiapost [dot] gov [dot] in
9 Kochi nsh [dot] kochi [at] indiapost [dot] gov [dot] in
Speed Post Complaints Information
10 Chennai foreignpost [dot] chennai [at] indiapost [dot] gov [dot] in
11 Kolkata nsh [dot] kolkataairport [at] indiapost [dot] gov [dot] in

Directory of Officers and Employees

Department Wise Contacts

Circle Officers Telephone Directory

Sr No. Designation Contact No. Email Address Fax/ EPABX
Minister of Communications
1 Minister of Communications and Minister of Development, Minister's Secretariat/Private Secretary Minister's Secretariat/Additional PS Minister's Secretariat 011-23739191, 011-23710445, 011-23372432
011-23044701 		moc-office [at] gov [dot] in 105, 1st floor, Sanchar Bhawan, New Delhi 011-23044701
2 APS Minister's Secretariat 011-23739191, 011-23710445 moc-office [at] gov [dot] in 105, 1st floor, Sanchar Bhawan, New Delhi 011-23044701
3 Section Officer Minister's Secretariat 011-23739191 moc-office [at] gov [dot] in 105, 1st floor, Sanchar Bhawan, New Delhi 011-23044701
Minister of State for Communication
4 Sekhar Hon'ble Minister of State Minister's Secretariat 011-23372414 (Sanchar Bhawan), 011-23372565 (Sanchar Bhawan), 011-23096269 (Dak Bhawan), 011-23096270 (Dak Bhawan) mosc-office [at] gov [dot] in Room No. 201 & 301, Dak Bhawan, Sansad Marg, New Delhi-110 001. First Floor, Sanchar Bhawan, 20 Ashoka road, New Delhi-110001 011-23044901
Postal Services Board
5 Secretary, Department of Posts & Chairperson, 011-23096060 secretary-posts [at] indiapost [dot] gov [dot] in Room No. 103, Secretary (Posts), Dak Bhawan,New Delhi-110001  
6 Director General Postal Services Postal Services Board 011-23096187 dgposts [at] indiapost [dot] gov [dot] in Room No. 242, DG Posts, Dak Bhawan,New Delhi-110001 011-23044709
7 Member Technology & Estates Postal Services Board 011-23096172 membertech [at] indiapost [dot] gov [dot] in Room No. 245, Postal Services Board, Dak Bhawan,New Delhi-110001 011-23044707
8 Member Customer Satisfaction Postal Services Board 011- 23096082 member [dot] infra [at] indiapost [dot] gov [dot] in Room No. 244, Postal Services Board, Dak Bhawan,New Delhi-110001 011-23044712
9 Member Financial Services Postal Services Board 011-23096166 memberfs [at] indiapost [dot] gov [dot] in Room No. 247, Postal Services Board, Dak Bhawan,New Delhi-110001 011-23044710
10 Media and Communication Postal Services 011-23096233 member [dot] sqm [at] indiapost [dot] gov [dot] in Room No. 246, Postal Services Board, Dak Bhawan,New Delhi-110001 011-23044708
11 Member Operations Postal Services Board 011-23096080 memberom [at] indiapost [dot] gov [dot] in Room No. 507, Postal Services Board, Dak Bhawan,New Delhi-110001 011-23044713
12 Member Human Resource Development Postal Services Board 011-23096186 memberhrd [at] indiapost [dot] gov [dot] in Room No. 503, Postal Services Board, Dak Bhawan,New Delhi-110001 011-23044714
13 Member Personnel Postal Services Board 011-23096078 memberp [at] indiapost [dot] gov [dot] in Postal Services Board, Dak Bhawan,New Delhi-110001  
14 Joint Secretary and Financial Advisor 011-23096083 asfa [at] indiapost [dot] gov [dot] in Room No. 309, Postal Services Board, Dak Bhawan,New Delhi-110001 011-23044715
15 Secretary PSB Postal Services Board 011-23096242 psb [at] indiapost [dot] gov [dot] in Room No. 107, Postal Services Board, Dak Bhawan,New Delhi-110001 011-23044793
Higher Administrative Grade Officers (Sr.DDG)
16

Sr. DDG (VIG) & CVO

011-23096099

cvo [at] indiapost [dot] gov [dot] in

Room No. 206, Dak Bhawan,New Delhi-110001.

