Ranchi GPO Contact No.
Organization:
India Post Toll free Number(s):
- 1800 266 6868 (For Customer Support, Mon-Sat, 9am-6pm)
- 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)
Website:
Official Website IVRS Menu: 1800 266 6868
Select your preferred language
- Press 1: For delivery status update on your mail booking or order items
- Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
- Press 3: To know the premium due date and premium amount on your postal life insurance
- Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
- Press 5: To know the account balance on your postal banking savings account
- Press 6: For blocking of your ATM card
- Press 7: For other services
- Press 1: For India Post Mail Services
- Press 2: For India Post Banking Services
- Press 3: For India Post Insurances Services
- cpmg_jha [at] indiapost [dot] gov [dot] in (For General Query)
Important Links
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
Jharkhand Circle
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Chief Postmaster General | 0651-2482345 | cpmg_jha [at] indiapost [dot] gov [dot] in |
| 2 | Post Master General(Mails & BD) Ranchi | 0651-2480159 | pmgbd_ranchi [at] indiapost [dot] gov [dot] in |
| 3 | DPS (HQ & Mail Mktg), Ranchi | 0651-2480503 | dpsranchi [at] indiapost [dot] gov [dot] in |
| 4 | CIFA Jharkhand Circle | 0651-2481457 | dapranchi [dot] jh [at] indiapost [dot] gov [dot] in |
Officers Directory
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Account Officer | 0651-2911586 | dapjhranchi [at] gmail [dot] com | O/o The DA(P), Ranchi- 834009 |
| 2 | Assistant Director (Staff) Nodal Officer | 0651-2480503 | adstaff [dot] jh [at] indiapost [dot] gov [dot] in | O/o The CPMG, Jharkhand Circle, Ranchi-834002 |
| 3 | Assistant Director (BD & Mails) | 0651-2480381 | adbd [dot] jh [at] indiapost [dot] gov [dot] in | O/o The CPMG, Jharkhand Circle, Ranchi-834002 |
| 4 | Assistant Director (PG) | 0651-2480112 | ad2ranchi [at] gmail [dot] com | O/o The CPMG, Jharkhand Circle, Ranchi-834002 |
| 5 | Account Officer (Bgt) | aoico [dot] jh [at] indiapost [dot] gov [dot] in | O/o The CPMG, Jharkhand Circle, Ranchi-834002 | |
| 6 | Account Officer (ICO SB) | aoicojh [at] indiapost [dot] gov [dot] in | O/o The CPMG, Jharkhand Circle, Ranchi-834002 | |
| 7 | Assistant Postmaster General | 0651-2481995 | apmg [dot] jh [at] indiapost [dot] gov [dot] in | O/o The CPMG, Jharkhand Circle, Ranchi-834002 |
| 8 | Dy. Divisional Manager (PLI) | 0651-2480112 | ddmpli [dot] jh [at] indiapost [dot] gov [dot] in | O/o The CPMG, Jharkhand Circle, Ranchi-834002 |
| 9 | Assistant Director (Plg & Estt.) | jh [dot] circle [dot] plg [dot] estt [at] gmail [dot] com | O/o The CPMG, Jharkhand Circle, Ranchi-834002 | |
| 10 | Sr. Superintendent of Post Offices | 0651-2207691 | doranchi [dot] jh [at] indiapost [dot] gov [dot] in | Ranchi Dn.- 834001 |
| 11 | Sr. Superintendent of Post Offices | 0657-2234032 | dosinghbhum [dot] jh [at] gmail [dot] com | Post Offices, Singhbhum Dn.-831003 |
| 12 | Sr. Superintendent of Post Offices | dosanthalparganas [dot] jh [at] indiapost [dot] gov [dot] in | Post Offices, Santhal Paragana Dn.-814101 | |
| 13 | Sr. Superintendent of Post Offices | 0326-2311623 | dodhanbad [dot] jh [at] indiapost [dot] gov [dot] in | Post Offices, Dhanbad Dn.-826001 |
| 14 | Superintendent of Post Offices | dobdeoghar [dot] jh [at] indiapost [dot] gov [dot] in | Post Offices, B. Deoghar Dn.-814116 | |
| 15 | Superintendent of Post Offices | 06546-222315 | dohazaribagh [dot] jh [at] indiapost [dot] gov [dot] in | Post Offices, Hazaribagh Dn.-825301 |
| 16 | Superintendent of Post Offices | 06532-222632 | dogiridih [dot] jh [at] indiapost [dot] gov [dot] in | Post Offices, Giridih Dn.- 815301 |
| 17 | Superintendent of Post Offices | 06562-222076 | doplamamu [dot] jh [at] indiapost [dot] gov [dot] in | Post Offices, Palamau Dn.- 822101 |
| 18 | Superintendent of Post Offices | dogumla [dot] jh [at] indiapost [dot] gov [dot] in | Post Offices, Gumla Dn.835207 | |
| 19 | SRM RMS RN Dn. | 0651-2208231 | rmsdorn [dot] jh [at] indiapost [dot] gov [dot] in | Ranchi-834001 |
| 20 | SRM RMS DH Dn. | 0326-2311785 | rmsdodh [dot] jh [at] indiapost [dot] gov [dot] in | Dhanbad-826001 |
For Complaint
- For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
- Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
Level Whom to Contact 1 Postmaster / In-charge of the Post Office where the transaction has taken place. 2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. 3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. - If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the Jharkhand Circle using the details given below:
Contact No.: 0651-2482345
Email: cpmg_jha [at] indiapost [dot] gov [dot] in
Address: Doranda HO Complex, Ranchi - 834019. - If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the & details mentioned below:
Sr. No. Complaint Designation Contact No. Email Address 1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
Director(PG): 011-23096151, 011-23036814,
Dy.General Manager(SP/BP): 011-23096075 ,
ADG (IM): 011-23096112,
DDG (PG): 011-23096087i) (PG) Division, Postal Directorate, New Delhi 110 001.
ii) Dy. General Manager (BP) for EPP, LP, BP.
iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001. 3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021. 4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment) Dak Bhavan, Sansad Marg, New Delhi-110001.
Address
General Post Office, Ranchi GPO
Sahid chawk, Mahatma Gandhi Main Rd,
Upper Bazar, Ranchi, Jharkhand 834001
Contact No.: 0651-2215112
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