Medi Assist TPA Customer Care No. 1800 419 9493

Updated on Saturday, 1 February 2025 - 4:54pm
Organization: 
Toll free Number(s): 
  • 1800 208 9449 (For Customer Support)
  • 1800 419 9493 (For Senior Citizen Support)
All India Number(s): 
  • 0120-693 7372 (For General Helpline)
  • 702 666 9449 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu:

IVRS Menu: 1800 419 9493
IVRS Menu: 0120-6937372 / 1800 208 9449
  • Press 1: For claim status
  • Press 2: For reimbursement procedure
  • Press 3: For network hospital
  • Press 4: For E-card
  • Press 5: For claim intimation
  • Press 6: To talk to our customer care agent
  • Press 1: For claim status
    • Press 1: For claim status
    • Press 2: For policy faq
    • Press 3: For network hospital
    • Press 4: For E-card
    • Press 5: For claim intimation
  • Press 2: For information in hospital procedure
    • If you have choosen network hospital
    • If you have choosen non-network hospital
  • Press 3: For any queries on policy related information

Emails

  • info [at] mediassist [dot] in (For Contact Support)
  • seniorcitizencell [at] mediassist [dot] in (For Senior Citizen Support)
  • cashless [at] mediassist [dot] in (For Cashless Hospitalization Request)

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Important Links

For Claim Procedure

  • If you have any query related to claim process then firstly you have to contact to the customer support center at
    Contact No.: 18002089449,
    18004199493 (For Senior Citizen Support),
    0120-6937324 (For Claim Intimation)
    Email: info [at] mediassist [dot] in
    Address: Tower D, 4th Floor, IBC Knowledge
    Park, 4/1 Bannerghatta Road,
    Bangalore - 560 029
  • You can also fill this Intimate Claim Form.
  • You can also download Claim Forms

Claim Receiving Centers

Sr. No. City Address
1 Bangalore 58/1A, Singhasandra Village, Hosur Main Road, Begur
Hobli, Bangalore South Taluk, Karnataka - 560 068
2 Mumbai Gala No 16, Mehta Industrial Estate, Chakala, Andheri
Kurla Road, Andheri East, Mumbai - 400 093

For Grievance/Complaint

Office Locations

Sr. No. City Address
1 Bangalore(Registered/Corporate Office) Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road,
Bangalore - 560 029
2 Ahmedabad #602 & 603, 6th floor, Rembrandt Building, Opp. Associated Petrol Pump,
C G Road, Ellisbridge, Ahmedabad, Gujarat - 380 006
3 Bhubaneswar Plot No 700, 3rd Floor, Saheed Nagar, Bhubaneswar, Odisha - 751 007
4 Chandigarh SCO 39, 1st Floor, Sector 26, Madhya Marg, Chandigarh - 160 019
5 Chennai 2nd Floor, RWD Atlantis Building, 24, Nelson Manickam Road, Opp. Shobhan
Babu Statue, Aminjikarai, Chennai - 600 029
6 Cochin No.61/595, Sabu & Cyprian Building, Ground Floor, R Madhavan Nair Road,
Ravipuram, Ernakulam – 682 016
7 Coimbatore 3rd Floor, INDSIL House, T.V. Samy Road (West), R.S. Puram, Coimbatore,
Tamil Nadu - 641 002
8 Goa Office No.209, 2nd Floor, Gera's Imperium Green Next Jairam Complex, Mala,
Panaji - 403 001
9 Guwahati 6th floor, F Fort Building, Ulubari, Kachari Basti, GS Road, Guwahati,
Assam - 781 107
10 Hubballi Varsha Complex, 2nd Floor, Behind Bhavani Arcade, Opp Basava Vana,
Near Old Bus Stand, Hubli - 580 029
11 Hyderabad 2nd floor, Block No.3, White House, Begumpet, Khairatabad Village,
Hyderabad, Telangana - 500 016
12 Indore 502, 5th Floor Commerce House, 7 Race Course Road, Indore - 452 001
13 Jamshedpur C E B Complex, Telco Colony, P.S. Telco, Dist. East Singhbhum, Jamshedpur,
Jharkhand - 831 010
14 Kolhapur No.323K/KH. Revolution Building, Shop No.4, Lower Ground Floor,'E' Ward Near
Anugraha Hotel Station Road Kolharapur - Maharashtra - 416003
15 Kolkata #25 Thapar House ,7th ,8th &9th floor Brabourne Road Kolkata-700001
16 Lucknow 807 ,8th Floor Cyber Height Building Vibhuti Khand Near Indira Gandhi Pratishtan
Gomti Nagar Lucknow Uttar Pradesh-226010
17 Madurai No.20/2 ,1st Floor Ponmeni Narayanan Street Opp to Grace Public School
S.S.Colony Madurai-625016
18 Mangalore D.No.15-13-703/20 First Floor Shivabagh Hotel Commercial Complex Kankanady
Post Kadri Mangalore-575002
19 Mumbai 4th Floor AARPEE Chambers Shagbaug Off Andheri-Kurla Road Next to Times
Square Marol Andheri East Mumbai-400059
20 Nagpur No.6 ground floor Wardha Rd Ajni Square Ramakrishna Nagar Vivekanand Nagar
Nagpur Maharashtra-440015
21 Nashik No.13 ,1st Floor Kapadia Commercial Complex Opp Janalaxmi Bank (H.O) Old
Agra Road Nashik Maharashtra-422002
22 Noida 1st Floor G M Tower D-7 sector-3 Noida-201301
23 Patna #102 ,1st floor O P Complex Near Bandhan Bank Kurji Patna-800010
24 Pune 1st Floor C Wing Manikchand ICON Building Dhole Patil Road Pune-411001
25 Raipur 3rd Floor Taunk Business Tower Karnataka bank building near fafadih chowk
jail road Raipur Chattisgarh-492001
26 Ranchi No.402 ,4th Floor Sethi Corporate P P Compound Main Road Near Sujata
Chowk Ranchi Jharkhand-834001
27 Siliguri 2nd Floor No.96 Ashram Nazrul Sarani Siliguri-734001
28 Surat 205 ,3rd Floor Shhlok business center Udhana darwaja cross road B/S Apple hospital
Aman Nagar Surat Gujarat-395002
29 Thrissur #36/1708 (Old No.25/1502/6) ,3rd Floor Trichur Trade Center Kuruppam
Road Thrissur Kerala-680001
30 Vadodara 701/702 Iscon Atria2 Besides Isckon Heights Opp Yash Complex Gotri
Vadodara-390021
31 Visakhapatnam D.No:48-9-19/16 D-3 & D-4 ,4th Floor Pawan Tower Dwarakanagar1st
Lane Visakhapatanam-530016

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