011-23044716

17 Sr. DDG (PAF) 011-23096096 srddgpaf [at] indiapost [dot] gov [dot] in Room No. 405, Dak Bhawan,New Delhi-110001 011-23044725
Senior Administrative Grade Officers (DDG)
18 DDG (Budget & Accounts) 011-23321258 ddgba [dot] dte [at] indiapost [dot] gov [dot] in , sharon [dot] gupta [at] gov [dot] in Room No. 501A, Dak Bhawan,New Delhi-110001  
19 DDG (CP) 011-23096242 secretary-psb [at] indiapost [dot] gov [dot] in Room No. 107, Dak Bhawan,New Delhi-110001 011-23044793
20 DDG (CS, QA & I, MM) 011-23096087 ddgpgq [at] indiapost [dot] gov [dot] in Room No. 402, Dak Bhawan,New Delhi-110001 011-23044729
21 DDG (Estt) 011-23096024 rajkumar [dot] ips [at] gmail [dot] com Room No. 403, Dak Bhawan,New Delhi-110001 011-23044963
22 DDG (Estates )   ddg [dot] emm [at] indiapost [dot] gov [dot] in Room No. 226, Dak Bhawan,New Delhi-110001  
23 DDG (FS) 011-23096184 ddgpfs [at] indiapost [dot] gov [dot] in Room No. 404-C, Dak Bhawan,New Delhi-110001 011-23044718
24 DDG (Finance/PAA) 011-23096019 ddg [dot] finance [at] indiapost [dot] gov [dot] in Room No. 347, Dak Bhawan,New Delhi-110001 011-23044721
25 DDG (IR/GB) 011-23096090 ddgir [at] indiapost [dot] gov [dot] in Room No. 332, Dak Bhawan,New Delhi-110001 011-23044727
26 DDG (Mail Operations) 011-23096093 ddgmb [at] indiapost [dot] gov [dot] in Room No. 335, Dak Bhawan,New Delhi-110001 011-23044733
27 DDG (Mission Karmyogi) (addl. charge) 011-23044994 ddgmky [at] indiapost [dot] gov [dot] in Room No. 227, Dak Bhawan,New Delhi-110001 011-23044994
28 DDG (Personnel, SR and DE) 011-23096098 ddgp [at] indiapost [dot] gov [dot] in Room No. 404-B, Dak Bhawan,New Delhi-110001 (011-23044724
29 DDG (Philately & Marketing) 011-23096015 ddgphilately [at] indiapost [dot] gov [dot] in    
30 DDG (PMU) (addl. Charge of DDG (Technology) 011-23096101 ddgpmu [at] indiapost [dot] gov [dot] in , ddg [dot] tech [at] indiapost [dot] gov [dot] in Room No. 505, Dak Bhawan,New Delhi-110001 011-23044720
31 DDG (PBI-Addl.charge) 011-23096184 ddgpbi [at] indiapost [dot] gov [dot] in Room No. 404-C, Dak Bhawan,New Delhi-110001 011-23044718
32 DDG (PO) 011-23096179 ddgpo [dot] dte [at] indiapost [dot] gov [dot] in Room No. 525, Dak Bhawan,New Delhi-110001 011-23044732
33 DDG (RB, Plg. & RICT)   ddgrb [at] indiapost [dot] gov [dot] in    
34 DDG (Statistics) 011-23096011 ddgstt [dot] dte [at] indiapost [dot] gov [dot] in manojk [dot] gupta [at] nic [dot] in Room No. 312, Dak Bhawan,New Delhi-110001 011-23044976
35 DDG (Trg. & Welfare, Work Study, Official Language) 011-23044994 ddgtraining [at] indiapost [dot] gov [dot] in Room No. 227, Dak Bhawan,New Delhi-110001 011-23044994
36 DDG (PMLA) 011-23096101 ddgpmu [at] indiapost [dot] gov [dot] in , ddg [dot] tech [at] indiapost [dot] gov [dot] in Room No. 505, Dak Bhawan,New Delhi-110001 011-23044720
Junior Administrative Grade Officers (Directors)
37 Shri Vinayak Mishra Director SPN (Addl. Charge of Administration) 011-23096092 vinayak [dot] mishra75 [at] gov [dot] in Room No.413 , Dak Bhawan,New Delhi-110001 011-23044756
38 Shri Saurabh Madhav Deshmukh Director Accounts 011-23096018 dirpa-accounts [at] indiapost [dot] gov [dot] in , saurabhmadhavrao [dot] deshmukh [at] gov [dot] in Room No.341 , Dak Bhawan,New Delhi-110001  
39 Shri Dileep Kumar Rathore Director Budget 011-23096033 dk [dot] rathore84 [at] nic [dot] in Room No.331 , Dak Bhawan,New Delhi-110001  
40 Shri Sunil Kumar Singh Director GA/Coordination/ CP 011-23096235 Singh [dot] sunilkumar [at] nic [dot] in Room No.217 , Dak Bhawan,New Delhi-110001 011-23044979
41 Shri Bishan Singh Director FS/Core Banking Solution/ PMU -   bishan [dot] singh1979 [at] gov [dot] in Room No.513 , Dak Bhawan,New Delhi-110001  
42 Shri Manoj Sharma Director DE 011-23096035 manoj [dot] sharma33 [at] gov [dot] in Room No.337 , Dak Bhawan,New Delhi-110001 011-23044739
43 Shri P.K. Tyagi Director DAC 011-23096026 pk [dot] tyagi13 [at] nic [dot] in Room No.219 , Dak Bhawan,New Delhi-110001 011-23044789
44 Shri Dilip Kumar Sahu Director Estates & MM 011-23044787 directorestates [at] indiapost [dot] gov [dot] in Room No.231 , Dak Bhawan,New Delhi-110001 011-23044787
45 Director Establishment 011-23096238 direst [at] indiapost [dot] gov [dot] in , Arnab [dot] aich [at] nic [dot] in    
46 Shri Yog Raj Director FA 011-23044746 directorfa [at] indiapost [dot] gov [dot] in , yog [dot] raj [at] gov [dot] in Room No.404 , Dak Bhawan,New Delhi-110001  
47 Shri Ravi Pahwa Director GDS 011-23096629 ravi [dot] pahwa [at] gov [dot] in Room No.338 , Dak Bhawan,New Delhi-110001 011-23044772
48 Shri Anurag Srivastava Director I/Audit 011-23096025 sdir-audit [at] indiapost [dot] gov [dot] in , anurag [dot] srivastava48 [at] gov [dot] in Room No.345 , Dak Bhawan,New Delhi-110001 011-23044787
49 Dr. Gaurav Kumar Saini Director IR & GB 011-23044900 saini [dot] gaurav [at] gov [dot] in Room No.504 , Dak Bhawan,New Delhi-110001 011-23044900
50 Shri Ram Naresh Sikaria Director IR   rn [dot] sikaria [at] gov [dot] in Room No.333 , Dak Bhawan,New Delhi-110001  
51 Shri Alok Ojha Director Mail Operations 011-23096021 director_mb [at] indiapost [dot] gov [dot] in Room No.236- H2 , Dak Bhawan,New Delhi-110001  
52 Shri Arsad Khan Director Additional charge of MV     Room No.233 , Dak Bhawan,New Delhi-110001  
53 Ms. Priyanka Mishra Director Philately 011-23044757 directorphilately [at] gov [dot] in , priyanka [dot] mishra [at] gov [dot] in Room No.515 A , Dak Bhawan,New Delhi-110001 011-23044757
54 Shri Dhammajyoti R. Gajbhiye Director RB &Planning 011-23096008 directorrb [at] indiapopst [dot] gov [dot] in Room No.320 , Dak Bhawan,New Delhi-110001  
55 Shri Rajpal Director SR & Legal 011-23096268 raj [dot] pal13 [at] nic [dot] in Room No.229 , Dak Bhawan,New Delhi-110001 011-23044755
56 Shri Md. Shahnawaz Akhtar Director Staff 011-23096103 directorstaff [at] indiapost [dot] gov [dot] in Room No.501 , Dak Bhawan,New Delhi-110001 011-23044754
57 Ms. Saranya U. Director Technology   Saranya [dot] u84 [at] gov [dot] in Room No.344 , Dak Bhawan,New Delhi-110001  
58 Ms. P. Abinandana Director Tariff & Costing 011-23096267 dirtc [at] indiapost [dot] gov [dot] in Room No.108 C , Dak Bhawan,New Delhi-110001 011-23044766
59 Shri Sailesh Jogiani Director Vigilance Petitions 011-23096084 s [dot] jogiani [at] gov [dot] in Room No.230 , Dak Bhawan,New Delhi-110001  
60 Shri Binti Choudhary Director Vigilance/ Investigation 011-23096182 directorvigilance [at] indiapost [dot] gov [dot] in Room No.223 , Dak Bhawan,New Delhi-110001 011-23044759
61 Ms. Sunita Director Welfare & Sports 011-23096185 msunita [dot] 25 [at] nic [dot] in , directorws [at] indiapost [dot] gov [dot] in Room No.214 , Dak Bhawan,New Delhi-110001 011-23044758
Assistant Directors General
62 Shri Prince Garg Assistant Director General Administration   Prince [dot] garg [at] nic [dot] in Room No.108-A , Dak Bhawan,New Delhi-110001  
63 Assistant Director General Coordination 011-23044738 adg [dot] coordination [at] gov [dot] in Room No.347- E4 , Dak Bhawan,New Delhi-110001 011-23044738
64 Assistant Director General General Admin 011-23372528 adgga [at] indiapost [dot] gov [dot] in Room No.108 E , Dak Bhawan,New Delhi-110001 011-23044777
65 i Assistant Director General Building 011-23096034 adg-bdg [at] gov [dot] in Room No.108-B , Dak Bhawan,New Delhi-110001  
66 Assistant Director General Budget   adgbudget [at] indiapost [dot] gov [dot] in Room No.417 , Dak Bhawan,New Delhi-110001  
67 Addl. EA in O/o Secretary(Posts), Assistant Director General CP & Training 011-23044993 adgcp [dot] dte [at] indiapost [dot] gov [dot] in Room No.235-B , Dak Bhawan,New Delhi-110001  
68 Assistant Director General CS 011-23096134 helpcenter1924 [at] gmail [dot] com Room No.236 H-1 , Dak Bhawan,New Delhi-110001 011-23044989
69 Assistant Director General DAC   gokul [dot] cv [at] gov [dot] in Room No.215 , Dak Bhawan,New Delhi-110001  
70 Assistant Director General Estt 011-23096191 adgestt2 [at] indiapost [dot] gov [dot] in Room No.415-B , Dak Bhawan,New Delhi-110001 011-23044973
71 Assistant Director General Estt.-I /SCT   adgestt1 [at] indiapost [dot] gov [dot] in Room No.322 , Dak Bhawan,New Delhi-110001  
72 Assistant Director General FS / PMU   adgfs [at] indiapost [dot] gov [dot] in Room No.318 , Dak Bhawan,New Delhi-110001  
73 Assistant Director General FS-II   adgcbs [at] indiapost [dot] gov [dot] in Room No.514 A , Dak Bhawan,New Delhi-110001  
74 Assistant Director General FS-I   rahul [dot] yadav [at] indiapost [dot] gov [dot] in Room No.233-A , Dak Bhawan,New Delhi-110001  
75 Assistant Director General IM 011-23096260 chaudhary [dot] himanshu [at] gov [dot] in Room No.319 , Dak Bhawan,New Delhi-110001  
76 Assistant Director General INV &Vig.I 011-23096122 anjana [dot] m76 [at] gov [dot] in Room No.422 A , Dak Bhawan,New Delhi-110001  
77 Assistant Director General IR 011-23096104 adgir [at] indiapost [dot] gov [dot] in Dak Bhawan,New Delhi-110001  
78 Assistant Director General Medical 011-23044819 somedical [at] yahoo [dot] com Room No.236-F-2 , Dak Bhawan,New Delhi-110001 011-23044775
79 Assistant Director General Marketing     Assistant Director General Marketing Room No.338 , Dak Bhawan,New Delhi-110001  
