Delhi GPO Contact No.
Organization:
India Post Toll free Number(s):
- 1800 266 6868 (For Customer Support, 9am-6pm)
- 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)
Website:
Official Website IVRS Menu: 1800 266 6868
Select your preferred language
- Press 1: For delivery status update on your mail booking or order items
- Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
- Press 3: To know the premium due date and premium amount on your postal life insurance
- Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
- Press 5: To know the account balance on your postal banking savings account
- Press 6: For blocking of your ATM card
- Press 7: For other services
- Press 1: For India Post Mail Services
- Press 2: For India Post Banking Services
- Press 3: For India Post Insurances Services
- cpmg_del [at] indiapost [dot] gov [dot] in (For General Query)
Important Links
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 011-23638641 |
Delhi Circle Postal Services Contact Details
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Chief Postmaster General | 011-23547659 | cpmg_del [at] indiapost [dot] gov [dot] in |
| 2 | Post Master General (Mails & BD) | 011-20831007, 011-23553046 | pmgbd_delhi [at] indiapost [dot] gov [dot] in |
| 3 | Post Master General (Operations) | 011-20831005 | pmg_delhi [at] indiapost [dot] gov [dot] in |
| 4 | General Manager (Finance) | 011-23813103, 011-23818361 | gmfinancedelhi [at] indiapost [dot] gov [dot] in |
| 5 | Director Postal Services (HQ) | 011-20831006, 011-20831008 | dpshqdelhi [at] indiapost [dot] gov [dot] in |
| 6 | Director (Mails & BD) | 011-20831009, 011-23554350 | dpsmailsdelhi [at] indiapost [dot] gov [dot] in |
| 7 | Director, New Delhi GPO | 011-23743602 | directornewdelhiho [at] indiapost [dot] gov [dot] in |
Division Contact Details
| Sr No. | Division | Contact No. | |
|---|---|---|---|
| 1 | Airmail Sorting Division (New Delhi) | 011-26886212 | rmsdodelhiamstg [dot] dl [at] indiapost [dot] gov [dot] in |
| 2 | Delhi East | 011-22373778 | dodelhieast [dot] dl [at] indiapost [dot] gov [dot] in |
| 3 | Delhi GPO | 011-23865716 | cpmdgpo-dl [at] indiapost [dot] gov [dot] in |
| 4 | Delhi North | 011-23818182 | ssponorthdelhi1 [at] gmail [dot] com |
| 5 | Delhi Sorting Division | rmsdodelhistg [dot] dl [at] indiapost [dot] gov [dot] in | |
| 6 | New Delhi Central | 011-23542435 | donewdelhicentral [dot] dl [at] indiapost [dot] gov [dot] in |
| 7 | New Delhi GPO | 011-23743839 | newdelhigpo [at] indiapost [dot] gov [dot] in |
| 8 | New Delhi Sorting Division | 011-23525433 | rmsdonewdelhistg [dot] dl [at] indiapost [dot] gov [dot] in |
| 9 | New Delhi South | 011-24610035 | donewdelhisouth [dot] dl [at] indiapost [dot] gov [dot] in |
| 10 | New Delhi South West | 011-24671592 | donewdelhisouthwest [dot] dl [at] indiapost [dot] gov [dot] in |
| 11 | New Delhi West | 011-25799134 | donewdelhiwest [dot] dl [at] indiapost [dot] gov [dot] in |
Officers Directory
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | SSRM | 011-20831047 | directorndstg [at] gmail [dot] com | New Delhi Stg. Dn. New Delhi-110001 |
| 2 | SSPOs | 011-23542435 | donewdelhicentral [dot] dl [at] indiapost [dot] gov [dot] in | New Delhi Central Division, New Delhi- 110001 |
| 3 | Assistant Director (PO, Co-ord., Welfare & Sports and Official Language | 011-20831019 | adpodelhi [at] gmail [dot] com | |
| 4 | Assistant Director (Building) | 011-20831021 | adbldgdel [at] gmail [dot] com | O/o CPMG, Delhi Circle, New Delhi-110001 |
| 5 | SSRM Delhi Stg.Dn. | 011-23867853 | ssrmdstg [at] gmail [dot] com | Delhi Stg.Dn. New Delhi-110006 |
