Shimla GPO Contact No.
Organization:
India Post Toll free Number(s):
- 1800 266 6868 (For Customer Support, Mon-Sat, 9am-6pm)
- 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)
Website:
Official Website IVRS Menu: 1800 266 6868
Select your preferred language
- Press 1: For delivery status update on your mail booking or order items
- Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
- Press 3: To know the premium due date and premium amount on your postal life insurance
- Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
- Press 5: To know the account balance on your postal banking savings account
- Press 6: For blocking of your ATM card
- Press 7: For other services
- Press 1: For India Post Mail Services
- Press 2: For India Post Banking Services
- Press 3: For India Post Insurances Services
- cpmg_hpr [at] indiapost [dot] gov [dot] in (For General Query)
Important Links
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 0177-2629002 |
Himachal Pradesh Circle
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Chief Postmaster General | 0177-2629000 | cpmg_hpr [at] indiapost [dot] gov [dot] in |
| 2 | Director Postal Services | 0177-2629001 | dpsshimla [at] indiapost [dot] gov [dot] in |
| 3 | Director of Accounts (Postal) | 01907-266250 | dapsundernagar [at] indiapost [dot] gov [dot] in |
Officers Directory
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | RMS HP Division, Pathankot NSH | 01905-237140 | srmmandi [at] gmail [dot] com | O/o the Superintendent RMS ‘HP’ Division Mandi-175001 |
| 2 | RMS HP Division, Shimla NSH | 0177-2652465 | sspos [dot] shimla [at] gmail [dot] com | O/o the Supdt, Shimla Division Shimla 171001 |
| 3 | RMS HP Division, Hamirpur (HP) ICH | 01972-222322 | dohamirpur [dot] hp [at] indiapost [dot] gov [dot] in | O/o the Sr. Supdt Of Post Office Hamirpur, 177001 |
| 4 | Sr. AO DAP | 01907-266457 | dapsundernagar [at] indiapost [dot] gov [dot] in | Sundernagar, 175018 |
| 5 | VPO | 01970-233146 | dodehra [dot] hp [at] indiapost [dot] gov [dot] in | Dehra, 177101 |
| 6 | O/O Superintendent Shimla | 0177-2656499, 0177-2652465 | sspos [dot] shimla [at] gmail [dot] com | Shimla Division Shimla- 171001 |
| 7 | Una Postal Divisional Office | 01975-225258 | douna [dot] hp [at] indiapost [dot] gov [dot] in | Una Postal Divisional Office, Head Post Office Building, Una -174303 |
| 8 | Supdt Of Post Office Chamba | 01899-222440 | dochamba [dot] hp [at] indiapost [dot] gov [dot] in | Post Office Chamba, 176310 |
| 9 | Senior Supdt Of Post Office Hamirpur | 01972-222322 | dohamirpur [dot] hp [at] indiapost [dot] gov [dot] in | Post Office Hamirpur, 177001 |
| 10 | Supdt Of Post Office Dharamsala | 01892-222921 | dodharamsala [dot] hp [at] indiapost [dot] gov [dot] in | Post Office Dharamsala, 176215 |
| 11 | Supdt Of Post Office Saproon | 01792-220521 | dosolan [dot] hp [at] indiapost [dot] gov [dot] in | Post Office Saproon, 173211 |
| 12 | Division Office Rampur | 01782-234032 | sposrampurbushahr [at] indiapostgov [dot] in | Division Office Rampur, 172001 |
| 13 | O/o Sr.Postmaster | 0177-2652165 | srpmgpo [at] gmail [dot] com | Shimla GPO 171001 |
| 14 | O/O Superintendent RMS HP Division | 01905-237140 | srmmandi [at] gmail [dot] com | RMS HP Division Mandi- 175001 |
| 15 | Senior Supdt Of Post Office Mandi | 01905-235743 | domandi [dot] hp [at] indiapost [dot] gov [dot] in | Post Office Mandi Division, 175001 |
| 16 | O/O CPMG, HP Circle | 0177-2629003 | adtechnical [dot] hp [at] gmail [dot] com | O/O CPMG, HP Circle, Shimla-171009 |
| 17 | O/O CPMG, HP Circle | 0177-2629004 | bgt [dot] hp [at] indiapost [dot] gov [dot] in | O/O CPMG, HP Circle, Shimla-171009 |
| 18 | O/O CPMG, HP Circle | 0177- 2629005 | ddmplihp [at] gmail [dot] com | O/O CPMG, HP Circle, Shimla-171009 |
| 19 | O/o CPMG, HP Circle | 0177-2629002 | apmg [dot] hpr [at] gmail [dot] com | O/o CPMG, HP Circle, Shimla-171009 |
| 20 | Executive Engineer | 0177-2832943 | xenpcdsml [at] gmail [dot] com | Postal Civil Division, HP, 171005 |
| 21 | O/o CPMG, HP Circle | 0177-2629008 | spsdsml [at] gmail [dot] com | O/o CPMG, HP Circle, Shimla-171009, |
For Complaint
- For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
- Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
Level Whom to Contact 1 Postmaster / In-charge of the Post Office where the transaction has taken place. 2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. 3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. - If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the Jammu and Kashmir Circle using the details given below:
Contact No.: 0177-2629000
Email: cpmg_hpr [at] indiapost [dot] gov [dot] in
Address: Kaithu, Shimla - 171009. - If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the & details mentioned below:
Sr. No. Complaint Designation Contact No. Email Address 1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
Director(PG): 011-23096151, 011-23036814,
Dy.General Manager(SP/BP): 011-23096075 ,
ADG (IM): 011-23096112,
DDG (PG): 011-23096087i) (PG) Division, Postal Directorate, New Delhi 110 001.
ii) Dy. General Manager (BP) for EPP, LP, BP.
iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001. 3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021. 4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment) Dak Bhavan, Sansad Marg, New Delhi-110001.
Address
General Post Office, G.P.O. Shimla
Kali Bari Rd, P & T Colony, The Mall,
Shimla, Himachal Pradesh 171001
Contact No.: 0177-2657258, 0177-2651565
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