80 Assistant Director General MO   adgmo [at] indiapost [dot] gov [dot] in Room No.523 , Dak Bhawan,New Delhi-110001  
81 Assistant Director General MPP 011-23096148 adgmpp [at] indiapost [dot] gov [dot] in Room No.216 , Dak Bhawan,New Delhi-110001  
82 Assistant Director General PBI 011-23044794 mithlesh [dot] kumar [at] nic [dot] in Room No.232 , Dak Bhawan,New Delhi-110001 011-23044794
83 Assistant Director General Parliament 011-23357600 pqcommun [at] nic [dot] in Room No.108 H , Dak Bhawan,New Delhi-110001 011-23044895
84 Assistant Director General Pension   adgpension [at] indiapost [dot] gov [dot] in Room No.347-E , Dak Bhawan,New Delhi-110001  
85 Assistant Director General Philately 011-23096208 nabi [dot] syed [at] gov [dot] in Room No.515 , Dak Bhawan,New Delhi-110001 011-23044781
86 Assistant Director General PMU - I   adgpmu [at] indiapost [dot] gov [dot] in Room No.411 , Dak Bhawan,New Delhi-110001  
87 Assistant Director General PMU-II   muhammad [dot] sahid [at] indiapost [dot] gov [dot] in Room No.236- F-2 , Dak Bhawan,New Delhi-110001  
88 Assistant Director General PMLA   sameer [dot] tuli [at] Indiapost [dot] gov [dot] in Room No.340 , Dak Bhawan,New Delhi-110001  
89 Assistant Director General Planning   adgplanning [at] indiapost [dot] gov [dot] in , amita [dot] gupta [at] nic [dot] in Room No.325-A , Dak Bhawan,New Delhi-110001  
90 Assistant Director General SR & Legal   ns [dot] meena [at] nic [dot] in Room No.347 E-II , Dak Bhawan,New Delhi-110001 011-23046195
91 Assistant Director General SPG 011-23096183 kaushik [dot] banerjee [at] gov [dot] in Room No.236 F-1 , Dak Bhawan,New Delhi-110001 011-23044791
92 Assistant Director General 011-23096038 adgspn [at] indiapost [dot] gov [dot] in Room No.428-C , Dak Bhawan,New Delhi-110001 011-23044788
93 Assistant Director General Statistics 011-23096036 Jp [dot] kushwaha [at] nic [dot] in Room No.321 , Dak Bhawan,New Delhi-110001 011-23044723
94 Assistant Director General Tariff & Costing -   adgtc [at] indiapost [dot] gov [dot] in Room No.407 , Dak Bhawan,New Delhi-110001 011-23044789
95 Assistant Director General Technology   adgtech [at] indiapost [dot] gov [dot] in Room No.523 , Dak Bhawan,New Delhi-110001  
96 Assistant Director General Vigilance -I 011-23044978 adgvig1 [at] indiapost [dot] gov [dot] in Room No.347-E4 , Dak Bhawan,New Delhi-110001 011-23044978
97 Assistant Director General Vig-II 011-23096146 adgvig2 [at] indiapost [dot] gov [dot] in Room No.108-D , Dak Bhawan,New Delhi-110001 011-23044792
98 Assistant Director General Vigilance Petition   pavp0923 [at] gmail [dot] com Room No.317 , Dak Bhawan,New Delhi-110001  
99 Shri Sushant P Singh Section Officer Administration 011-23044802 sushantpratap [dot] singh [at] gov [dot] in Room No.108 G , Dak Bhawan,New Delhi-110001 011-23044802
100 Shri Sandeep Kumar Bharti Section Officer BP-I   sandeepkumar [dot] bharti [at] gov [dot] in Room No.214-A , Dak Bhawan,New Delhi-110001  
101 Shri Ram Chand Sahu Section Officer BP-II   ramchand [dot] sahu22 [at] gov [dot] in Room No.214-A , Dak Bhawan,New Delhi-110001  
102 Shri Rakesh Meena Section Officer BD 011-23096150 rakesh [dot] meena06 [at] gov [dot] in Room No.517-D , Dak Bhawan,New Delhi-110001  
103 Shri Lokesh Kumar Meena Section Officer Building/Estate   lokeshk [dot] meena [at] nic [dot] in Room No.214-A , Dak Bhawan,New Delhi-110001 011-23044884
104 Shri Amit Kanwat Section Officer Cash & Accounts   paycadop [at] gmail [dot] com Room No.108-K , Dak Bhawan,New Delhi-110001  
105 Shri Prabhuta Garg Section Officer CF   prabhuta [dot] garg [at] gov [dot] in Room No.343-C , Dak Bhawan,New Delhi-110001  
106 Shri Yash Kumar Section Officer Coord/O&M 011-23096181 socoord [dot] dte [at] indiapost [dot] gov [dot] in Room No.347-G , Dak Bhawan,New Delhi-110001 011-23044808
107 Shri Jayant Gandhi Section Officer Corporate Planning 011-23044809 socp-dte [at] indiapost [dot] gov [dot] in Room No.343-J , Dak Bhawan,New Delhi-110001 011-23044809
108 Shri S. K. Mandi Section Officer CWP   sk [dot] mandi [at] nic [dot] in , cwpnd2018 [at] gmail [dot] com Room No.517-C , Dak Bhawan,New Delhi-110001 011-23044811
109 Shri Bijender Section Officer DA 011-23044813 dasection [dot] im [at] indiapost [dot] gov [dot] in Room No.343-D , Dak Bhawan,New Delhi-110001 011-23044813
110 Section Officer DE 23096029 011-23096029 debranchdop [at] gmail [dot] com Room No.109 to 111 , Dak Bhawan,New Delhi-110001 011-23044814
111 Shri Vinod Kumar Meena Section Officer SO(FA-I) 011-23044841 vinodk [dot] meena [at] gov [dot] in Room No.343 E , Dak Bhawan,New Delhi-110001 011-23044841
112 Section Officer DO (Pension) /Section Officer FS 011-23044821 pensionsection-dop [at] gov [dot] in , Dop [dot] sofs [at] gov [dot] in Room No.326 , Dak Bhawan,New Delhi-110001 011-23044821
113 Shri Keshav Dutt Section Officer GDS   keshavdutt [dot] 90 [at] gov [dot] in Room No.426 , Dak Bhawan,New Delhi-110001 011-23044816
114 Shri Ram Lakhan Meena Section Officer General Admin 011-23096199 soga108e [at] gmail [dot] com Room No.108 E , Dak Bhawan,New Delhi-110001 011-23044803
115 Shri Vivek Tomar Section Officer IR 011-23044817 intrelationsindiapost [at] gmail [dot] com Room No.343-A , Dak Bhawan,New Delhi-110001  
116 Shri Adwin Alex Section Officer DO (GB) 011-23044817 intrelationsindiapost [at] gmail [dot] com Room No.343-A , Dak Bhawan,New Delhi-110001  
117 Section Officer Medical   somedical [at] yahoo [dot] com Room No.115 , Dak Bhawan,New Delhi-110001  
118 Section Officer MV 011-23044818 mvdivisiondte [at] gmail [dot] com Room No.347-B , Dak Bhawan,New Delhi-110001  
119 Section Officer MO 1 011-23096253 mailbusiness [at] indiapost [dot] gov [dot] in Room No.350 , Dak Bhawan,New Delhi-110001  
120 Section Officer PAP 011-23094820 sopap [dot] dte [at] indiapost [dot] gov [dot] in Room No.416 , Dak Bhawan,New Delhi-110001 011-23044820
121 Section Officer Parliament (RS) 011-23036477 pqcommun [at] nic [dot] in Room No.108H , Dak Bhawan,New Delhi-110001 011-23044896
122 Section Officer Parliament (LS) 011-23036477 pqcommun [at] nic [dot] in Room No.108H , Dak Bhawan,New Delhi-110001 011-23044896
123 Section Officer PBI 011-23096208 pbi-project [at] gov [dot] in Room No.325 , Dak Bhawan,New Delhi-110001  
124 Section Officer PE-I 011-23044822 jitendrakmr [dot] meena [at] gov [dot] in , pe1sectiondte [at] gmail [dot] com Room No.216-A , Dak Bhawan,New Delhi-110001 011-23044822
125 Section Officer PE-II   prashant [dot] kumar58 [at] gov [dot] in Room No.217-A , Dak Bhawan,New Delhi-110001 011-23044823
126 Section Officer Pension / Section Officer CS 011-23044821 pensionsection-dop [at] gov [dot] in , helpcenter1924 [at] gmail [dot] com Room No.236-D , Dak Bhawan,New Delhi-110001 011-23044821, 011-23044821
127 Section Officer Philately 011-23096211 philatelydivision1 [at] gmail [dot] com , sophilately [at] yahoo [dot] com Room No.108-M , Dak Bhawan,New Delhi-110001  
128 Section Officer PO   sopo [dot] dte [at] indiapost [dot] gov [dot] in Room No.414 , Dak Bhawan,New Delhi-110001  
129 Section Officer RB & Planning 011-23096192 rbd [dot] dop [at] gamil [dot] com Room No.343-F , Dak Bhawan,New Delhi-110001  
130 Section Officer RTI   rtidesk [at] indiapost [dot] gov [dot] in Room No.324 , Dak Bhawan,New Delhi-110001 011-23044827
131 Section Officer Reservation Cell 011-23096244 sunilk [dot] meena95 [at] gov [dot] in Room No.325-A , Dak Bhawan,New Delhi-110001 011-23044768
132 Section Officer SPG-I 011-23044832 ashish [dot] dhawan [at] gov [dot] in Room No.236-A , Dak Bhawan,New Delhi-110001 011-23044832
133 Section Officer SPG-II   sospg2 [dot] dte [at] indiapost [dot] gov [dot] in Room No.218A , Dak Bhawan,New Delhi-110001 011-23044830
134 Section Officer SPN-I     Room No.218A , Dak Bhawan,New Delhi-110001  
135 Section Officer SPN-II 011-23044831 amit [dot] dop [at] gov [dot] in Room No.219-A , Dak Bhawan,New Delhi-110001 011-23044831
136 Section Officer SR   srsection2014 [at] gmail [dot] com Room No.236 , Dak Bhawan,New Delhi-110001  
137 Section Officer STT 1 011-23096261 tariffandcosting [at] gmail [dot] com Room No.108-O , Dak Bhawan,New Delhi-110001 011-23044885
138 Section Officer UPE/PF 011-23044834 somm [dot] dte [at] indiapost [dot] gov [dot] in Room No.236-E , Dak Bhawan,New Delhi-110001 011-23044834
139 Section Officer Vigilance 011-23096254 sovigilance [dot] dte [at] indiapost [dot] gov [dot] in Room No.108-D , Dak Bhawan,New Delhi-110001  
140 Section Officer VP-I   ramchand [dot] sahu22 [at] gov [dot] in Room No.236-E , Dak Bhawan,New Delhi-110001 011-23044834
141 Section Officer Welfare & Sports 011-23044857 welfareandsports [at] gmail [dot] com Room No.114 , Dak Bhawan,New Delhi-110001 011-23044837
Assistant Director
142 Assistant Director   business [at] indiapost [dot] gov [dot] in    
143 Assistant Director GDS   anand [dot] 10053149 [at] gov [dot] in Room No.415-C , Dak Bhawan,New Delhi-110001.  
144 Assistant Director Inspection 011-23044847 inspection [dot] dte [at] indiapost [dot] gov [dot] in Room No.414 , Dak Bhawan,New Delhi-110001. 011-23044847
145 Assistant Director IR & GB 011-23044813 dasection [dot] im [at] indiapost [dot] gov [dot] in Room No.343-G , Dak Bhawan,New Delhi-110001. 011-23044813
