Maharashtra State Electricity (MSEDCL) 1800 102 3435

Organization: 
Toll free Number(s): 
  • 1800 102 3435
  • 1800 233 3435
  • 1912/19120
All India Number(s): 
  • 022-26478989 (HT Consumer Helpdesk)
  • 022-26478246 (Online Payment Helpdesk)
  • 022-26478899 (New Connection Helpdesk)

Email

customercare [at] mahadiscom [dot] in

Important Links

App

Contact

Helpdesk Email Contact Number
HT Consumer Helpdesk
  • Helpdesk setup at corporate office to accept and resolve HT consumer grievances. Monitoring, assignment and redressal of complaint is done through online system.
htconsumer [at] mahadiscom [dot] in 022-26478989,
022-26478899
Online Payment Helpdesk
  • Helpdesk setup at corporate office to accept and resolve consumer complaints about online payments.
helpdesk_pg [at] mahadiscom [dot] in 022-26478246
E-Tender Support
  • Vendors / bidders can raise their queries regarding e-tender system through mail to E-tender support team.
support_etender [at] mahadiscom [dot] in
New Connection Helpdesk
  • For queries about new connection.
022-26478899,
022-26478989

Consumer Facilitation Centers

Name of CFC Name of Incharge Full time/ Deputation Contact No Mob Land Line Email ID Address
Ganesh Khind (Pimple- Saudagar) Mr. H.H. Narkhede, Addl Ex. Engr. 7875767547 020-27201112 cfcgk [at] mahadiscom [dot] in Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Near Kunal Icon Society Pimple Saudagar Pune-411027
Rasta Peth Mrs S. R. Hundekari,Addl. Ex. Engr 7875767094 h 020-26061582 cfcrp [at] mahadiscom [dot] in Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Block No.124, Adm. Bldg., MSEDCL, Rastapeth Pune-11
Amravati Mr. R. G . Tayde, Addl. Ex. Engr. 7875763792 0721-2660164 cfcamtu [at] mahadiscom [dot] in Office of the Executive Engineer, Urban Division, Old Power House, Behind Daffrin Hospital, Amravati-444602
Nagpur Mr. Barapatre, Addl. Ex. Engr. 7875761030 0712-2237048 cfcngp [at] gmail [dot] com Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Opposite Haldiram's Restaurant, Beside Hanuman Mandir, In Premises of 33/11kv MSEDCL Substation ,Ajni, Nagpur-440015.
Nanded Mr P. A. Dhangare, Addl. Ex. Engr. 7875764471 02462-254200 cfcnanded [at] mahadiscom [dot] in Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Industrial Area, Shivaji Nagar Urban Division, Nanded-431602
Baramati Mrs.Mansi Sukhatankar Addl. Ex. Engr. 7875768061 02112-222245 cfcbmt [at] gmail [dot] com Office of the Addl . Executive Engineer, Near Silver Jubilee Hospital, Bhigwan Chouk, Baramati-413102
Kalyan Shri.K. K. Dudhbarve Addl. Ex. Engr. 8879626149 0251-2301965

cfckalyan [at] mahadiscom [dot] in,ccfckalyan@gm ail.com

Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Tejashri Building, Ground Floor, Karnik Road, Kalyan(W).
Nashik Mr.P. D. Parate, Addl. Ex. Engr. 7875766094 0253- 2504250/2503250 cfcnashiku [at] mahadiscom [dot] in Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Kharbanda Park, Third Floor, Dwarka, Nashik.
Kolhapur Mrs.Lina D. Shedshale, Addl. Ex. Engr. 7875769070 0231-2668079 ccfckolhapur [at] mahadiscom [dot] in Office of Addl. Executive Engineer, CCFC,MSEDCL,Administrative Building, Tarabai Park, Kolhapur-416003
Vasai Mr. P. R. Sisode, Addl. Ex. Engr. 7875760617 02502393964 / 63 cfcvasai [at] mahadiscom [dot] in (cfcvasai [at] mahadiscom [dot] in,)cfcvasai [at] mahadiscom [dot] in ( )ccfcvasai [at] gmail [dot] com Office of Addl. Executive Engineer, Building No. 10, MSEB Colony, Opposite Side of India Oil, Behind 'Deepashree' Building, Vasai rd East, Tal. Vasai Dist. Palghar- 401210
Vashi Mr. A.N. Chafale,Addl. Ex. Engr. 9930024853 022-27890699