| 6 | Sr. Supdt. of POs, New Delhi South West Dn | 011-24671592 | donewdelhisouthwest [dot] dl [at] indiapost [dot] gov [dot] in | New Delhi South West Dn, New Delhi- 110021 |
| 7 | Sr. Supdt. of POs, New Delhi South Dn | donewdelhisouth [dot] dl [at] indiapost [dot] gov [dot] in | New Delhi South Dn, New Delhi- 110019 | |
| 8 | Sr. Supdt. of POs, New Delhi West Dn | donewdelhiwest [dot] dl [at] indiapost [dot] gov [dot] in | New Delhi West Dn, New Delhi- 110028 | |
| 9 | Sr. Supdt. of POs, Delhi North Dn | dodelhinorth [dot] dl [at] indiapost [dot] gov [dot] in | Delhi North Dn, Delhi- 110054 | |
| 10 | Sr. Supdt. of POs, Delhi East Dn | dodelhieast [dot] dl [at] indiapost [dot] gov [dot] in | Delhi East Dn, Delhi- 110051 | |
| 11 | AD(Admin) | dirndho [at] gmail [dot] com | New Delhi Gol Dak Khana, New Delhi- 110001 | |
| 12 | CPM, Delhi GPO, | cpmdgpo-dl [at] indiapost [dot] gov [dot] in | Delhi GPO, Delhi- 110006 | |
| 13 | Assistant Director(Staff ) | adstaff [dot] cpmg [at] gmail [dot] com | Delhi Circle, ND- 110001 | |
| 14 | Assistant Director (FS&IT) Delhi Circle | adfs-dl [at] indiapost [dot] gov [dot] in , apmgit-dl [at] indiapost [dot] gov [dot] in | Delhi Circle, ND- 110001 | |
| 15 | Assistant Director(Vig) Delhi Circle | apmgvig-dl [at] indiapost [dot] gov [dot] in | Delhi Circle, ND- 110001 | |
| 16 | Assistant Director(QS) Delhi Circle | adqsdel [at] gmail [dot] com | Delhi Circle, ND- 110001 | |
| 17 | ADM(PLI&Philately), O/o the CPMG, Delhi Circle | admpli-dl [at] indiapost [dot] gov [dot] in | O/o the CPMG, Delhi Circle, New Delhi-110001 | |
| 18 | SSRM, Airmail Sorting Division | 011-26886212 | rmsdodelhiamstg [dot] dl [at] indiapost [dot] gov [dot] in , ssrmamsdndelhi [at] gmail [dot] com | Airmail Sorting Division, New Delhi- 110021 |
| 19 | Sr Superintedent Foreign Post, | foreignpostdelhi [at] indiapost [dot] gov [dot] in | Foreign Post, CIG Marg New Delhi-110002 | |
| 20 | AD(PC), Delhi Circle | adpcdelhi [at] gmail [dot] com | Delhi Circle, ND-110001 | |
| 21 | AD( Recruitment) Delhi Circle | adrdel [dot] dop [at] gmail [dot] com | Delhi Circle, ND-110001 | |
| 22 | AD (BD), Delhi Circle | bdcelldel [at] gmail [dot] com | Delhi Circle, ND-110001 | |
| 23 | AD (MMU), Delhi Circle | mmudelhicircle [at] gmail [dot] com | Delhi Circle, ND-110001 |
For Complaint
- For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
- Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
Level Whom to Contact 1 Postmaster / In-charge of the Post Office where the transaction has taken place. 2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. 3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. - If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the Delhi Circle using the details given below:
Contact No.: 011-23620144
Email: cpmg_del [at] indiapost [dot] gov [dot] in
Address: Meghdoot Bhawan, Link Road, New Delhi - 110001. - If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the details mentioned below:
Sr. No. Complaint Designation Contact No. Email Address 1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
Director(PG): 011-23096151, 011-23036814,
Dy.General Manager(SP/BP): 011-23096075 ,
ADG (IM): 011-23096112,
DDG (PG): 011-23096087i) (PG) Division, Postal Directorate, New Delhi 110 001.
ii) Dy. General Manager (BP) for EPP, LP, BP.
iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001. 3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021. 4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment) Dak Bhavan, Sansad Marg, New Delhi-110001.
Address
New Delhi GPO
Gol Dak Khana Building,
near Gurudwara Bangla Sahib,
New Delhi, Delhi 110001
Contact No.: 011-23743602, 011-23869771
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