146 Assistant Director IR & GB -II 011-23044813 dasection [dot] im [at] indiapost [dot] gov [dot] in Room No.343-G , Dak Bhawan,New Delhi-110001. 011-23044813
147 Assistant Director Mail Operations-I   devenderk [dot] singh25 [at] gov [dot] in Room No.347-B , Dak Bhawan,New Delhi-110001.  
148 Assistant Director Mail Operations-II   amit [dot] kumar [at] indiapost [dot] gov [dot] in Room No.336-C , Dak Bhawan,New Delhi-110001.  
149 Assistant Director 011-23096162 invsection [at] gmail [dot] com Room No.236-B , Dak Bhawan,New Delhi-110001. 011-23044845
150 Assistant Director OL 011-23044848 sunilkumar [dot] dgsnd [at] gov [dot] in Room No.347-C , Dak Bhawan,New Delhi-110001. 011-23044848
151 Assistant Director Philately 011-23096211   Room No.108-M , Dak Bhawan,New Delhi-110001.  
152 Assistant Director PMU 011-23044844 adesh [dot] kaushik [at] indiapost [dot] gov [dot] in Room No.422B , Dak Bhawan,New Delhi-110001. 011-23044784
153 Assistant Director PO 011-20061982 alok20061982 [at] gmail [dot] com Room No.414 , Dak Bhawan,New Delhi-110001.  
154 Assistant Director RB&Plg 011-23096192 prakashchand [dot] meena [at] indiapost [dot] gov [dot] in Room No.343F , Dak Bhawan,New Delhi-110001.  
155 Assistant Director SB-I 011-23096108 adsb1 [dot] dte [at] indiapost [dot] gov [dot] in Room No.326 , Dak Bhawan,New Delhi-110001.  
156 Assistant Director SB-II 011-23096108 adsb2 [dot] dte [at] indiapost [dot] gov [dot] in Room No.326 , Dak Bhawan,New Delhi-110001.  
157 Assistant Director SPG-I   ajay [dot] 10063287 [at] gov [dot] in Room No.236-A , Dak Bhawan,New Delhi-110001. 011-23044832
158 Assistant Director SPG-II   gaurav [dot] kain [at] gov [dot] in Room No.236-A , Dak Bhawan,New Delhi-110001.  
159 Assistant Director Training 011-23044857 shishupal [dot] singh80 [at] indiapost [dot] gov [dot] in Room No.348-A , Dak Bhawan,New Delhi-110001. 011-23044857 1.
160 Assistant Director   satyendra [dot] shekhawat [at] indiapost [dot] gov [dot] in Room No.339 , Dak Bhawan,New Delhi-110001.  
161 Assistant Director Technology-II   sushil [dot] prasad [at] indiapost [dot] gov [dot] in , sushilk [dot] prasad [at] gov [dot] in Room No.422 , Dak Bhawan,New Delhi-110001.  
162 Assistant Director VP-I   Qopvp2019 [at] gmail [dot] com Room No.228 , Dak Bhawan,New Delhi-110001. 011-23044836
163 Assistant Director VP-II        
164 Assistant Director VP-III 011-23044990 advpthree [at] gmail [dot] com Room No.232A , Dak Bhawan,New Delhi-110001.  
165 Assistant Director TO (French) 011-23044817 sethuraman [dot] s [at] nic [dot] in Room No.343-A , Dak Bhawan,New Delhi-110001. 011-23044817
166 Assistant Director DE   ashok [dot] kr35 [at] gov [dot] in Room No.113 , Dak Bhawan,New Delhi-110001.  
National Informatics Centre
167 Sr. Director (IT) National Informatics Centre 011-23096022 hod-dop [at] nic [dot] in National Informatics Centre, Dak Bhawan,New Delhi-110001. 011-23044955
168 Director (IT) National Informatics Centre 011-23096251 ak [dot] verma [at] nic [dot] in National Informatics Centre, Dak Bhawan,New Delhi-110001. 011-23044956
169 Joint Director (IT National Informatics Centre 011-23096251 vineet [dot] kumar [at] nic [dot] in National Informatics Centre, Dak Bhawan,New Delhi-110001. 011-23044957
Resident Audit Office
170 DGA (Audit) Resident Audit Office 011-23714343 pdafin [at] cag [dot] gov [dot] in Room No.418 , Dak Bhawan,New Delhi-110001.  
171 Deputy Director (AMG-1) Resident Audit Office 011-23714343 amg1sectt [dot] del [dot] fnc [at] cag [dot] gov [dot] in Room No.418 , Dak Bhawan,New Delhi-110001.  
172 Sr. Audit Officer Resident Audit Office 011-23044905, 011-23044906 rajeshkr [dot] pnt [at] cag [dot] gov [dot] in Room No.517-B , Dak Bhawan,New Delhi-110001.  
Parliament Cell
173 Under Secretary (Parliament) Parliament Cell 011-23327057, 011-23757600 pqcommun [at] nic [dot] in Room No.108 F , Dak Bhawan,New Delhi-110001.  
Engineering Wing
174 C E -I 011-23096658 sehqdelhi [at] gmail [dot] com Room No.419 , Dak Bhawan,New Delhi-110001.  
175 C.E. -II 011-23044944 ce2dopnd [at] gmail [dot] com Room No.419 , Dak Bhawan,New Delhi-110001.  
176 C.E (Electrical) 011-23096132 cee [dot] del [dot] dop [at] gmail [dot] com Room No.415-A , Dak Bhawan,New Delhi-110001.  
177 S.E.(C) 011-23044997 sehqdelhi [at] gmail [dot] com Room No.419-A , Dak Bhawan,New Delhi-110001.  
178 S.E. (C) HQ 011-23044997 sehqdelhi [at] gmail [dot] com Room No.419-A , Dak Bhawan,New Delhi-110001.  
179 S E (P) 011-23044775 ce2dopnd [at] gmail [dot] com Room No.339 , Dak Bhawan,New Delhi-110001.  
180 E E (P&D)-I 011-23044775 eepndnd [at] gmail [dot] com Room No.425 , Dak Bhawan,New Delhi-110001  
181 E E (P&D)-II 011-23044775 eepndnd [at] gmail [dot] com Room No.425 , Dak Bhawan,New Delhi-110001.  
182 EE(A&P)   ce2dopnd [at] gmail [dot] com Room No.517-A , Dak Bhawan,New Delhi-110001.  
183 Sr. Architect   srarchitectpdelhi [at] gmail [dot] com Room No.425-A , Dak Bhawan,New Delhi-110001.  
Services
184 A.E. (Elect.) 011-23096043 aeedb [at] rediffmail [dot] com Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044917
8708198710
185 J. E. (Elect.)   aeedb [at] rediffmail [dot] com Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044918
9582114998
186 Complaint (Elect)     Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044919
7503856115
187 A.E. (Civil) 011-23044920   Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044920
9430025870
188 J. E. (Civil) 011-23044921   Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044921
9540111047
189 Reception 011-23096236   Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044925, 011-23044926
190 SDO 011-23715522   Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044922
191 Cashier 9910697739   Room No. 108-J , Dak Bhawan,New Delhi-110001. 011-23044928
192 Caretaker 9868107058   Room No. 323 , Dak Bhawan,New Delhi-110001. 011-23044795
193 In-charge, CR/Issue 9810843777   Gr. Floor , Dak Bhawan,New Delhi-110001. 011-230423096246
194 Co-op-Society 9818844658     011-23044936
195 Stationery in Charge 8368053744   Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044798
196 Sancharika Cafe 9971759814   Gr. Floor , Dak Bhawan,New Delhi-110001. 011-23044931
197 SSF 9711974924     011-23044940
198 Asstt.Manager/Manager canteen,     Ist . Floor , Dak Bhawan,New Delhi-110001. 011-23044930
199 Manager CPLO 9971759814   Gr floor , Dak Bhawan,New Delhi-110001. 011-23044931
200 Main Gate       011-23044940
201 Coffee Home Sancharika       011-23044932
202 Network Admin 9812290070, 7015123892, 9007467568   Room No. 424-A , Dak Bhawan,New Delhi-110001. 011-23044960
203 Caretaker-Cum- Khansama     5th floor , Dak Bhawan,New Delhi-110001. 011-23044934
204 Fire Control Room 9013847283   Gr Floor , Dak Bhawan,New Delhi-110001. 011-23044924
205 MTNL Fault booking       011-23044923
Business Development Directorate
206 Chief GM (Addl. Charge) BD Directorate 011-23096057 cgm_bdd [at] indiapost [dot] gov [dot] in Dak Bhawan,New Delhi-110001. 011-2304520
207 GM (Finance &BD) BD Directorate 011-23096165 rungtaar [at] cag [dot] gov [dot] in Dak Bhawan,New Delhi-110001. 011-2304225
208 Ms. Manisha Bansal Badal GM (BD &Admn.) BD Directorate 011-23096125 gmbd [dot] dte [at] indiapost [dot] gov [dot] in Dak Bhawan,New Delhi-110001. 011-2304519
Parcel Directorate
209 Chief General Manager Parcel Directorate 011-26111181 cgm_pd [at] indiapost [dot] gov [dot] in Malcha Marg Post Office Complex, New Delhi-110021  
210 GM (Operations) Parcel Directorate 011-26111185 gmsm [dot] parcel [at] indiapost [dot] gov [dot] in Malcha Marg Post Office Complex, New Delhi-110021  
211 General Manager (Parcel Directorate) Parcel Directorate 011-26111184 paul [dot] annu [at] gov [dot] in Malcha Marg Post Office Complex, New Delhi-110021  
212 Deputy General Manager (Parcel Directorate) Parcel Directorate 011-26111182 dgmpd [dot] dte [at] indiapost [dot] gov [dot] in Malcha Marg Post Office Complex, New Delhi-110021  
Directorate of Postal Life Insurance
213 Chief GM PLI Directorate 011-24672461, 011-24673587 cgm_pli [at] indiapost [dot] gov [dot] in Chanakyapuri Post Office Complex, New Delhi -110021  
214 GM (B&I) PLI Directorate 011-24673958 gmbiplidte [at] gmail [dot] com Chanakyapuri Post Office Complex, New Delhi -110021  
215 GM (O) PLI Directorate 011-24105592 gmo [dot] pli [at] indiapost [dot] gov [dot] in Chanakyapuri Post Office Complex, New Delhi -110021  
216 GM(Finance) PLI Directorate 011-24107072 gmfinance [dot] plidte [at] indiapost [dot] gov [dot] in Chanakyapuri Post Office Complex, New Delhi -110021  
Army Postal Service
217 Addl DG APS 011-26152926 Shipra [dot] sharma [at] gov [dot] in 1st floor, Sena Dak Bhawan  
218 AQMG (Coord) APS   rajhans [dot] ops [at] gov [dot] in 1st floor, Sena Dak Bhawan  
219 AQMG ( S&E) APS 011-26152836 rajhans [dot] hr [at] gov [dot] in 1st Floor, Sena Dak Bhawan  
220 Comdt, 1 CBPO 011-26141081 comdt [dot] 1cbpo [at] indiapost [dot] gov [dot] in 1 CBPO  
221 Comdt, 2 CBPO   comdt [dot] 2cbpo [at] indiapost [dot] gov [dot] in 011-2 CBPO  
222 Wg Cdr, APS Wing   wgcdr [dot] apswg [at] indiapost [dot] gov [dot] in Army Postal Service Wing, GRC  