cfcvashi [at] mahadiscom [dot] in, / cfcvashi [at] gmail [dot] com

Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Ground Floor Sec-5, Nr. Abhudaya Bank, Sec-17, Vashi ,Navi Mumbai- 400703
Thane Mrs.K. H. Pardeshi, Addl. Ex. Engr. 8879622579 022-25826689 cfcthane [at] gmail [dot] com Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Administrative Building, Ground Floor, Oppo. Old Passport Office, Thane(W)-400604.
Kotharud Mr. S.R. Bherde, Addl. Ex. Engr. 7875767855 020-25452320 cfckothrud [at] mahadiscom [dot] in Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Ganeshkhind Urban Circle, Near near SNDT College, Karve Road, Kothrud Pune-411038
Satara Mr. Nitin Mahajani Addl. Ex. Engr. 7875768534 02162-282243 cfcstr [at] gmail [dot] com Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', 217, Pratapganj Peth, Satara-415002
Sangali Mr. V. V. Deshpande, Addl. Ex. Engr. 7875769317 0233-2300284 cfcsangli00 [at] gmail [dot] com (cfcsangli00 [at] gmail [dot] com,) Office of the Addl. Executive Engineer, CFC Office, near MSEDCL Circle Office, Vishrambag, Sangli-416415
Ahmednagar Mr. S. J. Kshirsagar , Addl. Ex. Engr. 7875766200 0241-2346555 ccfcahmednagar [at] gmail [dot] com Office of the Addl . Executive Engineer, Main MSEB Office, Near Farhat Hotel , Station Road ,Ahmednagar
Chandrapur Mr.Vinod Deshpande,Addl. Ex. Engr. 7875761187 07172-273720 ccfcchandrapur [at] mahadiscom [dot] in Office of the Addl . Executive Engineer, Vidyut Bhavan Babu Peth, Chandrapur- 442401
Akola Mr.Ganesh V. Mahajan, Addl. Ex. Engr. 7875763330 0724-2420779 ccfc_akola [at] mahadiscom [dot] in Office of the Addl . Executive Engineer, 'Consumer Facilitation Centre', Vidyut Bhavan Cmpus, Ratanlal Plot, Akola-444001.
Latur Mr. Vijaykumar G. Padile,Addl. Ex. Engr. 7875762041 0238-2253629 dyeeccfc [at] mahadiscom [dot] in Office of the Addl. Executive Engineer,'Centralised Customer Facilitation Centre', MSEDCL,OPH premises,Sale Galli,Latur-413512
Dombivali Mrs. Archana R. Hedaoo, Addl. Ex. Engr. 8879626678 8879626708 ccfcdombivali [at] gmail [dot] com Office of the Addl. Executive Engineer,Plot No.-31, M.S.E.D.C.L. Phase-2,Gharda Circle,Dombivali-421201
Solapur Mrs. N. M. Kulkarni, Addl. Ex. Engr. 7875768270 0217-2727123 ccfcsolapur [at] gmail [dot] com Office of the Addl. Executive Engineer,'CCFC' M.S.E.D.C.L. ,Bijali Bhavan ,Juni Mill Compound, Station Road, Solapur.
Bhandup Mr. Prakash Shrouti, Addl. Ex. Engr 8879558835 8879922938 aeeccfcbhandup [at] gmail [dot] com Office of the Addl. Executive Engineer,'Centralised Customer Facilitation Centre', MVRS Road, Iswar Nagar, Bhandup (W), Mumbai-78.
Bhandara Smt. Hema Yadav, Addl. Ex. Engr. 7875150703 07184-251116 dyeccfcbhandara [at] ho [dot] mahadiscom [dot] in Office of the Addl. Executive Engineer, Vidut Bhavan, Vidya Nagar, N.H. No.6, Bhandara-441904
Shivajinagar Mr.M.S. Waghmare, Addl. Ex. Engr 7875767494 020-25650571 cfcshivajinagar [at] gmail [dot] com Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , Mahavitran, Ganeshkhind,Near Rest House, S.B. Road, pune.
Ulhasnagar Mr. Pradip Choudhari Addl. Ex. Engr. 8879627479 251-2713024 ccfculhasnagar [at] mahadiscom [dot] in Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , MSEDCL, Plot No. 178, Near Saibaba Temple, Kalyan- Ambernath Road, Ulhasnagar-421003
Virar Mr.Prashant Sonar, Addl. Ex. Engr. 8550997989 ccfcvirar [at] gmail [dot] com Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , Rashmi Heights, Near Achole Sub Division, Achole, Nalasopara (E)-401209
Aurangabad (U) Mr. Rajendra Nahata, Addl. Ex. Engr. 7066042148 0240-2352666 ccfcaurangabad [at] gmail [dot] com Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , MSEDCL, NearAmarpreet Signal Krantichowk, Aurangabad.

