Kotak Mutual Fund Customer Care No. 1800 309 1490
Organization:
assetmanagement.kotak.com Toll free Number(s):
- 1800 309 1490 (For Customer Support, Mon-Fri, 9:30am-6pm, Sat, 9:30am-12:30pm)
All India Number(s):
- 044-4022 9101 (Alternate Customer Support, Mon-Fri, 9:30am-6pm, Sat, 9:30am-12:30pm)
- 9321 88 44 88 (For WhatsApp Support)
- 70390 55555 (Give A Missed Call To Get Your Current Portfolio Valuation)
Website:
Official Website
iOS App:
Kotak Mutual Fund: SIP, ELSSs
Android App:
Kotak Mutual Fund: SIP, ELSSs IVRS Menu: 1800 309 1490 / 044-4022 9101
Select your preferred language
- Press 1: If you are an investor
- Press 1: In case folio number is available
- Press 9: To speak to call center executive
- Press 2: If you are a distributor
- Press 1: In case RAN is available
- Press 3: To know the NAV of a scheme
- Press 1: If you have scheme code available
- Press 4: For procedure
- Press 1: To change of bank procedure
- Press 1: To change of bank procedure
- mutual [at] kotak [dot] com (For Customer Care)
- kmmfaccountstatement [at] kotak [dot] com (To Get Account Statement On Email)
Important Links
Investor Service Centres - CAMS
Grievance Redressal
Level 1:
- For any query/complaint, you can contact at 18003091490 (Mon-Fri: 9:30am-6pm, Sat: 9:30am-12:30pm) or mail at mutual [at] kotak [dot] com .
Level 2:
- If your query is not resolved, then you can escalate the issue to the officers at the details given below:
Sr No. Designation Email 1 Compliance Officer complianceofficer [dot] kmamc [at] kotak [dot] com 2 Investor Relations Officer iro [dot] kmamc [at] kotak [dot] com 3 Managing Director Office md [dot] kotakamc [at] kotak [dot] com
Level 3:
- If your query is still not resolved and you are not satisfied, then you can lodge your complaint online through:
Form Center
Office Address
Kotak Mahindra Asset Management Company Limited,
6th Floor, Kotak Infiniti, Building No. 21, Infinity Park,
Off Western Express Highway, Gen. A. K.
Vaidya Marg, Malad (East), Mumbai - 400 097
Contact No.: 8048893330,
Fax No.: 022-67082213
Comments
Redemption money wrongly credited to other acct by kotak, no as
I Suhas J shah bearing kotak mutual funds and applied for redemption on 13th aug 2020.
Kotak had wrongly credited the redemption amount into wrong account&this has been brought to their notice but to date no action has been taken by kotak or CAMS,the agency who handles on behalf of kotak.
Despite repeated reminders through emails are unanswered.Customer care numbers are always ringing&ringing,and no replies,this is going on for past 21 days.
I sincerely request the kotak management to look into all these aspects &help the customers in their needy times.
My folio number -
I am in bad need of money &when the hard earned money doesn't come to your help ,then it is suggested to stop putting money into mutual funds &instead put in some reliable services where your money is safe & can be withdrawn in the need .
A step to help the customers shall be highly appreciated.
Thanking you,
Suhas shah
to provide regular service to the customers
kotak mahindra is a renowned personality in the indian business world.
keeping in view he was allowed to funtion as a banker& doing well.share is in good condition
we expect good result to be delivered to mf investors.
liking banking dividend/incentives be given to the mf investors too.
moreso,at regular intrvals,every investor be appraised of their folio position
thanks
manjubala thakur,bhagalpur
as per our experience - ALL
as per our experience - ALL FALSE - Kotak has worst systems and worst customer service
KYC Details were NOT updated till I lodged the Complaint
I submitted KYC details in the month of February 2018 for First & Joint Holders - Folio No. / Account No. 81397 / 55. The First Holder's KYC Details were updated but NOT for Joint Holder. When I lodged complaint the KYC Details get updated.
I would like to know why joint holder's KYC was NOT Updated? YOU DO NOT UPDATE TILL INVESTOR LODGE COMPLAINT? WHERE IS ESCALATION PROCUDRE / EMAIL Ids OF CUSTOMER COMPLAINT??
Your Registrar CAMS SERVICE IS THE WORST.... THEY MAKES LOTS MISTAKES IN KYC DETAILS AND INVESTOR HAS RUN FROM PILLER TO POST TO GET IT CORRECTED.....
PLEASE REPLY why joint holder's KYC was NOT Updated? HOW SUDDENLY GET UPDATED WHEN INVESTOR LODGE COMPLAINT..
Regards
Meenal Dilip Tamhane & Dilip Gajanan Tamhane