Rafi Ahmed Kidwai National Postal Academy (RAKNPA)

Sr No. Designation Contact No. Email
1 Director RAKNPA 0120-2789060 academy [at] indiapost [dot] gov [dot] in
2 Joint Director II RAKNPA 0120-2789061 jtdir2 [dot] raknpa [at] indiapost [dot] gov [dot] in
3 Joint Director I RAKNPA 0120-2789394 jtdir1 [dot] raknpa [at] indiapost [dot] gov [dot] in
4 Deputy Director (Accounts) RAKNPA 0120-2789466 ashok [dot] muppa007 [at] gov [dot] in
5 Deputy Director (Training) RAKNPA 9810498838 sanjeev [dot] chawla [at] indiapost [dot] gov [dot] in
6 Sr Accounts Officer RAKNPA 0120-2789508 ao [dot] raknpa [at] indiapost [dot] gov [dot] in
7 Assistant Director RAKNPA 0120-2789084 adadmin [dot] raknpa [at] indiapost [dot] gov [dot] in
8 Assistant Superintendent RAKNPA 9997875724 mohdsamran [dot] siddiqui [at] indiapost [dot] gov [dot] in
9 Assistant Accounts Officer RAKNPA 9873171588 san [dot] mishra [at] gov [dot] in
10 Sr. PS to Director RAKNPA 0120-2789060 academy [at] indiapost [dot] gov [dot] in
11 PS to Joint Director I RAKNPA 0120-2789061 jtdir1 [dot] raknpa [at] indiapost [dot] gov [dot] in
12 PS to Joint Director II RAKNPA 0120-2789394 jtdir2 [dot] raknpa [at] indiapost [dot] gov [dot] in