Existing Small CFCs

Name of CFC Name of Circle Land line No CFC / S/Dn Name of Incharge Contact No Email ID
Badlapur Kalyan-II 0251 2698665 Dolly Sharma, Assistant Engineer 8879627453 sdo4405 [at] ho [dot] mahadiscom [dot] in
Chipalun Ratnagiri 02355 -250327-253116 / 02355- 253116 Mrs. Indulkar,Assistant Engineer (Incharge) 7875765194 sdo4176 [at] ho [dot] mahadiscom [dot] in
Rajapur Ratnagiri 02353 232500 / 02353 222163 Mr.Mahesh P. Hirgude, Assistant Engineer 9168486945 sdo4191 [at] ho [dot] mahadiscom [dot] in, aerjp1 [at] gmail [dot] com
Alibag Pen 02141-220189 P. M. Parul, Assistant Engineer 7875765544 sdo41371 [at] gmail [dot] com (cfcalibag1 [at] gmail [dot] com, sdo41371 [at] gmail [dot] com)
Sangamner Ahmednagar 02425 221754 Mohini Baviskar, Assistant Engineer 7875640541 ae0787 [at] gmail [dot] com
Chalisgaon Jalgaon

Varsha R. Funde, Assistant Engineer

7875880930 sdo0240 [at] ho [dot] mahadiscom [dot] in (sdo0240 [at] ho [dot] mahadiscom [dot] in,)sdo0240 [at] ho [dot] mahadiscom [dot] in ( )sdourban [at] gmail [dot] com
Karad Satara 02164 222303 / 02164 222204 Mr. Subhash P. Jadhav, Assistant Engineer 7875768793 sdo0922 [at] gmail [dot] com (sdo0922 [at] gmail [dot] com,)
Pandharpur Solapur 02186 229956 / 02186 229956 Pratidhnya Jadhav, Assistant Engineer 7875866192 sdn6319 [at] gmail [dot] com
Gondia Gondia 07182/253473 Mr. A. V. Somkuwar, Assistant Engineer 7875145212 cfcgondia [at] gmail [dot] com
Bramhpuri Gadchiroli 07177 273940 Mr. P. R. Parankar, Assistant Engineer 7875761901 sdo4331 [at] gmail [dot] com (sdo4331 [at] ho [dot] mahadiscom [dot] in, sdo4331 [at] gmail [dot] com)
Wardha Wardha 07152 255912 S. N. Kilnake,Assistant Engineer 7875761428 dyeewardha [at] gmail [dot] com
Hinganghat Wardha 07153 244123 Mr. Parag R. Muppidwar, Assistant Engineer 7875761531 sdo1830 [at] gmail [dot] com
Buldhana Buldhana 0240 242291 Mr Vishal R. Gaikwad, Assistant Engineer 7875350215 sdo2852 [at] gmail [dot] com
Yavatmal Yavatmal 07232 2450113 / 07232 245074 Mr Prakash N. Kolse, Assistant Engineer 7875119007 sdo1708 [at] ho [dot] mahadiscom [dot] in

List of Services Provided at Consumer Facilitation Centre

Sr NO. ** Service Details
1 ) Application
1 Acceptance of Application Form for Change of Billing Address
2 Acceptance of Application Form for Change of Name / Ownership
3 Acceptance of Application Form for Load Change
4 Acceptance of Application Form for Non use of Supply (Temporary)
5 Acceptance of Application Form for Re-Connection (Restoration of Supply)
6 Acceptance of Application Form for Request for Disconnection - (Permanent)
7 Acceptance of Application Form for Request for Disconnection - (Temporary)
8 Acceptance of Application Form for Shifting of Meter Location within same premises
9 Acceptance of Application Form for Temporary Connection (LT)
10 Acceptance of Application for LT / AG / PUMP
11 Application for Correction in Consumer Name
12 New Connection (LT) Industrial up to (for corporation 200HP/150KW for other area 107HP / 80KW
13 New Connection (LT) for Residential / Commercial (Building Complex / Group of Application)
14 New Connection (LT) for Residential / Commercial (Individual House/ Bunglow)
2 ) Complaints
1 Lodging of Complaints at CFC : 1. Billing Related, 2. Meter Related, 3. NSC Related / Enhancement or Reduction of Load, 4. Disconnection / Reconnection 5. Supply Related
2 Collecting Complaint Feedback from Complainants after complaint closure
3 ) Help Desk
1 Providing Emergency Numbers
2 Providing Load Shedding Information
3 Providing Consumer Redressal Forum Contact Information
4 Providing Tariff Detail
5 Providing List of Services provided at CFC
5 Providing Checklist of Document for Service Applications
6 Providing Status of Application Forms Submitted at CFC
7 Providing Status of Lodged Complaints
8 Providing other customer related request
4 ) Billing Related
1 Delivery of Duplicate Bill
2 Delivery of Consumer Personal Ledger (CPL)
3 Supply of Arrears Detail Information
4 Payment request to Consumers

