Kotak Mutual Fund Customer Care No. 1800 309 1490

Organization: 
Toll free Number(s): 
  • 1800 309 1490 (Customer Support, 9:30am-6:30pm Mon-Fri And 9.30am-12.30pm Sat)
All India Number(s): 
  • 044-4022 9101 (Customer Care Center)
  • 80488 93330 (For General Queries)
  • 93218 84488 (For Whatsapp Support)
  • 70390 55555 (Give A Missed Call To Get Your Current Portfolio Valuation)

IVRS Menu 1800 309 1490 / 044-4022 9101

Select your preferred language (English/Hindi)

  • Press 1: If you are an Investor
    • Press 1: In case folio number is available
    • Press 9: To speak to call center representative
  • Press 2: If you are a Distributor
  • Press 3: To Know the NAV of the schemes
  • Press 4: For Procedure

Emails

  • mutual [at] kotak [dot] com (Customer care)
  • kmmfaccountstatement [at] kotak [dot] com (To Get Account Statement On Email)

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Important Links

Investor Service Centres - CAMS

Grievance Redressal

Level 1:

  • If you have any query/complaint, then firstly you have to call 18003091490 (Mon-Fri, 9:30am-6:00pm And Sat-9:30am-12:30pm) or email at mutual [at] kotak [dot] com.
  • Your query will be resolved within 3 days.

Level 2:

  • If your query is not resolved then you can approch the Compliance Officer, Investor Relations Officer, Managing Director Office.
    Sr. No. Designation Emails
    1 Compliance Officer complianceofficer [dot] kmamc [at] kotak [dot] com
    2 Investor Relations Officer iro [dot] kmamc [at] kotak [dot] com
    3 Managing Director Office md [dot] kotakamc [at] kotak [dot] com

Level 3:

Form Center

Office Addres

Kotak Mahindra Asset management Company
2nd Floor, 12-BKC, Plot No C-12,
G Block, BKC, Bandra (East),
Mumbai - 400 051

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Comments

Redemption money wrongly credited to other acct by kotak, no as

I Suhas J shah bearing kotak mutual funds and applied for redemption on 13th aug 2020.

Kotak had wrongly credited the redemption amount into wrong account&this has been brought to their notice but to date no action has been taken by kotak or CAMS,the agency who handles on behalf of kotak.

Despite repeated reminders through emails are unanswered.Customer care numbers are always ringing&ringing,and no replies,this is going on for past 21 days.

I sincerely request the kotak management to look into all these aspects &help the customers in their needy times.

My folio number -
I am in bad need of money &when the hard earned money doesn't come to your help ,then it is suggested to stop putting money into mutual funds &instead put in some reliable services where your money is safe & can be withdrawn in the need .

A step to help the customers shall be highly appreciated.

Thanking you,

Suhas shah

to provide regular service to the customers

kotak mahindra is a renowned personality in the indian business world.
keeping in view he was allowed to funtion as a banker& doing well.share is in good condition
we expect good result to be delivered to mf investors.
liking banking dividend/incentives be given to the mf investors too.
moreso,at regular intrvals,every investor be appraised of their folio position
thanks
manjubala thakur,bhagalpur

as per our experience - ALL

as per our experience - ALL FALSE - Kotak has worst systems and worst customer service

KYC Details were NOT updated till I lodged the Complaint

I submitted KYC details in the month of February 2018 for First & Joint Holders - Folio No. / Account No. 81397 / 55. The First Holder's KYC Details were updated but NOT for Joint Holder. When I lodged complaint the KYC Details get updated.

I would like to know why joint holder's KYC was NOT Updated? YOU DO NOT UPDATE TILL INVESTOR LODGE COMPLAINT? WHERE IS ESCALATION PROCUDRE / EMAIL Ids OF CUSTOMER COMPLAINT??

Your Registrar CAMS SERVICE IS THE WORST.... THEY MAKES LOTS MISTAKES IN KYC DETAILS AND INVESTOR HAS RUN FROM PILLER TO POST TO GET IT CORRECTED.....

PLEASE REPLY why joint holder's KYC was NOT Updated? HOW SUDDENLY GET UPDATED WHEN INVESTOR LODGE COMPLAINT..

Regards

Meenal Dilip Tamhane & Dilip Gajanan Tamhane