Centres for Excellence in Postal Technology(CEPT)

Sr No. Designation Contact No. Email
Centre for Excellence in Postal Technology(CEPT), Bengaluru
1 HOC 080-22258832 hoc [dot] cept [at] indiapost [dot] gov [dot] in
2 General Manager 080-22850425 gmcept [at] indiapost [dot] gov [dot] in
3 Director (Program Management) 080-22850425 directorcept [at] indiapost [dot] gov [dot] in
4 Dy.Director 080-22533900  
5 Assistant Director 080-22850425 adceptbg [at] indiapost [dot] gov [dot] in
6 Assistant Director 080-22850425 adadmin [dot] cept [at] indiapost [dot] gov [dot] in
Centre for Excellence in Postal Technology(CEPT), Hyderabad
7 Assistant Director 040-23463645 adcepthyd [at] indiapost [dot] gov [dot] in
8 Assistant Director II 040-23463614 ad2cepthyd [at] indiapost [dot] gov [dot] in
Centre for Excellence in Postal Technology (CEPT), Visakhapatnam
9 Assistant Director 8341781184 ceptvisakhapatnam [at] gmail [dot] com
Centre for Excellence in Postal Technology (CEPT), Mysuru
10 Dy.Director 0821-2300999 ddcept [dot] mysuru [at] indiapost [dot] gov [dot] in
11 Assistant Director (Technology) 0821-2300900 adceptmysuru [at] indiapost [dot] gov [dot] in

Forms Center

For Postal Life Insurance

Contact No.: 18002666868 (9am-6pm, Except Sundays and Holidays)
Email : plipg [dot] dte [at] indiapost [dot] gov [dot] in
Address: Directorate of Postal Life Insurance
Chanakyapuri Post Office Complex,
1st Floor New Delhi - 110021

For Complaint

  • For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
  • Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
    Level Whom to Contact
    1 Postmaster / In-charge of the Post Office where the transaction has taken place.
    2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls.
    3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls.
  • If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the respective Circle using the details given below:
    Sr No. Circle Contact No. Email Address
    1 Andhra Pradesh 0866-2429854 cpmg_apr [at] indiapost [dot] gov [dot] in O/o CPMG,AP circle, PSD complex, besides Door Darshan quarters, Krishnalanka, Vijayawada-520013
    2 Assam 0361-3146363 cpmg_asm [at] indiapost [dot] gov [dot] in 5th Floor, Meghdoot Bhawan, Panbazar, Guwahati - 781001.
    3 Bihar 0612-2230082, 0612-2220207,
    Postal Life Insurance complaints:18003456107, 0612-2236842    		 cpmg_bhr [at] indiapost [dot] gov [dot] in Patna GPO Complex, Patna - 800001.
    4 Chhattisgarh 0771-2233400 cpmg_chh [at] indiapost [dot] gov [dot] in Raipur - 492001.
    5 Delhi 011-23620144 cpmg_del [at] indiapost [dot] gov [dot] in Meghdoot Bhawan, Link Road, New Delhi - 110001.
    6 Gujarat 079-25505424 cpmg_guj [at] indiapost [dot] gov [dot] in Khanpur, Ahmedabad - 380001.
    7 Haryana 0171-2603100 cpmg_hry [at] indiapost [dot] gov [dot] in 107, The Mall Road, Ambala Cant. - 133001.
    8 Himachal Pradesh 0177-2629000 cpmg_hpr [at] indiapost [dot] gov [dot] in Kaithu, Shimla - 171009.
    9 Jammu & Kashmir Jammu: 0191-2542878 ,
    Kashmir: 0194-2452528     		cpmg_jnk [at] indiapost [dot] gov [dot] in GPO Complex, Residency Road, Srinagar - 190001.
    10 Jharkhand 0651-2482345 cpmg_jha [at] indiapost [dot] gov [dot] in Doranda HO Complex, Ranchi - 834019.
    11 Karnataka 080-22392523 cpmg_kar [at] indiapost [dot] gov [dot] in Beaulieu, Palace Road, Bengaluru - 560001.
    12 Kerala (For Kerala and Lakshadweep) 0471-2308300 cpmg_ker [at] indiapost [dot] gov [dot] in Thiruvananthapuram - 695033.
    13 Madhya Pradesh 0755-2550838 cpmg_mp [at] indiapost [dot] gov [dot] in Bhopal - 462012.
    14 Maharashtra (For Goa, Maharashtra and Dadra & Nagar Haveli) 022-22623731 pgco [dot] mh [at] indiapost [dot] gov [dot] in Mumbai GPO Building 2nd floor, Mumbai 400 001 (Temporarily shifted to GPO Annex Bldg, 4 & 5th floor, Mumbai 400 001).
    15 North East (All North-Eastern States except Assam and Sikkim) 0364-2223800 cpmg_ne [at] indiapost [dot] gov [dot] in Shillong - 793001.
    16 Orissa 0674-2392000 cpmg_ori [at] indiapost [dot] gov [dot] in Bhubaneswar - 751001.
    17 Punjab (For Punjab and Chandigarh) 0172-2706700 cpmg_pun [at] indiapost [dot] gov [dot] in Sandesh Bhawan, Sector - 17/E, Chandigarh - 160017.
    18 Rajasthan 0141-2372020 cpmg_raj [at] indiapost [dot] gov [dot] in Sardar Patel Marg, Jaipur - 302007.
    19 Tamil Nadu (For Tamil Nadu and Pondicherry) 044-28520367 cpmg_tn [at] indiapost [dot] gov [dot] in Anna Road, Chennai - 600002.
    20 Telangana 040-23463636 cpmg_tlg [at] indiapost [dot] gov [dot] in Dak Sadan, Abids,Hyderabad - 500001.
    21 Uttar Pradesh 0522-2621113, 0522-2202531 cpmg_up [at] indiapost [dot] gov [dot] in 4, Hazratganj, Lucknow - 226001.
    22 Uttarakhand 0135-2658396 cpmg_utr [at] indiapost [dot] gov [dot] in Dehradun - 248001.
    23 West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands) 033-22120070 cpmg_wb [at] indiapost [dot] gov [dot] in Yogayog Bhawan, P-36, C.R. Avenue, Kolkata - 700012.
  • If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the details mentioned below:
    Sr. No. Complaint Designation Contact No. Email Address
    1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
    Director(PG): 011-23096151, 011-23036814,
    Dy.General Manager(SP/BP): 011-23096075 ,
    ADG (IM): 011-23096112,
    DDG (PG): 011-23096087    		   i) (PG) Division, Postal Directorate, New Delhi 110 001.
    ii) Dy. General Manager (BP) for EPP, LP, BP.
    iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.
    2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001.
    3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021.
    4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment)   Dak Bhavan, Sansad Marg, New Delhi-110001.

