Max Bupa Health Insurance Customer care No. 1860 500 8888

All India Number(s): 
  • 1860-500-1000 (Customer support)
  • 1860-500-8888 (For Senior citizens)
  • 011-4609-6100 (Helpline No.)

Email

  • customercare [at] maxbupa [dot] com

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Important Links

Branch Locator

Grievance

Step 1

  • Call on customer care number 18605008888
  • OR Write mail to:
    • Mr Gargi Sahu (General Manager & Grievance Redressal Officer)
    • Email: grievanceredressal [at] maxbupa [dot] com
  • OR Visit Nearest Branch
  • OR write Customer Service Unit
    • Address: Max Bupa Health Insurance Company Limited
      B-1/I-2, Mohan Cooperative Industrial Estate,
      Mathura Road,
      New Delhi-110044
  • For Senior citizens : seniorcitizensupport [at] maxbupa [dot] com

Step 2

  • If you are not satisfied with the resolutions as provided above,
    Write to Grievance Redressal Officer at:
    Email: priority [dot] services [at] maxbupa [dot] com

Step 3

  • If you are not satisfied with the resolutions yet and you wish to make
    a further suggestion or a complaint, please write to
    Vikas Gujral, Director & COO - Designated Grievance Officer at
    Email: GRO [at] maxbupa [dot] com

Step 4

  • If after having all above steps 1,2 and 3 you think your issue is not solved yet,
    you can address the same independently to the insurance Ombudsman Offices,
    as given below:

Insurance Ombudsmen

Corporate Office

Max Bupa Health Insurance Company
Limited, 14th Floor, Capital CyberScape,
Sector 59, Gurugram, Haryana.

Registered Office

Max House, 1 Dr. Jha Marg,
Okhla, New Delhi - 110020

Live chat

  • Go to the official website
  • There is a live chat option in below right corner
  • Fill your details like your email id and Contact No.
  • Choose type of query
  • Finaly click on "submit"

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