Senior Management Team

Chairman & Managing Director
Name Designation Office Phone
Shri. Aseemkumar Gupta, IAS Chairman & Managing Director 26474211 / 26472131
Director
Name Designation Office Phone
 Mrs. Swati Vyavhare, ED (F&A)(I/C) Director (Finance) 26474211 / 26472131
Shri. Dineshchandra Saboo Director (Operations) 26474211 / 26472131
Shri. Satish Chavan Director (Commercial) 26474211 / 26472131
Shri. Bhalchandra Khandait Director (Projects) 26474211 / 26472131
Brigadier(Reti.) Shri P.K.Ganjoo Director (Human Resource) 26474211 / 26472131
Executive Director
Name Designation Office Phone
Shri. Dattatrey Shinde (IPS) Executive Director (S & E) 26580838 / 2619100
Shri. Prasad Reshme Executive Director (Infra (Special Projects)) 26474211 / 26472131
Shri. Chandrashekhar Yerme Executive Director (Project, Dist.–4) 26474211 / 26472131
Shri.Y.M. Gadkari Executive Director (Billing & Revenue) 26474211 / 26472131
Shri. Arvind Bhadikar Executive Director (Dist.–2) 26474211 / 26472131
Smt. Swati Vyavahare Executive Director (F & A) 26474211 / 26472131
Company Secretary
Name Designation Office Phone
Smt. Anjali Gudekar Company Secretary 26470953 / 26474211
OSD to Hon. C.M.D.
Name Designation Office Phone
Shri.Mangesh Kohat OSD to Hon. C.M.D 26474211 / 26472131
Heads of Departments
Name Designation Office Phone
Smt.Kavita Gharat C.E.(Renewable Energy) 26474211 / 26472131
Shri. Kishore Shegokar C.E. (Dist. & Internal Reforms) 26474211 / 26472131
Shri. Anand Raidurga C.E. (HVDS) 26474211 / 26472131
Shri. Kishore Pardeshi C.E. (Projects) 26474211 / 26472131
Shri. Parag Jambhulkar C.E. (Material Management) 26474211 / 26472131
Shri. Bhujang Khandare C.E. (Infrastructure Plan Dept.) 26474211 / 26472131
Shri. Paresh Bhagwat C.E. (Power Purchase) 26474211 / 26472131
Shri. D.R. Bansode C.E. (Commercial) 26474211 / 26472131
Shri. V.S.Jahagirdar C.E. (Civil) 26474211 / 26472131
Shri. D.R. Aundhekar C.E. (Billing & Revenue) 26474211 / 26472131
Shri. Manish Wath C.E. (Testing) 26474211 / 26472131
Shri. Bharat Jadkar C.G.M. (Tech.Establishment) 26474211 / 26472131
Smt. Neeta Vernekar(I/C) C.G.M. (Corporate Accounts) 26474211 / 26472131
Shri. Chandrashekahar Gadre C.G.M. (Internal Audit) 26474211 / 26472131
Shri. Satish Talnikar C.G.M. (Finance & Accounts) 26474211 / 26472131
Shri. Shivaji Indulkar (I/C) C.G.M. (HR) 26474211 / 26472131
Shri. Avinash Haware (I/C) C.G.M. (IT) 26474211 / 26472131
Shri. Sundar Latpate (I/C) C.G.M. (Training & Safety Dept., Eklahare, Nashik) 0253 – 2612944 STD – 0253
Shri. Ramesh Gandhi Chief Legal Adviser 26474211 / 26472131
Shri. Anand Raidurg Chief Investigation Officer 26474211 / 26472131
Shri. Anil Kamble (I/C) Chief Public Relations Officer 26474211 / 26472131
Shri. Sanjay Dhoke CIRO 26474211 / 26472131

Address

1)Hongkong Bank Building, M.G. Road, Fort, Mumbai-400001.
2)Prakashgad, Plot No. G-9, Anant Kanekar Marg Bandra (E), Mumbai–400051

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Comments

MSEB sucks. Their local

MSEB sucks. Their local offices never pick up the calls. No advance notice is given for the upcoming power cut. People are suffering in summer.