Circle Public Grievances Nodal Officers Contact Details

Sr No. Circle Contact Details Email
1 Andhra Pradesh Circle 0866-2429854 pg [dot] ap [at] indiapost [dot] gov [dot] in
2 Bihar Circle 0612-2220207  
3 Chattisgarh Circle 0771-2233400, 0771-2227621  
4 Delhi Circle 011-23638641  
5 Gujarat Circle 079-25509384  
6 Haryana Circle 0171-2603692  
7 Himachal Pradesh Circle 0177-2629002  
8 Jammu and Kashmir Circle   pg [dot] jk [at] indiapost [dot] gov [dot] in
9 Karnataka Circle 080-22392648 pg [dot] ka [at] indiapost [dot] gov [dot] in
10 Kerala Circle 0471-2560719  
11 Madhya Pradesh Circle 0755-2550838 pg [dot] mp [at] indiapost [dot] gov [dot] in
12 Maharashtra Circle 022-22623721  
13 North Eastern Circle 0364-2223049  
14 Odisha Circle 0674-2395547 adpg [dot] odi [at] indiapost [dot] gov [dot] in
15 Punjab Circle 0172- 2703844, 0172-2706700  
16 Rajasthan Circle 0141-2372020 pg [dot] rj [at] indiapost [dot] gov [dot] in
17 Tamilnadu Circle 044-28512651 pg [dot] tn [at] indiapost [dot] gov [dot] in
18 Telangana Circle 040-23463639, 040-23463636  
19 Uttar Pradesh Circle 0522-2624778 pg [dot] up [at] indiapost [dot] gov [dot] in
20 Uttarakhand Circle 0135-2650890,
0135-2710971		 asppgcoddn [at] gmail [dot] com
21 West Bengal Circle 033-22120500 pg [dot] wb [at] indiapost [dot] gov [dot] in

Post Office Saving Schemes

Head Office

India Post,
Dak Bhawan, Department of Posts, Sansad Marg,
Sansad Marg Area, New Delhi, Delhi 110001

Social Sites

Related Links: 
Parent Article: 
Ministry of Communications (MOC) Contact No.
Also See: 
India Post Complaint Toll Free No. 1800 266 6868
India Post Payments Bank (IPPB) Customer Care No. 155299

Comments

To receive an international parcel

Submitted by Payel Sarkar (not verified) on Fri, 10/11/2023 - 3:36pm.

A parcel was sent to me through USPS services, tracking number : UA10683060xxx, I was able to track it till it reached Indira Gandhi International Airport on 06.11.23 at 03:07 pm. Since then, I've not been able to track it anymore. The above tracking number shows unavailable status in India Post official website.

Kindly, can I get informed about the delivery status of the parcel? Or when can i go to the nearby post office and pick it up showing my valid identity proofs.
The parcel is an important one, I hope it doesn't get lost.

To receive letter from USA

Submitted by Kishor Kumar Das (not verified) on Fri, 05/05/2023 - 12:55pm.

Tracking No RE442849638US Item sent from USA to Gurgaon Haryana, India. Tracking shows letter which was earlier out for physical delivery is sent back to sorting centre despite I was available at the destination address to receive it. Please help deliver the letter immediately or let me know where to pick up the letter by showing my identity card. The letter should not be returned. Thanks.

My Article, EMS Document nor yet delivered

Submitted by Venkat (not verified) on Wed, 09/03/2022 - 8:56am.

Sir/Madame,
My Article, EMS Document not yet delivered. and does not show any updates in your tracking web page.
Details below:
Booked At Booked On Tariff Article Type Delivery Location
BNPL SP Hub Mumbai 15/02/2022 15:02:31 1829.00 EMS Document USA

Can you please update the tracking webpage or let me know the where abouts of the article.

Thanks,
Venkat

International Parcel not received

Submitted by Swapna Mategaonkar (not verified) on Wed, 13/10/2021 - 5:48am.

Dear Post Official

International parcel with tracking number : CM4722604 51IN
Sent from India to Australia have not been received and it’s
Status online is showing as that item has received in US instead
Of Australia

Can you please check ? Kindly get that parcel recall from US and resend to Sydney Australia

Thanks you

Hi, I have a very similar

Submitted by Verza (not verified) on Thu, 06/10/2022 - 11:03am.

Hi, I have a very similar issue. Was yours resolved, if so, which number did you contact. Please help with the process, if possible. Thank you.

Where is my registered mail s

Submitted by Anil SINHMAR (not verified) on Wed, 02/09/2020 - 7:55am.

20 August 20 KO 3 registere post ki thi . RH 452871879In RH 452872004in rRh452871763in lekin vo Nahi pahunchi please inquiry. important letters

Register post not received

Submitted by Heti Singh (not verified) on Mon, 03/07/2023 - 1:50pm.

Sir,ek speed post 28/06/23 ko chhonkarwara kalan se karwayi gayi aaj 03/07/23 tak address par nahi pahuchi hai.koi tollfree no. Kam nhi kar rha.online se maine kuchh officers ke no. Collect kiye to koi bolte hai hum retire ho gaye,koi bolte hai aap online complaint dalo.but satisfied answer nhi mil rha hai.online track kiya to itarsi bata rha hai.kya kare aakhir kab tak mujhe mera parcel mil paayega.

Item stuck in custom imports

Submitted by Shyama (not verified) on Thu, 27/08/2020 - 7:22am.

Since July 13 my item is in item sorting centre, it took more than one month. Can I know that why is my parcel stuck there?

My tracking code is RF030476500LK

Parcel not received

Submitted by Nafeesh saifi (not verified) on Tue, 25/08/2020 - 6:17pm.

My ems no.is EQ566095855IN it is not tracing and it is not showing on online
Tracing result is Inavalid
This consignment despatch on 14th of august but till today it is not despatched at my address
Bank did not give me satisfy answer
And potman said invalid ems no.
Please sir help me

Speed post Complate

Submitted by Karan (not verified) on Mon, 24/08/2020 - 8:47pm.

Hello Sir/Mam

I am karan from ludhiana
Last month 3 july 2020 i snd my document from speed post... ludhiana to belgium
Now One month finish but still my document dnt recivd to my sister
Mny time i trck my courir on ur web. but there have no any new update... plz plz chk my chk courir detail & snd to me as soon as posible..
Bcus tht document was very importent for my sister..!!

Thanks & Regards

Karan

Where is my letter

Submitted by Shiv kr.jayaswal (not verified) on Wed, 19/08/2020 - 11:19pm.

My letter no. AQ822469035IN sbi sand me courier. Not delivered me and where is post?

Where is my speed post letter

Submitted by Shiv kr.jayaswal (not verified) on Wed, 19/08/2020 - 11:16pm.

Sir, where is my post. My post number ED392701892IN i sand my courier to pune nsdl pan office.

My consignment is not showing in your Tracking portal

Submitted by Debasish Nayak (not verified) on Sun, 16/08/2020 - 5:30pm.

Dear Madam/Sir,
Please find below the consignment number of the Speed post that I will receive in Bengaluru by 18th Aug 2020.
My consignment number is:- EU2255543631N
But now I am unable to track the location of this consignment. Please let me know when will I receive this consignment. Your portal to track this consignment is not showing any result.
This has been sent from Kavi nagar, P/O-Ghaziabad, Uttar pradesh- Pin code:-201002
Please let me know which contact number should I contact to get some details on this.
I have complained you on your Twitter accounts also.

Thanks and Regards,
Debasish Nayak.
Bangalore

Speed post

Submitted by Rajat Jain (not verified) on Mon, 03/08/2020 - 12:07pm.

Sir, mybank ATM card speed post is not delivered, and no track this my speed post, please solve this my problem.

register latter not deliver or no status update

Submitted by parvesh (not verified) on Sat, 01/08/2020 - 7:13pm.

tracking no is RH420584797IN
last 30 days se no any status update hua h or na hi deliver.
so please track this latter and resolve it.
thank & regards.

Non deliver my speed post letter

Submitted by Rakesh Kumar (not verified) on Sat, 01/08/2020 - 2:18pm.

Respective Sir/Ma'am,

I am Rakesh Kumar. My consignment booked from bareilly UP to gurgaon haryana with the consignment no EU139239655IN. I track my consignment online same is showing consignment bas been delivered on date 30th July 2020 by Surender kuma ( beat no : B20). But I don't receive my consignment at my address

Please check and confirm on which address my consignment has delivered and also confirm receiver name.

PARCEL NOT RECIVED

Submitted by MEDIDI NARASIMHA RAO (not verified) on Sat, 25/07/2020 - 9:57am.

dear sir,
i sent a registered parcel to my wife parcel no CP290813258AE the parcel has not been received my wife it has been over eight months since the non receipt of the parcel it appears either parcel is delivered to somebody else or it is lost in your are requested to enquire into the matter and appraise us the factual position without any further delay

Parcel delayed

Submitted by DrAhmad Raza Nizami (not verified) on Thu, 20/08/2020 - 5:07pm.

Respected sir
I have booked my item on Amazon which had to be deliver by the india post tracking id CG541741460IN. Almost 15 days passed away but not delivered to me.
Therefore you’re kindly requested to help me out in this regard
I would be thankful to you.
Thanks

Not delivered my package

Submitted by S.Narasimha Reddy (not verified) on Thu, 09/07/2020 - 4:15pm.

