Messenger Customer Care

Updated on Wednesday, 18 March 2020 - 4:08pm
Website: 
Official Website

App

How to block messages from someone ?

  • From Chats, open the conversation with the person you want to block.
  • Tap their name at the top of the conversation.
  • Scroll down and tap Block.
  • Tap Block on Messenger > Block

How to unblock messages from someone ?

  • From Chats, tap your profile picture in the top left corner.
  • Scroll down and tap People.
  • Tap Blocked people.
  • Tap Unblock next to the name of the person you want to unblock.
  • Tap Unblock on Messenger.

How to turn notifications On or Off ?

  • From Chats, tap your profile picture in the top left.
  • Tap Notifications & Sounds.
  • Tap next to On to turn them off.
  • Choose how long to turn off notifications and tap OK.

To turn off notifications for a single conversation:

  • FromChats, swipe left on a conversation.
  • Tapand choose how long to turn off notifications.
  • Tap OK.

How to add someone to a conversation ?

  • From Chats, open the conversation you want to add someone to.
  • Tap the person or people's name at the top of the conversation.
  • Scroll down and tap Create Group with [friend's name].
  • Select or type the names of people you want to add and tap OK.

How to send your location in Messenger ?

  • From Chats, open a conversation.
  • Tap next to the text box.
  • Tap Location.
  • Tap Share Live Location.

Comments

Hacked messenger account

Submitted by Peninah korir (not verified) on Sun, 16/06/2024 - 5:56pm.

My messenger account has been hacked.
I can't login.passworg was changed nand the email.
User name.peninah korir

Message

Submitted by Rajangam (not verified) on Thu, 04/04/2024 - 12:02pm.

Dear sir
For past 10 days my messenger is not working inspite of reinstalling several times as such iam unable to receive or send messages.
Kindly do the needful at the earliest

Rgds,
R.Rajangam

I couldn't send msg

Submitted by Akash lakhwale (not verified) on Wed, 12/06/2024 - 1:48pm.

My messanger is nt working
I couldn't send msg
I couldn't send msg

fraud girl account name sgt linda susan

Submitted by govind suman (not verified) on Fri, 29/12/2023 - 5:22pm.

a girl have 40-50 fb account and she is forced me for parcel payment and i have report her account but stil her account is active and she forcing me to pay 1.25 lacs rupee.she is so clever female she is tells she is from usa and she is live in syria for peacekeeping there in military camp .she work there as army nurse and she is orphan she want to left that place beause of a lot of soldier death she want to come here at india for bussness and living here and for this she sent a parcle of dollar bag .now this way she make lot of financial fraud

I forget password

Submitted by Sakendra yadav (not verified) on Wed, 08/09/2021 - 1:44pm.

I have forgotten the password of my fb account and I am not getting the code neither mobile no. But neither can you match my account information on gmail id then help me plz help me

Facebook messenger problem

Submitted by Joginder kataria (not verified) on Sun, 05/07/2020 - 5:34pm.

Sir I received massage but not send massage through facebook mesenger

Chat problem

Submitted by Anonymous (not verified) on Fri, 03/03/2023 - 8:21pm.

Chat problem hai and friends la msg nay sent hot and contus ny hot open

Message couldn’t send

Submitted by Nirav (not verified) on Wed, 28/06/2023 - 2:05pm.

I don’t send message to any one . Fix it quickly

Messenger

Submitted by Ganesh Debnath (not verified) on Mon, 24/04/2023 - 10:22am.

Couldn't send message

Messenger problem

Submitted by Raya Roy Chowdhury (not verified) on Tue, 08/11/2022 - 8:02pm.

I could not be sent message anybody. But I received message. I can call. But don't sent message. Problem running within 1month above. Suddenly message sent for hardly 2-3hour. And then could not be sent any messages.