Sir, My consignment no is CA422703470IN IS NOT DELIVERED IN THIS ADDRESS. SO PLEASE ENQUIRY AND FAST ACTION PLEASE.

Post offic

Submitted by Rajesh babu (not verified) on Mon, 22/06/2020 - 6:27pm.

When my post delivered

regarding parcel

Submitted by Anonymous (not verified) on Wed, 17/06/2020 - 10:24pm.

hello sir i dont know where my item is . i tracked it it shows at same destination .my tracking number is EP579633411 please let me know

Where is my parcel

Submitted by Sujit Adhikari (not verified) on Thu, 02/07/2020 - 1:31pm.

hello sir i dont know where my item is . i tracked it it shows at same destination .my tracking number is EU259355596IN please let me know

Not delivered the items

Submitted by Aashutosh (not verified) on Tue, 19/05/2020 - 4:14pm.

My consignment no is ED006959056IN, THE item is not receive to my given address.

My consignment not delivered

Submitted by Janardan Kumar Gupta (not verified) on Mon, 27/07/2020 - 5:24pm.

My consignment no is ED986267918IN and , its not delivered to the right address. If you can't deliver to the right address then stop this India post services.

Sir up GDS Bharti ke date

Submitted by Vazid husain (not verified) on Tue, 19/05/2020 - 3:51pm.

Sir up GDS Bharti ke date 15/05/2020 ke baad bad sakte h kya please jabab do sir m up Bijnor se hu or Bijnor read jone m h cast certificate government of India ka nahi tha es karar apply nahi hua kya date bad sakte h kya sir jabab do

Regarding Speed Post

Submitted by SHIRISH (not verified) on Sat, 16/05/2020 - 8:08pm.

Respected sir,
I have to send my some documents to different cities , when I can send those documents by Indian postal speed post.
It is urgent for me,
this service is stopped due corona covid19.

Regarding the postal non functioning

Submitted by Panisha v (not verified) on Fri, 17/04/2020 - 1:25pm.

My parents are residing at the village where post office is functioning. Now due to covid19 issues, my parents couldn't able to come to nearest town to get life saving medicines. I am living in mysore city and i can send medicine to through post. But here in mysore post offices are not recieving registered post. Then how to send medicines. The postal department could have think about safe resume of their service to help needy persons across the nation. Otherwise the postal department is off no use to villagers and people like me always depends on its service. I shall be very obliged, if you resume rural service to help needy people. Thank you, panisha v

item not deliver

Submitted by Anonymous (not verified) on Fri, 13/12/2019 - 6:19pm.

my item booked in noida BNPL SP hub on 28 Nov 19 to deliver at Diglipur SO

consignment no JA268870632IN

not deliver till to date
plz acknowledge status by mail

thanku

item not deliver

Submitted by Anonymous (not verified) on Fri, 13/12/2019 - 6:17pm.

my item booked in noida BNPL SP hub on 28 Nov 19 to deliver at Diglipur SO

consignment no JA268870632IN

not deliver till to date
plz acknowledge status by mail

thanku

Non payment of matured MIS

Submitted by Pronab Kumar Chatterjee (not verified) on Fri, 01/11/2019 - 7:53pm.

MIS matured on 25.10.19 but I am not getting the amount of Rs. 60,000//- as the new Post Master of Fingapara P.O., PIN 743 129 has not posted since one month.

Non delivery of my speed post letter

Submitted by Sandeep Singh (not verified) on Fri, 01/11/2019 - 7:29pm.

I am feeling harrased by the behavior of Mullanpur S.O as my letter was bagged since 22/10/2019.More than 10 days has been passed but still I could not get my letter.My Speed Post Article no. UA030467661IN.

Parcel not delivery

Submitted by Ameen (not verified) on Mon, 21/10/2019 - 1:16pm.

Hello sir,ma”ma
My tracking number : RZ415042135GB
30 September from United Kingdom my parcel had come to india Post Office

Online Transaction facility

Submitted by Utpal (not verified) on Thu, 20/06/2019 - 9:17am.

Pls. tell me how to get ONLINE TRANSACTION Facility for my Post Office Accounts.

Complain For GDS BPM Releted

Submitted by ashutosa prasad gouda (not verified) on Tue, 11/06/2019 - 5:02pm.

Dear Sir,
Respectfully, I Sri ASHUTOSA PRASAD GOUDA, S/o- GOBARDHAN GOUDA, 10th Mark- 90.66%, DOB- 18 July 1988, Community- OBC, beg to state that I had applied for the post of Branch Post Master (BPM) GRAMEEN DAK SEVAK (GDS), Registration Number - CR6E4846EC9F98, online. I came to know from provisionally selected merit list that Mr. BALARAM BISHOYI-OBC (89.3333), Registration Number - CR27A824BE954A & AROOP KUMAR RATH-UR (89.8333), Registration Number- CR56FC7FA8D249 has published in the list. As my name is not in the list in spite of securing 90.66% marks, I am passing my days with severe mental tension.
There-fore, you are requested to be good and kind enough to verify the facts regarding my Disqualified for the same job being OBC caste. Kindly provide me the provisionally selected panel list and intimate the facts for which act of your kindness, I shall remain ever grateful to you.

Non functioning of post office ATM at Civic Centre ,Bhilai ,Chha

Submitted by C P Gandhi (not verified) on Wed, 29/05/2019 - 6:20pm.

The ATM at Civic Centre post office at Bhilai Chhatisgarh is out of order for about a month .Concerned are not giving required attention to repair it causing hardship to Account holders, and are just doing the job of complaint recording and forwarding. Pl ensure quick repair of ATM and restoration of it' s services.

Non functioning of ATM at Civic Centre post office Bhilai

Submitted by C P Gandhi (not verified) on Wed, 29/05/2019 - 4:52pm.

It is a sorry state of affairs that public and account holders of Civic Centre post office at Bhilai and others having ATM card of Post Office SB accounts are made to struggle for withdrawing their funds from the ATM attached to that PO for the last one month and no serious efforts are being made by Post Master and Supdt sitting nearby to ease the hardship being made to public for withdrawals. They are simply passing on the buck by saying that they have written/forwarded the problem to the repairing agencies and beyong that nothing more is their job . public keeps on suffering. Pl arrange for early restoration of ATM facilities.

Request for availability of booking mails online.

Submitted by Hadhiya (not verified) on Tue, 12/03/2019 - 2:13pm.

I have mails to send on regular basis, It takes a lot of time in post office to book mails,standing in the queue and also post office employees are rude if we have bulk to book, they take our mails to book last even if we are early than others,if there is a facility to book our mail online, it would be very helpful.
Hope you will consider our request.
Thank you
Hadhiya

Regarding online mail

Submitted by Anonymous (not verified) on Wed, 03/11/2021 - 11:40am.

Please drop a mail on 77satishkamble [at] gmail [dot] com, We will help you in this regards.

GDS Result

Submitted by Abhishek Yadav (not verified) on Tue, 18/12/2018 - 5:18pm.

Sir mera 10th me 86 % hai aour mai computer course me DCA kiya hu 1Years sir kya mera selection upgds me ho sakata hai kya

NSC Certificate two months meachurity but not given check

Submitted by Hayes Gandhi (not verified) on Tue, 04/09/2018 - 10:29pm.

Hi
Regarding I am 63 years old my NSC Certificate two months meachurity but not my payment my MAHUVA post Office Dist.Surat Gujarat State Zip Code No. 394250 Please my complete check is ready but not given my check please inform Gujarat state officer Comply
Thanks

Non deliver letter

Submitted by Sanjit Biswas (not verified) on Thu, 07/06/2018 - 10:23pm.

The post master who is covering his areas they think that weather they delivered the letter or not as his wish he will get salary from central government every month without fail so why they need to delivered my letter to me which is very important for me my Speed post recipes no. EE479136365IN.now will i take action with the help of law

REGARDING F. D ACCOUNT OPEN

Submitted by RUPENDRA KUMAR SINGH (not verified) on Wed, 25/04/2018 - 10:50am.

RESPECTED SIR,
I WANT TO OPEN F.D ACCOUNT, PLEASE GUIDE ME.